I wish more stars were available to give these guys. There's a reason that I'm willing to drive in from out of state to bring my car here. I've come to DAP for tire mounting, turbo replacement, random engine lights, etc. Every time, they go through the car thoroughly take pictures, take notes before sending to me for repair approval. They've taken plenty of time to work with my (very slow to approve) insurance company. Lee even had to stay late with them on the phone to get the repair completed when I was on a tight deadline. They didn't have to do that. They're experts on European import cars and I don't have to worry when I drop it off that some problem is going to stump them, as I've had happen with other mechanics. Can't thank DAP enough. read more

If i could give less i would. I ordered a steel oil pan kit for my 2017 golf sportwagen. Immediately on arrival, I noted that one of the studs for the oil pressure sensor was slightly angled, but due to the nature of my vehicle leaking from the oil pan, I did not ask for a replacement as the repair was urgent. When I went to install the pan, the bolt was halfway down the stud and the stud completely broke. The bolt wasn't even anywhere near flush with the oilpan. I emailed the company, they took a long time to reply, and when they did, they obviously did not even read my complaint, immediately telling me that I overtorqued the bolt and they would not be refunding me. I didnt even get a chance to torque the bolt. The fact that they did not take the time to READ and ask questions or even attempt to understand the issue, confirms they are preying on the consumer. Shame on them. My car is now leaking oil once again due to their poorly made product and they are refusing to take responsibility for it. Upon doing the research I should've done prior to making the purchase, I found multiple reviews of the same stud snapping, some of these reviews dating back years. Not a new problem, and they obviously have not made an attempt to fix the existing issue. Do yourself a favor and stay away from this DISHONEST company who doesn't take the time to actually read and understand the issue, rather they glaze over and assume. This is ridiculous considering i now have to fight to have my money returned as well as having to redo the job so my car isnt leaking oil. My credit card company is aware of the details. I cant beleive they advertise this as a "quality" part. read more

Better diagnostics than the Dealer! If you own a VW or Audi this should be your first place for repairs. Wonderful staff. Shout out to Lee, Ashton, & Duncan. Not only do the have great software they show you why you need service and who completes it. Watch Deutsche Auto Parts @Deutscheautoparts on You Tube. And shop @ https://www.shopdap.com/. read more

Deutsche Auto Parts - Auto Parts & Supplies Near Me - Cornelius, North Carolina

stick to making videos; or something has to change because from the customer pov this is completely ass. the mobile website is terrible, no confirmation of order after 2 days- still no tracking info lol after paying 20 bucks for delivery but it's okay i love giving money away(not) your team has to understand people shop with you guys to support YOU kinda mind blowing right? so when people buy overpriced products from your company they kinda expect 110% of the job on ur side to be done correctly Add "instock, out of stock, in transit to warehouse" etc you get the point. if you are going to advertise "1 day ship from warehouse" atleast tell the person if you have the damn part. i don't know how more people don't feel the same way but even god forsaken ecstuning the worst offender has" in stock,outta stock. good luck in the long run but i will be happy with watching videos thats it. read more

Deutsche Auto Parts - Auto Parts & Supplies Near Me - Cornelius, North Carolina

Fantastic outfit for VW maintenance supplies and parts. My first stop when researching supplies and parts for my GTI.

Dealing with DAP has been super annoying, I created an order and didn't have an account created at the time of placing my order and was told that I would not be able to link my order to an account to the same email address that the order was place and subsequently had no way of tracking or modifying my order. Additionally, when my order was received at their warehouse I was informed that my order was flagged as shipping method "for pickup" even though I live all the way across the country. I would not recommend anyone to use or order anything myself ever again from DAP. read more

Avoid the headache and delays, shop elsewhere! They claim they shipped the product but were never able to provide a tracking number and nothing ever showed up for "in stock" items. Waste of my time and major inconvenience. read more

Have ordered from Paul and his company several times and have always had great luck getting a hold of them and getting things taken care of and getting exactly what I needed for my '17 GTI. The DIY help on YouTube is the cherry on top and is a good start to help people do a better job taking care of their pride and joy. Many thanks to Paul and his employees!!! read more

DO NOT ORDER FROM THEM UNLESS YOU ARE GETTING REPAIRS AT A SHOP OR OWN A SHOP THEY WILL NOT HONOR WARRENTY UNLESS YOU ARE A SHOP Ordered a in tank fuel pump from them that worked for a little under 3 months car wasnt working any more when i pulled it out and closely inspected the part which it was falling apart! the wires that go down to the bottom of the pump was falling apart. I attempted to carefully fix it and it worked for a day and then simply died. they offer 0 help for the DIYers. DO NOT BUY FROM THEM IF YOU ARE A DIYER! read more

