I am always shocked with the ratings at enterprise. They never ever come close to matching the…read moreexperiences that I have - which are always great. My most recent visit to the location in Vernon was EXCEPTIONALLY great. The branch manager, Efrain G, was able to secure me a last minute box truck rental. His warm, kind, genuine personality made for a great customer service experience for me... combining that with his killer good looks is going to make this location my first choice for my future box truck rental needs. Thank you, Efrain! Keep up the great work.

Rented a vehicle from Enterprise as I was having my front bumper repaired…read more First of all they gave me a vehicle with Alberta licence plates. Really in these times. The rental was paid by my insurance. Receive the invoice, and the top stated 2 day rental, which it was, but below they charged for 3 days. I phoned and he said he would change and resend, but then said why worry as your insurance is paying for it. Not good business practice. No wonder our insurance premiums go up.

Got screwed, they changed parts on the front of the vehicle, and not what I told them needed to be…read morechanged in the back. Huge safety issue in the back. Offered me a bullshit excuse as to why they wasted my 900 bucks, on something that was honestly fine. Scam artists, don't take your car there!

I've been taking my vehicles to Harry's for over 15 years and always had excellent service. I've…read morerented a vehicle to take to the coast and was very pleased with the competitive rates. There were no extra charges when I returned the car, which I later bought when they offered it for sale. This is the second vehicle I've bought from Harry's. It's been a great, dependable vehicle - it's never left me stranded. Chris takes the time to explain what needs to be done maintenance wise, what can wait, and is always respectful when he has to explain and inform non-mechanically minded customers like me. Highly recommend this business.

I rented a truck with prior damage that was/is listed on the rental form from Devon Transport in…read moreKelowna (Under the name up Budget car rental hwy 97 location) Devon Transport/Budget is trying to force me/ICBC to pay for this prior damage. When I refused to agree to this, they have now trumped up bogus charges for rental nearly a month after I returned the truck and ran these unauthorized charges through my credit card. I returned truck to Vernon.

My husband and I were recently staying in Vernon and ran into some car troubles. We ended up having…read moreto leave our car in the shop and needed a rental car within half an hour since it was the end of the day. The VW dealership called Budget ahead of time to see if they had any cars available meanwhile I quickly did a little research online. We ended up using Budget because of the time constraints and they were close by. We got a "shop rate" which was $100 for two days (same as what I found online) only with a very low kilometer/day limit. We didn't have time to question anything when we picked the car up and had to do so when we dropped the car off and were less rushed. If you book online the daily kilometer rate is unlimited. When we asked about this we were told the limit was because we got the shop rate. This is ridiculous since I had done a little research beforehand and knew the rate online and the "discount shop rate" were the same price. I guess they assumed we wouldn't bother to check the price online beforehand. We weren't able to use the car except for absolutely necessary trips such as getting home from the rental place. We were vacationing with some friends and ended up borrowing their car to avoid going over the kilometer limit. It frustrating to know that Budget purposefully take advantage of people in a tight situation and that they lie about giving away discounted "shop rates" when it is no different than their regular rates, just with very low kilometers. The staff were not helpful and basically shrugged off our questions. It's fairly useless to have a car that you can't actually drive without occurring additional charges. It might be OK to rent from this company if you have time to do your research ahead of time and make sure you are getting a good deal but since I've seen firsthand how quickly they will lie and take advantage of you when they can, I will avoid this company in the future.

I called and heard a nice message but no return call, not the Enterprise way. I use this company…read morefor great service but this office has no service.

I was a lucky recipient of a hit and run, and my right rear passenger door was smashed into while…read moremy SUV was parked in the no frills angle parking, someone backed into me and took off while I was grocery shopping. I realized what happened a couple days later. Contacted ICBC and they sent a file to Fix. They contacted me a few days later to set an evidentiary appointment for photos etc. I was in there a month later, with a curtesy car and my vehicle was fixed like new three days later early! Excellent customer service and communication. They also detailed my Jeep. Very happy with them. I hope I never need a body shop again but if I do it'll be them. FYI - the guilty party still has not come forward and I had to pay my own deductible - that's the only downfall of this experience.

Great experience at Fix Auto. Quick, and they restored my vehicle back to brand new! Would highly…read morerecommend!