I can not say enough about, not just this store, but the entire experience. Not only is there…read morebeautiful jewelry you can walk in and buy, but they custom design and make your dreams come true. They custom designed my engagement and wedding rings. Starting with pictures of things I like, making 3D mock up for me to try on, and then bringing in diamonds to try in that model. They stand by their work and every time I go in they take my jewelry from me and clean it. This is also a family owned small business from right here in Houston. I have got to know the family pretty well and they are invested in customer happiness. This is the best not place I will ever buy fine jewelry. Be

Marco made what should have been an enjoyable, exciting experience into one that was surprisingly…read morefrustrating. We made it clear from the start what we wanted (a simple gold ring with an olive green sapphire for her and a matching ring and inlaid stone for me) and our budget range. Marco consistently responded with the wrong material, suggestions outside our price range, or some other frustration. At the bottom is a link to our text history, first from my partner's number and then mine (the experience was making her stressed and she wanted me to take over). I've annotated it for easy consumption to show how we were constantly fighting an uphill battle trying to get him to listen to our needs/wants only to be ignored. We tried to remain pleasant and understanding throughout but it became harder and harder as it became obvious he wasn't interested in listening to us. So we decided to not pursue our rings with him further. We found it hard to trust something so special and important to someone who can't follow simple requirements. Or someone who kept giving us options outside of our price range, and who now wants us to trust their judgement and not give any further estimates (even if we brought in our own stones). Or someone who simply seemed disinterested in what we had to say. I confronted him with our texts, explained how we felt, and asked for at least a part of our $500 deposit back. He refused, and when I started to go over our texts to show why we felt justified in asking for our money back, he said the texts "make him look stupid". Well here are the texts for everyone to see his own words, you can make the call yourself. Other gems from our last meeting include him claiming his time is worth $450/hour (to explain keeping the whole deposit) and a "funny" anecdote where he initially estimated $2,500 to repair a ring and ended up charging $12,000 (to justify why he can't give estimates). I have our meeting recorded (single party consent state) if anyone is interested. As a small business owner myself, dealing with shifting and unknown requirements, I understand it's hard to give a price only for something unexpected to pop up, but what I don't understand is how you can treat a customer with such inattention and disregard and still feel justified in keeping any amount of money. I would be filled with shame if I treated a customer this way and then refused to empathize with their experience. Marco strikes me as someone who is excellent to work with if your visions and budget align, but he is disinterested in what you have to say or think if they don't and isn't capable of seeing things from any point of view but his own. Text messages: https://imgur.com/a/JYF3Fm5 Edit: per the owner's response, they tried working with us within our budget; given that the budget was clearly stated at $4k and the the suggested gems themselves were near or more than that, it's pretty obvious Marco either cannot read or was planning on doing the gold ring + labor for free.

Came in to replace the battery in one of my watches. Very…read morepolite service and pretty quick. I was only charged $15 which seems fair. They had a decent selection of watches, rings, designer purses and even artwork for sale.

I came to get my solder on my wedding band fixed. I didn't realize it was so weak so they repaired…read moreit but it snapped again. I called back and told them the repair wasn't sufficient and they did a great job reinforcing it. My ring looks great now! It looks even better than it did before. Thanks!

We started engagement ring shopping at the Galleria with all your typical jewelry stores and were…read morenot impressed with any of the choices. Our last stop was Tiffany, where the sales must've thought we're too poor to afford it (LOL we are :P) and gave us a tip: Dickinson by Design. I never thought I would be able to go the custom jewelry route because it sounds expensive, but honestly it was the fairest price for the quality. And it made the ring experience fun! Shopping for a diamond was really daunting and stressful because of all the different specs, so I really appreciated how the DBD team took that on and even educated us along the way. We gave them our budget for the diamond and they came back with 3 choices for us to review and choose from. I was able to try on all 3 diamonds before deciding. From there we discussed band designs which were then created into 3D molds before we settled on the final product. The craft of the DBD team really shined (pun intended) when I got the ring. They really helped the diamond present itself in the best way. Everyone always comments how sparkly my ring is and the sparkle has been the same since Day 1. Only wish they offered more payment options (like cashier's check or something) since right now the only option is to wire money. Will definitely use them again for other custom jewelry needs.

