This turned out to be a great experience. I wasn't sure what to expect. Not because I didn't have…read morefaith in the business given all the five star reviews, but I was nervous about my dog as a three month old puppy who's nipping and can be kind of a spaz. I left there feeling at ease that the employees would handle her just fine - that's the feeling that they gave me and when I walked in an hour and a half later, I found her cool as a cucumber sitting on the table, waiting to get her ears cleaned. They said she did really well. She's clean as can be, smells nice and completely exhausted. I call that a good visit! I will be back and tell my friends!

I have had groomers before this one and they just do it there way even when u express what u want…read more I liked that they did what I asked for and the whole experience was fantastic price and quality was excellent I highly recommend this place to everyone people were great If I could I would give them a ten stars

Mario does an amazing job. He truly cares about Peppa and always gives him the perfect haircut. I…read morehighly recommend Mario and the service at Novi Grooming.

Lola! First groom. Kaitlyn and owner Novi were awesome ! Highly recommend this businessread more

I LOVED BRINGING MY FUR BABIES HERE, I want to start of by saying David and his crew are really the…read morebest of the best, from the minute you walk through the door you and your fur babies are welcomed with so much kindness and you get reassurance that they will be treated well and get the best experience ever. They are very much detailed oriented and know absolutely what they are doing! I was impressed with the results and in awe with the cute bandana touch! And definitely very faired priced! Can't wait to bring Gigi and Roger back!

Fluffheads does an amazing job with our dog, an adult 60 pound Goldendoodle. Our dog can be a bit…read moreof a drama king, but they are patient with him and he always looks great. Highly recommend Fluffheads after using another groomer in Countryside for several years. She sold she business and the quality of care went down hill pretty fast.

Easy to schedule a mobile grooming session. They are timely in their response and the groomers are…read morealways friendly and helpful.

We just moved to the area a couple of months ago and had a terrible experience at a different…read moregroomer (my dog had cuts all over his body with bleeding quicks) with good ratings. So we were nervous to try yet another new place in the area. So glad we chose this place. The staff were friendly and had a lot of dogs coming in and out of the store when we checked my dog in for a haircut. He's a 9 lbs Havanese and we asked for a puppy cut. Everything was done in 2.5 hours and he came out looking adorable. We will most definitely be back!!

We bring our dog here for his grooming, they do a great job every time! Our dog is usually jittery…read moreif we trim his hair, but he's very calm with the staff. We also get his food & treats here too. There's sales & rewards programs to get percents off your total on store bought items.

I just learned that Katie the trainer has left Petsmart in Countryside. What a great loss!…read moreI have taken so many of her classes and she was wonderful at addressing all my pup's behavioral concerns. Also gone is Amber who was always helpful on the floor. My dog, Kevin adored her. Why did PerSmart let 2 wonderful employees leave? I used to travel further to go to this store. I will not be going there any more.

ABSOLUTELY HORRIBLE My dog has wobbler disease, and we asked…read morefor her to be in a less aggressive environment, and for someone to look up over her. I walk in to see another dog is attacking her and the guy in the area she was being attacked was looking at them and doing nothing about it. Please don't go here. MY DOG CAME OUT BLEEDING. HORRIBLE SERVICE.

Superb Dog DayCare and Over night stays. All the workers actually care and show their love for the…read moredogs, Had my 2 dogs there for 3 weeks daycare and overnight due to surgery. Called me and let me know how my dogs were eating and doing in general. You see the dogs interacting on their webcams. Highly recommended. I knew my dogs were in great care, so I could concentrate on my recovery. I love the place and so do my dogs. When I say we are going to daycare, my dogs just jump around and wag those tails. My dogs' review should speak for itself!

I brought in our large black lab for a full grooming. The staff was wonderful, our dog looked great…read moreand it was a reasonable price. It's also a local business here in Berwyn- which I prefer to support. I highly recommend them - they are fantastic!

Our dogs like going to the puppy shop, they come out clean, happy and relax. Flex appointments and…read morefriendly service keeps us coming back.!

Dr. Velkov was amazing. He responded immediately to my wife's email about our dog now needing 2…read moreTLPO surgeries for 2 torn ACL's. Rumor was doctors won't do both at one time. I guess he recognized the seriousness of the case, and offered to do it the next day on a Sunday before he left for vacation the next day. He clearly knew his business as he took one look at Etta the next morning 8am and knew what needed to be done. Nikola was very informative and he explained everything in detail. He also showed compassion and confidence with his care. Etta just today had her one moth x ray exams. Dr. Nick took time from his surgeries to visit with us and share the good news about her x rays, and her successful recovery. He's more aggressive, and he surprisingly says she can take stairs and begin doing normal activities. The visiting doctor Rampersad was more cautious about activity, so we will ease into it. She was very sweet and compassionate, and got down on her knees to administer a flu shoot, and check her vitals. She was also very pleased with Etta's recovery! The vet med student Jenna was amazing both times! She spent a lot of time with us, and answered a lot of questions. She's gonna be a great vet! All the staff was friendly and efficient, and patiently answered billing questions. The price, while 2 acl surgeries would break most banks, is better than most if not comparable. The price beats Medvet in Chicago any day! While we still like our vet in Chicago we've used for 28 years, but we would come back here for more serious matters in a heartbeat, even though it's a drive to the burbs. It's a large, busy clinic with up to 5 doctors any given day. The big lobby can get full and loud. But the receptionists effectively get people and their pets in and out. Dr. Nick is awesome, and highly recommended for orthopedic surgery!

I've brought my mastiff to this vet before and they were very gentle with him. Very kind staff…read more I also brought my German puppy Riley recently, as I was concerned for her health declining and they did as best as they could to help us. Unfortunately she didn't make it. I did get her paw prints & nose prints. They also sent a cute hand written letter directly to our home, we all thought it was sweet of them during our loss ‍

what a wonderful experience! Molly has never been softer and her coat never been silkier. At 100…read more#s i know she is a handful, but she had a great experience with you! Usually she is all stressed out after being groomed, but she was quite happy and relaxed! Thank you for making her look so beautiful and smell so great.

Great grooming salon in the neighborhood! I love this place! They take great care of my two…read moreYorkies. Otter is usually our go to, but everyone else is always amazing!