Cri-Help aided in saving my life, and they continue to do so. They have an amazing detox center…read morenext door to their 140-capacity co-ed Rehabilitation Center. Staff members are polite, kind and empathetic. If they see that you are serious about your recovery, they will be behind you 100% 'What you reap is what you sow'. I will continue to carry this deep appreciation for Cri-Help. It's an amazing program. Once you put your mind to it, you will see how your life will start to reveal itself to you. You came here for a reason because you are worth it. My only advice is, Keep coming back!

I am writing this review with deep concern and disappointment regarding the treatment my fiancée…read morereceived at this facility. She entered the program genuinely committed to her recovery, and did everything in her power to get the help she needed. Despite her good intentions and kind nature even while struggling her experience here was not only unsupportive but also actively harmful. First and foremost, there was a serious incident of overmedication. Staff administered so much Phenobarbital that my fiancée became disoriented and fell face-first to the ground. Staff members admitted, in their own words, that they had likely "given her too much Pheno." Such mistakes in medication management are extremely dangerous and unacceptable, especially in a detox environment. To make matters worse, no incident report was filed until I confronted management about it, raising serious concerns about transparency, accountability, and patient safety. Furthermore, the behavior of certain staff members was appalling. One staff member in particular, Mohana, treated clients as if she were a dictator rather than a caregiver. Her disrespectful attitude toward vulnerable individuals who are detoxing is completely out of line. I was told about clients being called derogatory names, including being called a "bitch," and being threatened with discharge at the slightest sign of protest. This is not only unprofessional it is abusive and retraumatizing for people who are already at their lowest point. When my fiancée tried to stand up for herself against this mistreatment, Mohana was "frightened" to the point of "tears" and sought help from the facility manager, Steven Gomez. Mr. Gomez's response was to immediately discharge her without properly investigating what had happened, despite other staff (notably Leo and Sarah, who acted with much more integrity) confirming that Mohana had provoked the situation. He was also unaware of the overmedication and the physical altercation where a male staff member forcefully grabbed my fiancée another clear violation of patient rights and safety. Again, it is unacceptable for any staff member to put their hands on a client. Adding insult to injury, I was not given a full or honest account of the situation when contacted by the facility, even though I was listed under her full Release of Information (ROI). This lack of communication is both unethical and a breach of policy. It is clear from our experience that this facility is plagued by poor management, favoritism, and a lack of structure. There is a severe disconnect between staff members, and some seem unqualified or unfit for their roles. The only positive interactions we had were with Leo and Sarah, who treated us with honesty and respect. We have reported this situation to JCAHO and are awaiting a response from the CEO, Brandon Fernandez, regarding what corrective actions will be taken. I strongly urge anyone considering this facility to look elsewhere if at all possible. If you have no other option due to lack of private insurance, be aware that you may not receive the care, dignity, or safety you deserve. No one should have to worry about being bullied, overmedicated, or physically mishandled when they are seeking help. I am deeply concerned for future clients, especially those who may not have anyone to advocate for them. This level of unprofessionalism and disregard for patient wellbeing could easily lead to tragic consequences. I hope this review helps others make an informed decision and that the facility takes immediate steps to address these serious issues.

I will recommend this place to everyone!…read more The staff is great! They cater to your needs to hear you out they let you be you at the same time you recover.a Now I'm on my real journey... Is better on the clean side of life start your journey with these people I will recommend them highly!!

At the time, I wasn't ready to accept the help offered by the owner, the staff, and the facility as…read morea whole. I left against medical advice, thinking I knew better. Years later, I came to realize they were right--and I deeply regret the way I acted. Despite that, I cannot recommend this place enough. It's the place that got me sober--and it's the place that continues to keep me sober.

I just finished a stay at Altus.  I couldn't  be happier.  I have been to other luxury rehabs in…read morethe LA area but nothing compares.  From the minute I walked into Altus I felt the love.  The staff is amazing.  The owner Genel was always present at the house.. which is unheard of.  She was very involved and she wants the best for her residents.  The therapists Ian and Jonatan are the best of the best. I felt so comfortable with them. Luda the nurse always had my meds available and worked overtime to help find them if needed.. Most importantly the techs are incredible.  They were always around for me.  They listened and shared their story which was great because I felt they really understood what I was going thru. I could tell they really cared .  The chef was amazing.   The house at Altus was beautiful. It had everything I needed.  They offered yoga,massage, kickboxing and more. There isn't any other place like Altus.  I highly recommend  them. They gave me a wonderful start in my recovery.

I should have done my research on this place because after reading the reviews on here, I…read moreexperienced almost a similar situation as one listed here. This place is a scam and it did nothing but drain me and my family of their money. They don't care about anything but money. I ended up leaving this place and found a much more suitable program in Palm Springs that really understood my needs and took the time to work though my issues instead of just demanding that I contact my insurance to get verified. Stay far away from here!! A lot of illegal activities going on here! There were clients using drugs in the home and even the staff was nodding off during their shifts. Like what kind of a place are you running here? Toxic!

