I visited this location on a Tuesday afternoon looking to make a somewhat complicated return. I…read moreopted to browse the store, it was clean, well organized and stocked. I then proceeded to approach a customer sales associate with my complicated return and she was able to get the process started at the register. From there the store manager was able to take over in training another employee on how to complete this transaction. Shout out to the store manager as he was calm, patient and skilled throughout the whole transaction. Overall great experience and thankful they have expert associates skilled to handle all types of transactions.

got a hair cut and highlights done by Val. had a great experience. I would high recommend. clean…read moreand friendly .

I'm so happy with my hair dresser. Her name is Mireya Garcia. She does hair inside the beauty…read moresupply store. I highly recommend her. She helped me as a walk in for styling. I also booked appointment for highlights and they came out so beautifully. Thank you so much

I Stopped by to pickup items to dye my hair for the first time myself (going blonde) and it was…read moreeasy asking for help and very welcoming :)

The 3 stars is purely for the service; the ladies there that Sunday were friendly and welcoming. I…read morebooked my appointment for Saturday May 24th but little did I know my cousin's wedding would be held on Sunday May 25th. When I called to see if I can reschedule it to the following day, I was told no appointments under my name existed. I was peeved but it worked out fine since I needed it for Sunday anyway. Sunday was booked for 2PM. I arrived at 12:15PM and requested to be seen earlier. I was told to come back at 12:30PM. Yay! I was very anxious because every time I step out of MAC, I feel like a million bucks. I assumed every MAC would create the same experience. Sadly, that did not occur. Although the girl that did my makeup was very nice but she didn't create the smoky eyes like I asked and the lashes she put on me looked incredibly fake. Granted I know I can't expect to look "natural" after a makeup session but it looked totally unreal in an unpleasant manner. To me. Everyone at the wedding liked it but that goes to show you that I do not care what people think or say about me - what matters to me is how I feel and see myself. I was unhappy. My fault. I should have gone to the MAC in San Jose at Westfield Valley Fair. This is just one of many that is added to my "why Santa Cruz sucks" mental list. Side note: I had a blast at my cousin's wedding and cannot wait for another event to get glamorous for. I'm not a makeup person and will never be. You just need to spend at least $50 in MAC products for the makeup session; a really good deal.

I don't usually leave reviews for major department stores and chains but the staff at this MAC…read morecounter, especially Jasmine, is so deserving. I have almost completely converted to MAC makeup so I end up here a lot - I can't seem to run out of everything at the same time. The counter seems to be permanently swamped but you always get at least some acknowledgement that you are there and waiting, which makes such a difference. The artists are willing to give recommendations - I always need help finding that perfect everyday shadow, and I have never been disappointed with their picks. For Halloween this year, I decided to be 100% girly and wanted to add fake lashes to my look. I have been wanting to try them for a while, but the application process and glue in particular scared me. I mentioned them to Jasmine as an afterthought, and she went through the entire procedure with me, did the motions in front of the mirror, trimmed the lashes, and gave me one of the Q-tippy applicators for the glue. So nice! Come Halloween, I got them on my lids first try and they looked amazing. This has totally opened up a whole new world of femininity for me.

I have had two successful surgeries performed by Dr. Garner. Both of which exceeded my…read moreexpectations. I have also had non-surgical procedures done (Botox) in his office over a few years (sadly I now go somewhere over the hill closer to where I work). Dr. Garner is an honest and intelligent doctor. He is knowledgeable, kind, and capable. His office is clean and staff caring and helpful. Beyond my two surgeries, Dr. Garner has consulted me on a major surgery that I got elsewhere. He was available, confident, and took the time necessary to answer all of my questions. I think that he is a great resource to have if you are considering plastic surgery. I just can't say enough good things about him, and the rest of the office as well.

Open Letter to Dr. Garner…read more Hello Dr. Garner, It took me more than 10 years to summon the strength to write you this letter. The rhinoplasty you gave me in 2012 was an absolute disaster. I was only 21 years old and needed your help in making the best decision for myself at the time. You failed as a clinician to do this; you failed to guide me in the process. As a result of the rhinoplasty: 1. I looked and felt terrible with a dreadful "ski slope" nose. 2. I looked many years younger as a result of my new nose. 3. My breathing was not improved, despite your assurances. I lost so much of the character of my face which, in turned, helped ruin my stage acting career. Your negligence in counseling me about how the rhinoplasty would actually impact my appearance was particularly devastating. You never mentioned to me that my nose would become feminine and like a "ski slope," and not just be straight and/or masculine. You never cautioned me about how it would make me look years younger (Which has hurt my professional career prospects - I am constantly mistaken to be a decade younger than I am and passed over for promotions). You never warned me that it could take away character from my face and image. And most egregiously, you could and should have used photo editing technology to help me visualize how I would look hypothetically with a different nose. This is industry standard! I would never ever have pursed this surgery if I knew what the result would be. It was one of the worst mistakes of my life. I am exploring all recourse options now, including revision rhinoplasty but also legal action to get some remedy for all I have lost. I can't imagine how your work has hurt other people with your lack of transparency. Your deeply saddened former patient, Albert

I have had three minor surgical procedures with Dr. Imahara and can say with confidence that having…read morehim as my doctor has truly been a blessings. I am grateful for the excellent care and expertise he has consistently shown me and my family. Thank you !!!

