I love Pan and Hsu Pediatrics. They took their time to answer my concerns. The doctors and nurses are friendly, caring and gentle. My daughter loves coming here. Shout out to Miranda, thank you for taking care of us. God bless you all. read more

My son's first appointment was at 9am, and it only took 45 mins. It was quick but I didn't feel rushed. Front office were helpful, the new patient packet isn't overwhelming. The medical assistant was quick and helpful. She did my son's flu vaccine and he didn't even cry! There was another helpful assistant that will handle our referrals. And Dr. Hsu is amazing! I mean, she took her time talking to us, she gave us some helpful ideas. She was detailed and knowledgeable, super sweet and understanding. Everything good his previous pediatrician wasn't. At his previous dr, they wouldn't help us call or make referrals (they just said we need to call ourselves) and we never once saw a dr. The wait time was over 20 mins just to get a room. Also, Dr. Hsu said my previous pediatrician didn't update my son's vaccines in the system after they made me request his records from Kaiser (that didn't surprise me). Pan and Hsu peds is such an upgrade! I highly recommend this office and their staff. I didn't get to say thank you because I took the other exit. Thank you everyone at this office! read more

Dr. Hsu and her team are amazing! I have three kids and have been coming here since my first was born. Dr. Hsu is always so genuine and truly cares--my kids feel safe and comfortable asking questions, which says a lot. There's a nurse who's been there since we started coming, and she's the sweetest--always kind, remembers us by name, and quick to respond to any calls or emails. Dr. Wong and Dr. Do are just as incredible. This whole team clearly loves what they do, and it shows. Can't recommend them enough! read more

This office is unethical in their billing. They are stuck in the 1980's with their paper documentation, were not able to provide me of proof vaccinations, and they CHARGE you PER EMAIL! Do not go here, you will be billed for questions they ask you as part of a well child exam, that they claim are not part of the well child exam. So why do they ask the questions when they are not part of the exam? TO EXTORT MONEY from you! Totally unethical. read more

My daughter is now 2 and as a first time parent i love that they always have an on call doctor. Dr. Wong is always so patient with all of concerns and questions and although I've moved to another city, i will continue to do the commute for Dr. Wong! read more

My Daughter loves Dr. Wong and looks forward to seeing her! Dr.Wong always responds quickly to any concerns and gets us into the office right away when we have medical concerns or our daughter is sick. The office staff are all wonderful and on point. Pan and Hsu have been my daughters pediatricians since she was born. We know she is being well cared for. read more

Everyone is amazing! We've been coming here for over 4 years now and I adore the staff and how friendly they are towards my son when he comes in. My sons pcp is Dr. Do and we absolutely love her She's personable, patient, and thorough. My son has Down syndrome so I'm thankful to have a doctor who's knowledgeable about Ds and empathetic to my concerns. And not only is she patient with my son but with me as well and all my questions Thank you everyone! You're all very much appreciated! read more

Pan and Hsu Pediatrics - Pediatricians Near Me - Long Beach, California

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We are moving out of state in two weeks and I just had to update my review about how much we love Dr. Pan and her staff! I actually wanted to cry leaving knowing today would be the last doctor visit the girls would have, and I was sad Dr. Do wasn't around so we could give her a proper goodbye as well! Last year was our first year doing preschool and my daughter was super sick--two hospital admissions, two bouts of pneumonia--and her little sister also had ER visits due to RSV and asthma. It was literally six months of doctor visits, sometimes twice or three times a month! I was a hot mess and really stressed out. We saw this staff more during the past year than some of our own family members or friends. I'm happy to say that i feel like Dr. Pan, Dr. Do, Ms. Brittany and everyone else was like a second family during that horrible season of sickness! Thankfully once summer hit, the girls have been healthy so we haven't really seen the staff for the past two months until today for my daughter's 5 year check up. Let me just say, having sick kids is a horrible experience. As a parent, all you want to do is take away your children's pain. So it's a comfort for me that whenever we came to the doctor's office, the girls were happy to see everyone and to play with the little mobile above the vital sign station, and of course receiving their stickers at the end! It was a relief to not only get a doctor's perspective and medical advice, but to feel like they were friends who cared about your children and you as well. Dr. Pan is very much loved by our family, and we are so sad to say goodbye! Maybe once my husband is done with his PhD program we will move back to Cali and return back as patients...by then my girls may be teenagers! We love this staff. It's hard to imagine becoming as close to another doctor and staff out of state but I'm hoping we can have healthcare providers just as caring and as sweet. Thank you Dr. Pan, Dr. Do, Ms.Brittany, and all the other wonderful staff! We love you! Our girls are healthy and thriving due to your care. I can't thank you all enough! read more

