UNREAL PEOPLE!!!!!! ‍‍‍I am shaking my head! Okay, like this is day 3 and I got a Perfection Facial, (I believe that's what it is called), and my face is flaking off dark spots I recently got. Unreal! Go see ISABELLA E. at the Sandy Springs location she did her magic and I saw great improvement! Now, as far as Botox, do NOT go to Vanessa at the Sandy Springs location! I had to see Vanessa THREE times back to back hoping she would fix what should have been done the first time! I let the 1st time slide, since I just met her, but after the 2nd and 3rd time, no excuses! And for her to charge me EVERY TIME! For something she should have done right the 1st time definitely the 2nd time! ARE YOU KIDDING ME! And then for her to turn to me the 3rd time expecting a tip! I was foolish to pay the second time and the third time. I was foolish to tip her twice! There was an older couple in the lobby waiting to see Vanessa as I was leaving her for the third time. I so wanted to tell them do not see Vanessa. Go elsewhere, but I kept my mouth shut. read more

The Botox injectors are inexperienced, and the Dermani locations have high employee turnover. You get what you pay for. *in response to the owner's comments, I purposely do not have my name publicly posted. Each time I've gotten Botox, it's always uneven, requires a 'fix' and the injectors seem to only have a couple of years experience which is quite obvious. While, the prices are attractive, my experience has pushed me to pay more at a Derm or surgeon practice. Maybe you should look into hiring more experienced professionals who have several years of experience under their belt. read more

I walked in today for the first time. I get it they have lunch hours. Still the door was open and there were 5 minutes left. They saw me but did not say anything. So i said can i have some info and they just laughed and did not pay attention or said anything. Just continued there conversation. Well taking my business else were! They were there! Eating mac and cheese! And standing by the back door! Of course thats what they would say read more

I have been coming to this location for a few years, always for Botox and fillers. The experience has been ok, sometimes I left with bruising, it all depends on who you get. But I recently tried a new laser service. It was completely ineffective. Total waste of time and money. As others have said in reviews, I believe their machines are old and do not work at all. I did express my dissatisfaction and I was shocked at the way it was handled. Dajia, their front desk manager, was rude and combative towards me. I asked for the owner's name and she told me I could not speak with him and they had no way to contact him. So, Mr, Harvey, if you're reading this, your front desk needs customer service training. The way they treat a long-standing customer when things do not go right says a lot about a company. Dermani brags about being the "cheapest". Well, you get what you pay for, just remember that. Also, it's wild how they pressure you for tips. Yes, expected to tip on Botox! They have huge signs at the front desk with nurse and physician assistant Venmo numbers. They first ask you verbally, if would you like to tip. If you say no, they turn a screen towards you requesting a tip. Then there are signs all in your face with Venmo and Zelle numbers. Who tips 20% on Botox and similar services? Who tips PA and nurses? It's way over the top. Not at all how a professional dermatologist or plastic surgeon handles things. Cheap strip-mall med spa vibe. read more

dermani MEDSPA® Sandy Springs - Do you usually tip your doctor? Or nurse? Ugh, no! - Medical Spas Near Me - Atlanta, Georgia

I came here for a free consultation and met with Jacqueline who was very sweet and listened to my concerns and answered all my questions. I ended up scheduling for a chemical peel treatment with her and it went great. She talked me through each step she was doing. She was very personable, informative, and nice. The whole process went so quick and smoothly. Coming back again soon! read more

Buyer beware! They make it nearly impossible to reach anyone in management. I'm owed a sizable refund of unused membership payments - I'm getting the run-around treatment. I'll update this review if they step up and handle this as promised. The unprofessional way they're handling this over the course of several weeks is surprising since they tout themselves as client focused. What a joke. Beware! read more

