Do yourself a favour and DO NOT rent ANYTHING from UMI. My family rented a trailer and the brakes…read morelocked constantly on it. UMI told them to call around and find someone to fix it. No one was available. No refund was offered and I'm just thankful no one was hurt!! Avoid!!

From the owner: We rent RV's of all sizes, we also deliver, setup and teardown when you are all done your fun in…read morethe sun!

We found these guys in the internet while browsing for a specific trailer. Preparing the whole deal…read morefrom 700km away using email and phone only was easy and the guys were very responsive. Closing the deal and picking up the trailer in Kelowna was perfectly organized. They gave us time to inspect the trailer and offered to return the whole deposit if anything is not to our expectations. We even got some free stuff and the trailer was ready to go as they knew we will stay for the long weekend. Perfect service - we will be back.

Best place to rent a RV, I will definitely tell my friends and family to rent from RVR Rentals…read more Donny was wonderful to deal with. Can't wait to rent again.

We just rented one of their Mercedes camper vans for 4 days last week. Highly recommend this…read morecompany if you are looking to rent an RV or Campervan in the Kelowna area. They were very responsive to our enquiries before we booked and everything else with the booking process went smoothly. Upon arrival, the van was ready for us and were shown all the important features and within 30 minutes we were on our way. The camper van itself was very comfortable to drive and perfect for our trip. We would definitely rent this camper van from RVR Kelowna again. They were very pleasant to deal with and we were very happy with the van.

This was the worst experience I've ever had with a company. We paid through the nose for an RV and…read moreupon realizing our sewer hose had been set up incorrectly and was full of holes (leaking onto our neighbours campsite), they not only treated me like garbage but charged me for fixing it. I would not recommend these guys unless you enjoy being yelled at and spending more money than anywhere else.

The worst customer service I have ever encountered. From the beginning Sheldon, the owner was very…read morearrogant and difficult to deal with. The trailer he provided was very dangerous and poor quality. The GAS was LEAKING when the AC or hot water was on, bed was broken, smoke alarm was not installed but was hidden in the cupboard, battery removed, fire extinguisher did not work and safety pin was missing. There could have been a tragedy. The company overcharged us and committed fraud. They deducted $1000 without authorisation. If you want a hassle-free holiday DO NOT USE this company! They should not be in business.

WE WOULD LIKE TO WARN ANYONE CONSIDERING RENTING FROM RV RENTAL 4U (based in Kelowna) about the…read moreowner of this 'company' and share our experience with you. ZERO STARS! In late June I found the owner Sheldon's post on Craigslist advertising travel trailer rentals. His website, although basic, looked professional enough to make me feel comfortable renting from him. And because we could pay with Visa, I felt comfortable that we had some recourse if things did not go smoothly. I phoned him and negotiated a price for a 25' travel trailer with bunks for 5 days (Mon to Sat) in mid-July and provided a Visa card number over the phone for full payment. We were emailed a contract, which we signed and provided a different credit card number for the security/damage deposit and specific instructions not to use the Visa for anything other than the rental amount. The trailer was to be dropped off and set up at an RV resort just north of Kelowna. We agreed on a total amount for the rental, which included extra charges for delivery, set-up, take down, and removal from the RV Resort. His exact words were "all you have to do is show up". Keep in mind we paid $150/night for this trailer, which is what you would pay for a newer trailer from one of the large RV dealers. The experience was terrible from start to finish. I was very unhappy with the condition of the trailer and the terrible service and attitude of the owner Sheldon. The bunks (obviously for children) didn't have window coverings over them. Sunshine in the eyes of a 5 and 6 year old before 6am is not a great start to a vacation day. And it was dirty. I had to wash all of the dishes, pans and cutlery so that we could use them. And it was not properly stocked. No coffee maker (as advertised) and only 3 bowls (in a trailer advertised to sleep 6 people). And he didn't provide keys to lock it and when I asked if he could drop them off, he was rude and made me feel uncomfortable. Also, the shower curtain was mildewy and looked like it has not been replaced in years so we were grossed out about using the shower in the trailer. The trailer also wasn't set up when we arrived. The propane pilot light wasn't on so we had to fiddle around in the dark at the back of the trailer trying to get it lit. Finally one of the other people at the RV resort took pity and got her husband to help us. That man also went inside the trailer and noticed the water pump wasn't turned on so water was barely coming out of the taps. Really basic stuff but difficult for us to deal with because we had never used a trailer before. These were things that we paid extra for in the set up charge but weren't done. Sheldon was really difficult about us using the awning. He didn't open it up when he delivered the trailer. Two days later he finally gave us instructions on how to open it. That week there was a 40 degree heat wave and for 2-3 days we didn't have use of an awning to sit in the shade outside of our trailer. It made the heat very uncomfortable. It was old, dirty and the awning had black mildew spots on it. I didn't complain to Sheldon (other than asking 3 times to bring a coffee maker) and just tried to enjoy a much-needed and rare vacation with my husband and children. When we returned to the Lower Mainland from the Okanagan, we received a ranting email from Sheldon claiming that the awning of the trailer was ripped and without warning he charged our credit card $1000. We have witnesses that the awning was in perfect condition when we left and shared with him data from Environment Canada's website showing that there was a wind storm in the area (which could have possibly caused damage to an awning) but it was much later in the day that our rental ended. The RV resort has even confirmed that Sheldon had to be called because he was a number of hours late removing the trailer from the site that day. We're not sure if/how the awning was damaged but know 100% that it did not happen during our rental period and think Sheldon just saw an opportunity to replace a 10-year old awning at no cost to him. Be warned that if you give your credit card number to someone, you are essentially giving them permission to charge WHATEVER AMOUNT THEY WANT...even with a contract clearly telling the merchant not to use that credit card number for anything other than the rental amount. Upon closer examination of credit card statements, we have also since learned that Sheldon charged us over $900 for the rental right after my initial phone call, but we have a contract for $750. Be smart and look elsewhere for your RV Rental. As consumers, we can choose to not do business with shady businessmen and put an end to these types of practices.

