Absolutely filthy, and bugs everywhere. Addressed with management and very little was done. They…read moresurface cleaned and called it a day. The filth was so bad that it looked as though the room wasn't cleaned for months. I would not stay here, especially at their rates. Very poor customer service, Absolutely no accountability taken when issues were brought up. Manager refused to provide owners number when I wanted to send him pictures of the state of the room. Its gone down hill quickly since new owners.

Stayed here in the 'off season' driving from YYC to YVR. Booked two Queens through Expedia and we…read morewere told our room was no longer available so we were given two Twins beds. Try fitting two teenage sisters into one twin bed! The carpet in the room was disgustingly dirty. They have a beautiful pool, but they keep they elaborate fountain system all night so it sounds like you're staying in India during monsoon season. Zero sleep was had on the small yet quite comfortable twin bed. I can't say the same for my daughters who slept atop each other in those small twin beds. While checking out, the staff had no concerns for our restless sleep and dirty carpet. $140/night in off season? No value in this hotel at all! Keep looking. Fuming! Was shown zero respect because I ordered through Expedia.

After we had traveled all day from Edmonton, the front desk threw a wrench into the first night of…read moreour trip. We had confirmed a room advertised as "Pet Friendly | 2 Queen Beds." We had even put in the credit card they demanded to secure the room. When we arrived, one of the woman at the front desk told us, "Cats are not allowed." As if that wasn't insulting enough, they acted as though we should have known this - even after I showed my confirmation document that included a pet. "Oh, that's only for dogs," she insisted, not nicely. "You should have read the hotel policies posted online." I have traveled around the world, and never even thought of looking up a hotel's internal policy statements. A second woman at the desk looked at me sympathetically, clearly embarrassed by her boss' behavior. I tried calling the Best Western helpline. A woman there transferred me to someone calling herself Tiffany, who put me on hold a couple of times. Finally, she came back to tell me the same thing as the front desk, even though she had initially agreed that this sounded outrageous. Naturally, I asked her to give me a good reason to ever trust Best Western again. At this point, I cannot imagine putting any part of a trip in their dishonest hands. The first woman at the reception desk finally made a few calls, upon our insistence, and found us a room at a motel in Sicamous. I did appreciate that gesture and have reviewed the other place; interested travelers can find that on my Yelp page. Meanwhile, Best Western still has their falsely advertised listing online. I just found it and will paste the screenshot below.

Dirty dirty dirty Misrepresented my stay, rude staff, room…read moreat the end of bottom floor code to pub may have mouldy mattress. Room flooded and mattress left outside to dry. Careful as this is a public safety health issue. They were advised of planned power outage but due to greed, neglected to tell their guests that Sunday June 23 will be without power but they will sure take your money. After the water issue our room smelled like sewage, water was brown and front desk staff did not seem to care. I'm disgusted that we allow businesses to conduct themselves like this in this country. This is flat out abusive conduct to treat people like this as long as we can line business owners pocket. Shame on sicamous and British Columbia for lowering your standard over the years. This hotel should be assessed for public safety issues. The day our ministries take lisencing and public safety seriously, we will be safe. Don't pay until you see the room, flush the toilet, run the water, look at and smell the mattress and take a look at window sill sheets and floors. You'll need to open the door for this as the lighten serves the owners. My rating does not exist. This hotel owner is hiding due to his negligence. My true rating comes with many negatives. Look out for your safety

Sorry i woke up at 530 turn on the tele The remote control…read morecant change channels and no volume control Watching the news repeating itself for two hours I decided to call down They told me come outside walk to the front desk to get new batteries It's an outdoor motel it's cold and chilly 8 o'clock I dressed up to go outside to get new batteries Walk back outside to my motel room Change the batteries in the remote doesn't work I called the office he told me he doesn't know if they have any spare remotes Hence three hours later still watching repeating news Totally disappointed with this place lack of the service and lack of respect for Clients Wish to watch a different channel

Quick Review …read more.. Pros: The room was spacious and cozy . Flat screen tv and a nice sized bath tub. Cons: The complimentary breakfast was awful . The bread was as hard as stone and the yogurt was past its expiry date by 2 days . The coffee had not been refilled by 9 am when I had got there , so I asked the front desk to add more coffee but they never got around to it . I was traveling back from Calgary to Vancouver and all day I had been looking forward to lounging in their hot tub that evening . But for whatever reason they didn't feel that was necessary to tell us at the desk when I was exclaiming how happy I was to go into their hot tub only to find out that it had been not working for a total of 3 days . I think it was bad service by not telling me before Hand that their pool and tub were not working properly . Oh well .

i was surp! There isnt a lot around here - and on the way up I paid more and stopped somewhere that…read morehad a higher rating- it was not better!! The bed was clean, towels were in good shape (not frayed like the last hotel I was in) the breakfast was complete with pour your own waffles, staff friendly and helpful. The reason why they get such a lowcrating is their "view" is nasty. But I needed a bed and I didn't see outside till AM when I was on my way!

