Awesome customer service.. This review long overdue for body work dome on my 2021 Ford F150 Lariat…read moretruck that was involved in a hit and run. Because of the aluminum truck bed body the shop I previously used could not fix it. So I searched around and called some well known body shops that did aluminum body work and they declined to see my truck. Thanks to Yelpers that left earlier reviews for Chang's I called and came to them. They saw me the same day which was great because I had taken off the day from work. BEST part was I was actually able to leave my truck in capable hands. They did ALL the work contacting and working with my insurance company, AAA (who did an awesome job too). Simon and his crew kept me updated along the process. Happy to report the work was great and the calibrating of the truck sensors were perfect too. Last shop could never get the rear right sensors right and I always would get a false warning. Thanks Simon!

Thank you, Chang's Auto Body Shop, and Simon for the best estimate and great service…read more Simon made the drop-off for my BRZ's rear bumper repair easy. They did find more issues after removing the bumper, and I trusted them to add the extra work beyond the initial estimate. They also say yes when I ask for a bumper polish, and everything has held up great even months later. Highly recommend!

Been using Will now for a few months. He started out waxing and detailing both of our vehicles. My…read morewife has a new Volvo and I have a big Ford F250 4x4. And now he' washes them for us every 3 weeks. The first benefit of using him that's so nice to be able to stay home while he cleans your vehicle at your house. I first met him at a friend's business while she was at work and I got his card, I'm glad I did because he does a fantastic job each time on every vehicle. He doesn't rush and really takes his time unlike the typical car wash's around. He made me truck polished wheels look new. I was considering powder coating them black or replacing them but not anymore!! He's always on time or early for appointments unlike most self employed people that just get there when they get there. One last benefit we found is he's always willing to work with your schedule.

I had Will do the full inside/outside package for my 2000 Porsche Carrera 4, and it turned out…read moregreat. He showed up when he said he would, was communicative, and put a lot of time and effort into it. I'll totally be calling him again. Thanks Will!

Both Fernando and Erick provided great service, but in particular Fernando. We had a few hiccups…read morealong the way but they were willing to work through the issues until we were satisfied. We also got a tour of the shop. It was interesting to learn that they restore vintage cars and invested in new machinery to ensure color matching of the paint. They also bought an AR painting machine to keep their workers from inhaling the toxic fumes. I appreciate the investment in innovation to provide better service to their customers and employees. We'll definitely be coming back here for any future repairs.

An unknown object hit my Lexus and damaged the driver's side headlight, bumper, and hood. After…read moreresearching different collision centers, I chose ER Collision. They responded quickly when I called, and the staff was friendly, patient, and answered all my questions. It took about five weeks to get my car back, but I'm happy with the results. The work looks great, and I appreciate that they offer a lifetime warranty on the paint. However, communication was lacking. I was told by email that I would receive updates, but I never received any. The shop only called once, about two weeks in, to say they were ordering parts. After that, I had to follow up each time to check the status. I was told my car would be ready Friday at the earliest, but definitely by Monday, which was accurate. When I called on Monday, I found out the car was finished but couldn't be released until they received proof of payment from my insurance. I only learned this because I called. After several calls between me, the shop, and my insurance company, the payment was confirmed and I was able to pick up my car. Overall, the quality of work is great, but communication could definitely be improved.

Great communication and provided updates. Completed in a timely manner. Fair pricing. Thanks!read more

All I needed was a cost breakdown to fix my vehicle. The first day, they said they would text me so…read moreI could send pictures. Never got a text. I called back the next day. They finally texted me. Never got a response after sending pictures. After a week of nothing I went to the Collision Experts on Obispo. They gave me a great cost breakdown for $20. Honestly, skip the hassle. I hate when people disrespect my time. Their communication skills need improvement.

I can't recommend this place enough! I ran over a curb and got a huge scratch on the bottom of my…read morecar and the front bumper. They did an amazing job making the car look brand new! John was easy to work with and got everything done in a fast, efficient, and affordable manner.

Update - I needed some additional help with my car's clear coat and only trusted Do's to get my car…read moreback to tip-top shape! They are so amazingly kind and skilled, went above and beyond to fit me in and take care of my car in a matter of days despite how popular the business is. I will forever take my car here for any body/paint needs. The paint is perfect again and I couldn't be happier. Thank you so much for everything!

These guys are the real deal. Over the course of around half a year I was doing steady upgrades to…read moremy s2000 to make it look more like a Club Racer version. I took this car to this body shop twice for both upgrades; one for the bumper and lip and the other for the trunk and wing. Galaxy Auto Haus did a great job for all aspects of the upgrade, from paint matching to panel fitment. I really can't tell that the paint on the bumper, trunk, and body are not from the same painting run; the color match on these panels is that good. Pricing was pretty fair and Honorio was very meticulous when it came to getting all of the details right. If I have another kind of project for a car like this, I know that these guys will get it done right.