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Dr Janet Do is AMAZING and her bedside manners are exceptional. She is so sweet and friendly yet professional. She's thorough and always takes the time to answer any questions/concerns. No matter how busy they are, I have never felt rushed. She happened to be doing her rounds at Long Beach Memorial when my second child was born and it was so refreshing to see a familiar face and reassuring to have her there checking in on my newborn. She has even taken midnight calls when my son was sick to calm my nerves. She has that personality to make anyone feel right at ease when she's in the room. My family is so grateful to have her looking after my boys. The ladies in the office are all courteous and professional. On days when Dr Do was not in, there are 3 other outstanding doctors I can count on. I have spoken to Dr Pan on multiple occasions when my kids were sick and she has given me sound advice and thorough instructions. Parking is $2/hour but if you don't mind walking a block or 2, there are usually street parking nearby. read more

At the time, I was pregnant with my first baby so I wanted to be prepared with a pediatrician before she was born. From their website, I saw that they offered a complimentary prenatal consultation which I decided to do about a month and a half before my due date. I decided to see Dr. Do and from our first meeting I knew I wanted her to be my baby's pediatrician. She was very warm, approachable, and she didn't make me feel rushed. You can just tell she is a genuinely kind person. Dr. Do gave me a tour and explained that there are 2 waiting rooms where the very sick children can be separated from the others and that they try to prioritize newborns to wait in a single room instead of the main waiting rooms. The doctors also have privileges at St. Mary's and Long Beach Memorial. My baby has had a few appointments already and every one has been a positive experience. I have also met Dr. Hsu and Dr. Pan who are also great. I've communicated with them and their office staff through email and they are very quick to respond. Parking is $2 per hour. read more

Amazing drs here . I'm glad I made the switch for my kiddos . Dr Do Personlly is great !

I didn't have a pediatrician picked before my son was born, so I was left scrambling looking for one the day we were getting discharged from the hospital. I happened to find this clinic on yelp and after reading all the reviews, I thought, why not? We were able to be seen the same day we called! Dr. Do is my sons PCP and she is the best! We've seen Dr. Wong once and she is amazing as well! The office staff is very nice and attentive (huge plus bc it's hard to find NICE office staff). Dr. Do takes her time to answer all your questions. She is so thoughtful, patient, and truly caring. I can't imagine my son being cared for by any other team. read more

Dr. Do is absolutely the greatest! She has excellent bedside manners. Always thorough at every visit and takes her time to answers all my questions. She truly listens and cares about her patients. I always recommend Dr. Do to family and friends. We love you Dr. Do! read more

They NEVER, EVER answer the phone. I could rarely get through to them and when I did I was constantly put on hold. Took me over 30 mins on the phone with them just to set up an appointment which should've been the first red flag. Had a question so thought I'd call and never got an answer after calling several times. read more

Dr. Wong has been my 3 daughters' pediatrician for 8 years now. Even though it is a commute for us, we decided to keep our girls here because my daughters absolutely LOVE their doctor! I love that Dr. Wong is always available vía e-mail and returns my calls & messages promptly. They try to book our appointments in a timely manner, if not the same day; Dr. Wong calls for suggestions and advices on any of my daughter's non-emergency condition. We absolutely love their office & recommend this clinic. All staff is friendly and respectful. Clean facility and not over-booked. They respect your appointments and do not keep you waiting. Again, we are very happy with their overall service & care! They make you feel like family! read more