As an African American Woman, I was extremely hesitant about having a none African American woman doing my skincare regiment BUT to my surprise my beautiful esthetician Brenna Miller made a believer out of me that my skincare is safe in her hands. As a matter of fact, this may seem real commercial like but my skin (face) looks at least 10yrs younger. This I know for a fact because I am truly running kids off (young men) that are a little older than my 18yo. So in summary, I am bias when I say that Brenna is the one and only reason for my 2hr round trip travel to Dermani MedSpa. Not to mention her personality and professionalism is top notch. read more

Alexandra is very thorough and knows her stuff. I've had hydrafacials before that seemed rushed and too delicate. This one included a little dermaplaning, deep cleansing, and special attention to some melasma areas. Will return read more

My aesthetition was grt. Very professional & sweet! I question the IPL laser machines. After 8 to 10 treatments for my rosacea & brown spots on my legs and hands did not change at all. Infact, my aesthetition said lets just stop. She asked her boss if they could throw something in & the answer was no. I had one treatment a yr ago at a plastic surgeons office & it worked. I guess you get what you pay for. read more

I had a great experience with Becca at the sandy springs location!! She was very thorough and would highly recommend her!

Just had a microdermabrasion done and it was a thorough and enjoyable experience. Katie was meticulous, friendly and very knowledgeable. This was the best microdermabrasion I've seen and included so much beyond just what I've normally seen. Would def recommend! read more

I would not trust these people as far as i can throw an elephant. I purchased a voucher for unlimited visits. It states on the voucher for small areas. They honored it for two months and then in mid stream told me that I would have to pay. I will not be back. This is a case of an employee not properly trained and a company not willing to take responsibility. read more

I wanted to refresh my skin and illuminate my skin so my gf suggested a chemical peel. Noticed on Groupon a special so I bought it! The process was not bad the the staff was friendly. The facial peel didn't quite work out for me. If you are on Medications check for the peel interaction information. I have always said the test of business has to do with how the business reacts when things go wrong versus when everything is perfect. I called Dermani back and after explaining the situation they allowed me to get a hair removal instead! Very happy with my hair removal. Yay!! read more

dermani MEDSPA® Sandy Springs - Please find a picture of my face after my Chemical Peel! Look at all the bumps! - Medical Spas Near Me - Atlanta, Georgia

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UPDATE: After working with Jasmine, we were able to find a resolution to my problem. Jasmine was extremely helpful and communicative throughout the resolution process. While laser hair removal might not work for everyone, I am very thankful for Jasmine and would recommend her for anyone who needs customer support as she was wonderful to work with. Thank you for changing my experience and my opinion, Jasmine! 10/10 do NOT recommend for laser hair removal. I was an "ideal" candidate with light skin and dark hair. After a year, there is literally no difference in my hair growth. I had 12 sessions and was religious about going within the recommended time frame each month. Now I cannot get any replies from the spa to make this right. read more

the receptionist was very nice, however the NP Vanessa at the Sandy Springs location was unkind rude and insulting. If I returned there at all I would go to someone else. read more

After my bad experience, I took a 4 month break from Dermani, but I decided to try it again and have been going in for monthly laser hair removal for the past 5 months. Dermani closed the gap between the wall and the ceiling, making the space feel more private. Belle, the front desk lady is always so kind and helpful. I recommend doing any laser hair removal treatments with Nahoami and Twila. They both are cautious with your skin and make you feel comfortable. I was very nervous returning to Dermani, but all three of these ladies made me feel safe and welcome. read more

dermani MEDSPA® Sandy Springs - Medical Spas Near Me - Atlanta, Georgia

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I went to Dermani to get botox after moving to the area. I was told it wasn't time yet and I really appreciated that honesty that helped me save some money. I went back for lip filler and although everything turned out fine, I wasn't super comfortable (lack of info, too quick of treatment - lack of adequate discussion). Returned today for my first laser treatment- I saw Violeta and she was amazing!! I felt so comfortable with her. A true queen. I don't know that I'd fully recommend Dermani for injectables, but book your laser hair removal with Violeta!! read more

