We had been wanting to try this place out, so while we were trying to decide where to go on Mother's Day, we figured this was a good time to try it out. We arrived around 6:45 pm, it wasn't busy, one table seated outside and maybe 4 inside.
We were seated fairly quickly, that is when the quick portion of this dinner stopped. After about 5 minutes, the server came over to take our drink order. My husband and kids placed their order and I asked her to give me a moment while I chose a glass of wine. She left and didn't return for over 10 minutes, finally with their drinks. We were ready to place our order for dinner, but when she delivered the drinks, I told her the wine I had chosen and she ran away before we could get another word it. It was another 10 minutes before my wine was brought back and we placed our order for food. During this time, we also had to send my son's lemonade back as there was a bug floating in it.
Numerous times while we waited for dinner, we tried to get our server's attention to refill drinks, she never looked our way. After being there over an hour, my son's food was delivered, he got chicken breast with broccoli and french fries. The chicken was over the broccoli and the broccoli was steaming, but when I looked at the chicken I could see that it was pink, very under-cooked. I touched the pink part and it was not just cool, but cold. We gave my son his fries and then pushed the meal to the end of the table and tried to get the server's attention, this went on for 15 minutes. I finally got up to head to the bar to find someone when I saw them coming out with the rest of our food.
When the server got there, I asked for the manager. She asked what the problem was, I told her to start with, the chicken is raw. She said ok and walked away. She manager came over a few minutes later, we showed her the chicken and told her about the lack of service we had been receiving, at this point, we had been there 1 hour and 45 minutes and our food had just been delivered. She was nice and offered us desert or something else, but at this point, we just wanted to eat and get out of there.
Our food was decent, my daughter hated her mojo chicken, said the flavor just tasted off. I got the bow-tie chicken and broccoli with garlic sauce, it was decent. My husband got some fish dish, he said it was decent too, none of us had meals we could come back for. Oh, I did have the lettuce wedge salad, that was very good.
I will say the manager took my son's meal off the bill (rightfully so, since all he ate was french fries) and then 25% off the entire bill. For me it isn't so much about the money as it was that we spent 2 hours at this place for mediocre food and horrible service. And the worst part, that my son was served raw chicken. I read through some old reviews here and saw that this isn't the first time under-cooked food has been reported. We would have gotten more wine and desert if the service had been better. read more