Dr. Hsu you're amazing! Thank you for responding back so promptly even on a weekend! I'm so happy my nephews are in your clinics care. Dr.Do is my nephews PCP she is a phenomenal doctor, takes really good care of all three of my nephews I know for a fact if I had her contact information she would do just what Dr Hsu did this past weekend. On Sunday 03/22/20 we noticed that my 8 month old nephew started to have sores around his mouth we didn't pay much attention to it but then we noticed it was spreading to his hands back stomach all the way down to his feet. We didn't want to take him to urgent care or emergency room because of the whole covid 19, we felt it was best to try and self treat him at home. I use to do Dr. Hsu's billing and I was thankful that I still had her number. I reached out to her and within seconds she responded back. I explained the situation she told me it was most likely hand foot mouth disease. That it is caused by the cocksackie virus. To give him Tylenol or Motrin and popsicles. Today is day 5 and the blisters are slowly going away, he got his appetite back and is back to the happy, cheerful, always smiling baby boy. The blisters aren't fully gone but it's healing up real fast. With proper instructions from Dr. Hsu we were able to manage my nephews sickness. Dr. Hsu, Dr Do, Dr Wong, Dr. Pan and the whole staff at PanandHsu thank you!! I am truly grateful for everything you ladies do. Being available and always helping my family. Tre-Veki is well. Thanks to Dr Hsu!! When I have kids of my own I am definitely bringing them here. PS- one happy grateful aunty!! read more

Further clarification of my review below and confirmed from an office visit with Dr. Jenny Pan: + Does not accept patients who were born out of the hospital. - We had mentioned an out of hospital birth before scheduling an appointment so time was wasted in coming here since we would already not be seen as patients. - Emphasized other doctors in practice "could maybe see us" but to call back later. + Specifically said incorrectly that our midwives would not do infant screening when, in fact, they do. + Specifically mentioned that due to this, our baby may need a heart transplant. + Shared personal details regarding recent infant death (which was heartbreaking to hear) but extremely inappropriate & unprofessional for a potential new patient. My partner came home extremely upset and agitated from her visit with this pediatrician. I cannot express my anger and disappointment with her treatment enough. While it's reassuring to hear some people have a good experience here, please be cautious about considering this pediatrician as she is rude, condescending, and unprofessional. Thanks. read more

Dr.Wong is the doctor of both my boys. She absolutely feels like family to us. My boys are 5 and 2 years old and she has been their primary care doctor for that amount of time. My husband and I are overly concerned parents and might be a little annoying at times because we worry too much. But Dr.Wong manages to put our minds at ease by educating us about the worries we have (and that they are not as extreme as we make them out to be). I can't picture our lives without a doctor like Dr.Wong. This whole clinic is amazing, the staff there is amazing!!! All the doctors go above and beyond for my family. I can't express in words how much this clinic means to me. Our babies are the most precious beings that have been gifted to us, and we want nothing but the best for them, and this clinic is SUPERB!! read more

What a blessing to meet Dr. Wong and have her care for our first baby girl! Dr. Wong has been the best pediatrician, always going above and beyond to answer our questions and be our guide as my husband and I transition into being new parents. I am so impressed at how responsive she is to our messages and how relatable she is in our well child visits. From random developmental questions for our daughter to visits to the ER, Dr. Wong has truly walked with us in our baby's first year. If you're looking for a physician who is empathetic, thorough, and responsive, look no further!!! Kudos also to the office staff who do their best to welcome patients and get families in and out. read more

Love Dr. Janet Do!!! I have been coming here for a little over 4 months now and my doctor is amazing. At first I wasn't too sure if I was comfortable bringing my baby here due to another doctor being very rude but Dr. Do really made up for that. I never wait for over 15 minutes which I love. Staff is really friendly, if you call after hours you get a response very quickly. Only thing I dislike is paying for parking other than that definitely recommend. read more

Like the previous reviewer put it, I too am not super excited about sharing such information, but doctors like her are not easy to find, so here goes... Dr. Hsu came very highly recommended by my OB when it came time to look for a pediatrician for my unborn son back in 2008. My husband and I met with her while still pregnant and she seemed very thorough and answered all of our questions about her practice and care. Once our son was born she saw him within 8-10 hours of his birth. She is kind and patient with both babies/children as well as their parents which is very important. She is also very easy to get a hold of with any questions you might have via email, especially when they aren't urgent enough for an office appointment but still need to be answered. I took advantage of this the first time around and was pleased with all of her responses. When I was pregnant with my second son, we of course stayed with her since she had taken care of our first, I didn't have to email as much but she was still readily available. I was also excited about them expanding the office to the space next door to accommodate those kids with contagious illnesses. She had gone out of her way to take care of my 2 boys and will be our pediatrician for years to come. Parking is validated in the 1045 Atlantic building and it is fairly easy to get an appointment if one is needed. But there is always email, which is so easy to do with her especially during the newborn period, being sleep deprived, ect. Excellent bedside manner and just an all-around great doctor. read more

