Thank you dental masters for the opportunity to get my smile correct with ortho. I love coming here Cynthia makes me feel at home Dr. Dorsa explained treatment properly for me . Can't wait to continue to see changes in my smile Y hablan español Raza, todo muy cómodo y los precios también, del personal enfrente a enfermeros y doctores son súper buena onda muy profesionales y siempre attentos bien recomendado 100% read more

BEWARE OF ANNIE. REQUEST MARIA! Yesterday, Maria completed the right side of my deep cleaning and was AMAZING, five stars! She numbed me properly, was professional, and made me feel completely comfortable. Today, Annie was supposed to complete the left side. She used very little Novocaine, painfully injected the top of my cheek, and then wanted to begin the deep cleaning even though the entire bottom left side of my mouth was NOT NUMB. She insisted one shot was enough. I wasn't angry, I was genuinely AFRAID to let her continue. I stopped the procedure and left without completing my cleaning. I can't say ethnicity played a role, but as a Black woman, with the conversations surrounding anti-Blackness in some Asian communities, this experience heightened my fear and discomfort. I will ONLY allow Maria to finish my deep cleaning. She was excellent. read more

Absolutely awful customer service, they kept rescheduling me and then when I finally got scheduled they said there was no one available. I CALLED OFF WORK FOR MY APPOINTMENT AND THEY COULDNT EVEN GIVE ME A NOTICE???? Never coming back EVER!!!! If you care about customer service this is NOT THE PLACE FOR YOU. read more

On Friday October 25th Dental Mater's Staff was running late by an hour. They said that one of the dentists didn't come in to the office. I was given epinephrin as a local anesthetic instead of an anesthetic that contains no adrenalin. The epinephrin triggered severe tremors and created the risk of interacting with my heart device, from my heart, to my shoulders, to my back and on down to the back of my thighs. They managed to remove my dental crown even though I was trembling from the extreme cold I was feeling. I said I couldn't take the pain and uncomfortable trembling anymore and to call an ambulance to the Kaiser Emergency room for me. It was also extremely cold in the Emergency Room and my shivering reappeared. After five and a half hours of blood tests and contacting my heart device staff at Boston Scientific and laying on a bed under a cold ceiling fan, the doctor offered me several blankets to stop my shivering. Then she said that the next time I go to Dental Masters for a treatment, I should tell them right at the beginning that I want them to provide me with a warm blanket. Also that I should make sure to wear warm clothing when I go to the appointment. I think Dental Master's didn't take the time to read that I had Congestive Heart Failure or what medication they had given me 5 years ago. I had the same work on my bridge done 5 years ago and had no problems! Oh, and when the dentist was brought in to see what I was complaining about she said, "You are just nervous. Stop it. We'll give you 10 more minutes for the medicine to kick in. That will give me time to eat my sandwich." Too bad their regular office manager wasn't in the office that day, I can usually communicate with her very clearly! read more

The staff at Dental Masters is very nice and helpful. Dr. Amanda was thorough and understanding. I had a great experience.

10/10 Service! Have been coming here for years they have taken care of me with deep cleanings and wisdom tooth extraction and everything is always seamless the staff are amazing and are very caring and attentive to my needs and questions. Today Dr.Kim took care of my crown replacement and it went amazing no pain just efficiency and care. Isa was also taking care of my temporary crown and was exemplary at her service and taking care of me and my teeth and finally the receptionists Ashely & Sabina were very helpful and caring even though I came later for my opponent they still took care of me and I'm blessed to have been coming here and will continue to come here for future years read more

Dental Masters - Office location - General Dentistry Near Me - Downey, California

Beware of this place if you have medical! My brother went in because he needed a crown. They immediately told us that his medical didn't cover the procedure and charged us over $1800. We didn't question their response and went ahead and made monthly payments. Not even a year later, his crown fell off and went back and they wanted to charge us the same amount. That's when we did some research and called Medical and they stated that crowns are covered!! We got a second opinion at a different dentist, they submitted the crown request to medical, and within days, we got the approval and my brother got the crown replaced for free!! They are a bunch of scammers!! AVOID them!! read more