$99 UNLIMITED LASER FOR WHOLE BODY That in itself makes this worthwhile! The prices are competitive and the only requirement is that you are a member for at least 6 months. It normally takes upwards of 6 treatments or six months til you see full results anyway, so this is a great deal. I've had many recommendations for this place and now I'll be happy to recommend this place to others too! If you refer someone, they give the person who referred 20% off their next treatment. The laser they use is quite good and you barely feel anything but some slight prickling when the laser is on. It can hurt in more sensitive areas but overall I hear it is much more tolerable than the lasers of before. Emily is a favorite among us girls but I've had Danielle and Leah(?) and they were good too. Just ask them to be more thorough and turn down/up the laser strength to your preference/tolerance. read more

I went to the johns creek/Duluth location and got Botox: I was fortunate enough to get Tiffany as my tech. She was awesome. I'm so pleased with the results. She's awesome to chat with and she explains everything step by step. I totally recommend this place. The front desk person was awesome too. Patrice I think is her name. Great product and service.... read more

I've always had great experience at all of the locations at dermani med spa. Their staff has always been so helpful and attentive. They offer free consultations which is awesome and their website has so many details of everything they offer. Their lasers for laser hair removal are great and with the membership pricing, it's so affordable. They also sell image and GM Collins and with a membership you get 25% off them. I've never been to a med spa that offers that for members. They also offer IPL, peels, Botox, juvederm, kybella. Seriously best med spa in atlanta, Hands down. Great price, great service and great results! Do yourself a favor and go to dermani. read more

So I'll start by saying, I went to Alex right before my wedding in May and she did a wonderful hydra facial. My skin was glowing she knows her product and understands skincare concerns. Second month I went to Asha. She was great as well. Moving from Indianapolis, it was hard for me to find a great Esthician place. Okay moving forward. Today I was supposed to have my monthly membership facial. I travel 40 minutes to get to Dermani, when I arrived the receptionist said I have you with Katie! I said I scheduled with Alex, she then replied that Alex had a funeral. Which I totally understand, things happen, but where was a phone call, an email, a text message? I received no type of communication or contact. I do not play about my skin and I was taken back with the lack of any apology! She did say I could have the facial on them, but I already pay a membership, so it wouldn't truly be on you, unless I revived something extra. I proceeded to cancel my membership. That's just bad business practice for someone not to look at a schedule and understand that not every Customer wants to go to a different Esthician. She only sent a refund of September payment. Not August, August still shows that I paid and no membership refund. No worries at all, I look forward to contacting my bank and letting them know I was charged a service without receiving one, also somehow she couldn't give me a document showing that my membership was cancelled! Again no worries if I'm charged next month, I will take proper legal action as I recorded the entire conversation & lack of customer service. read more

Vanessa was very helpful with deciding how much Botox to use and very welcoming. She helped me with deciding if I want to get my lips done and what would be the proper way to make them look fuller. Spa was very nice and all of the staff were friendly! read more

This place rocks. My mom and I both go here and they're always so nice and make you feel so so comfortable. Love it! Highly recommend seeing Alex too! read more

Sandy Springs location.... My first visit (Botox forehead/eyebrows) was fine... Didn't feel treatment was all that successful... even after taking the practitioners recommendation to "do 6's everywhere to make sure she makes me look the best she can...she's an artist and just knows 6's will be so much better result..." Fast forward to today....called in to do my next treatment, which would have been much sooner than they suggested I would need to, the person answering the phone was clearly too busy helping other people to listen to my request. She threw out one date and could have cared less about the previous results or taking the time to find a convenient time for me, the client. She was talking to other people during my entire phone call. What I find most amazing is I am full price customer not looking for the 'deal' or 'retreat for free' but she wouldn't know that because she was clearly too busy to care... Seems that customer service is only important when you are a new client...won't be back there... read more

New patient appt. with Twyla today, had the hydra facial treatment with derma-planing. Just left the office, face feels really clean and clog free. read more