Pan and Hsu Pediatrics - Well-child waiting area - Pediatricians Near Me - Long Beach, California

This is one of those yelps where you are not 100% sure you want to share the info, because you want to hord. Dr. Emily Hsu is the pediatrician I picked out of a book when I found out I was having twins. We interviewed two peds and after our visit with Dr. Hsu, it was a no-brainer. Dr. Hsu is extremely dedicated, patient, thorough and I would recommend her to anyone. The waiting isn't long, they also have a 'sick room' so that if a child is sick with a contagious cold, they won't be in the waiting room sharing the love. When I was in the hospital recovering, she came to do a first check up and listened to my insessant babbling (I had not slept in 72 hours) with a kind ear. The parking is validated and we've never waited longer than 15 mins to see her. But again, I'm not that sure I want you all to know about this! It's possible you'll all come clamoring in and take up space and my wait will get longer. I can't hord her all to myself though, she's really great. read more

This 5 Stars only go to Dr. Emily Hsu!!! From the first day I met her after having my first child at LB memorial she has been the best! She invited us to her new office almost 7 years ago and we been going ever since. 1 year ago I had my second child, I advised the hospital she would be pediatrician, well I was so surprise she arrived later that day to check on the baby! Every time we have questions or concerns on the children she'll either advise us to go in or send a prescription to our local pharmacy. One great Doctor!! read more

Dr. Hsu is attentive, knowledgeable, and kind. Our first pediatrician would avoid answering some of our questions, but Dr. Hsu has the answers and knowledge to back it up. Every visit greatly helps our family. Thank you Dr. Hsu! read more

Dr. Aline Wong is FANTASTIC!!! I was referred to her by my girlfriend who is a L&D nurse and I could not be happier with my decision to select her as my son's Doctor. Their office is 20-30 minutes from my house depending on traffic, but it is totally worth the drive. Additionally, Dr. Wong is great about responding to emails about health questions promptly, which saves a lot of worry as a first time mom. read more

I absolutely loved Dr. Janet Do! She is awesome. She was very thorough and took her time with my daughter. She was very friendly! I would totally recommend her! The only reason they didn't get 5 stars is for two reasons, 1. You have to pay for parking. 2. The wait time is ridiculous! I had an appointment and it took me two hours to get out of there. read more

Such an inviting pediatrician practice! Such patience with me seeing as I'm a first time mom and veryyyy clueless! Never once felt rushed even when my lil one needed to be fed during the visit, I was told to take my time! Looking forward to continuing my child's healthcare with them! read more

Dr Hsu does not know about emergencies and there's time were people can't call to cancel appointments. She gave me 30 days just because i missed an appointment 2 weeks ago. She wrote down dates of "missed appointments" when she wasn't even my son's doctor at that time. I was unable to call due to an emergency and according to her we're not following her advices. I've never seen a doctor do something like this and refuse to provide services to a patient. If i would of known she was this type of doctor i would've never changed my daughter with her. read more

Dr. ALINE WONG is the BEST Pediatrician! She's gentle, compassionate & takes her time to review the plan of care at every visit. A trustworthy patient advocate. Highly recommend to family & friends. Thank you :) read more

After moving from the east coast my husband and I were worried we would not be able to find an amazing doctor we both liked. We loved our sons pediatrician back East, I was referred to Pan and Hsu by a co worker who spoke amazing things about Dr. Hsu. Unfortunately Dr. Hsu wasn't available when I called to schedule my sons appointment, although I was a little bummed out I decided to give Dr. Do a chance and all I can say is WOW!! She is absolutely AMAZING!! My son has now been a patient of hers for 5 years and we honestly LOVE her! Her bedside manner is AMAZING, she always makes us feel so welcomed and is always so happy to answer my million (yes, I'm THAT mom lol) questions. I refer everyone I know to her. Staff is great, quick appointments and will always squeeze us in if we need to be seen sooner than later. read more

This office is excellent. They all care about the child first . I mean the parents are Important too, but we come second the child is always first . That is how it should be . Keep up the good work guys . read more

