awful!!! do not shop here!!!!! i bought a $1600.00 massage…read morechair for my mother for a christmas present from theresa. i told her that my mother was 4'7". she didn't say anything about a 3 day return policy after i picked up the chair. i picked it up on the 17th of dec but wasn't taken out of the box until the 25th of dec. my mother sat down on the chair and said that it was not going to work because it's too big. i called on the 26th to get a refund and was told about the 3 day return policy. again... do not shop here!!!!

Went looking for a side table for my recliner. Was pretty much ignored by an uninterested staff…read morethat didn't seem to care much if I was helped. And the prices on what they had were outrageous. I found what I wanted at Ashley for much less than what similar would have cost at FR. Won't bother going there again.

Needed a lift chair! My daughter picked one out, they wrapped it up, loaded it and with their great…read moreservice gave me a military discount. I'm 93 retired Army. This lift chair from Conlin's is nifty!! What a great help to me in my cabin. Thank you so much!

Great place!!! The manager Bryan was so helpful and gave me…read morean amazing deal on a mattress!

Nobody in this place knows what they're doing. When asked about the credit checks being hard or…read moresoft inquiries, the gentleman said "I don't know I just run the application." And when the woman was telling me about their other financing option she had no idea what she was talking about "it's no credit check, definitely no credit check needed" but if anyone has half a brain they would read the website, which clearly shows its a hard inquiry. But when I told her that she proceeded to try and argue with me. Until of course I told her to read the website she loves so much. Then when she realized she was wrong she didn't say anything else about the credit check. I myself am in sales, and if you don't know what type of credit inquiries you're doing, maybe you shouldn't be selling anything.

If you're like me you would want to buy a comfortable reliable safe chair for your mother, we…read morepurchased one at pay less and unfortunately my mother 10 months after buying it will not sit in it because she's afraid of it. We called to ask If we could trade it in and upgrade. hundred percent refused. The lady that I spoke to was very rude and would not let me speak at all. I would never recommend Payless furniture.

Prices are crazy high for chairs or a bed side end table…read more Stairs going up but no elevator for the elderly

Great service, good prices, and fantastic selection. They really took care of my brother who needed…read morehis old BarcaLounger hauled off, they thru that in for $25, and the delivery of the new chair was free - pretty rare these days!

Went to SleepNumber and bought a nice bed. It was 3 years free financing. 6 months later I am…read morestill arguing with them over the interest charges that I wasn't supposed to be charged. They finance with Syncrony Bank. Syncrony Bank keeps sending me to Sleep Number customer service. Sleep Number keeps telling me it's the bank and I need to call them. I finally disputed the interest charges per Sleep Number's recommendation & Syncrony Bank denied the claim and hit my credit and knocked it backwards. Sleep Number has been less than helpful after they got my money. Go somewhere else for a bed....and don't ever finance anything with Syncrony Bank...ever! One other gotcha. They give you a lifetime warranty on the bed. Sounds good eh? But if you ever need anything done, you get to pay technician charges and mileage.

Sleep number beds are pretty good, warranty not the best. This store is not so great. Store…read moreemployees park right in front of the doors while customers have to park around the back of the building. Bought a mattress and found out when I got my credit card statement a month later they had canceled my order for no reason. And they couldn't move me up a month if I placed a new order. Went and bought a tempur pedic instead.

moved here 20 years ago to get back to home. Only a few times did we ever go to ecklunds. they kept…read moresending us stuff in the mail so I finally called up and said that they are wasting their time with us, not the other way around and the guy didnt ask any questions and hung up. I think these are two brothers but they are arrogant and have many complaints against them especially in the AG's office in montana. I walked in my last time about 7 years ago wanting to spend some good money. I walked in with people sitting down at desks and some standing on the floor just looking at me. No hello or can I help you etc. The place has problems and the problem is their owners.

Being a small businessman for several decades, I have a great respect for customers past, present…read moreand future. I also have a great respect for on-line reviews, so it is very seldom that I write a negative review because it can cause a big hit to the business. Unless the negative review is warranted. When I moved into the Great Falls area, Ecklund's was recommended by nearly everyone I talked with. I was looking for a complete Fridgidaire kitchen; fridge, stove, dishwasher & microwave. Ecklund's never, ever bothered to return my calls. I ended up going to the local orange big-box store. I'd much rather have spent my thousands of dollars with a local business but it was not meant to be. Fast forward 2 years to 2024. Fridge quit. Called Frigidaire (now part of the Electrolux organization from Sweden) and after a combined time of just over two hours on the phone with their off-shore "lack of support", they were unable to locate either my initial product registration or my very expensive extended warranty that I purchased. They referred me to Ecklund's, advising me that I'd have to pay out of pocket. Then Fridgidaire/Electrolux hung up the phone. Ecklund's advised me that since I did not purchase my products from them, they were simply too busy looking after their own customers that it would be several weeks before they could get around to me. So, here's my opinion, for what it's worth: Frigidaire/Electrolux: Never, EVER again. EVERY telephone number routes to the overseas "lack of support" number, even the corporate headquarters lines! If they work, their Mexican-made products, in my opinion, have a life span of "just beyond the warranty", assuming "lack of support" can find your warranty registration at all! By the way, my fridge is so new that the miserable blue film they wrap their products in, is still stuck in the panel joints. Ecklund's: their, apparently, wonderful sales and support for Fridgidaire/Electrolux products does not exist, as far as my experiences show. If my 3rd party service tech is unable to repair my fridge today, you can be absolutely assured that the replacement will not be a Frigidaire/Electrolux product and it will absolutely not be purchased from Ecklund's.