Mike V's provided a new battery and prompt service when I had to show up on a Saturday afternoon…read morewithout an appointment ..... BCAA were able to jumpstart my mothballed car's 3 months 'dead'' battery ( from '0' reading) but it was too old to keep...thank you for affordable battery and competent replacement.

Best garage there is!! They are honest and thorough…read more They never overcharge. The job gets done!!!

Greetings, Mike is…read morehonest and does not upsell or over charge for his service. Brought in my 2007 Dodge 1 Ton dually, in for some major repair. I have a family member in the Auto repair business, and he said that I was charged a very fair amount for the repair service that was provided for me. The work was done at a professional level. Also Mike's explanation of the work provided, was clear and concise. Mike takes the time to ask if you would like to see all the work that was done, puts the vehicle back on the hoist and walks you through all the work. That is old school professionalism at it's best!!! Mike should open a school and teach other up coming mechanic's the art of how to run a repair shop!!! I cannot emphasize that you will not be disappointed when you bring your vehicle in for repair. Thank you Mike I hope you don't retire for a long time. You have a loyal customer from now on. My rating for Vernon Auto And Diesel is *** EXCELLENT*** Henry Schindel

We broke down in Mable Lake (no cell service) and picked Vernon Auto out of a hat because BCAA…read moreneeded to have a destination to tow our 2010 -3500 dodge diesel truck/camper to. We feel very lucky. We were not familiar with the area. It was a holiday (July 1st) and never expected anyone to be working but when we arrive Mike started to work on our vehicle shortly after. 3 hours later and a few parts sourced out. ( lucky that Lordco had the parts) (thank you Leah for picking them up) we were on the road again. We travelled another 450 klm's and arrived home with no more trouble. Just a side note, this was not an easy fix. Water pump, various pullies and a new belt. AND no appointment. Mike is an amazing mechanic and good person to know.

This shop does not do honest work. I purchased a vehicle that had a $156 "pre-purchase inspection"…read moredone by this shop. The front rotors were warped and the transmission fluid was a brown sludge...They didn't even bother to pull the dipstick to check the fluid. When I called the shop to seek reimbursement for the transmission flush and brake work that they missed on their inspection they refused to make it right. Don't waste your hard earned money on this shop.

Great private auto repair shop owned and run by a long-time resident of the area ( Lumby originally…read moreI think). It was recommended to me 7 years ago when I moved to Vernon, and it's the only place I use. Neil is the boss, and highly recommended for honest work at a fair price.

Excellent work as this is easily 4 or 5 times that I have been to them to service my SUV…read more I don't want them to id me so I can only say that they are honest and reliable. If they tell you something it is true. They will also give you an estimate in precise writing telling you exactly what they will do and breaking it down part by part. I cant say enough great things about them.

My vehicle broke down and was in need of prompt servicing. I limped it over to Roko and was…read moretreated to exceptional service. They have helped me out in several emergencies at a fair and decent price. Great warrantied work. Thanks for taking care of my vehicle issues so quickly.

I have never received such excellent service anywhere as I have at Roko Service Ltd. today. I…read morefirst went to the business to explain the problem with my car. Harald asked me several pertinent questions and checked out some things on the internet. He suggested where the problem may be and what action they would take to investigate. He told me the possible outcomes and the possible costs. I took my car in just before noon and it was ready by late afternoon. The service was very pleasant and helpful and the cost was very reasonable . I recommend this business to anyone particularly if you have an electrical problem.

I have a 2005 Chevy Cavalier I have been getting help from them for repairs 2017 for tranny repairs…read morerear end repairs brake repairs and they can't get it right with the repairs they even brought in a guy form Kelowna who said he has 35 years experience and he didn't get it right there is about 6 other chevy Cavaliers form Lumby to Armstrong who has been having trouble the chevy dealership some even went to Kelowna to see if they can help them but it feels like the owner made us feel like idiots and he doesn't care about his customers his employees don't give a shit neither

From the owner: Bannister GM Vernon sells TIRES at COST! We also provide no-appointment, all-makes oil changes,…read morein-house tire balancing, and a full selection of winter and summer tires. Plus, we have a huge inventory of new and pre-owned vehicles, ensuring you find the perfect car or truck!

They honored the warranty and showed me the part that failed causing the problem. I appreciate the…read moreeffort.

This is a great place for car repairs. Knowledgeable,…read morefriendly, professional and honest.

Replaced two new tires in the front and ask them rotate the back tire to the front. Great job,…read morequick service.

Highly recommend!! They did a great job on the repairs, were quick and extremely friendly! It has a…read morefamily business vibe and you feel like you are actually being taken care of when you walk into their shop. They also gave us a very nice shop car at no extra charge while our truck was being serviced. Great job guys!!! Will be back every time.

This oil shop ALMOST ruined my vehicle. I came in around…read moreJune last year because I realized I had been driving a lot since my last oil change. They did their thing and then told me my air filter cabin was cracked, insisted I should buy an air filter through them. I told the guy there's no point changing the filter until I get the cabin itself fixed. Well the next day my car starts leaking oil everywhere and they call me 3 times insisting I come back for the filter I never wanted. I ended up taking it to Kal tire and paying for another oil change, they tell me the pan plug was left half screwed on and it was leaking everywhere because it wasn't tightened properly. DO NOT TAKE YOUR CAR TO THESE PEOPLE

Amazing service, they had no issues with me bringing in an oil filter for them to use. No questions…read moreasked . Very friendly and knowledgeable staff. I found the price reasonable . Would definitely recommend having an oil change there.