I get a lot of compliments on my skin now and I have to thank Dermani for this. I see Dannah at the Paces location. She is wonderful and very knowledgeable. With her help my skin has changed dramatically. I have had IPL and Microneedling to address brown spots, wrinkles and red patches in addition to a couple of old childhood facial scars. Also their prices are very affordable and scheduling is super easy. Again I highly recommend Dermani. read more

I had chemical peel at this place. After I did twice, the third time I had very strong reaction, my face been red, extremely dry and swollen and face is hurting when under sun for over 10 mins for a few months. It was dec, 2016 when that happened, now April 2017 I am still taking meds to try to cure that. they wouldn't admit it's their fault and kept saying it's within protocol. I suffered so much, had to go see dermatologist and paid a lot of money. I asked them just to reimburse the money I spent on the dermatologist, which is just few hundred dollars, don't think about the time I spent and how much I suffer. Instead, they keep calling me trying to argue it's not their fault and wouldn't reimburse the money, not even refund the $55 the third time when their procedure caused my issue. Even after I told them that my dermatologist said my skin issue was caused by their chemical peel. And they refused to call the dermatologist to verify about my issue . Don't go there. If anything happen, they won't take any responsibility and just tell you what they did it's within protocol. read more

This place is great! I came in for underarm laser and I was so nervous because I had this done years ago and the results were bad. It was very painful and after many treatments, the hair never stopped growing. I decided to try again and I met with the aesthetician Twila to go over what to expect. She was very patient and thorough. Twila explained what was going to happen and answered all of my questions. This time there was no pain! on top of that, after a few weeks, still no hair. I was so excited and I will not let anyone else perform my laser treatments but her. She and the entire staff are very friendly and helpful. I felt like I was at home after my first visit. Great job! read more

I've been going to Dermani Medspa (previously Renew Laser & Cosmetics) for more than 6 months for laser hair removal treatments. It has 3 locations in the Atlanta metro area: Buckhead, Sandy Springs, and Johns Creek, where I go. This place competes with Groupon packages by always offering the lowest prices per treatment. The only catch is they lock you into a 6 months contract, which is how long one needs to see true results anyway! What I pay for unlimited areas (entire body) is what other locations charge for ONE large area!!! Their prices are unheard of! They have the latest most effective technology (not the old painful machines) and a very friendly staff. I met the owners, husband and wife, the nicest couple ever. They are very active in the community and help with a number of local charities. I can't say enough good things about this place! read more

Purchased the $45 facial special from facebook, to try it out, and was not impressed. The entire facial lasted no more than 20 minutes - I have never had a facial this quick. Very clinical-type setting where I laid on the table without a blanket, no robe, bright lights overhead. Felt more like I was going to the dentist than getting a facial. I get regular facials and was really hoping this could be a place to go once a month, but I would never desire that experience again. read more

Came to have a microdermabrasion done by a Twila throughly enjoyed her... and it was young lady at the front desk as well very sweet...

I had a great experience! I purchased a Groupon for a chemical peel. Brook was my esthetician. She was very personable and a great communicator as far as what I could expect from the peel. She also had a very good knowledge of skin types and what treatments would work best for me. I haven't started to peel yet, but my skin already looks a lot better! I purchased a 6 month membership for more facials and look forward to going back. read more

Absolutely love this med spa! Won't go anywhere else. I received Botox today from Brooke.

