Withholding medical history! I am saddened to say that I have had a bad experience as well. I have been in contact with Desert Paws for a few weeks and was shown a year old male cat who is very sweet. When I got to Petsmart to see him, I had an odd feeling because Kelly showed him to me and basically stopped saying anything about him. They had to move him into another cage because he had diarrhea so bad and they told me he needed a box. I was curious why they wouldn't have one in each cage anyway. But that's not the worst part. I asked after all was paid and signed, what they had been feeding him. She started talking again, I mean to say, it was like she didn't want to say much until I signed and paid. But she told me she had been giving him GI meds for his stomach but also told me she thought it was stress. A few minutes later she told me it was probably because of the changing food, that they fed cats whatever was donated. And then in a text later said that she only gives GI meds to cats because of the stress they go through. So, no straight answer.
When I got him home, the first thing he did was pee on my spare bed. A lot. He had been holding it. I texted Kelly to find out about medical history documentation. She told me she'd send what they had. And never did. Also she said that since he had been neutered, they didn't have any reason to take him to a vet. She doesn't know that I reached out to the vet that he was with before he was surrendered. All over the notes, were comments and concerns from previous owner about how he pees on everything. The vet said something about crystals in the urine multiple times. But didn't seem to offer any special diet or meds.
I took him to my vet today. They did a fecal test and I'm waiting. He had previous parasites, and I don't know if it was followed up on after treatment. We also discussed the crystals.
Today, he has not peed yet. I took all soft materials except the bed which now has a water proof cover on it out of the spare room. He'll have to be in there until we can get him well. I'm beyond upset that Desert Paws withheld his medical past with me AND didn't do anything about it. He's obviously uncomfortable. I also am upset that when I was at Petsmart, the way that she basically just waited for me to say he's cute and I'd like to have him, whisked me off. Her people had me signing papers within 10 minutes.
I get that they are a volunteer organization. And I get that they have limited finances. But if they truly cared about the animals, they'd have them vetted. They'd make sure that the person taking them can handle any medical issues. Reducing additional surrendering. Some people just don't make sense. I would make sure if I were going to go through them again, that I got ALL information ahead of time. Unfortunately, most people don't go through this process more than once or twice in several years' time. It's hard to develop those lessons learned if you don't do it much. So, be aware! Have them tell you in writing everything you can. And ask for past vet phone numbers if nothing else. Don't be swayed by a cute face. Get your information and come back if you need to.
I'd also mention that I know they knew about this after talking with the vet. It is clear. read more