Really wonderful caring people. Easy to schedule. They work around any physical accommodations you…read moremay need. Family like environment. There are lots of trainers- easy to find one or two you click with and can schedule with.

From the owner: Named Best Personal Trainers in Northeast Ohio! Doctor-prescribed diet and exercise programs.read more

Nice, cheap gym with friendly staff…read more I was a member for a little over a year, and they treated me well even after I moved and switched to a different gym. It's sort of small compared to other Fitworks locations (I've been to Rocky River and Richmond Hts) and doesn't quite have as many amenities/features/machines. It's certainly not as impressive on paper compared to other Fitworks, but the little things count. The gym doesn't get too packed, so you'll rarely have parking issues or be waiting for machines. They play tolerable music over the speakers. Their staff is friendly, and the members are nice. They hold contests and events from time to time to bring the community together and reward its members. Before I was a member, I was just piggybacking onto my significant other's membership, which had free guest privileges. She had to go on a vacation for 30 days. With no trouble at all, they let me use her membership for the 30 days she was gone, even though the rules state that members must accompany guests at all times. My current gym wouldn't have allowed this based on past experiences I've had with them. I signed up with them after my 30 days were up. The little things really do matter.

In December of 2025, I made the mistake of walking into Fitworks in Parma. I asked for a tour from…read morea bored employee and then for the free trial. I was told I had to submit to a membership application in order to get the free trial and then I would need to cancel within thirty days if I did not want to continue. Seemed simple enough until 8 days in I tried to cancel. I was there in person twice and told the manager was not there. I called. Left voice mails. Many. I called corporate twice; no return call ever from them. Then I did get the manager a few times. Maria put me on hold for a full ten minutes, before I hung up, called again and got the voicemail. That was the first hold. Second hold, a few days later, I got put on hold again by Maria. Left again, by Maria. Called back and got her. She tried to coax me into staying many times. It was VERY OBVIOUS she was trying to get me to the 30 day mark and I said, NO CANCEL THIS and she said she did, apologized and I thought that was it. Until Sunday, May 26th when I received an email from a collections company!! I cannot believe this is happening. This is 2026 and predatory subscription practices still going strong. I am currently working on a resolution. I have not yet heard from either the store nor corporate, which I am not surprised. Corporate never returned my calls back when I was in the midst of trying to get this cancelled. It was AWFUL and now, a new issue.

It used to be so much cleaner and better in the middle of the night when I would go . Just recently…read morethat has all changed. Not near as clean. It's a shame . Whatever changed during overnight hours is not good , used to be better . Looks like employees don't clean much anymore at night . The place used to be spotless till recently .

I'm a new member at this gym. It's a solid five stars. That's not to say it's perfect. I'll start…read morewith what I wish was better here: I wish this spot was 24/7. *update!! This location is returning to 24/7 before the end of the year. This November. In time for our frosty cold weather)!!!!* I wish they had a pool, sauna, steam room, spa, basketball, and racquetball. But whataya gonna do ‍ That's about it, toward the negative. And that's just me dreaming of a world perfect for me. Now for the good(!!): Judgment free gym isn't just a clever slogan. It's a way to be. The staff here, though many are new, are top-notch. My neighbors, that come in here to work out all have things in common with me. They like a good place to work out, and they care about this neighborhood. The people walking through this door to use the gym are good people who live or work nearby, often both. I feel very well taken care of by the good people who work here. They're very hospital and seem to CARE about ME and also their JOBS. They let me be ME and help me become a better version of myself. I've got a six pack! And those sexy things that dip below my waist!! The equipment and amenities that they do have are excellent. I joined as a black card member, and my total payout to join was UNDER NINE DOLLARS!!! And Black Card is def recommended. All clubs. Tanning. Massage. I can bring a guest every time I come!! I just upped my dating game tenfold by becoming a member. This has afforded me SOOO MANY THINGS. A clean, safe locker room, health equipment and exercise routines. Hours of massage therapy (in automatic chairs), a place to charge my phone. Meditation. Conversations. Connections. Garfield Commons AKA Garfield Mall is a paradise filled with our neighbors and people supporting our community. Marc's is the anchor. Or will it be Aldi? Big Lots is on the ropes, but they are holding it down. UPS store? Subway. Dollar Tree. Etc etc. McD. Beauty Shop. Nail salon. Citi Trends!!! Two Banks. Flava Southern Comfort Cuisine!!! So many great places here. But My Anchor has become this gym. I strengthen my body and my mind. I speed up. I slow down. I do what I do, and don't nobody judge me. And the sunrise and sunset are gorgeous from the parking lot. Every morning and every night. Don't forget to enjoy OUR beautiful Ohio skies!!! They're free to us all and can be a reminder that despite what this world has become and where it's headed, there is beauty and magnificence all around us, and all we need to do is choose to enjoy it and/or be inspired. I've gotten the names of several staff. And I will shout them out now: Anita, Marshaya, and Elleyse are all top-notch, helpful, lovely ladies who greet me at the front desk and take care of me while I'm here. And Marcus, a new overnight custodian was the first employee I spoke with, and even though he's new and doesn't know how the front desk works, he was great and helpful to me as I wandered in after midnight on a weeknight. He helped me become a member. My life hit an important crossroads recently. This gym was at the crossroads, and that's the turn I took. It hasn't even been 36 hours, and my life and health have immensely improved. Maybe I could've done this without the Garfield Heights Planet Fitness, but this place and these people have lifted me up, along with my own effort, just like the assisted pull-up machine. I LOVE THIS GYM!! And.... THIS GYM LOVES ME RIGHT BACK!! Here we are, all together, tryna get by, and move on up, physically, mentally, spiritually... Here we can choose to make these moves together, or even alone, with what is provided by being a member. As my own life has been derailed a bit, I joined this Planet Fitness on Saturday morning. It's now Monday Afternoon, and it has become central to every aspect of my life. One of the best decisions I ever made was to become a member.

Just a note Eric is no longer the owner of this entity. Austin buc owns this and is an excellent…read moreowner and coach. Over a year and a half. The location in Broadview heights is an ideal location and his trainers coach and work with individual needs. Do not follow any reviews under former owner Eric....this new owner is caring and concerned with each client.

Great place to get in shape they have great staff at my Personal Trainer try them out if you can:)read more