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    Dentex Midwest

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Dentex Midwest

    Bumper repair

    Auto customization

    Dent removal

    13 More Services

    Auto exterior customization

    Auto hail damage repair

    Auto mirror repair

    Auto mirror replacement

    Vehicle painting

    Wheel, rim and tire customization

    Auto window repair

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Tint application

    Tint removal

    Window tinting

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    Schaefer Autobody Centers – St Peters

    Schaefer Autobody Centers – St Peters

    (10 reviews)

    St Peters

    Couldn't be better. They communicated with my insurance company and me. My car was done in 3…read moreweeks. I got at least weekly updates. They were polite and understanding about difficult it is to need car repairs.

    Terrible communication with repairs that exceeded the estimate by more than 20%. I encourage…read moreanyone looking for a repair shop to look elsewhere. My recommendation would be Mid-America Collision. I used them previously and they were fantastic. I wish I would have used them for my most recent repair needs. Lengthy details to follow... In mid-December, I obtained estimates from 3 auto body repair shops along the North Service Road in St. Peters. Schaefer and Mid-America Collision were within $40 of one another, while the third shop was $1k less, which I found suspect. I chose Schaefer simply because they are a half mile closer to my house. The estimate indicated the repair should take 15 days. 1st lack of communication - I was not informed that the 15 day estimate does not include part acquisition, and parts aren't ordered until your vehicle is dropped off. A week after I dropped off my vehicle, I sent an email requesting status as the Carwise app continued to indicate "Pending" as the estimated completion date. I received an email response that the needed part had been "mispackaged" and they had to order another. On January 6th, I received an email that the part had arrived and my projected completion date would be mid to late the following week. Meanwhile, the Carwise app sent a notice that my vehicle was on track to be completed January 16th. On the 16th, I was expecting to pick up my vehicle, however since I hadn't heard from Schaefer I decided to call them at noon that day to confirm that the car was completed. During the call, which I initiated, I was informed my vehicle repairs were being delayed due to another vehicle taking longer than expected. I was informed the completion date for my vehicle was delayed until January 23rd. The Carwise app sent a notice on January 19th that my vehicle was on track to be completed January 23rd. On the 23rd, I was expecting to pick up my vehicle. Once again, I had not heard from Schaefer, so I called them at 10AM that morning and was informed that my vehicle still needed to undergo calibration at an off-site facility, and completion of my vehicle would be delayed for another in-determinant amount of time. Finally, at 5PM on January 26th, I received a call that my vehicle was complete and could be picked up anytime the next day. When I went to pick up my vehicle, the repair bill was nearly $800 higher than the estimate. The overage was due to the cost of calibration and towing to the calibration facility. Schaefer knew that my vehicle would need calibration, however the cost of the calibration and towing was not included in the estimate. While the need for calibration was mentioned during the estimating period, there was no mention of this additional cost. IMO - This was quite deceptive. Upon receipt of the vehicle, the interior roof liner had not been cleaned. Therefore, we had to return the vehicle to the repair shop for inner roof cleaning. This repair work was paid out of pocket (did not go through insurance), which also meant no rental car. My wife and I had to schedule around 1 vehicle for the duration of this repair activity, which made the uninformed delays even worse. When I discussed the inconvenience with the shop manager, he apologized, but an apology in no way helped my situation. There was no offer to make it right. Anyway, that was lot and details matter. This is why I encourage anyone looking for shop to go elsewhere. Schaefer may do adequate repair work, but why deal with the headaches.

    Dentex Midwest - bodyshops - Updated May 2026

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