Thank you I love my car Very professional…read moreNo pressure at all Grate customer service I will be back

the car advertised did not pass the mechanics inspection. it would have cost thousands of dollars…read moreif I had purchased it

If you're looking for a dealership that actually delivers on both purchase and service, Porsche…read morePalm Springs sets the standard. From the start, the buying experience was smooth, professional, and exactly what you expect when you're dealing with a brand like Porsche. No games, no pressure, just straightforward communication and execution. What really stands out is that it doesn't stop after the purchase. Their service side is just as strong. Everything is organized, efficient, and handled with care. You can tell they know these cars and take pride in what they're doing. For me, it's simple. If I'm in Southern California, this is where I'm buying and servicing. If I'm up in Northern California, I go to Niello Porsche. That's the level this place is on. That consistency between sales and service is rare, and it's what keeps you coming back. Appreciate everything you guys did.

Absolutely the worst sales experience I've ever had, especially when spending more than $150,000 on…read morea new vehicle. I purchased a new 2026 Porsche from Flora Lopez, whose manager was Alex Reath. The vehicle was delivered to my home with an airbag warning light already illuminated. Flora told me not to worry and described it as a simple sensor issue. The dealership now insists that they disclosed the warning-light issue to me before delivery. What they leave out is that I was only told about it on the SAME DAY the vehicle was being delivered, when I was already committed to the transaction. I also have records of the communications describing it as a simple issue. Had I been told that my brand-new Porsche could potentially spend three weeks or more in a service center immediately after delivery, I certainly would have handled the situation differently. Instead of taking the vehicle back and correcting the problem themselves before completing delivery, I was left to arrange the repair through my local Porsche dealership. A replacement part had to be ordered from Germany. After waiting for the part, my local dealership determined that it did not fix the problem and that the issue was more significant than I had originally been told. What was presented as a simple sensor issue has now resulted in my brand-new Porsche being in the shop for more than four (4) weeks, with the final repair timeline still uncertain. During a phone conversation with Flora and her manager, I specifically questioned how a brand-new Porsche could require weeks of service immediately after delivery. Alex told me that this was "not uncommon." I actually asked him again to make sure I understood what he was saying: Is it really not uncommon for a brand-new Porsche to be delivered and then have to go into a service center for repairs? His answer was yes. That response was astonishing to me. Meanwhile, I'm making loan payments and paying insurance on a $150,000+ vehicle that I cannot drive, while the loaner provided to me is nowhere near comparable to the vehicle I purchased. The dealership initially offered me $1,000 for the inconvenience. On September 16, after learning from Porsche Downtown Los Angeles that the vehicle would require substantially more time to repair, I texted Flora and explained that I no longer believed $1,000 was reasonable compensation given the length of time I had been without my new vehicle. Her response was extremely cold, and she declined to discuss it further. Since then, I have texted again and called, but I have not received a return call. Unfortunately, this is consistent with my experience throughout this transaction. On multiple occasions I was told someone would call me back or check in with me, only for that call never to happen. Note, I never called them often. My experience with the financing process was equally concerning. Finance manager Adam Avalo added an additional $5,000 to the amount being financed without my authorization. When I questioned it, I was told the $5,000 would simply be returned to me separately. That would have left the additional $5,000 included in my loan, potentially resulting in my paying interest on money I never agreed to finance. I found this completely unacceptable. I have since shared what happened with people at other dealerships, and the reaction has consistently been surprise that this was my experience purchasing a new Porsche. That is particularly disappointing because I expected Porsche's reputation and brand to represent a much higher standard of professionalism, transparency, quality control, and customer care. This experience has felt nothing like the "white glove" treatment one would expect when purchasing a Porsche--particularly a vehicle costing more than $150,000. From delivering a new vehicle with an active airbag warning, to minimizing the problem, to the financing issue, to the lack of follow-up once the situation became more serious, virtually every stage of this transaction has been disappointing. There are many Porsche dealerships in Southern CA. Do not consider this. I have escalated the matter to Porsche and hope they will provide an appropriate resolution. I will update this review based on how the situation is ultimately handled.

