The care I received was on point and the atmosphere was great, it was a short wait time the office…read morewas clean great doctor office experience top notch care just amazing quality and great staff.

This office had me waiting over an hour to be seen. When I questioned the lack of timeliness and…read moreadvised if this lack of respect for patients time is normal the staff appeared irritated at the question and so did the physician. Sadly they didn't seem to think that because I'm a patient I should have my time respected just as they want theirs to be. Needless to say...they sent a letter terminating care

I recently found out that my primary care doctor for the last 10 years plus, will no longer be…read morein-network with my insurance company. A person I met at Walgreens suggested I try Dr Brown. My first appt. was great. They were very thorough. My usual appt. with my former doctor lasted about 15 minutes total. This one was longer and included questions and concern for my overall well being and health. I am now retired and am focusing on my health. Medical assistant Nayshala was the first person I saw, then Physician assistant Debra Hunter was next. Both were fantastic. I felt I got a more personal attention experience. The ladies at the front desk were also very nice. I did have some apprehension about changing doctors, now I feel that I am in very good hands. Also instead of driving to Dallas, Dr Browns office is 1.7 miles away from my home. Great. Update-just had my first in-person appt during the COVID-19 era. The ladies at the front desk are still the best, friendly and professional, as are all the ladies in the back. I give special mention to the lady that draws blood, Mya (?). I was in once and started to chat with her about something. I looked down to see when she would start drawing the blood and she was pulling the needle out. The procedure was completed and I never felt a thing. She has always been "painless" for me. As a 70 year old senior, painless is very good.

The office contacted me for an appointment. Since Dr. Brown was now seeing patients in the office,…read moreI agreed. As the appointment was set for two weeks later, I requested mailed paperwork. It arrived the evening before the appointment. I was reminded by text 17 hours before the appointment that they required a 24-hour cancellation notice. I arrived with my TDL, insurance card, and vaccination card. I signed in and stood at the window, but was ignored, so I sat down. During the 15 minute wait, I watched the clerk and waited for some kind of acknowledgment, a greeting, a wave. Nothing happened. I got up and left. The odd thing was the clerk was not busy, but she also seemed to make a point of not seeing me and feigning paperwork. (I am an RN, so I do know actual busy). I did not know her, nor had I seen her before. I had heard wonderful things about Dr. Brown, but I will never know. Doctors don't realize how much business they lose because of the attitudes or their front-line staff. I have NEVER been to a medical office where the first thing they did was ignore you instead of collecting the insurance, ID, and other relevant papers. in fact, they usually give you new patient paperwork. I was a paying patient. I did not go looking for free medical care. I called back and talked to the clerk, who stated."Well, I was busy'. Too busy to greet a new patient?

I have been a patient of Dr Garcia for almost 20 years and will not go anywhere else, I even…read moremoved to Plano and would travel to his office. Now that I have moved back to Desoto I will continue to be a patient. Him and his staff is amazing, nice clean office and what I really love is the is never a long wait.

From the owner: Affordable Family Medicine for the Uninsured and Underinsured…read more Are you tired of the insurance companies interfering in your healthcare? Are you looking for a doctor who will treat you as a person and not as a Policy ID? With more than 30 years of experience, Dr. Garcia is a Board-Certified Family Medicine physician who will tend to your healthcare needs unencumbered by insurance preauthorizations and "cookbook medicine." Dr. Garcia will treat your family ages 13 and up with compassion and respect.

she's absolutely THE Best, she's attentive & a great listener, her solution to the issue is not…read morealways piling on more medications! which I love!

Dr Darden is a very good Dr. I have enjoyed going to her ,she listens and truly cares about your…read morehealth Linda Bosworth

Most of my medical practitioners are in North Dallas. Since my retirement, I have wanted to…read moreestablish connections closer to home in Duncanville. I had no difficulty getting an appt at CRFMC. My appt was with Jas, the APN. She was professional, caring and very thorough. She immediately made me feel comfortable and confident in her care. I can't recommend her highly enough.

This medical office is located off Cedar Ridge. The location is easy to access. There's plenty of…read moreparking. I've been coming here for about 4 years now. This medical office is affordable for cash payees. They do accept health insurance. My experience with the staff has always been professional. The medical assistants and nurse practitioner have always been respectful and helpful. This little office is very busy. Schedule an appointment to be seen. This is a doctors office. Temper your expectations if you want to be seen as a walk in. Call ahead. They will tell you if it is possible or not. This is a no frills medical office. The business front and office is old. I'm there for affordable healthcare and as long as they provide it I will continue to return. Jana Baxter NP is really nice. She's genuinely interested. She's in demand but if you call ahead they will try to help you out!

Well, I called to make sure Dr. Waggoner was accepting new patients, she is but the Membership fee…read moreof $300 a month ( $3600 a year not billed by Insurance) is ridiculous for Personalized Care? I was really hoping to select her as my new family care doctor. I never heard of a membership fee!

Dr. Waggoner is the best PCP I've ever had. An amazing doctor! She is extremely caring, attentive,…read moreand thorough. During each visit, she takes the time to answer all questions & address any concerns, I never felt rushed. I just can't say enough about her. The only reason I'm no longer a patient is because I couldn't enroll in her concierge service but I follow her on social media and attend any event where she's a speaker. She keeps up with modern treatment options and always gives excellent advice.

This office is located inside of a shopping center on Pleasant Run Rd and I-35 South. Right next to…read morethe movie theater. Small office, front desk staff are not very nice. Dr Weatherly was not available so I saw her NP Kim. She is very personable, takes her time to listen to you, does not rush through your care. She gave me some meds on site for the pain, and follow up meds. Tip for avoiding the wait? Go through the week in the afternoon when no kids are out of school, and its not a federal holiday. Definitely before 3pm. They had me in and out in 35 minutes.

Well, look the main reason I stay at this Doc's office is because of the proximity. However I will…read morehave to just travel because I am no longer feeling I want to stick around. The Doctor is pleasant (when you can get her) or wait longer on her celebrity wait list. The doctor should schedule a personal visit every few months with their patients if nothing more than to be personable. The customer service has improved because there was this one particular front desk woman who as far as I can tell, is no longer there. She was sour. They implemented a wood chip idea at one point but I guess that was an epic fail. The wait time. O M G. Its is a really long time to get seen. (unless you are lucky) If you go to the movie theater located across the parking lot, you may come back with five minutes to spare to be seen by a nurse. If you at anytime owe any co-pays or other fees...you will be seen immediately in another "faster approach" room. Look this is a family practice that just doesn't seem warm and inviting. There is not a TV for entertainment, it only plays uninteresting health related ads. Good things.....some of the CNA's (I think that's what they are) are nice. The nurse practitioner's are efficient. Near a movie theater. My advice for this place is to make the waiting room seem at least more alive (watch a decorating show or something), call people in (with no additional fee) for a follow up consultation to discuss labs. Doctors offices in North Dallas seem somewhat better in the waiting room decor, the overall service and I can't seem to put my finger on why..... OR can I?