My name is Enrique M. and I like the professional staff. I had dental work done at the Downey office. My Dr Gupta is so profescional, the assistent Issa, Irene and Ashley Reception are so kind. Christina Treatment Cordinator help me with my paper work when I need it. Thank you all for your hard work. read more

Absolutely loved the care I received at Dental Masters! One of the best dental appointments I've ever had! Dr. Vu and the staff were so friendly, professional, and detail-oriented. My teeth unfortunately chipped from an accident and Dr. Vu rebuilt my teeth perfectly! It was painless and efficient. The hygienist, Hoai, cleaned my teeth and my teeth have never felt so clean. Thank you, Dental Masters! read more

Dental Masters - General Dentistry Near Me - Downey, California

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I'm a new patient and honestly it's refreshing that the employees here all are attentively...thank you dental masters for treating me with respect and comfort, having your teeth checked can be scary but when in good hands with care it can be less stressful and a pleasant visit, Dr Vu dentist amazing, Hygienist Haoi amazing my teeth feel amazing... read more

Dental Masters - I'm a new patient and honestly it's refreshing that the employees here all are attentively...thank you - General Dentistry Near Me - Downey, California

Dental Masters is easily the best dental practice I have had the privilege of being a patron. Before my relationship with this business, I had a terrible distrust of dental practitioners. So much so, that I avoided getting work done because I did not believe that my best interests were a priority. Dental Masters changed all of that for me. The office people always greet me by name and remember details of our past conversations. I am always asked how I am and how I'm feeling; it's an incredibly warm experience. hygienists perform their work quickly, accurately, and care deeply about my comfort through the process. The Doctors are kind and patient and treat me and my dental issues with understanding and compassion. Before coming here, going to the dentist meant I was full of dread and fear. Now I cherish every visit. I know you will too. read more

Been coming for the past 10 years. Great doctors and staff. They truly treat you like family .

Clean office, friendly staff, professional service. Never had a bad experience at this location.

Went in for a root canal, wisdom tooth removal, and filling on a Saturday 4/22. Much of the procedure seemed to have gone well at the time, they prescribed antibiotics and 800mg ibprofin and I was sent home. I got to the pharmacy to pickup my medications, but the prescription was not sent to them. I tried to call back Dental Masters but they were closed by then. I called the after hours number a bunch of times and left messages, and was told someone would call me back, only I did not receive a call back until mid Sunday, finally Sunday afternoon I had my antibiotics, a whole 24 hours and then some after my surgery. This is an issue because it may have led to my bad outcome. Through the week, my face was looking more and more swollen, and pain level was rising. I had returned to Dental Masters on Tuesday 4/25 for a second look. Wednesday 4/26 I was laying down in pain and passed out, fell on the floor and was like rolling around on the floor overwhelmed by pain, my wife discovered me and called 911. The ambulance arrived and took me to the ER. As my condition was serious, I was hospitalized, they put me on IV antibiotics. On Friday 4/28 The hospital dentist put me under general anesthesia and removed the failed root canal tooth and drained an abscess. I am still in the hospital and recovering as of Saturday 4/29. read more

Dental Masters - General Dentistry Near Me - Downey, California

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I had wonderful experience at Dental Masters. They treated me like family! The staff is very friendly and helpful. My teeth cleaning with Maria was great! This was my first time there and I'm impressed with the staff! They make you feel welcomed! I highly recommend them!!! read more

Staff was kind, attentive, and made sure the process went by smoothly! Ashley made sure to answer any questions I had but Ophelia went above and beyond to make sure I was comfortable. Big thank you. read more

I came here after seeing the great reviews and seeing that they offered both dentistry and orthodontics which was super convenient for me. I did my consultation and they listened to my concerns and goals. They broke down in detail everything and walked me thru the process. I was on board! The front desk and everyone interacted with is always so friendly and helpful. I've done my deep cleaning with Lisa and she was great. Can't wait to come back for my next appointment. read more