I recently purchased a 2009 Chevrolet Corvette and had the pleasure of working with Jim Young…read morethroughout the process. I initially saw the listing over the weekend and followed up with him on Monday. Jim provided a thorough overview of the vehicle and answered all of my questions clearly and professionally. After taking a day to finalize everything on my end, I returned on Wednesday afternoon to complete the purchase. The entire process was smooth and efficient--I arrived around 3:30 PM and was able to finalize everything before closing. I truly appreciate Jim's professionalism and assistance. He made the experience straightforward and enjoyable, and I would highly recommend working with him

It was a pleasure working with Jim at One eleven vintage cars! He was straightforward with the…read morewhole process. Great communication and sent me everything I needed to see about the car prior to purchasing . Thank you and hope to continue to do business in the future.

This is such a fun place to shop for a car. Everytime i drive to Palm.Springs, i drive past this…read moreplace and i always see new inventory of interesting cars All older, more exotic cars than you see at other dealerships. Many one of a kind autos that you just cant find for sale anymore at dealerships. The sales crew here are very friendly and helpful. The really know their inventory and can help you to find just the right car for your needs. I really like shopping here for cars

As with any used car sales business, it's up to the buyer to do due diligence before making a…read morepurchase. What gets me about Exotic Motor Cars is that they don't even try to update their website with the cars they actually have in stock. They keep nice looking cars that have been sold long ago on their website to lure people into the showroom.... which I find is often the case with these types of businesses. They do have a good selection of classic and unusual cars in stock... just not the ones showing on their website.

just now New My first…read moretime using Exotic Car Service for a draining battery on my RR. Paid for service and new battery. Didn't fix the problem after paying for new battery, install and new switch, and I suppose Kevin checked afterwards. FYI, I have had my dash cam for years and it was never a problem (installed by professionals) I was instructed that after market equip is not recommended for RR (and I would agree except I've had it for 3 yrs with no problem). It was disconnected when I picked it up and I haven't reconnected it. I literally thought I did my research looking for a RR mechanic but now feel dumb. I approved the work within minutes of receiving estimate. Honestly I wouldn't return. I will take it to my norm mech and find out what is really draining my battery. So it turns out my $ did nothing, new battery that I didn't need, install, new sensors and my car still draining. Why wouldn't they ask or tell me they disconnected cam, I guess thinking that was the problem. If you're not forward with customers, it's a problem.

Routine Service for MINI Cooper…read more Summary: fast, competent; routine service. More expensive but worth it. Details: My wife's 2014 MINI was due for an oil change. I took it to a place where we've generally had good service, a local chain. Things seemed OK until the next morning when I saw the MINI was leaking oil. Took it back. They said they'd fixed it (we'd had this issue before with this place for this car). Before we left I told my wife to pull the MINI out of the spot where they'd had it parked. There was fresh oil on the pavement. They said something about a wrong gasket or maybe a damaged plug. When we picked it up there was no similar oil spot. We drove it home where it sat in the driveway for two days and when my wife moved it, lo and behold, more oil in the driveway. So I looked for a place experienced with MINIs. I took it to Exotic Car Services. As I pulled up, I was pleased to see several MINIs parked on their property awaiting service. I explained to them what had happened and asked if they could provide any explanation for it I'd appreciate it. You can see what they found in the attached photo. The chain-service store was using the wrong size gasket. The "waiting room," such as it is, isn't much. However, they do have free WiFi for customers and there's a small table for a laptop. And, they did offer to drive me to a nearby Starbucks (or whatever) to wait for the service to be completed. I was able to get some work done while I waited. (I was actually grateful there was no TV blaring.) They took the car into the service bay promptly at 8:30 (the time of the appointment). I wish I could tell you how long it took, but I didn't keep track. I can say that it "felt" much faster than I'd been expecting. I don't think I was there for more than 90 minutes.We had the car serviced six days ago and so far no more evidence of leaking oil. The cost of at the chain shop that it did it wrong was significantly less. About $80 at the chain store (that included a tire rotation) and about $135 at Exotic Car Services. As near as I can tell the big difference was the cost of synthetic oil and the filter: $70 and $24 at Exotic Car and $10 and $10 at the chain store. Labor at the chain store was about two-thirds as much. Still: I give 4 stars and recommend it. I'll be taking the MINI back to this place the next time it needs service.

Steve, the owner will never be accused of being Mr. Personality. But I don't care. He knows Porsche…read moreand he is honest and gives you his best price. My install if a fabspeed xpipe and larger plenum and throttle body was not without unexpected gcomplications. But Steve made it right and I could not be happier with the result. Its great to know I have a place to take my Porsche and be treated fairly and competently.

