1. Dents B' Gone

0

Seal Beach, CA

Dents B' Gone

4.4 (13 reviews)
Closed • 8:00 am - 5:00 pm

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Response time

2 hours

Response rate

100%

Services - Dents B' Gone

Mobile dent repair

Dent removal

Dents B' Gone Photos

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Recommended Reviews - Dents B' Gone

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Before and after

My car had a dent on the right front fender just above the wheel well and along a curved styling crease. The insurance company sent Tino, owner and Master Craftsman of Dents B' Gone. Tino De La Cruz was right on top of the job from scheduling the appointment to finishing the work. His level of Service was so high, I felt like I was in a time warp, going back to the good old days, when personal service was great and real. He removed the dent like it was never there. Great pleasure to have met

14 years of experience shows!

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8 years ago

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4 years ago

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5 years ago

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4 years ago

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7 years ago

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4 years ago

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9 years ago

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9 years ago

Business owner information

Photo of Tino D.

Tino D.

Helpful 3
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Photo of Kyle R.
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6 years ago

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11 years ago

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8 years ago

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Photo of Jason K.
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9 years ago

Tino is awesome. Showed up on time. Explained everything. Got rid of 2 dents on my 2016 f150 door.

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8 years ago

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Review Highlights - Dents B' Gone

“Tino removed a good size dent the size of a basketball it seemed like out of the bedside on my GMC Sierra.”

Mentioned in 9 reviews

Read more highlights

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My husband has been bringing our vehicles to Jeff since 1996, and we have never had a reason to go…read moreanywhere else. Beach Cities is our trusted shop! Jeff has always taken great care of both us and our vehicles. Everyone we've referred to him has had a positive experience as well. The pricing is fair, the service is excellent, and Jeff always makes an effort to fit us into his schedule when we need help. Thank you, Jeff, for consistently taking such great care of our cars and our family. We truly appreciate it and look forward to continuing to do business with you for years to come.

I found this experience extremely disappointing and felt that the pricing was dishonest…read more I went in for an estimate, and after looking at the damage, he initially told me the repair would cost approximately $700-$800. Unfortunately, I made the mistake of mentioning during casual conversation that I had received $1,500 from my insurance company. Almost immediately, I noticed a change in his demeanor. He then said he wanted to enter the repair into his estimating app. I had a strong feeling the price was about to change--and it did. Despite having just assessed the repair himself at $700-$800, he came back with an estimate of $1,150. This is a business that performs these types of repairs regularly, so I find it very difficult to understand how the job went from $700-$800 to $1,150 immediately after I mentioned the $1,500 insurance payment. I obviously can't prove his motivation, but the timing and circumstances were extremely suspicious. It left me with the impression that the price was being adjusted based on how much he thought I had available rather than what the repair actually should cost. Needless to say, I won't be doing business with him. Very disappointing experience.

Bumper Buddies

Bumper Buddies

(626 reviews)

Eddie showed up early and on time and after his work was done it looked brand new. It wasn't just a…read morepaint job it was top notch.

This photo was what I submitted when requesting a mobile repair quote, and the damage is centered…read moreon the reflector itself, along with dents above and below it. The repair quote I received did not specifically exclude the reflector repair, and it included a charge for "additional materials." Because of that, I reasonably believed the visible reflector damage was included as part of the repair. When I called the office before making the appointment, they didn't tell me that the reflector itself will not be fixed. When the technician arrived, he informed me that they could only repair the dents above and below the reflector, and that the damaged reflector itself was not included. When I called Bumper Buddies for clarification, I was told that because I, as the customer, did not specifically request reflector repair, it was not included in the quote even though the dents directly above and below the reflector were included. As a customer, I relied on professionals' expertise to evaluate the photos and provide an accurate estimate. If a major visible part of the damage was not included, that should have been communicated with the customer or clearly stated in the quote rather than assumed to be excluded. It's not unreasonable for customer to expect the communication of "hey, I see your reflector was also damaged, but we cannot fix the reflector itself, but we can fix the dent above and below it". The repair quote may have matched their internal interpretation of the estimate, but it did not match a customer's reasonable expectation based on the photos submitted. During my follow-up call with Nick, he repeatedly stated that it's a "communication error" and the quote did not include reflector replacement because I had not specifically requested it. That explanation raised even more concerns for me. As a customer, I relied on their expertise to identify and quote the visible damage shown in the photos. I should not be expected to name every individual damaged part or anticipate every technical detail in order to receive an accurate quote. If I had the professional knowledge to identify every repair item myself, I likely would not have needed their service in the first place. That is exactly why I turned to them for an estimate. Based on this experience, I would not feel confident on any future estimates from them unless every single item is spelled out in writing beforehand.

Dents B' Gone - mobiledentrepair - Updated October 2026

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