Strict and Firm recovery system. "Test Dirty and you are out". Very transparent, friendly,…read morewell-informed Staff. Always reaching out to help and PROFESSIONAL. R.J. ( my personal counselor ) will go the extra mile to Sit and Listen, without looking at the stopwatch, to all your issues, addictions, over compulsive disorder behavior(s), past traumas, bad habits, and past hangups...with No Judgement! "Conscious Recovery" IS Scheduling, getting rid of Old friends/Old Habits, a painful and lonely process , in order to see Genuine Results. Staff is very attentive as long as you are cordial , Patient, and non-demanding. Be Yourself . Be open and never hide in Denial. This treatment center works well with Alchohol, Social Anxiety, and Marijuana dependencies and sufferers . Thanks for educating me on Scheduling and learning to say "No" to peer pressure and "No" to Marijuana, even though it is Legal to use and sell. Best, Peter C

The staff is overworked and domineering. The accommodations are very dirty--I'm talking about…read morebedbugs! Arguments and vulgar language are the norm. We are forced to attend meetings even if they don't apply to us. Is a heart attack the same as diabetes? The so-called "vibe" of the place seems to depend on how much you contribute around the house. I paid to be there, and they received $3,000 for my enrollment. Don't fall for the "Be grateful" line; Claire Matrix you have have failed me. I believe these rehabs exploit the challenges of alcohol and drug addiction. However, there is hope, and it's free. I recommend reading the Big Book of AA and focusing on helping others! Godspeed to you!

I was here a few years ago, and in their care I felt so safe and cared for. While this time in my…read morelife was blurry, and the healing process can be messy, I look back on my time here fondly. The groups were always impactful, and I loved the speakers they brought in. I made great friends and in my many stints in rehabs, this place was probably the safest I ever was. No creepy techs, no ulterior motives, just people who care about you and genuinely want you to get better. In the world of rehabs, many of which are shady, this place was 10/10, and Ashley was so so sweet and attentive. I could tell she genuinely wanted me to heal and it meant so much she was vulnerable enough to share her story with me. Today I am 100% sober, continuing my journey of spiritual healing & holistic wellness, a doting mother, and a future student as of this summer! I never thought my life could look like this today. Thank you Maple Moon for being a safe place to land and find myself again.

I love this recovery program. It has motivated me to want to change my life and work on myself. The…read morestaff is very kind and works hard. Actually cares about their job and clients. Ashley is amazing. She really looks at the details and helps to the best of her abilities. The food is delicious and the chefs are mindful about clients diets. Counselors are professional and are amazing at what they do. Overall 5/5 and i have been to A LOT of rehabs. So trust me, this place is good.

Absolutely love this place The staff is amazing Monica and Jesse. I've been in the rooms a long…read moretime and I've never experienced love and compassion as this place does it keeps me coming back here care plans and after care plans have really worked for me and many others. A1, care for substance abuse, and mental health services. Would recommend to anybody struggling.

I attended Discovery Transitions from October 24, 2019-February 21, 2020. This place helped save my…read morelife. I would highly recommend this program to anyone wanting a way out of the hell of active addiction. The counselors and group facilitators are extremely educated in addiction and loved me until I could love myself. I was taught the tools and coping skills to get me to where I am today at 17 months, abstinent, clean AND sober. I will forever be grateful for this place !

I had an amazing experience at The Villa and can't recommend this treatment center enough. From the…read moremoment I (nervously) walked in, I could tell that the staff genuinely cared about what I was going thru and wanted me to get well. They made me instantly feel welcomed and comfortable, and throughout my stay I grew even more appreciative for the compassion and skill level of the staff. Their approach is very holistic and expands far beyond just the 12 steps. We learned meditation, breathing exercises, yoga, acupuncture, among many other things. The therapists are the best I've ever spoken with. I had 2 assigned to me including a trauma therapist who helped me work through issues I had never really spoken about with anyone before, helping connect my childhood trauma with my substance abuse issues, and giving me the tools to deal with it. The house is very spacious and comfortable with a giant pool and hot tub, and we had time to relax and match movies and hang out. I laughed a lot with the other clients and had more fun than I ever would have imagined in rehab and made new friends that I've continued to stay friends with after leaving. Beyond just getting clean, the Villa gave me the breakthroughs and tools I needed to stay sober and taught me how to enjoy life, laugh, and have fun without needing alcohol and for that I'm forever grateful. I checked out of the Villa a completely different person, ready to take on the world. Don't think twice about going here if you're in need of help!

I can't say enough about the Villa Treatment Center. This is the review you want to read, as I have…read moreworked in the industry for years and was also a client of The Villa. The Villa is THE place to go. I have people from all walks of life, from friends, family, friends of friends, come to me and ask where their loved one should go and The Villa is the ONLY place I can say with 100% confidence in recommending. The Villa's staff have all of the, and the best of the credentials and the owners couldn't be nicer, more involved, and were easy and available to talk to throughout the entire experience. Even after your stay is completed. They ACTUALLY CARE. Every other place that I know or have worked with has some sort of monetary incentive, but the Villa is only recovery center in the COUNTY that genuinely wants to help people get sober and have amazing futures. From the moment you pick up the phone, you are part of the family...even when you graduate. I would say 95% of the programs in LA and maybe even the entire state of California are at least somewhat corrupt and only looking to make money. It's shocking what happens in this industry, especially when it's supposed to be saving lives. I can HONESTLY and PROUDLY say that the Villa is in the other 5% and I couldn't be more honored that I went there and I am so happy, relieved, and reassured that I have a place I can recommend to my loved ones. I am excited for the future of this disease because the Villa exists and that I can recommend it in full confidence. They save lives and are family for life. Please feel free to leave me a message and I would be happy to call and answer any questions. Thank you, with everything that I have. The Villa, you are my family for life. Love, Kate

I stayed at the facility for a month and am glad to say I don't think I'll be back. They gave me…read morethe best tools to stay sober in the most comfortable, supportive environment I could imagine. Everything from the case management from Samantha, the INCREDIBLE food prepared by chef Danté, one on one therapy with professionals that really care, beautiful nurses, and super helpful tech staff. 12/10 recommend!!!

overall good. I bought with a "deal" but most likely without that, I would not order again…read more Besides budget, it did taste good + healthy. I will search for more promo codes in the future. Thank you!