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    Derek J Wu, MD

    3.4 (36 reviews)
    Open 9:00 am - 5:00 pm

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    Ask the Community - Derek J Wu, MD

    Review Highlights - Derek J Wu, MD

    Wu, he answered my email and asked his staff to send a prescription eye drops to our local pharmacy.

    Mentioned in 27 reviews

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    Family Choice Pediatrics - Exam room # 4

    Family Choice Pediatrics

    4.2(19 reviews)
    0.0 mi

    We love Dr. Anthony Chuang! We started seeking primary care at this practice in 2008 when the…read morepediatrician was Derek Wu. At some point, Dr. Chuang joined the practice and I think he eventually took it over. We really liked Dr. Wu, but we absolutely love Dr. Chuang. He takes his time when consulting, we have never felt rushed. He communicates so well with kids and parents, thoroughly goes over any questions and concerns. He is not dismissive and he follows up after visits via phone call which I really like. Great PCP!

    I am writing this review with a heavy heart because I truly love and respect the doctor at this…read moreclinic. The medical care is exceptional, but the office's billing system and front desk management are so disorganized and dishonest that I can no longer remain silent. I feel it is important to warn other parents about the administrative nightmares I have faced here. In October 2025, I brought both of my children in specifically for flu vaccines. I was explicitly told by the office staff that there would be no copay for flu shots. However, during a follow-up visit on January 8th for my eldest child's fever, the front office nurse suddenly claimed I owed a copay for the October visit. When I questioned this, she admitted the mistake and assured me she would remove the charge. Today, I received separate bills for both children with completely conflicting and nonsensical information: For my eldest: They claim I didn't pay the $25 copay for the January visit. This is false. I paid it on the spot, but they now claim that payment was applied to the October flu shot visit because I supposedly "asked a question" to the doctor, which they coded as a full office visit without any prior notice. For my youngest: They are charging a copay for the October flu shot visit. My youngest ONLY received the vaccine and no medical questions were asked, yet they are still demanding a copay and told me to "call my insurance" instead of fixing their own internal error. It is incredibly frustrating to be told one thing in person and then receive a completely different bill months later. The lack of transparency and the office's refusal to take responsibility for their billing errors is unacceptable. It's a shame that such a high-quality doctor is represented by such a disorganized and unprofessional front office. As much as I like the doctor, I cannot recommend this practice due to these dishonest and stressful billing practices. What hurts the most is that I genuinely wanted to support this local practice. Since I have a PPO insurance plan, I don't need a referral and could have easily gone to a local pharmacy or Costco for these flu vaccines. I chose to pay for parking and drive all the way here specifically to support the doctor's business. To be met with such dishonest billing practices and unprofessional excuses in return is deeply disappointing. I will no longer be going out of my way to support a clinic that treats its loyal patients this way.

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    Family Choice Pediatrics - Meet our team!!

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    Family Choice Pediatrics - Exam room # 2

    Exam room # 2

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    Exam room # 3

    Derek J Wu, MD - pediatricians - Updated May 2026

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