Dr. McDonough is an excellent and adept doctor, particularly having been "seen" by another…read moredermatologist, for decades in PR, I finally have a skilled dermatologist, who gave me, and also my husband, the most through examination of my skin, ever. As an aging "Ginger,"once a devout teenaged "sun worshipper," I so value, and require this type of qualified and quality care. A gifted clinician who treats as a authentic practitioner of the health of skin, Dr.McDonough is not a "degreed" cosmetician who offers esthetics; i.e., injectables and such. McDonough is strictly a medical doctor, and provides guidance and genuine wellbeing of our skin, its varied concerns and conditions. Thank goodness Lakewood has this awesome, accomplished provider!

Terrible front office staff. Go to a Dr and an office that actually cares about you and treats you…read morelike a person not an insurance card.

Reception area which is the first impression of a business was unclean. It was not littered but it…read moreneeds a deep cleaning. Doctor was very knowledgeable and pleasant. I scheduled a followup appointment but I canceled because cleanliness is important to me, especially in a doctor's office.

I started going to Epiphany Dermatology in DeSoto, TX in September 2025 for acne treatment, and in…read morethe beginning, my experience was positive. The staff seemed organized, and both the doctors and nurses were professional and kind. Unfortunately, that has completely changed. Recently, I had a very upsetting experience involving miscommunication and unprofessional behavior from the office. In January, I had an appointment to restart my Accutane treatment after rescheduling a previous visit. I was told I would receive my prescription at my next appointment. At my February appointment, the nurse clearly instructed me to pick up my medication at Walgreens. However, when I went to the pharmacy later that day, I was told that no prescription had been sent in. The following day, my mother contacted the office and spent a long time trying to get clarification, only to be told I needed to complete iPledge requirements -- which I had already done. When I personally called the office afterward, I was told that I did not need any medication until my next appointment the following month. Confused but trusting their guidance, I followed what I was told and went an entire month without treatment. At my next appointment on March 25th, I explained the situation. Instead of receiving help or clarification, Mr. Johnson Mwangi entered the room and began raising his voice at me over what he claimed was my mistake. He insisted I had been told to use a different pharmacy, which was never communicated to me, and blamed me for "wasting time." I tried to explain what I had been told by the staff, but he continued speaking over me in a confrontational tone. The interaction became so uncomfortable that I was brought to tears. I am a 17-year-old patient, and being spoken to this way by a medical professional--especially over what appears to be internal miscommunication--is completely unacceptable. This experience was disappointing and unprofessional. Patients should not be blamed or spoken down to for errors that originate within the office. I hope this location improves its communication and treats future patients with more respect.Especially their younger patients.

Dr Williams has treated my family for a few years now. He has been very helpful on getting our…read moreconcerns taken care of. His entire staff has always been professional and friendly. He has been great. I definitely recommend going to him.

I've been dealing with problematic skin off and on for years and when my mom told me about Dr…read more Williams, I made a long overdue appointment and I'm glad I did. Dr. Williams was friendly, professional and knowledgeable. He addressed my questions, prescribed me some things for a new skin routine and sent me on my way in under an hour. I've been using the things he's prescribed me for some time and I've seen a noticeable improvement in the health and overall look of my skin so I'm extremely pleased. The office is clean and the staff has been friendly in my interactions with them. I would absolutely recommend Dr. Williams to anyone wanting to address their skin care needs.

It was easy to get an appointment. The staff was great and showed an interest in my issue and…read moreprescribed me the medication I needed. I enjoyed working with the medical assistant and PA!

Dr. Greer has been our family dermatologist for many years. We have followed her now to her very…read moreown office located very conveniently on Carroll off of 114 in Southlake. Her brand new office is bright and light and filled with lovely associates who have also followed her over the years. Dr. Greer will take her time with you and cares about each patient. We can't recommend he enough.

I had a terrible experience with Mimi. I'm glad she doesn't treat every patient the way treated me…read more I work in a hospital setting and have seen maby providers talk to patients for the past 15 years... even those with sub-par bedside manner are leaps and bounds better than her. She was dismissive, ridiculed me, made disgusted faces towards me, gladly took my payment and still hasn't called in my prescriptions. I will never return. The people who say she is professional and helpful must have gotten the Dr. Jekyll's to the Mr. Hyde that showed up to my appointment. If you need a provider who can help you through the process of identifying potential problems, treat you with empathy, I'd suggest going somewhere else.