Just for my wisdom teeth taken out here. Oral surgeon was super professional. Had a smooth recovery process and shout out to the staff here. Super nice, give this place a try you won't regret it! read more

Me and my wife have been going to Dental Masters for a few years now. The friendly staff makes it easier to go through dental work. They are caring and professional. read more

We have had a very good experience with Dental Masters in Downey. Dr. Christina and her staff are very professional and courteous. They take their time to explain the procedures and do a great job. We can recommend Dental Masters and Dr. Christina for your dental needs. read more

I got a root canal and it was surprisingly really fast. Cynthia was really helpful and keeping me calm. Front office is really nice and helpful. Good experience overall, definitely would recommend read more

Cynthia and Irene were really nice and worked really fast. They both were really knowledgeable and made the experience painless. Will visit again. read more

I've been coming to this dentist for a long time. I had to have a lot of dental work and a lot of teeth replaced, Dr. Christina and the staff are all wonderful. After all the work they did, I had very minimal pain. My smile looks 100% better. Highly recommend this office. They treat you like family and they work really hard. Thank you dental masters. read more

My Family and I have been coming here for years. We like the service and the staff. My kids also did their braces' treatment here. Happy with everything !! read more

The fronts desk is extremely accommodating to your scheduling I've ran a few minutes passed my appointment the whole staff is able to squeeze me in and get out at a very great time hardly any wait time. Mary was the assistant very friendly lady I've been helped by her many times before. I was seen by Dr. Chung and he was very friendly and asked if I was comfortable the whole way through no pain at all during my work. Along with the rest of the front desk Sabina the amazing Treatment Coordinator in explaining your next follow up appointments! She really puts in the time to explain treatment plans guides you till you get a plan? Also they started offering a great Free Cleaning with or without insurance!! So if you are in the area of Downey Dental masters offers great services and treatments I drive down here from Hollywood area because how comfortable I feel. read more

The dentist is typically a very scary place, however, I'm always reassured that everything will be fine. The Doctor & the staff have provided some of the best dental service I've ever received. They thoroughly explain what's going on & not to mention every procedure has been pain free lol. read more

"TERRIBLY SLOW" They seem to over book their appointments. Almost every time we come here, we show up a little before our appointment and it takes them an hour before we are called in. What's the point in making an appointment if they don't take you in at that time. On top of that, most procedures seem to never be covered by our insurance. They seem to choose codes that are not covered so we would have to pay out of pocket and use their credit service. Time to look for another dentist office. Most other dentist in the area have 5 stars and this one doesn't. Should have read those first. read more

The team here at dental masters was very accommodating, helpful and supportive. I broke a molar last week and needed it fixed as soon as possible as I was 36 weeks pregnant (currently 37). They were very careful when dealing with my pregnancy and very patient with me as I also have a huge fear of dentists. Cynthia and Dr. Dorsa took their time explaining each step of the process to me and made me feel as comfortable as can be. 10/10 Definitely recommend. read more

I hadn't been to the dentist in a couple of years so I was nervous, but the staff and dentists at Dental Masters were incredibly kind and helpful. Not only did Cynthia answer all of my questions, but she created a calm environment and made me feel safe. The hygienist Mai was amazing as well Dr. Bigdeli clearly explained each step of the process and guided me through everything he was going to do for me to have healthier teeth. It was a great experience and I will be coming back to this office to do all my dental work! read more

The staff is friendly and amazing, whether providing customer service at the front desk or over the phone. I always make an appointment over the phone and I speak to multiple people and the customer service is always amazing. In the front desk I usually have Ofelia greet me or help. She is helpful and amazing. The same goes for Gigi who is always greets you and provides the best customer service. She is attentive and does a great job! The hygienist that did my cleaning was Lisa, and she is does a thorough job. She makes you feel comfortable and let's you know a step by step process on what she does. Arianna another hygienist is always amazing. She is careful and smooth just makes you feel good when your getting your teeth done. Thank you to all!! read more