I went to Dermani Medspa in John's Creek. I saw two different estheticians and they both told me opposing things about IPL. One said I can have it done during hot summer months and the other said I could not. After a few treatments I saw no improvement in my Melasma. It was a waste of money for both the IPL Photofacial and the microdermabrasian. I'm now on Obaji from an actual dermatologis's officet and the retin a and hydroquinone have improved my hyperpigmentation by 50% in about 3 months. I did, however, receive a refund for the remainder of the 6 months of treatments I had purchased at Dermani. I would recommend seeing a dermatologist as opposed to an esthetician in a medspa for skin treatments. read more

Purchased a groupon for two IPL treatments. Went for my first appointment in Oct. and my second in Nov. Everyone that I came in contact with at Dermani was very friendly. The esthetician who performed the treatments was nice and informative (it was my first time receiving this treatment). My main issue is that I saw zero results. I was assured the first time around that I would see changes in capillaries (saw nothing). When I went back for my second appt I told the esthetician I hadn't noticed any improvements and she said she will "turn it up" ("it" being the laser) since it was my second time around. It's now 4 weeks since my second appointment and I still haven't noticed any improvements whatsoever. I am not sure if it's their equipment or what but it was a waste of money and time. Not to mention the procedure is really painful. I understand some people need more treatments to see results but after 2 treatments I should have at least seen minor changes. read more

Bought a two-year deal a while back, and I have been so pleased. I go to the Buckhead location (there isn't a Yelp listing for that one) for laser hair removal. I have always had a fantastic experience. The customer service and "bedside manner" is always topnotch, very professional. The laser is great, and I had results after two visit. The nice thing about the deal is that you have plenty of time to see results and go back for touchups if necessary. My only gripe is that I wish they were closer to me! read more

I am only giving 4 stars for the Sandy Springs location due to membership billing issues I have had with them. Recently my monthly membership fee was deducted from my bank account twice in one month. And, this is not the first time this has happened. And, both times it has happened, I was assured that I would receive a refund, however, instead of a refund, I received a credit to my Dermani Medspa account. After calling repeatedly and speaking to different people, someone finally gets it right, and I eventually end up receiving a refund to my bank card. For example, I accidentally contacted the Vining Springs location and "Joyce" was able to help resolve my issue immediately. She emailed me a "refund" receipt immediately. Although this occurred at Sandy Springs, she was still willing to help me. Thank you Joyce! Other than that, the ladies at the Sandy Springs location are extremely kind and I feel very welcomed when I arrive. I love my facials - Bella you are the best! read more

I have been seeing Twila at the Sandy Springs location for about seven month for laser hair removal treatments. And I am loving my results. Twila always makes me feel so welcome and comfortable. I am looking forward to my next appointment. read more

I made an appointment for botox, the first one they cancelled but that worked for me. I made another, showed up 10 minutes early. Then waited another 30 minutes to be seen, fine. Then Im taken back and am told the girl that will do my injections is being shadowed by a doctor, she is new. Not happy with that but ok. I tell her I get 20 units in my forehead and around the eyes and then a few more above my lips and jowls. The doctor stepped in and said something like hold up or back up, that won't work. She explained I needed 13 units in the middle of my forehead alone and that they can't do below the nose, it is too advanced. I said just do the 20 in the top of my face (I like to look human and not frozen) She proceeded to argue with me about this - so I told her, I need to leave, you've already wasted enough of my time.... I left. I did try to tell her Ive done this 20 units for 4 years now but she wouldn't listen. NEVER EVER again will I call this place, they wasted my time to try to up sell me and wouldn't listen to what I wanted. I called Aesthetic Specialty Centre and will go there, they promised I won't be "90210". They do the natural look too. read more

So glad I found Dermani! If you are looking for real results this is your place! It is a medical spa so it's not a "relaxing" service it's definitely more results driven. From the moment I entered you are greeted with a warm welcome and a nice display of their skin care products. I have a membership where I pay each month and can choose the service I want each time I come in. Super flexible, very affordable, and they stay open late so they can accommodate even the working because Saturday's fill up quick. I see Twila, who is a true gem, and before she performs any service she explains thoroughly. She also talks to you and explains while she's doing it. Very knowledgeable on your concerns and how to exactly treat them. From years of being a sun worshiper I have a lot of sun damage and redness. I've had two IPL services so far and I'm already seeing results. She recommends the products you need for home care to help move along the corrective process. Which has been a huge help in between services. read more