For our 10 year anniversary, my husband and I wanted to remake the ring I had when we first got…read moremarried. I had lost it a while back and wanted a replica of that ring, or at least something close. I got a consultation, gave our budget, they found the diamond, sapphires and ring within that budget! It was great. It came maybe $140 over for fees and appraisal. They only take wire or cashiers only, so please be mindful of that! One thing I learned from this experience is that if your jeweler does teach you about the basics of buying a diamond, then they're probably trying to take you on ride. I am definitely coming back here! What a great experience!

High quality work and amazing customer service. Jeff is the best. He caters to your needs and makes…read moresure that you are satisfied with the product that you are paying for. I will only go to Wolf Diamonds for my diamond needs from now on. Well worth the price.

My beautiful fiancée always dreamed of having a ring from Bryan and Wolf Diamonds. Bryan's dad was…read moreher neighbor growing up, and their families became close over the years. Bryan was incredibly helpful throughout the entire process--from start to finish. The ring we received is absolutely stunning; it makes Cartier look bad while still being affordable! Bryan has earned a lifelong customer. You won't be disappointed working with Wolf Diamonds!

If shopping small is important to you, then this is your new jeweler. I needed to have a sterling…read moresilver ring engraved. I gave them a call and they said they could do the work. The store is on the second floor of an office building. There are a couple of display cases with some wonderful pieces but this is the kind of place you go when you want something really special custom created just for you. It's clear they are passionate about their craft and are honored to be a part of our special celebrations. They worked within my tight deadline and even stayed late so I could pick it up after work. I'm so pleased with the engraving but even more excited about having someone in the neighborhood I can trust. I picked up one ring and dropped another off... my wedding ring to be resized. What a gift it will be to be able to wear it again. If you are looking for something special and prefer to work with someone who treats you like family, give them a call.

So the ring I brought turned out to be fake which isn't the issue at all. The problem is when the…read moreowner walked in he acted like I was an inconvenience immediately. He was rude and dismissive the whole time and on the phone and said " I walked in and saw this guy waiting for me and now have to look at this dumb ring I'll call you back later" and yes it turned out to be fake but he didn't need to act like an A Hole during that.

WOW! Ronnie sold my husband my ring 20 years ago and I just had him reset it for a more modern…read morelook. Excellent work, creative, listened to exactly what my vision was and delivered 1000%. Thanks Ronnie! You are the best!

I have worked with Hoffman Diamond Company for four (4) decades. I have referred over 15+ family…read moreand friends, who have referred Ronnie to their family and friends. I have definitely been the beneficiary of my relationship with this company. Buying jewelry can be expensive. Unlike an automobile, I am unable to go online and research the actual cost, along with the margin from the dealership. This is why having trust in confidence is so important with whom you choose when purchasing diamonds. And no one better than Hoffman Diamond Company. Ron has built this company on providing Exception service, selection, and quality, along with an excellent team to enhance the wonderful experience that each client receives. Along with a very long list of Ron's attributes, he is a person of great integrity. He executes what the client wants, and then exceeds expectations with the quality of the jewelry, along with the overall cost. It gives me great joy to acknowledge one of the very BEST in Hoffman Diamond Company. John B

Read the reviews and decided to take my watch in for sizing. I was welcomed in by JJ who took…read moreexcellent care of me and my watch. The store is very nice and all the jewelry is beautiful. I hope to be back when I have a little more cash in my pocket. There's a pretty rose gold ring calling my name! Thanks Haddad Jewelers!

I am so grateful to had found this jeweler. It is our 13th anniversary and I wanted to up grade my…read morehusband's wedding band with a diamond band. I wanted something special that would express how special and not look like I just shopped online. When I went in I was hopeful to find what I needed in my budget but just uncertain. WELL...Kathy was phenomenal. Showed me a great selection and even found a perfect match to my budget and the style I wanted. All of the pieces were beautiful but I saw one that expressed all I wanted to say without speaking. It was out of my budget but it was the one. Kathy gave me time to think, she offered a financing option that may help, and she was very patient with me. I chose the ring out of my budget because it was THE ring. When making such an important purchase I always want to take my time and make the best decision. And this jeweler was absolutely right and amazing. Kathy and her husband will definitely see us again and I will send every one I know looking for the perfect piece of jewelry their way. Thank you both sooooo much! He loved it.

I have bought 3 rings from DCI and each time has been a breeze. They are very knowledgeable about…read moreeverything and make the buying process stress free. I always feel welcomed every time I walk in. I usually deal with Dee. She is so sweet and caring.

I get so many compliments on my ring. The quality of the Diamond is amazing! It is so brilliant…read moreand clear. Fred is extremely helpful and provided a lot of guidance for my fiancé in picking out the perfect r ring!