Could easily reach 5 star rating if they were more responsive. It is a small family run business…read morebut it does take a few tries and sometimes days got them to return calls. Although, you cannot beat the price. $3k less than the other 2 installers we had bid the pro

I would not recommend American Fence to anyone. They had terrible communication and told us we were…read moregoing to have the fence attached with screws then used nails. We got quotes for a 5ft cedar fence with inch gaps from 4 fence places, and asked all of them if they used metal posts and screwed boards on, so we'd get a great fence that lasts. Jim said they did (or we would have skipped him) and had a lower price than the other fence places that used metal posts and screws. We put down a deposit and don't hear anything for 2 months. Texts and emails took up to a week to get responses through the process. Then Jim showed up out of the blue to ask if they could start building tomorrow (we were waiting on a survey report, so no) So he said he'd come back next week. Next week, got a text at 7:20am that they'd be there in 10 minutes (luckily I woke up early that day!) The crew was great though, and finished the fence in 2 days, however used nails because they claimed screws would take too long and cost too much. I went out and added 2 screws per board in a couple hours for about $50. While doing this, I found about 10 boards that were missing at least one nail. I also found a large number of boards with nails that were overdriven, some driven straight through the board and not attaching them at all. One board had both bottom nails overdriven, so our dog could have pushed his way out. My dad (carpenter for 30 years) said it was pretty shoddy work and agreed with adding screws to actually secure it. I took down their sign on the fence so anyone has to ask me who did it and I can warn them. Overall, find somewhere else. Neighbors have said it looks really nice (and it does!) but I've warned them all to avoid American. Even if you have to pay a bit more, get a fence that will actually last from someone else.

Dang! Cedar is expensive stuff. I have to say the quality of the materials purchased from S&I is…read moregreat and much better than what you'll find at a local big box store. Yard staff was knowledgeable and most helpful.

After the recent (three weeks ago) tornado storm damage I have been waiting on Struck & Irwin to…read morecome out & give us an estimate to replace our fence. Today, their rep finally showed up, was here for about one minute, came to the door & told my wife they won't touch our fence because it was originally installed by another fence company, Qual Line Fencing. When she said we've just had another company here the day before & they had no problem preparing an estimate for us & our ins company. His response? "To each their own", gave a little laugh, & left!!! I went out to catch him as he was leaving & asked him what was going on. He said, " That's Qual Lines fence you have to call them"! What?! Does that mean Ford can't sell me a new vehicle because I have a Chevy? That's ridiculous!

I felt the estimate i got for my very small project was way over priced. They also don't give…read moreveterans discount. That was disappointing Maybe they work out for someone but not us.

We have 3 large dogs and the 6 foot high chain link is very nice. They were running a few weeks…read morebehind schedule, but they did get the job done and the quality was worth the short wait.

We had 5 companies bid on our backyard privacy fence. Leading edge came in with the best questions,…read morethe best insights, the best attitude, and a totally reasonable price. They just finished yesterday and my family is loving our new backyard look and privacy. One example of thier excellence: after day 1 of the install I noticed one cedar plank that was probably the bottom of the pallet, a little marked up had been installed in a particularly viewable area. I went outside early on day 2 to mention it and it was already replaced. Pretty awesome.

The overall experience was excellent. From the moment they came for the initial consultation, from…read morethe follow up service that was needed when I changed my mind about the fence requirements and they had to re-do the quote, to when they handled all the paperwork seamlessly that Veridian Homes requires, they were always pleasant and responsive. The timelines they gave for all aspects of the fence materials, construction, and follow up service were accurate and met. I was very happy with the appearance of the fence afterwards. It was beautiful. I did not shop other competitors for pricing, but I believe for the quality of the job and materials and the labor involved it seem to be a more than reasonable price. Update in 2022: There was a strong wind that blew furniture off of my neighbor's patio and also separated part of a panel of my fence. I had requested that some adjustments be made and they answered my call and said they would be out within a week! 7 years after the initial installation!! They could not be a better company to do business with, both during and after the sale.

my gate doesn't open correctly and I've called 15 times no one will return my call. the gate is not…read morelevel it's ver poor service

They took my money for a deposit and kept telling me when they would come but didn't show up or…read morecontact me to reschedule. They don't reply to emails or answer their phone. I have been given false hope several times and they are ignoring my request for a refund. Appalling. This business doesn't care about their customers at all. They literally stole my money and i will be taking them to court if they don't respond.

The results were not as I expected but that was half on me and they discounted my bill…read moreappropriately. I would not use them again but I feel like they took care of my concerns. It was a very sloppy job. I found paint on literally dozens of spots they dripped or rolled over things. They also failed to cover some horizontal surfaces, resulting in roller spray on them. The good: They came out quickly when I set up a pricing appointment. They got the quote to me right away and were good to work with through changes to the large-ish job (a dozen rooms / spaces.) They worked extremely quickly. The entire home had brand new carpeting and they got no paint on that. When I reviewed the project after painting and told them I was unhappy with certain aspects they came immediately the next morning to attempt to address it. The bad: They did no surface prep; other painters I've used have and I had assumed all professionals do it, but have since learned that's not the case. Google "how to paint" and the first two steps are to clean the walls and repair small imperfections: spackle / sand / etc. Lesson learned: I should have asked about this important step. The finished walls are not as even and uniform as I've seen from other painters. I found paint in SO very many places after they finished: on every kitchen appliance and power outlet, on towel bars, trim, shelves, mirrors, sinks, and ceilings. I believe they added water to stretch the paint at the end of the job rather than purchase more. They also left runny blobs in several places and a big mess on the kitchen floor from the gunk behind the fridge and range (and they no doubt tracked much of this gunk around my new carpeting.) I hired someone to clean some of the mistakes and I'll either need to do some spackling and touch-up or leave things looking less perfect. But I feel like the discount they gave me afterward made up for it. This would have been a 2-star review if they stuck with their price.

Fence needed repair in Beloit at one of our rentals which a car ran through. They were prompt in…read moregiving me a quote which was competitive, and they did a great job on new fence installation. I would definitely recommend them for your fencing needs.

My dad referred us to Simmons. We loved working with Dennis!! They were always responsive and…read moreclear about timing, price and expectations. The crew was timely and the fence is installed beautifully. We Highly Recommend Simmons!!