It's wonderful when you work with a contractor who you can trust, and who is professional. This was…read moredefinitely the case with Ragano. Andrea was very polite and efficient on the phone, so scheduling was a breeze. The two servicemen who came out were great. They immediately found the issue with my dryer vent, did a quick repair, and answered my questions about my furnace. The price was quite reasonable in my mind. I will be scheduling them to handle any servicing going forward. I very highly recommend!

This place lived up to their reviews - so happy to have found them. They quickly installed a new…read moreApril Air unit on my newer furnace at a fair price. I will now use them for all of my HVAC needs. Thank you, Ragano!

HVAC technician Brandon came to do the yearly preventative maintenance on my furnace and discovered…read morethat my humidifier is not working and attempted to fix it. Found that it needed parts so I asked him to defer for now. His willingness to make things right is what like about Bartlett HVAC.

This company is very responsive. They don't give you the run around and are honest & legitimate…read more I placed out a repair call. They open nice and early and got me in the books that same morning. They explained the issue and fixed it. They didn't try to sell me extra services and took the time to explain things. I definitely recommend this company. Thank you Barlett Heating & Air Conditioning for getting us back in business!

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Had them come look at an Samsung induction that suddenly stopped working. The error code indicated…read morethat there was something wrong with the control board. No issues with the technician would did spend a bit of time taking the oven apart. He tested the control board and said it was the issue, collected my service fee, then an hour later sent an estimate for more than the price I paid for the oven two years ago. I can look at the part online and they are wanting to charge double, plus $500 for roughly the same labor that they just spent doing for a $65 service fee. So while they were quick to respond and nice enough... I'm still up a creek with less money and more wasted time.

I can't recommend Compass enough. Especially if you are in the market for a Mini-Split like I was…read more This is a major purchase and must be done right. I discovered Compass through a referral from another HVAC company. Think about that for a minute! Mike and his crew were excellent in every way, every step of the way. Usually after large purchases I tend to second guess if I could have done better or gotten a cheaper price...not this time. Mike's knowledge and expertise is obvious once you meet with him and that's all I needed to know I was in good hands. It was a no pressure sale also. Thanks Compass!

My AC died. Tyler from Compass showed up the same day. He explained the problem clearly and kept me…read morein the loop during the fix. Professional and efficient. Definitely recommend them!

Called shortly after 8AM during a heat advisory and was able to get service that afternoon. Ron was…read moreprofessional and knowledgeable and kept me informed of progress along the way. Oh, and my AC is working now!

AC died in the middle of the night. They came out the next morning and said my unit was too old…read morerepair (just over 20 years old), while ripping out something from the power box and seemingly breaking a component in there. They said they could try to do a repair for about $1.3k but that they couldn't guarantee the repair would be effective because of the condenser. They then tried to sell me on their highest end heat-pump for about $24k, which was too much for our needs, since our furnace was also functional. We ended up choosing a basic AC replacement for around $9k. They were able to install the new unit two days later. However, on the day of the install, they saw some surface level rust on the furnace heat exchanger and tried to get me to replace it for an additional $4k. When I said no, they backed off and recommended a CO alarm (which we already have). It felt like I was being heavily taken advantage of because I was in a dire situation. The installation went fine, but my experience of being pressured and hard sold to during the process made it feel like I was being milked for every penny they could get out of me. Take this as a precaution to check your HVAC AC/furnace/heat pump regularly, and get multiple quotes before deciding on work. If you go with this company, they will seemingly do an effective job, but they will try their best to get as much money out of you as possible.

Pending service - The workman responsible for work is very fast to provide answers. Has us booked…read morefor a full furnace and AC swap on Saturday. Fast turnaround good financing terms. Update 1: 120 minutes into the installation service appointment, within the first 90 minutes the new AC condenser and furnace were both staged. The old furnace is being removed at the 120 minute mark and the new furnace should be going in place within the next 120 minutes. The entire service time was from 0815 to 1200 for a total of 5.75 hours of servicing time to complete a total system swap. I'm impressed by a single mans strength and agility in HVAC work. I have inspected the exterior AC compressor in detail and have verified that the installation meets all local and state ordinances. The technician really goes an extra mile to select quality equipment and sell at near wholesale rates. His truck is nothing impressive and thats how HVAC trucks should be, the more beat up a truck looks the more likely they invested in actual business instead of vanity. FINAL - 1.Took a while to get the furnace done installed but it is a complex setup and he did a very clean install on it. I'm honestly unaffected by a technician who takes their time. This how they get it done right the first time by not cutting corners. 2. Is this an air conditioner or a whole house refrigerator. Because if I turn the AC on and stand near a vent feels like I could freeze a toe. The cooling efficiency is a massive step up from even something 20 years old. 3. Didn't charge by the hour or require me to pay extra for those neatly cut corners on the PVC piping, that's one FurNice install by a really pleasant installer. Secret tip: he loves having people offer a water or San Pelegrino so don't be afraid to offer a drink. 5/5 Will review furnace performance in the winter. I assume if the house is a fridge in the summer it's capable of turning into a blast furnace in winter.

Rados came out on a Thursday for the estimate and had everything installed by Sunday. I couldn't be…read morehappier.

Absolutely excellent service! Ross was patient and thorough…read morein working on our older washer & dryer. He worked hard to identify the issues, and gave us a quote by the end of the day as to what the replacement parts would cost. Once the parts were in, he returned and completed the project. We later had a few new issues and he scheduled a time to return. The issues were 100% due to the age of our machines and were unrelated to the work he did. He gave us a few suggestions and we are very pleased with the results. Very highly recommended!

Really helpful and honest service. I had a problem with an old washer and this was the first…read morecompany that could give me an honest and reliable information and quote. I would 100% return to this company for appliance needs!

Fast, fixed, done...will be using again!…read more Raymond was thorough with questions, diagnosing, and making things happen for my tenants ;-)

Raymond came out to check out the root of my leaking AC add on unit in the crawl space of my one…read moreattic bedroom. There is a reason why he has a perfect 5 stars. A huge thing for me is communication. Raymond is THE BEST with this! He explained things to me in detail and depth. Ease with scheduling. Thank you Raymond!

Loved that they showed up in a mask. He did a fabulous job. Job well done. His job is very neat and…read moreclean. Thank you

From the owner: Call for a free estimate on Commercial HVACR jobs. Specialize on Walk-in Cooler/Freezer jobs &…read moreCentral Air Conditioning. Also able to work on all types of restaurant equipment.

Called Preferred for an AC issue. They came on time and communication clearly throughout the…read moreprocess. They recommended a part change rather than pushing for more services, which shows they want to do what's best for the customer. AC issue is fixed. air is blowing nice and cool. Would definitely recommend this group!!

Preferred Comfort replaced my air conditioner with a Trane unit back in 2024. It's been running…read moreflawless ever since. Vinny and his crew were great to work with.