Absolutely horrendous I paid $520 for a new mower one month ago. It is now going into the shop for…read morea seventh time in a month. Ace will not stand by their product and when my wife tried talking to them the manager laughed at her and said I don't know what to tell you. Sincerely never ever gonna shop there again. PS I am spreading the word about this. I am connected through the milatary community and my brothers and sisters will help me spread the word.

Have used this store successfully for several years. Today I…read morewas treated like a common thief by one of the floor personnel. Accosted me over a simple sink strainer I had in a sack with the used one which I was replacing. Needless to say I did not finish picking up all the items I was there for. Have always bought my wood pellets at this store. Did not today and may not return! George F

Look Ace is as good as you're going to get in a small local hardware store. I have not yet…read moreencountered a staff, In my over 30 (100 prob if you count my time in Bozeman) visits, that has been the least bit unhelpful or unknowledgeable. I've had to return a lot of things and lived ever asked questions. We will support the local guys whenever we can, here's one I don't hesitate to use. Been there with the plumbing contractor. It's not the shop you're going to go if you need exhaustive resources for any trade but it is you spot for everyday house and business needs. Ace is the helpful place.

I bought a 5 tier tote rack from Ace Hardware on 10th Ave S. Got home and half the racks were…read moremissing. I took the tote rack back for a refund and they stated I was stuck with what I bought! Horrible customer service! Go to Home Depot instead. Same service at Home Depot, but at least they will refund!

I have never been to this place and had a good experience. Every kind of crap from the employees…read moreand as with other reviews, lots of people standing around and not helping anyone. I got tired of telling the cashier that the last time I was there which was around 15 years ago. These clowns do not even care and they know all too well that this has been going on since the inception of this place! Oh well, its your money whoever runs this place but I do not even notice you ever when I drive by going to another store that at least treats customers like their dollars count! Good riddance!

always have the best customer service and help at Great Falls Montana store they go over and above…read moreto help you find a product you're looking for and the paint department is exceptional

Place is a rip off. They don't have prices on most things and when you have them check the prices…read morethey will start around 250% of what you could buy the same tool online for, and keep tacking on "discounts", until you buy it or leave out of frustration. It's like the salesmen don't understand everyone has a smartphone now and can check to see how far off the prices are. Do yourself a favor and get whatever you need overnighted while still saving your arms and legs.

absolutely horrible experience...the old creepy owner keeps following me around like i would steal…read moresomething....this has happened every time i did business there, which will not happen again...the customer service is appalling

Excellent service and a very large selection of tile and flooring. Plus you know that the money you…read morespend is going to a wonderful cause.

We went in to make a donation. Great place with great people doing, what else but GREAT work…read more Super friendly and amenable. I would only say if you are pulling a large trailer (20ft deck-over) of goods like I did, it's a tight squeeze pulling into the donation area. There are what looks like staff vehicles parked on the right in the pull-in making it difficult. The staff did clear some things away so I could get in, but it was tighter than my comfort level enjoyed. I would recommend going thru the alley between 2nd and 3rd Avenue South which would get you close enough to get unloaded I think or consider scheduling them to pick up.