I have been going to Mimi for years and she is helping to make the years go backwards. She is fast…read moreand professional, yet she is also caring and interested in you as a person. I feel safe with her medically but when she is doing cosmetic dermatology, she also has an artist's eye that most medical staff do not have! Thank you Mimi!

First visit 1/13/17: appointment at 10:30 am signed in @ 10:30 Requested $60 copay @ 10:45 Waiting…read moreroom until 10:49. In the room waiting for Dr. Moore from 10:50 - 11:13. She came. She looked. She diagnosed. She recommended treatment. She is gone @ 11:16 am. Maybe she is that good (3 minutes) Nurse Practitioner scheduled follow up appointment about 2 weeks out. I'm out of room @11:19. Picking up ointment at front desk @ 11:20 $28 Cicalfate now out of the office @ 11:21. Downstairs pharmacy @ 11:22 - 11:26. Prescription filled Xolegel covered through insurance @ no charge. In my car @ 11:27... We shall see! Update 1/18/17: after 8 uses (Friday night Saturday morning/night Sunday morning/late afternoon Monday morning/night [noticed spreading that evening] Tuesday morning - over a five day period) of Cicalfate the condition worsened. Contacted the office about refund and got an unexpected response... If Dr. Moore recommended it you shouldn't have caused a reaction - but I did. Rescheduled appointment for tomorrow morning to examine the condition and then they will discuss further treatment and/or refund. Update 1/19/17: appointment @ 8 am in signed in @ 7:50 in the back room @ 8 am Dr. Moore in @ 8:06 - 8:13... She indicated more steps to treat condition. There will not be a copay today since I was just in... The reaction to the Cicalfate could be to the higher level of inflammation. So, now she prescribed Elidel that should knock out the inflammation and then the Cicalfate should bring back the color. Moved original appointment from January 25 to January 30 to see if it corrects the reaction/condition. Informed to call back just as I did if it causes a reaction. Out of the office @8:16 in pharmacy @8:20 - 8:31 am for Elidel for $25. Alright...!

i got my mole removed like a month ago i think?¿ i dunno, sometime in october 2020. idk why there's…read moreso many bad reviews, the procedure and wait time in the lobby wasn't bad at all. I waited only like 2min and then got called to the back to get my mole removed. First, they cleaned the area, numbed me (it was tolerable, the needles just felt like little pinches) & then they cut the mole out n stitched me up :)) My skin is healing up really nice. However, i accidentally hit the scar really hard and it bruised up again, but iced it and put cicalfate (skin repair cream) on it every night and it's fine again lol that was my fault oopsies i'm clumsy. But yea, i'm happy with the results, they did accept my insurance, but we still had to pay, but i didn't mind bc i wanted my mole gone lol.

I am deeply concerned and dissatisfied with the treatment my 6-year-old daughter received from this…read moredermatologist. She was prescribed Fluorouracil 5% cream for her buttocks, a medication typically used to treat pre-cancerous skin lesions and skin cancer in adults. This medication caused severe burning and irritation to her delicate skin on her buttocks-- something that should have been entirely predictable given her age and the potency of this drug. I cannot understand how a medication intended for serious adult skin conditions was given to a child without clearer warning or proper alternatives being considered. It was incredibly distressing to see my child in pain and not even been able to sit because her bottom was completely raw from something that should have been avoidable with more responsible and informed care. As a parent, I expected much more caution and professionalism. I would strongly advise other parents to NOT TAKE THERE CHILD HERE! Even her new pediatrician could not understand why a strong medication was given to a young g child!

I went to Dr Grice for a well skin check and he didn't ask me to remove my shirt. How do you check…read morefor skin cancer thru clothing?

everyone is friendly. Dr Serralta is the best. My dermatologist I had been with for years could not…read moregive me an appointment when my face was in pain. 3 months was the first available. I was in disbelief, my daughter goes to dr Serralta so I called. NEW PATIENT - 8:25 appt THE NEXT MORNING. She's caring and takes time with you, I really can't say enough about her.

Very excellent health care. Dr. Serralta and her staff are extremely courteous and knowledgeable…read more Dr. Serralta takes time with her patients and treats them with respect and dignity. Highly recommend her and her staff.

Dr Berlin and staff took great care of me. they are very personable and don't make you feel like…read morethey are in a rush.

From the staff to Dr Berlin, they give great customer service. They're all very pleasant and…read morehelpful. He is very knowledgeable and explains everything to you in detail which I love. He puts my mind at ease. I highly recommend this place.