Dr Imahara really shows care for his patients, explains what is going on with your body and…read moreprovides you with all the options and risk/benefits. His front office is very friendly and his support staff are very helpful.

I am continually amazed by these products. I love everything Hawaiian, and the fragrances have…read morenever been so perfectly captured as Pualani's products do. I ventured out from the yummy scents of the rollers and lotions and tried some of the skincare such as the eye serum roller, the foot scrub, and the stretch mark scrub...now they are essentials! The items also make great gifts, especially the rainbow lip scrub!

I just purchased the Pualani Anai Beauty Oil in both unscented and tuberose. I love them both!…read more Terrific quality!!! I feel so pampered! Mahalo Nui!

Mary and her business of facial anything starts at the front door. The receptionist , ambiance…read morewelcomes you with a warm smile. Mary and her technic opens possibility without surgery . Ive had great results at 70 plus

I have been coming to see Mary for Botox for 2 years now, and I would not go anywhere else. Mary is…read moreso friendly and professional. She is very honest and I have never felt overdone, or like I was talked into spending more than needed. The office itself is beautiful, and very clean. I would recommend Mary to anyone who is interested in a little refresh. They also offer a wonderful coupon system.

Love this company and love their products - Takes a while for delivery so make sure to order before…read morerunning out

I get a treatment every month, SHE is Fantastic! She has so much pride in her work and business!…read more I stopped jumping around to all different Massage and Facial Spa's the day I went to her. I recommend Joannie to Everyone who wants a relaxing Facial or any type of treatment they are looking for. There is a fireplace in the room with alot of great candles. She uses top of the line facial products. They also sell GREAT products there but she recommends and does not push products on you, very easy going. I cannot say enough about my new find------A Room of her Own Is my new Favorite Thanks again. Christy

Went in for my appointment for a brow and lip wax and was shown how much was going to be taken for…read more Only to find my brows thin at the end and the wing part of my brow half gone. If thats my "usual clean up" that was terrible. My brow person was Aimee she was also rushing. NEVER AGAIN!

I got my eyebrows waxed at benefits cosmetic counter in Macy's. Unfortunately I don't know the name…read moreof the woman who did my eyebrows however when I first encountered her she was very rude and then when she found out I had money she was then very polite. I left her an $8 tip and I shouldn't have even done that because when she introduced my $15 eyebrow pencil to me I thought I had found gold for myself. However she did not give me a receipt and now I don't know if I can return it that's their little get down when they sell you some crappy product they don't give you the receipt I'm going to the store tomorrow to see if they can do anything about this seeming as they did not give me a receipt. Ultimately the eyebrow was bogus!

So this is in spite of what the name would make you think kinda sorta a bath and soap place that…read morealso carries a few very specifically intimate lotion thingys. Parking is street only which means there is no parking, although the beach parking lots are not even a block away, in summer as this place is so very popular that may not be as helpful as you may hope. This is a tiny shop, so small that three people will fill it up. While the main portion of the stock is dessert themed bathing stuff-bath bombs (Also known as bubble bars. For those that may not know bath bombs are used to add essential oils, scent, bubbles,color and whatnot to the tub. Typically they fizz up a bit as well.), scrubs, oils, lotions, shampoos and whatnot as well as yes, lotions of the intimate hur hur hur kind. The owner was originally thinking of a one stop shop for everything needed for a luxe, sensuous, bath excepting the bathroom, but wound up selling more of the soaps and scrubs as opposed to the silky private lotion thingys. Having said that if you are needing some quality lubrication for that special adult time, yeah sure they have it. Make no mistake however this is not an adult shop. But most folks just pick up the bath bomb stuff, and it actually manages to be kid friendly. Sounds odd or quirky? Hey welcome to the north bay. Overall it's a great shop for bathroom fluff.

Really fun little shop in downtown Capitola. They have everything from sugar scrubs, to bath bombs…read moreto more intimate oils and creams for bedroom time. The sales person working here was full of knowledge and was a great salesperson. They had so many different things I have never even heard of! I didn't end up buying anything since my wallet was a bit too empty. However, in the future I would love to come treat myself to some of their fun items! Everything smelled amazing in here and I love supporting local places.