This business appears to be closed now. Perhaps they've just moved and not left a forwarding…read moremessage on their door or website. (I'm trying to be reasonable.) Our organization ordered 26 shirts from them last summer. As long as we were getting ready to order, my phone calls were returned quickly. After the order was placed, it took more than a month to get the order - not bad but not stellar. The quality of the work was excellent, but one of my shirts had a spot on it. When I called to tell them about it, their return calls were considerably slower in coming. Since they are located close to where I live, I drove there and took the shirt with me. The owner, Steve, was very nice and said he would take care of getting me a replacement shirt. That was back in September. I've been calling and leaving messages but NONE of my calls have been returned. I just drove to their shop again, and sure enough - that suite is EMPTY. So now I'm out the almost $30 for my shirt (what would have been my favorite) and I have to shop around again for another business to take care of our next order. It's terribly disappointing to work with someone that comes across as being so nice to find out they can pull something like this. If there's a good reason for what's happened, I can be very understanding. BUT AT LEAST RETURN MY CALLS and let me know what's happening! What a let down!

Cheap prices and SUPER fast turn around - I got my embroidered scrubs back in a day!!read more

Friendly and reasonably priced. They offer a lot of different services including custom t shirt…read moreprinting and stitching.

I worked with Alex to create embroidered hats and polo shirts for Father's Day. He managed…read moreexpectations well by communicating throughout the process. I will use them again for our future needs.

I was shopping around for business card quotes for my company. I stumbled upon Pinnacle doing a…read moregoogle search and I'm so thankful that I did. Not only have I used them for our business cards but now also for all of our corporate brochures They are very affordable, beyond helpful and are everything that you would be searching for in a vendor. Plus they are a locally owned business and not a chain which I like even more. They really care about your company and creating a product you would be proud to use in the field. I can't rate them high enough. It's evident customer service is part of their company ethos and not just a fancy buzzword to try and draw customers. If you are looking for high quality affordable printing in the Phoenix area I wouldn't look any further. And Rebekah and Frank are the best!

I called Pinnacle Printing in a pinch, with some very urgent printing needs for a conference the…read morenext week. Rebekah was fantastic and really made this happen for us, and super professional and accommodating with a client that was endlessly missing their deadlines! Our posters arrived on time at the event resort and looked beautiful, and I received updates from Rebekah at each step of the process. I would eagerly recommend Pinnacle to anyone. Thank you again!

We've worked with a lot of apparel companies over the years for our gym, and none of them have come…read moreclose to the quality of service we've gotten here. Tommy specifically has been a major help and a big part of why we keep coming back. If you're looking for a printer who actually stands behind their work, this is the spot.

I am BEGGING small business owners DO NOT use this company. THINK HARD before. Omg. Chace is by far…read moreso unprofessional and lacks communication. He is the worst I have dealt with in my start up. He will not make you feel comfortable or safe. 8/20 I reached out. Was told I'd have my order within a week or two. Common sense by allotting time for design. Chace tried to take it upon himself and design my business card and made me think it was a designer. Chace has delayed the launch of MY BUSINESS by 5 weeks now. I have missed 3 events because I don't have business cards for networking and marketing. Now the owner is giving me the run around the last 2 weeks. Pulling those fake empathic texts while still delaying. The owner acknowledged my concern and did nothing about it. I expressed how upset I have been and the massive delay to my business he didn't even offer me an expedited time frame. I now have to spend another two weeks with a new company. I firmly believe he was going to STEAL my 341$ and not complete my order. This owner is a narcissistic man. Sure many good reviews but I am an HONEST one. I would never make this review if it was a lie. I am reporting this business to BBB and I have reported chance to AZ department of Human Resources. I am filed with an attorney to seek damages. UPDATE: narcissism is loud. He now claims I am harassing him because I hired his company to do work for me and since he cannot hit deadlines he is taking it personal. It's not harassment asking for the work you paid for. This man is scary.

I couldn't be happier with my experience at Logo Express! Robin and Eddie were professional,…read moreknowledgeable, and wonderful to work with. I knew how I wanted my merchandise to look, but I needed guidance. Robin recommended digitizing my logo for embroidery to achieve the best result. Even though it required extra work on her end, she wanted to make sure I was completely happy. That's what excellent customer service looks like. I'm thrilled with the final product and highly recommend Logo Express!

The sales representative was very difficult throughout the entire experience. From the beginning…read moreshe was not helpful in suggesting or guidance. Not available for speaking directly to only through emails. Never returned a phone call. Refused to text or call. Never checked if we were satisfied. Very short and rude. The company is probably ok but I would never suggest working with Michelle Priorello.

Amazing service and product - from beginning to end. I worked with Carolina on a rush t-shirt…read moreprinting for a friend's birthday. She was so helpful walking me through the process and communicating all along the way. 6 stars on a five star scale!!

These folks know customer service. Thank you so much for always being so kind and…read morehelpful!!!!!!!!!!!!

If I could give a negative star review, I would! My husband and I are a small business that…read moresupplied ink and service to Ben Franklin Press in April of 2024. We have yet to be paid the $3653.08 we are owed! I have sent the invoices to them FOUR times and even spoke to Kenny Clark, who asked that I resend the invoices for payment. I did and still have not received a response or payment. Their website boasts "Good Honest Printing Since 1956". I wholeheartedly do not agree with that statement! I tried to email them via their website again to try and get this resolved but received an error message stating "this page could not be found...the page you are looking for is not available." I would most definitely not recommend using this company.

Great people to work with. They really do work miracles!!! Excellent communication and customer…read moresatisfaction at its best.

I've been using short run printing for the last 5 years. We do a quarterly magazine just for our…read morereal estate clients and it's always a hit! The prints always come out so professional, the pricing is great and the team at short run printing are communicative and fast and they have never missed a deadline for us. We live on the island of Oahu so I'm so impressed with how efficient they get the magazines to us. I'll definitely be a life long customer of theirs

Excellent quality and service. Very fast turnaround and the staff is very professional. Highly…read morerecommended!