Quick Shipping and great products choices, although they're out of my motul but I can't find it anywhere. Easy to use website and SO MANY VIDEOS. If you have any questions the boys here have a video for it. Keep it up fellas! read more

They do not reply to email Support on phone is condescending Parts coming from other suppliers takes weeks No indication when ordering that part is in-stock Dap Auto Parts can not be counted on to deliver parts in a timely manner. If you can find your parts somewhere else... do it... read more

I'm a GTI enthusiast ....after purchasing several products (and returning one as my old GTI was totaled before I could install it) that they are an awesome company to deal with. The DAP videos have been very helpful as well! read more

I ordered $2700 worth of parts from these guys (pp brake kit). The way they sent the items was like a 4 year old packed it. These dummies seriously stuffed about 150lbs worth of items into a cardboard box and thought that would suffice. Well....by the time the box got to me it was in the shape of a ball. All my brand new brake parts were scattered in the box banging on each other and scratched the crap out of my new rotors and calipers. I sent them an email about what happened and they never responded back. They just want your money and don't give a sh*t about anything else. Don't buy parts from these guys. read more

Ordered a water pump and thermostat housing to replace a leaking one on my 2015 Passat 1.8L. Part arrived, my buddy and I swapped it out after watching Paul's YouTube video. Everything went well, ( had to buy a few specialized tools.) However, could not get coolant to circulate, even after calling DAP for advice. Ended up towing the vehicle to their shop so that they could look at it. They tried a couple of things, but it turns out that I was shipped the wrong thermostat housing, and, they discovered that they had the wrong part listed in their computer. The solution: They obtained the correct part and repaired my vehicle at no charge to me. Great shop and Great folks to work with...Matt, service writer, was especially helpful. read more

I ordered OBDEleven from the website and paid 80$ for Pro Version i got the standard version and never got the PRO code. no replies to emails for over 5 days. AVOID THIS COMPANY. read more

extremely hard to get a hold of them, slow response time, lack of support. Shop someone else. read more

My daughter's EOS needed the carbon cleaning at 83,000. It was my first time doing the work, and Max and his team were great to work with regarding parts recommendations and guidance along the way. I had two leaking injectors and some oil in the intake pipe. I wound up replacing all four injectors and the PCV valve. Got a great price on all parts and fast delivery. Car runs great. Thanks DAP. Marc read more

I'm a local to Cornelius and I've been taking my 2012 GTI for a few years now. They're honest, quick, and have great prices. The Local VW WILL try to scam you. I had a bent wheel and took it to Keffer VW and they told me it was my entire suspension system busted. Took it to DAP and they recommended an aluminum wheel specialist who fixed our issue. Don't go to the dealership , go to DAP. read more

Ordered a part from these guys. I paid for it to be overnighted for them to tell me it's going to be three to five days before it's shipped. Like the prices but rather pay more for better service. read more

Ordered a DSG service kit from DAP, fast shipping packed very well and great service. I am only one state away and got my kit in 2 days! had emails giving me tracking numbers and great correspondence. read more

Lousy customer service! Bought an expensive part based on their recommendation. Turns out to be the wrong part for my vehicle. They wouldn't accept the return as they say it was now "used". Cost me money to buy initially and then to return it. Never again! You never get a second chance to make a first impression! read more

I ordered a part that was faulty. Tried to reach out to the company for support twice. Never heard back. Need to purchase the same part a second time. Not impressed. read more

These guys are great. John was knowledgeable and waited for me even though it was after hours. Everyone there was nice and knew what they were doing Paul David and Nathan were awesome guys definitely check this place out for all your German car needs . Big or small there the guys to go to read more

I ordered 4 ignition coils for my a3 from Deutsche auto parts website. After the standard (we've got your order and will ship as soon as possible) just 10 hours later another email (your item has shipped) with tracking information! Box arrived in perfect condition at my doorstep in 2 days! These guys are going to be the first place I look from now on when I need anything. Thank you Deutsche auto parts. read more

Repeat customer. Fast service and shipping and competitive prices. Keep in mind they are a small independent business without everything automated like Amazon. Whenever I run into issues I find contacting them through the phone is the most helpful and they're polite and willing to answer any questions.. They also have great DIY and tips videos on their growing youtube channel: https://www.youtube.com/user/DeutscheAutoParts read more

Placed an order on their website, only to be told 5 days later their site was incorrect and the $225 part was actually $300 - same as on manufacturer's site. Without any incentive to get it here, got it straight from the manufacturer instead. read more

Excellent prices, fast service, great communication. Paul has worked at dealers for many years and knows his parts.

Ordered from Paul several times when he worked for his previous employer and once since he opened up Deutsche Auto Parts. Their customer service is top notch and they're always there to help the community with questions. Definitely recommend them for any VW/Audi part needs. read more