1st visit: Picked up the phone and called, and got an appointment right away for my 964, recharged…read moremy ac, and checked for leaks, and I got a shop tour. Lots of cool Porsches in the shop. Great service and owner has a ton of p-car knowledge.

If you own an older model European sports car, this little garage is a super option. We have a…read more2002 Z4 BMW that was making a clicking noise. Joe said to bring it in and he'd take a look. It ended up primarily being an oil issue (make that "lack" of oil issue) ... but he took the time out of his work to diagnose the issue and give us his honest opinion. He also topped the oil off and changed us $20. Honest, quiet, patient and kind.

Nagging P0455 code in this 98 Boxster, since July 2023 nagging me until my hand was forced: find a…read moremechanic. A Porsche mechanic. Went for a first visit to vet the place... walked right by it, and literally right under my nose. After finding it, aside from a bunch of parts laying around... engines here and there... and old MG under cover... and a guy working on the underside of a Ferrari. OK. I'm in. Made the appointment for 2 weeks ago today. Picked it up end of day... replacement part and small repair effected... price point met with my satisfaction. The repair part was something that my eye missed (for preemptively I had removed the wheelwell shround and visually inspected certain of the evap equipment finding nothing). Jason did. A part and some American ingenuity and he had the repair sealed up. Took car in this morning for the smog test. Passed. Visited the 3rd party CA DMV agent... tags through 27 affixed. I've confidence to return to Sports Car Garage my next Porsche anomaly. Thank you, Jason.

Wonderful sales and service professionals here. It was a pleasure doing business even though it has…read morebeen a few years. More family than friends here.

To all who are considering doing business with Ferrari of Rancho Mirage a LAPIS Dealership…read more Here is my experience...and it's not a good one. I had sought out a particular Ferrari and finally found one of interest; the problem was, it was over 500 miles away in Southern California (I live in Northern California). However, even if the vehicle was in the area, I would still need to perform some type of due diligence in order to assure I was purchasing a sound/functional vehicle. That said, I found Ferrari of Rancho Mirage only 20 minutes away from where the vehicle resided and made an appointment for a Pre-Purchase Inspection (cost $740). Days later, I was contacted by the Service Manager/Jenna Cascio and told the vehicle was in good condition, although it still needed some suspension work and to replace a few leaking seals. With this endorsement in hand, I purchased the Ferrari and had it shipped to Northern California. Upon arrival, I immediately noticed the following: * No AC * No headlights * Windshield wipers inoperable * Antenna won't retract * Parking brake won't hold * Tachometer won't go above 2,000 * Windows require manual intervention to operate * Each door lock is keyed differently and neither works with the keys * Erratic Idle/RPM * Rear shocks leaking * Fuel leaks * Oil leaking from bell housing/main seal For those of you not familiar with cars, most of these items (some safety-related) would have been easy to identify by either pushing some buttons in the driver's compartment or readily visible with the vehicle up on a car lift). THE TOTAL COST OF RECTIFYING THESE ISSUES HAS RESULTED IN A REPAIR BILL EXCEEDING $30,000! Of course, I was less than pleased and contacted the Ferrari of Rancho Mirage. While they were willing to refund my $740, they were totally unwilling to accept any responsibility for their obvious mechanical oversights...essentially just patting me on the head and hoping I would just go away! Well, $30,000 is a huge chunk of change and I wasn't willing to go away quietly. I contacted the Customer Care Manager and Customer Service Department for Ferrari and both told me the COO of Ferrari of Rancho Mirage/LAPIS - Mark Venti would be my main contact for resolving this issue. However, after numerous attempts to contact Mr Venti to resolve this issue, my communiques (email, as well as certified mail) has fallen on deaf ears - NO RESPONSE WHATSOEVER. While it took every fiber of my being while writing this, I have refrained from utilizing 4-letter expletives to portray my displeasure, although a $30,000+ bill to cover their mistakes is pretty close to a living hell. In short, BEWARE of Ferrari of Rancho Mirage and the LAPIS Dealership Group, as they do not have your back! I would highly recommend you seek out alternatives to a LAPIS Dealership including Ferrari of Rancho Mirage!