1. Desert Digital Imaging

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Gilbert, AZ

Desert Digital Imaging

5.0 (2 reviews)
Closed • 8:00 am - 4:00 pm

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Marcie J.

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Ez2prints - Our new Mesa location

Ez2prints

(14 reviews)

So easy , everyone is so friendly and definitely is beating everyone else in pricing!read more

I truly wanted to leave a positive review for this shop, but my experience has been extremely…read moredisappointing from beginning to end. I was originally told they would create a free sample shirt for me within two days. Instead, it took over a week. Even with the delay, the sample shirt turned out nice, so I decided to place a bulk order worth over $400. I was told I would receive my shirts within one to three business days, but I ended up waiting eighteen days while dealing with repeated mistakes and miscommunication. During this time, I made multiple trips to the store because the promised timeframe had already passed, and I assumed my order would be ready. Each time, it was not. After all the inconvenience, I expected some form of compensation, whether a refund, a discount, or at least acknowledgment of the delays and the unnecessary back and forth. Instead, I found myself having to repeatedly hound them just to get them to address the issues and attempt to make things right. One of my designs was printed on the wrong shirts, and instead of taking responsibility, they tried to place the blame on me even though my designs were clearly planned and communicated ahead of time. The kids shirt I ordered also had a logo that was not fully pressed, with the edges visibly lifting off the fabric. This entire process has been a headache. If you want your shirts done correctly and within the timeframe you are promised, I strongly recommend going somewhere else.

Staples

Staples

(51 reviews)

Just dropping in to review their return system, Super easy!…read moreThey make it so easy, walk in stop at the front and can er desk drop off your item and that is it!!! Were you expecting more?! Because legit it is that easy.. I mean back in my day literally I never mailed anything ha idk if it was just me but the lack of experience or the want to travel the extra and do the extra or pay the extra is meh on my list.. I ordered the wrong size off Amazon, selected drop of because the whole package and stamp myself thing just wasn't happening plus.. no printer.. sooo‍. I selected drop of at staples, and they print pack and all that for you, didn't owe a dime no hassle nothing, which I so appreciate, I have enough be to worry about. Thanks for making it a breeze!!!

Frustrating experience with a complete failure to communicate or deliver on time…read more I placed a pre-paid order (Order: 6953830982) after hours on June 11, 2026, for same-day pickup of a laminated poster and brochures the next day. On June 12, 2026 they called while I was in a client meeting and left a voice mail saying they couldn't laminate the poster. I returned their call at 5:33 PM that same day. When I arrived at 7:30pm the store to at least pick up the brochures, I discovered they hadn't even been printed. Unbelievably, the employee at the counter claimed they held up the entire order because they were waiting for the return call I had already made. They told me to call the next day because they might be done. They weren't. On Saturday, after the actual event I needed the laminated poster for had already passed, I went back to the store. The employee admitted the brochures still weren't printed but promised to run them immediately if I waited 20 minutes. I waited in the store for over 20 minutes, only to be approached by a manager named Carlos with a completely different story: they actually had the laminate all along, but someone had broken the machine. I left the store empty-handed yet again...no brochures, which I can still use and no poster (which is now useless to me as the event is over). To top it off, Carlos then asked me to drive back a third time at noon on Sunday just to see if they could get it resolved. This location dragged me along with conflicting stories, empty promises, and endless wasted time. Because of their severe lack of organization and communication, I missed my deadline entirely. Avoid their print services if you have a schedule to keep.

FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(24 reviews)

Interesting to read the comments and I get a lot of what was written. First off I'm going to say I…read moredon't like UPS so Fedex gets all my business. The wait time is reasonable at this location. It's the only location I go to because it's so close. I've gotten passport photos here. I've done print jobs here. I have online shopping sites that offer Fedex to send my large packages here so I don't have to worry they're sitting on my porch all day. They usually send me a text message to say when the package is ready to pick up which is a nice touch. Although lately they haven't been doing this. These locations all have lots of turnover in staff so when reviewers mention names it can be meaningless. I have run into employees who are very short with you and shouldn't be because they're in customer service and without us, and our money they wouldn't have jobs. I've had employees nitpick that the duct tape I used on a box (that's not theirs) wasn't preferred by them. I've had employees demand to know what was in the box with the added comment of I'll open it if I have to, to look inside. I wish they would always have a minimum of two employees there. People who bring in print orders and need help using a copy machine (who doesn't own a computer and a printer these days???) can be a real drag when it comes to needing employee assistance. I do wish their delivery drivers had a consistent time when they get there to drop off packages. I've seen them as early as 10 a.m. and as late as 5 p.m. Overall a good experience.

I came in 2/27/25 to print a couple of resumes. I occasionally can be a little indecisive but Ian…read morewas very patient and helpful! The resumes came out nice and sturdy and looked professional. I believe for what I paid, it was a great deal! Thank you!

FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(38 reviews)

Fantastic Service!…read more This is the third time I've used the services provided at this FedEx business located at 1425 S. Alma School Road in Mesa AZ. I would like to thank the staff for the outstanding customer service they have provided me each time I've visited. Their quick resolution and attention in regards to my questions were remarkable and greatly helpful. Their dedication to customer satisfaction is evident and I am incredibly impressed by their professionalism. I look forward to continuing business using this location , thanks to the exceptional support. Please note: Like everything in life your views may vary like your experience.

Updated review: I was in a pinch and needed to get some fliers done so I stopped in. I was told to…read moreuse the computer to make my flyer which was 45 cents a minute. It made me use canva which then would not let me save and print. It only allowed me to make an order which I could print later and not save. After wasting 40 mins with the manager saying sorry he doesn't know what to do, the other employee said she could log me out so I could stop paying and she could charge me an extra $17 to make me a proof so I could print. She finally agreed to print mine for me. Once again an even more horrible experience then before. Thanks to her I got what I needed after an hour and double the price. The employees are nice but have no access to the systems to help. This IS NOT A PRINT SHOP. Lowered to 1 star review. Previous review 2024: I've been a patron of this location since it was kinkos. Today will be my last time as a patron of fedex. Over the years, the ease of use and convenience has disappeared and the cost of simple prints has skyrocketed. The staff had always been helpful and wonderful within the constraints they are given. 2 star review

Desert Digital Imaging - copyshops - Updated November 2026

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