Dr. Pan is an amazing doctor. I was referred by my friend whose child is also a patient. I just came to her office this week for my daughter's 2 months immunization shots. Dr. Pan really took the time to answer all of my questions and teach me how to care for my infant. She was thorough in her exam and made sure that baby was ok after her shots. The office staff were also very professional and caring. read more

Disclaimer: My children have not seen Dr. Pan or Dr. Hsu. For all I know they are fine doctors! However, my children have see the third doctor in their practice, Dr. Wong. I'll get to her in a minute... So, why two stars? My reasons range from the mild inconveniences to the irritating: 1. First of all, the parking. You have to pay for it. The lot used to allow validation & now no longer does. Yes, I know this is not something the pediatrician's office can control, but still something to consider if you are looking for a new pediatrician. 2. The waiting room does not feel clean. The toys are old and dingy. There are also not enough seats-- the waiting area fills up very quickly. 3. The staff have made errors with my appointments on more than one occasion. As in, I show up with two kids for the same appointment time slot & they only have one kid down (when I had been round & round with them a few days before making sure this didn't happen). Additionally, since my insurance changed, I have been told every time I have been in (3 times, I think ) that my insurance is not on file. This is despite the fact that I keep giving them the card to copy. 4. This was the clincher for me- I took my newborn son in for his first appointment. I think he was 4 or 5 days old. Since he was a new patient, I had to fill out all the forms before being seen (which you do on an ipad or ipad-like device.) I was by myself with the baby. Balancing him & the ipad was not an easy task. They made me fill out all the same information that they already had on file for my daughter. This made no sense to me. If you are getting a sibling child who has the same parents, same address, etc., why do you have to fill out duplicate info. It's long detailed info too- work address & phone numbers, etc. AND THEN, after I had painstakingly filled out screens and screens of info, I had to wait an additional 45 minutes before being seen. I was, by the way, early to my appointment and the first patient to sign in that day. I thought it was horrible to make a 4 day old baby wait that long. 5. Dr. Wong is nice, professional, and competent. I don't think she is a bad doctor. I know she is experienced and very knowledgeable. However, I had some concerns about some treatments recommended for my children. Her response to my concerns were not to assuage them, but instead to condescend to me. While I am not a medical doctor, I am not an idiot. Even if my concerns are invalid, patronizing me doesn't make me feel very welcomed. read more

This review is for Dr. Emily Hsu... She seemed great until I told her I would prefer to delay my sons vaccination because of his reaction to the Hep B at birth. She was not at all interested in hearing my concerns and fears. She immediately told us that she would no longer be able to see us because of our decision. We were clearly not anti vaccinations just had some valid concerns based on our recent experience. She didn't care. She made us sign a waiver then gave us the boot. I came back to pick up my sons medical record and she had the nerve to ask me which provider I was going to take my son to...LOL. Why so concerned? I am much happier now with a provider who is patient and listens. If you have any questions or concerns about vaccinations or anything else for that matter, I suggest you go elsewhere. Other notes: -Parking. You have to pay to use the garage. No validation. -They are very disorganized: they once scheduled me for the wrong date. I showed up and the office was closed. -They billed one of my sons visit under the wrong code and they tried to charge me for it because the insurance wouldn't cop the charges because of their mistake. There was a lot of back and forth but they eventually took care of it. Maybe it was a blessing that I left when I did. read more

Dr. Wong is amazing. She always has been. She takes such great care of my son and has a glowing personality. Dr. Pan does not see my son but I see her at educational meeting often and she is just a blessing to know. I was with another group before this and not that they were bad but the attentiveness of Dr. Wong leaves them way in the dust. As a first time mom with a ton of questions and uncertainties she is careful to answer every question with patience and respect. I am so blessed to know her and have her care for my child. read more

