these guys were great. Ignore the first review. The car was done on time price was right and as…read morequoted. Thanks guys

f I could give this company 0 stars I would. I deal with serious back pain and have to see a…read morePhysiotherapist massage technician etc. Due to their rental cars. WHAT EVER YOU DO, DO NOT EXPECT A RENTAL/ car while you wait for your car to Be fixed. I took my car in last summer and they gave me a pay crusier. I was only 10 min away when the steering when I had to pull on the side of the road. I called them and they told me to drive to Walmart and buy fluids. The wheel wouldn't not turn and wasn't dangerous. I took it was immediately and that's NOT THE WORST PART. The gave me another car. Witch I regret taking. THANK THE LORD MY CHILD AND DOG WERE NOT WITH ME THAT DAY. I had a shift at 7am the next day I was driving I turn on the highway and the WHOLE CAR GAVE OUT. I WAS STUCK IN A CAR WITH NO WORKING BRAKES OR GAS PEDAL. THE STEERING WHEEL ALSO GAVE OUT AND ALL LIGHTS AND SOUNDS WERE GOING OFF. it felt like seconds before I hit a ditch that lunged me into the air and I misssed the light poles and wiring by just inches. I after landed FLAT down ona side of a road thank god there wasn't no one waiting to cross. The fire and the police and ambulance couldn't not believe I was alive do. THE CAR WAS TOTALED. I Did not get an call Fromm the company to make sure I was okay or anything. They offered no compensation and refused my calls And in the words of the receptionist "will not Be taking my calls or business". I have a7 year old with Mild disabilities And a 2 year old dog. If they were in that car they would have been dead today. Only help I wasn't offered wa ICBC and told informations i will not disclose. I left that with severe whiplash and bruising all over my body with all picture to proof ripped clothihing and server shock trauma and please do not risk your life if u want to live there sparecars cant be trusted witch shows the work they do to cars. Way more to the story then that. Just think how careless the are not to even apologize. Keep ur loved oneness safe. Because a 7 year old almost lost his mother.

My vehicle broke down and was in need of prompt servicing. I limped it over to Roko and was…read moretreated to exceptional service. They have helped me out in several emergencies at a fair and decent price. Great warrantied work. Thanks for taking care of my vehicle issues so quickly.

I have never received such excellent service anywhere as I have at Roko Service Ltd. today. I…read morefirst went to the business to explain the problem with my car. Harald asked me several pertinent questions and checked out some things on the internet. He suggested where the problem may be and what action they would take to investigate. He told me the possible outcomes and the possible costs. I took my car in just before noon and it was ready by late afternoon. The service was very pleasant and helpful and the cost was very reasonable . I recommend this business to anyone particularly if you have an electrical problem.

Worst service ever! First, my car " would be ready in 3 days". Then " A week". Then " a week and a…read morehalf". And then it was " well, it will be ready when it is ready. This is real life, it isn't our problem, it is yours". No, you not being able to complete a job when you say you are going t is completely YOUR problem, and so was the rude, snotty attitude. Then they got pissy ebcause we had rented a car from budge..conveniently forgetting when we told them we needed a courtesy car, they didn't have one, and that " wasn't their problem". Then they got moisture behind my dashboard, and insisted it was like that when it was brought in. I look at my dashboard very frequently, as it has a lot of digital readouts. It had no moisture when the car was brought in..Oh but they have a picture! Of before they started! Showing moisture..unfortunately it is an "ogopogo" picture, so blurry you cant tell the details of what you are looking at anyhow. Absolutely the worst body shop we have ever been to

I went to fix auto Vernon on a warranty issue. They took care of me and my truck and did a great…read morejob! Dan and Melanie and the crew, thank you very much. You knocked it out of the park! Wish I could give 6 stars

Gurwinder was a great service rep. mechanic showed me what was done. fast service.read more

going to give these guys 5 stars. They are honest and helped me a lot for my husband asked them to…read moretake good care of me before he passed away.I will recommend anyone to Budget Brake and Muffler .

100% would not recommend. I needed to get a smoke test does on my CRV, progressive was recommended…read moreto me by Kal Tire (also questioning their practices after this referral). After dropping the vehicle off and paying $125 + tax for the 1 hr smoke test, I find out that they did NOT in fact run the smoke test they just charged me for a standard diagnostic test. Not what I asked for and not what they agreed to do. After calling back asking why there wasn't a smoke test done, the mechanic mansplained to me a bit but didn't actually come up with an answer except 'I didn't need to'. So now so have no idea if there are leaks in my vacuum line. FML. Maybe if your a man they will listen to you, but that was not my experience.

Needed my fuel rails replaced and a tuneup on my f150 , fast and great job, on anther visit needed…read moremy cam phaser blocked , again fast and great job

I had my BMW motorcycle serviced there . Very good service knowledgeable tech. Not trying to swing…read moreyou to do thing you do not need . I appreciate what they do and their approach. I will be coming back for sure!

The staff are very friendly but the customer service was very poor. I spent so much time dealing…read morewith unassessed and obvious repairs associated with my claim. It took over three months to get my vehicle fixed and the work still wasn't complete and they found excuses for poor quality work in some areas. I have since asked around and even professionals in the auto industry now steer clear of the Vernon Craftsman Collision shop. I normally look at the cup half full but this was such a dissappointing experience I want to warn others to engage their services forwarned.

I am so impressed with the service that I had at Craftsman. Not only was my SUV fixed, it was shiny…read moreand clean inside and outside when I picked it up. The staff was so efficient and friendly. And having a courtesy car while mine was being repaired was a total bonus. I would recommend these guys any day!! Super job!!

Best in the valley. Hands down. Also super honest Use this…read moreshop with complete confidence.

Friendly, courteous staff and great service. Kevin took the time to answer all my questions and…read moreexplain everything to me. I highly recommend this shop.