It is now 8:12 am when I had a 7 am appt. I show up and everything is closed I check online and it shows they don't open until 8 am yet until right now there is no one that can attend me all the lights are off and it's not even open. I am very disappointed this is a waste of my time having to wake up early and living in Palos Verdes is ridiculous. I do not recommend this dentist very unprofessional. This is pathetic and ridiculous, even the nail shop next door is open. See picture read more

Dental Masters - General Dentistry Near Me - Downey, California

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This place is amazing, the staff is very helpful and makes you feel welcomed as soon as you walk in. Ashley and the rest of the staff are incredible! I will definitely recommend this place to everyone! read more

Dental Masters - My new teeth - General Dentistry Near Me - Downey, California

I love the way everyone there is. They are all friendly, very helpful, and have good customer service. They are all great from the front office, and back office to the doctors. Will recommend this dentist to anyone. The doctors are so gentle and the front office treats you with so much respect. Definitely the #1 dentist. read more

I've been going to Dental Masters since early 2021 and it one of the best experiences I've had getting dental work.

Dental Masters always provides a great service for my kids and I. I drive from Brea to Downey because of the amazing dental care they provide. Friendly and attentive staff, comfortable and clean environment. Definetly would recommend. read more

EVERYONE CAREFUL WITH THIS DENTAL OFFICE!!!!! For every visit they charge your insurance and plus extra out of pocket. They told me for a root canal it was going to cost out of pocket $1,100+ and charge the rest to my insurance, so I decided to go to a different dental office for a 2nd opinion, AND GUESS WHAT!!! you guessed it I was not charge anything my entire work was covered by my insurance. I highly recommend you stay away from Dental Masters they are greedy. read more

I spoke to Ariana about a week ago and I explained that I needed to use my benefits before the end of the year. She said no problem,, she would bill my dental provider and my benefits would be used for 2021. Then she made an appointment and when I arrived, no one knew when Ariana would be back in the office and Cheryl, the other office person, said that my insurance would have to approved by my dental plan and my benefits for 2021 would not be used!!! I waited 45 minutes to be seen by Dr. La Viola. He looked at my exrays, never explained anything, just said he would be back with the treatment plan and NEVER came back in my room. The staff is terrible, the dentist is rude and didn't care that he keep me waiting, and never apologized. I suggest that if you have hours to waste, like incompetent office help and a rude dentist, then by all means see Dr. LaViola. read more

This dentist office is the BEST. The office is clean, They explain every little detail, they are confident in their work, and they are all extremely nice and welcoming. I used to be terrified of the dentist but this was truly one of the first times I actually enjoyed my experience. Thank you Dental Masters for giving me confidence in my smile!! read more

I wanted to take the time to give Dr. Christina & staff recognition. First off Dr. Christina is by far the very best dentist I've ever had and I've had a few. She was on time getting to me, she explained everything perfectly, she was gentle to the point where my whole procedure was painless, she kept asking if I was ok... I didn't feel a thing. Dr. Christina you are amazing "THE BEST" I also want to recognize her assistant Ariana she was gentle great as well. My hygienist Lisa she was also very gentle friendly professional explained everything as well, Ariana your awesome . I also want to mention Giselle in the front reception. She was smiling welcoming the minute I walked in the door. I was a lil uptight coming in, but it made me feel good to walk in and be greeted so kindly. There was one other person I encountered that day unfortunately I didn't catch her name, she helped go over cost, she was also very nice and helpful. So thank you all for such a great experience. I really hope the owners, your bosses read this review and give you the recognition you all deserve. The type of service you all provided is what makes a business successful and you should all be considered great assets to the team. Many thanks again! I look forward to my next appointment. Sincerely, Victor read more

I've been coming here for awhile, and while trips to the dentist certainly aren't joyous, the staff at Dental Masters has always been very professional, kind and pleasant. I've unfortunately needed some serious treatment -- including an extraction that led to an implant -- but their specialist did an outstanding job and communicated well throughout the process. Based on my research (which is extra important since I don't have dental insurance and need to pay out-of-pocket -- made easier by Care Credit), their prices for things like the implant, root canal, crowns, etc., are very fair. read more