Clean rooms. There was a water slide in the pool, which was fun! Free coffee and water downstairs…read moretoo. Only thing was blinds weren't intuitive, so I didn't know how to close them at night. I figured it out in the morning when it was too late but that's not their fault

Sun peaks is advertised as the 2nd largest ski resort in Canada and it's part of the Ikon pass…read morecollection. There are basically 3 mountains, with lots of groomed and tree runs. I enjoyed the Gil's bowl area the most. Even in a year when we have the least amount of snow, the weather kept it well. It's much better than the coastal area resorts. The lines are also shorter. This is a great family resort, may not be for the elite thrill seeking crowd but has enough for everyone to do.

I really enjoyed my week at Sun Peaks. Nice village with good restaurants and shops. Our ski…read morein/ski out accommodation made skiing a breeze. Plenty of terrain for all levels of skiers/riders. I recommend skiing with a snow host at least once during your visit. They have morning and afternoon sessions. 3 terrain parks to practice jumps & tricks plus a snow cross course that is wicked fun. Treat yourself to one of the famous cinnamon buns. I just wished, we had more Sun during our visit. Watch out for the grumpy grouses.

You guys this place was fan-freaking-tastic!…read more My husband's family owns a beach condo in Celista. We go out there every summer and this is the first time we've ever been to the Quaaout Lodge. It was my husband's birthday today and his parents treated us to a wonderful dinner. This is also the first time we have gone to a restaurant since Covid started, and their safety protocols made us feel very safe. The staff was all wearing masks, the tables were spaced out great, there was sanitizer stations all over the place, and when we arrived they even sanitized the chairs! The service was top notch. Our drinks and food both arrived promptly and we were all very impressed with everything. Everyone ordered the fish and chips but me, but I had a taste of my husband's and it was delicious. I had the Wedge Salad and it was hands down the best salad I've ever had (I highly recommend). I also recommend the Botanical Gin and Tonic The server overheard us mention that it was my husband's birthday and they offered him a free dessert (the best creme brule ever) complete with a candle. Overall we were all thoroughly impressed and will definitely be back next summer!

We had a lovely stay at Quaaot Lodge. Service was very good. The bed was comfortable and we slept…read morevery well. Quaaot has a few things that we really appreciated. The lights in the washroom and at the bed for reading are nice and bright. It is so nice to have good lighting when using the washroom and reading in bed at night. The bin they have for recycling is nicely divided into 4 sections labeled paper, plastic, metal and glass. In the bedroom they have a hassock underneath the bedside table, this provides a great seat to be used when writing or making notes. You have a little mini desk. We had a great stay at Quaaot and would highly recommend a stay here. The staff are all very welcoming and helpful.

I ALWAYS stay at Joe's on my semi-annual trip to the coast. It is almost exactly halfway to…read moreVancouver from Calgary. I don't like to drive straight through. The rooms are large, clean and well-heated or air conditioned (depending on the season). George and Lorry are accommodating and friendly and their rate for me is wonderful. Until recently, I had my black Labrador with me on my trips. Sadly, he has died now. If you are travelling with your dog, my only suggestion is that you bring a bed for him/her because the floors are hardwood and it will be more comfortable for them. The restaurant is very good and there is a Subway across the road and Tim Horton's next door. On my last trip, I noticed they had a "FOR SALE" sign in front of the property. It appears it is no longer operating. SAD! :-(

Went here last night with friends. Doesn't look like much from the outside but we're pleasantly…read moresurprised when the food came as everything was delicious and good portions. Staff is friendly too. Patio could use a bit of a deep clean as it was very dusty from the trees on unused counters. Definitely recommend the rainbow trout and veggie burger. Side salad was huge!

I always like Coast chain of hotels for a mid range accommodation. It is not luxurious or opulent…read morebut it is cozy and comfortable. The room is clean, the air conditioner is working. Much needed in the height of summer temperature reaching the mid to high 30c. It still carries Bee Kind amenities and I love that brand! It is outside the downtown area of Revelstoke, so you will need to drive into town or take the shuttle for $2 per way. It is about 5 mins away. I like the hot tub. There are two! One outdoor with a view of the mountains and everyone looking at you. The other is in the lower level where the small fitness center is. There are also steam room and sauna and shower area and lounge area there. There are also complimentary beverages like coffee, tea (teavana) and fruit infused water in the morning. After that, only water is available. The lounge area is quite big with a pool table. You can be kept occupied even if you spend a whole day indoors. I'll stay here again if I ever visit Revelstoke again.

The Hillcrest Hotel part of the Coast Western Hotel Chain. Best prices for a modern suite like…read morestay. A little off the highway but not really. The paved road just circles around a Rock outcrop to give you a better view. Room clean, comfortable mattresses. Very clean modern bathroom. Nice nature hideaway from the busy highway. Be careful on highway exit as comes up fast in bad weather. Cedar view and mountain views. Robbin outside the window collecting nest accoutrements. Always cool with gentle breeze or a fresh rain shower. Staff very polite and helpful. Bar, restaurant, hot tubs, and sit around kind of areas. Nice, so maybe more stays planned.

We stayed here and was very good service . Manager very friendly …read more The room was very clean and tidy . Would recommend staying here . When we woke in the morning we found that it had snowed and saw that the walkway and all around our vehicle was cleared .

Charming and IMMACULATE. Nestled at the base of a lovely mountain with easy on/off access to the…read morehighway. We were happy to stumble on this motel and really appreciated the kindness and hospitality of the owner.