Both my daughter and myself are under orthodontic care at Braces on Broad. We love it! They have…read morebeen very knowledgeable and informative. Both the iKids and the new Braces on Broad locations are state of the art with TV's at every station, comfortable chairs and extremely experienced staff members. My daughter has a very complex treatment plan and the oral surgeon was also involved. Braces on Broad has done a great job of communicating with both the endodontist and myself in the treatment plan for my her. This is my second go-round with braces (previous treatment in a different location as a late teen) and I have appreciated every aspect of treatment with Brace on Broad. Every appointment is started within a timely manner of my scheduled time and clear instructions are given as to the plan of care for each 6 week visit. Rather a you're in search of traditional braces or Invisalign , Braces on Broad is an excellent place to go!

I've been coming here since they opened and since my treatment began there has been a revolving…read moredoor of dentists coming in and out of this practice. The last visit that I was here there was a young new dentist who tweaked my treatment plan to her liking, even shaving my teeth and adjusting some other things. Today I came in and there's new staff here. I happened to just ask what my current balance is (knowing it was $150) this lady tells me $450 and demands that it's paid now. I explained that what I show is different based on a ledger was sent to me in May. She then said I can show you a ledger and I said I can show you one as well....she goes to speak with the insurance/billing person and comes back and said you're correct, you don't owe anything today, I replied I know, she batted her eyes and said I'm just letting you know. I responded and I was letting you know as well upfront that I didn't owe anything this entire interaction was pointless. -sidebar.....as I sit in the chair the staff is in the X-ray room playing Rock Paper Scissors. My appointment was at 8:30. I've been here since 8:10, the new dentist has come to the reception area to make coffee lol and I'm sitting here smh. Now I'm in a chair, mind you I was the first person here. 4 more patients are called back and immediately worked on (by the techs and the dentist goes to the chair next to me and greets the patient) I get up, go to the front to let them know that I was the first person here for an 8:30 appointment and I'm not going to sit here and allow others to be treated before me. The dentist stops in his steps from starting on the patient and comes over, greets me and says so you're getting started on Invisalign today......no sir I've been wearing Invisalign for over a year!!! So then he looks at my chart and the notes from the previous visit and I can tell he was trying to make the best of the situation but at this point I was very unhappy. Fast forward to today. 7/26 (this review was started over a week ago). My son had an appointment scheduled for last week. On Sunday night they text us and said all appointments for the following day have been canceled. So on Monday I told my son (18 year old) to call to reschedule. He called and they rescheduled him for mid August......no, that's not going to work because he's moving to NYC in August for college. I asked them to reschedule him for something sooner. Which puts us to today. It's now 1:21 and my son has been waiting to be seen for his 12:00 appointment. So at 12:30 I told him to ask how much longer it would be. After he asked they seated him in a chair. At this time, he's still waiting to be seen....which all he needed to do was pick up his darn trays. At this point I'm ready to speak with management or corporate. So if you're reading this please call me. We pay out of pocket for both treatment plans and expect better services than this. If we wanted to feel like we were at The county clinic or any other Medicaid office we would have taken our business there. Excuse any typos but at this point I'm very upset and I'm sure you get the gist of my message.

Dr Flores has been our family dentist for five years now. She and her staff do excellent work and…read moreprovide great customer service.

With my rating system (1-5, 3 stars = average, 4 stars = above average). Advanced Dental care does…read morea great job with no thrills and right to the point dental care. I enjoy going here because it does feel a little more personal but I also do wish that scheduling was a little simpler then the current process. My overall experience with this office has been really good and it might not be like other big offices that offer coffee in the waiting room and other amenities like directv or satellite radio while you are sitting in the chair but you do get good service and exactly what you pay for from a dental clinic. The dentist takes her job serious and you wont be disappointed. So if you are looking for the dentist and you live in south Grand Prairie you should give this office a try.

DDS Second review You know how I hate going to the Dentist…read more Let's just say that is why I am in this mess that I am in. DDS has a really good group of people here. If you go here Tell Kari hi for me. She is what I would call from the old schools days, "A whippersnapper". She is awesome and really cares about her patients. Not to say everyone else don't, they do. There are some really good people here. The doctor RJ Doshi, DMD is a champ for the patient. He is there like everyone, to help you. He takes the time to answer your questions and he is glad to help. I told him I have always been embarrassed about my teeth. He told me don't be embarrassed, he said" This is a no embarrassment zone". How cool is that, and he is right. So far I really like the quality of help and people service they provide. I recommend going here. I will follow up later as work gets done. Thanks James (aka John Doe)

I had their top of the line dentures made there almost 10 years ago. My dentures came with a…read morecompleate 10 year warranty. Their new office manager Henry now refuses to honor the warranty unless I buy an office exam and x-rays. The chipped part of my denture that needs repair has nothing to do with how my dentures fit or work. The little piece of paper with my name on it glued into the denture broke off. I just need to drop it off to be repaired. I has the same part repair over a year with out an office viset or x-rays. I have also learned they no longer offer a ten year warranty. I have had several repairs done over the years. The lesson is they don't stand behind their work or warranties.