We are switching pediatricians, and I will tell you why. First off, we love Dr. Wong as a physician, and that is the only reason we stuck with Pan & Hsu for 2 years. The three stars I am giving in this update are for her. However, the support staff is terrible. They never, ever, ever answer the phone, and at least twice I have never received a callback. When I told Dr. Wong, she said that she never hears that complaint from anyone else, so it must've been a rare instance. Another issue we have had in the past is having to beg/argue to get prescriptions called into our pharmacy rather than having to take a paper prescription in ourselves. That's ridiculous, and they are the only office we have had the issue with in recent years. The last time my son was seen, which was by Dr. Do, the doctor visit was fine...the problem was the nurse. My son had a very high fever, so Dr. Do had him given liquid Motrin. That was ok, but when the nurse came to give it to him, my mother (I wasn't there) swears the nurse gave him two syringes full, and each syringe had 5ml. That's twice the dose he should be getting. She asked about it, but the nurse claimed it was the dose as-prescribed by the doctor. I asked Dr. Wong about it later, and she said the file indicated only 5ml was given. Doesn't make sense. Either my mom is crazy, or the nurse made a mistake and lied about it. Btw, they never check to see if a child is ill when you check in...there is a sick child waiting room, but it appears to be voluntary. They also make appointments at 1:15 because they re-open at 1 after lunch, but then they will sit in the back having lunch until 1:30. When our son has had ear infections with antibiotics, there has never been a follow-up visit to see if the infection cleared...I wasn't sure this was necessary until I spoke to another pediatrician who thought it was strange. No one there understands medical billing...we have a POS plan (Point of Service), but we were bullied into making Dr. Wong my son's primary care doctor under the HMO portion of our plan, even though we have the option to use our PPO portion. They literally told me he couldn't continue seeing Dr. Wong if we didn't transfer him to their HMO group. In fact, recently they left me a message stating they will no longer be taking that HMO, and I need to change my son over to a different group to keep allowing him to go there. Finally, there is the paid parking. This is common for doctor's offices near hospitals, but it is still an inconvenience. We are switching to an office that has free parking, doesn't take HMOs (solves that problem), sends all their prescriptions to our pharmacy electronically with no hassle, does in-house blood tests (for Dr. Wong we had to go to an outside lab), and actually does follow-up visits for ear infections. I know Dr. Wong loves her staff, and that love is evident in the fact that she has never seemed to understand our concerns in that regard, but she really is a doctor deserving of a better working environment. She is great, the office is not. read more

We love Dr. Wong and Pan Hsu Pediatrics! For the two and a half years we have been with them, we have CONSISTENTLY received exceptional care. From the front door to the exam room, the staff & doctors have always been very helpful. The office staff helped us with confusing insurance issues when my child was a newborn, the nurses always find clever ways to work around a stubborn toddler, and I can tell that our pediatrician really cares about my daughter in the way that she answers all of our questions and promptly follows up with test results. We interviewed multiple pediatric groups and this one stood out because: 1) Human Contact: You talk to a real human being on the phone, not a phone message. 2) MD Availability: It is easy to set up an appointment, whether it's a well child visit or a sick visit. The doctors are readily available to speak with you on the phone, even during non-office hours. 3) Experience & Knowledge: As a medical professional who works at a children's hospital, I know which pediatricians can provide accurate care, are knowledgable, and stay up to date. read more

I have been coming to Dr. Hsu since my daughter was only a few days old & now she's going to be 9. I love how I can have a sheet full of questions and concerns and we can address all of them. One time I had to call in the middle of the night & I talked directly with Dr. Hsu. Another time I emailed her & got a response in a reasonable amount of time. I first met Dr. Pan the day after I gave birth in the hospital and at the first visit in office she and Dr. Hsu really helped me and my daughter. There is no way I can change to another office. Wait time isn't too long either & just make sure you have a few dollars for parking. Thank you. read more

Five years and two beautiful boys later, we still love Dr. Hsu. Great balance. She's not too conservative, but doesn't over react either.

We are new residents in CA and trying to find a new Pediatrician for my son. Since Im a stay at home mom, we currently have MediCal, LA Care sent a book with listings so I choose this clinic as it said they were taking new patients. First off, the reception and nurse staff are very young, clearly still learning and not very experienced. My son saw Dr. Jenny Pan and is was a less than desirable experience. She made assumptions about my personal life at the beginning of the appointment while asking Q's about my son so it didnt start well. My son just turned 1, we were there for shots. He has lost a little weight because he is teething so badly. (which after doing my own research is very normal) Although I'm usually grateful when doctors are thorough, we were there for 2 hours for a 1 year vaccinations appt!!! She was condescending in demeanor and laughed at me several times, not to mention her English was very difficult to follow. I dont think she meant any harm but the appointment was very tactless and her customer service skills were very poor! I came home feeling confused and uncomfortable. Not a good experience. We are scheduled to see a different doctor next time, I do hope the experience is better... read more