UPDATE: It's fascinating how some people can lie straight to…read moreyour face. I never said this job should cost only $200-$300. What I said was that it would take approximately 2-3 hours to respray a bumper that is already removed and disassembled, and that only requires scuffing with a Scotch-Brite pad to create proper adhesion before spraying. Second, your estimator attempted to upsell full respraying of both fenders on a practically new 2024 Mazda CX-5 for $1,600, so please don't claim the quote was based on the vehicle's condition or imply that it is in poor shape. The car is literally new. This is a classic upselling tactic--you wouldn't even fully respray the panels; you would blend them and increase your profit at an astronomical price. The bumper itself requires virtually no preparation and at most 6-7 coats with 5-minute flash times, so my 2-3 hour estimate was generous. At the midpoint, I stated that $100 would go toward materials such as paint and clear coat. That figure is based on what I can purchase it for myself, as I received several quotes. I am not buying in bulk or leveraging large volumes the way you do, so my estimate is not far from reality. It's a small bumper overall. As for spray booth time--you don't have one, and you would never rent one for a job this small. An important detail: I know how to paint and understand exactly how this work is done. Overall, I requested an online quote first and sent photos in advance. That request was dodged. Instead, I was pushed to come in person--so additional, unnecessary labor I never asked for could be "found" to justify the price. Lastly, I never said the bumper was painted twice. It was professionally painted, but the pearl component did not turn out to my liking. I came to your shop because you claimed you had matched this color before, yet your estimator was unable to name a single model you had matched it on. Nor did you provide any proof that you were capable of doing so. I don't mind paying extra for work that has already been done correctly, but after seeing these tactics and reading outright false statements, I'm glad I walked away. The "obstacles" your estimator tried to create included: 1. Searching for minor hairline scratches to justify repainting two additional panels on a new vehicle 2. Claiming shops don't like it when parts are already prepped or disassembled 3. Taking photos to point out alleged color differences between panels on a new car

So rare to find a business that goes above and beyond Happy to have been a customer of Luxury…read moreCollision. Art was amazing , helpful, and followed through on all levels Highly recommend!!!

I cannot recommend this business more! When I inquired about body work, Art helped move the process…read morealong by personally contacting AAA. He went above and beyond to repair my Rivian astonishingly fast. He was always available via text, and even drove me to Enterprise to pick up a rental. Amazing customer service and fantastic body work.

The hood and front fenders of my 32-year-old Accord badly needed to be repainted due to oxidation…read more I'd never had a significant repaint done before and didn't know what to expect. When I got my car back, in only two days, I couldn't believe my eyes. The paint tech did the equivalent of a magic trick in matching the factory color, taking the age of the car into consideration. It now looks better than it did when I bought it from the original owners. I still can't believe it and have been showing it off whenever I get the chance. Alex is a pro, a pleasure to deal with and went above and beyond in terms of service and communication. My thanks to him and his team, particularly his paint tech. I cannot recommend this Caliber location highly enough!

Caliber Collision is located at 21800 Bellshire Avenue Hawaiian Gardens, California 90716. I have…read morebeen looking for a place to have my Honda given a little facelift. The Sun in California does damage to cars after a few years to the hood and trunk area. I was checking to see whether it was worth doing. I talked to some friends and they thought that I should just go ahead and get an estimate. I had heard of caliber Collision when I lived in the Cerritos area a few years ago. They had a great reputation. I made an appointment for a consultation and estimate. I talked with Alex and decided on a course of action. He thought I would be pleased with the results if he would repaint the hood. I decided to make an appointment to have the work done. I dropped my car off on the designated day. He figured it would take from 3 to 5 days depending upon weather conditions. When I received the call that the car was finished, I wasn't sure what to expect when I stopped in to pick it up. I was absolutely amazed my old car looked better than it did when I purchased it. I was not the first owner. I walked around the car and told them how happy I was with the service that I received. Everyone had been friendly and helpful. I found the price reasonable, especially considering the outcome. If I ever need any more work done, I will definitely choose Caliber Collision in Hawaiian gardens.

I had gone to seven other Body shops throughout the area, and had been greeted and given quotes…read morefeeling as if I was dealing with folks that were real slick at trying to tell me that the price I was being given was some 'fantastic' price and getting the distinct feeling I was dealing with either a con artist or some super slick salesman. Every one I went to. And prices that just seemed nearly outrageous as well. Then I came to Steve's Mobile Paint and Dent Repair shop. I could tell immediately I was dealing with a 'normal' business owner that would prove to me that he wasn't some one trying to make a fast buck, or lay some sales pitch on me how it's going to be some outrageous amount. I'm not sure how to put it in words well, but the bottom line is that I immediately felt I was dealing with an HONEST, and Considerate person who genuinely wished to help me and not find ways to gouge me in price nor the 'con' job of what needed to be done. In fact, he showed me how some of the body defects were in fact something that could be buffed out easily. All the other seven body shops had just tallied that area of concern as requiring well over a thousand dollars to 'repair' - when in fact, it was a simple buff and polish and gone, at well, well less that the thousands all the other shops had told me it would cost. What I've learned out of all these shops I had gone to, is that they will attempt to make you believe you need to pay thousands when often some of the 'defects' could be done at a huge fraction of the price. Could Steve had done what all these other body shops had? And got me for much more than what they all knew could be done for less?? But he didn't. That is HONESTY. That is INTEGRITY. That is a GOOD and FAIR businessman!!! He's ONE man that I would trust anytime to repair my vehicle, and would come back again and again. And, anyone that values honesty and integrity, coupled with excellent work and service, would never go anywhere else!

Steve and his team at Mobile Paint & Dent Repair did a great job fixing some deep scratches on my…read more4Runner. They quoted me a reasonable price and the job was completed on-time. I would not hesitate to take my vehicle back there.

Made a mistake parking in my garage, my fender was in need of love…read more. Texted Pro Auto Appearance, and scheduled a time for repair. I received text updates from when he was arriving, during my repair, and so quickly in the same day, when they finished. My car returned in better condition than it was before the garage incident. Thoroughly impressed with the transformation. Here's some photos to show. This company was very impressive, and professional!

My Honda was scratched, backing out of the carport. Back passenger side bumper, and also side…read moremirrors. There was more damage that didn't show in the picture of the bumper. It was at the bottom level. Was not looking good. From the beginning to the end, it was incredible service. Don was immediately on it and very accommodating. He kept me totally informed as to the time of his arrival. He was kind and very professional. My car looks brand new. He did such a beautiful job. He was very fair with the price also. I could not recommend Don and Pro Auto Appearance any more highly. You will not be disappointed.