A Masterclass in How Not to Run a Business…read more I almost never write bad reviews. Usually, if a company treats me poorly, I just take the loss and make a mental note to never deal with them again. But in this case, I feel a responsibility to warn others before they end up in the same mess. This trailer rental company is the definition of unprofessional. The customer service is nonexistent, the communication is a joke, and the owner--if that's who I've been speaking with--seems to treat customers like an inconvenience rather than the reason his business exists. Here's what happened: We had a death in the family and had to cancel a camping trip. This was outside their cancellation window, so I fully expected to lose my money. That part's fine. What's not fine is the circus act that came next. I've called multiple times to cancel, only to be told (by the same person) to send an email. I've sent that email. Not once, but multiple times. Every time, I'm told it "never arrived." No confirmation, no resolution, no idea whether our trailer is actually canceled--or if they're going to deliver it to an empty campsite and pretend this was all on me. At best, this is gross incompetence. At worst, it's a deliberate runaround to keep customers stuck. Either way, I wouldn't trust this company with my money, my trip, or my time. There are plenty of trailer rental companies out there--choose literally any other one.

Contacted them back in March to plan my yearly camping trip and thought to give trailers a try,…read moregave this company a call and secured a trailer (topaz 27 foot w/slide) sent my $200 deposit and closer to the arrival date went on to pay $1092 plus $134 (for delivery and pick up) it all seemed good BUT I found Sheldon to be abrupt, figured he was just having a bad day....called the day before arrival and he told me that the trailer would be delivered between 2-5 so instead of leaving so early we decided to leave by 8am, an hour and a half into our drive I got a call from him saying that he could be there by 11am of course that was great, luckily I had a family member already at the site that could receive the trailer since we were still quite far, the trailer was received and everything looked good when we inspected it upon our arrival. We were told to keep the keys in the storage compartment as quite often people lose them, found ourselves taking them with us one time since all of our valuables were inside and that is how the nightmare began, of course the keys went missing...optimistic that they would have a spare set we decided not to worry about it and just tell Sheldon (at least that is who I think came in to do the pick up), he came in and proceeded to start the "pick up process" never once introduced himself, asked for the keys and when I proceeded to tell him that they keys had gone missing he started raising his voice and saying that he had left specific instructions with my family member to not remove them and that he did not have spares (puzzled to how a business could have trailers that they rent and yet not have spare keys seemed strange) I was very apologetic and went on to take our minivan apart in order to try to find the keys, with no luck I came back to him (at this point he was in the car already to go and talking to someone about how we lost the keys) I once again apologized and he proceeded to tell me that he got the slide closed with his spare (I guess it magically appeared) so I once again apologized and said we would fed ex him the key as soon as we found it. Long story short the key was never found (it has been 2 weeks) and we got a final bill of $370 that included a charge of $150 for lost keys and $280 charge for 2 extra people, I emailed asking why I was charged for the 2 extra people and it turned into an accusation since my son and his girlfriend happen to be there waiting for us to leave together. He never bother to enquire, he assumed they slept in the trailer and proceeded with sarcastic remarks like "So that's why there was 3 vehicles at the trailer at pickup because they were helping you pack and send you on your way"... Well I guess it is a good thing that he did not come in when there was 4 sites and 19 people total or I would have been charged for 13 additional people. In the end after emailing back and forth the charges were adjusted but overall I will take my business elsewhere and hope that with this review I can spare someone of the unpleasantness of having to deal with Sheldon.

In a nutshell, it's trashy....it's a native theme campground that has Bingo as its main attraction…read moreand the prizes are usually booze and weed....Way to represent our culture.....Not queer or disability friendly or safe. Was given permission to shower in men's bathroom with my reg. Care Aid. Permission was revoked when complaint was put in against the employees son who frequently turns off lights and screams in washroom while people are using it. Was told that I had to use my "gender assigned" washroom with no assistance. Was given the option of using the dirty tub room that is not an accessible space in anyway and still would not be able to recieve assistance. We offered options like posting a letter when showering that a medical assistance shower was taking place, we where ignored and instead told to leave to campground immediately. The camp employees did however let their drug addicted daughter and boy friend stay and detox in the brand new yurts for an extended period of time until a spot opened up at a treatment centre and than she got cold feet and stole some stuff from the other campers and took off. Definitely lock your stuff up. People go through your campsite and your belonging, including the park employees kids.....If you are wonder what kind of people they are... the addicted daughter allegedly felt it was better to get pregnant in the streets and leave her baby with another addicted person rather than give the baby to her mother who is the employee at the park...I now understand why it's called trailer trash.

Beautiful Campground right on the river. Walking trails, dog park, and full facilities@ Fantastic…read morehosts.