The BEST dental experience I've ever had! Dr. Allala and her team are top tier. Seamless experience…read morefrom the moment I called to ask several questions to post-op. I have never felt so taken care of and heard. I felt zero judgment for putting off my dental work. Dr. Allala even took the time to teach me how to floss correctly no dentist has ever done that for me!! As someone with dental anxiety I can genuinely say I look forward to my future appointments at Serenity Advanced Dentistry Amazing care, incredibly professional, high tech and to top it all off they're Latina owned and operated I could not dream of a better place. Plus Dr. Allala is so funny!!

A lot of my teeth are in bad shape and the dr is able to do everything I need. I don't have…read moreinsurance but there's a membership plan so I can get it all done.

This is ridiculous. I took my mom to her appointment at 9AM, came there at 8:55AM and she got…read morecalled in 5 minutes later. Which is fine till we waited for MORE THAN AN HOUR for just the assistant to come in?! This isn't the first time where my mom had to wait for this long, for something so little that ONLY takes 5 MINUTES! NOT only that, they put us in a room that was NOT STERILIZE!!! THAT'S UNACCEPTABLE!!! When I pointed out to them there's BLOOD! The assistant said, "ehhhh....One of the night staff shift didn't clean this room than" I mean they open at 8AM, I would assume they go over everything before putting us in a room. The assistant then find us a "clean room" that she assume that is cleaned.. going back and forward, looking into the rooms. Did not even apologize! So, after waiting for a long period time, just for the assistant to put "heavy-body" around my mom's upper denture for a better impression. WHICH I KNOW FOR A FACT, IT DOES NOT TAKE MORE THAN AN HOUR TO DO THAT!!! it ONLY takes 5 minutes MAX!! They could have got all the materials ready, puts it in the room, comes back and get started on the heavy body then leave and come back AND WE WOULD BE DONE! We did NOT leave this office til 10:40AM! AND OUR APPOINTMENT WAS AT 9AM! We waited all this time and still have to come back at 4PM and did not leave till 5:30PM just for adjustments! I called back later on to make an appointment because my mom needed more adjustments to her denture. (It hurts her when she chews!) and I asked for morning appointments but they didn't have any till NEXT WEEK! (My mom has work at 11AM! every weekdays and off on weekends! Obviously, they close on weekends ) Like seriously, it's just adjustment! It does NOT take that long...! I complained to them what happened to us and THEY COMPARE THEM TO A DOCTOR OFFICE!!! UHH, I KNOW THAT.. NO DOCTOR LET US WAIT FOR AN HOUR IN A ROOM AND GET STARTED AN HOUR LATER!!! NO! I DON' T THINK SO! And also they charged my mom for something they don't even know what they charge for! This is the most unorganized company I have ever been to! Obviously, they do not care about their patients!

Not Happy !!!!!! Had to tell the technician what work I was having done!!! REALLY!!! Office does…read morenot check the insurance a head of time, then they surprise you with they are going to charge you 4 to 5 hundred dollars more. They had plenty of time to let me know but they decided to let me know on the day I was going to have the dental work done. Which I took a week off from work for recovery. If I would have known this earlier maybe we could have worked something out. Now I have to look for a new Dentist.

Amazing customer Service! Great environment and very…read moreenthusiastic Team! When you walk in you'll feel very welcome and cared for!

Real Dental is awesome! The amount of care they put into patients is astounding. My family and I…read morelove coming here because staff is so friendly and welcoming. Schedule with Dr. Luka!! He is informative, patient and great with treatment.

Love my dentist. Quick and painless appointments. My kids and I love coming here. Staff is so nice…read moreand caring. Dr. To is so sweet and my children are so comfortable with her.

By far the best Dentist establishment here in Dallas County. My Dentist and her staff are very…read morethorough and very professional. Great customer service. They saved my mouth. Very reasonable prices. I still have things to do for my teeth. But compared to where I was before I am much more improved. Thank you for all your work.

I came in for one of those twice a year cleanings, and I'll definitely come back…read more The front desk lady was very friendly. She greeted the moment I opened the door and offered me a water. I asked if there was somewhere I could put my umbrella because there wasn't anything in place, but immediately upon asking, she walks out with a plastic tub for me to put it in. Also, the check-in process was very simple. I had to fill out some paperwork since it was my first time there, but unless I was a walk-in, they just ask if I was the person for a reservation. I don't even have to touch a paper to sign in. Then, I met with the hygienist for my cleaning. She quickly got my x-rays and updated me on the state of my teeth. She then proceeded with giving me my cleaning, which she did very thoroughly. She made light conversation, which was nice, considering I could only respond with "uh''s and "ah"s. She made me feel very comfortable and at-home during the process. Lastly, I met with the dentist, Dr. Jung. She performed the oral cancer screening and asked me about my dental history/status. I actually have a special issue with my jaw, and she knew about the details of my condition. I've been to other dentists that weren't very well informed in the area, so it was very refreshing to hear that she knew about it. She wanted to keep updated on it. She's very knowledgeable. Upon leaving, I received a goodie bag of dental items, and I was very impressed. I typically receive no name generic brand item, but this came filled decked out with quality dental items. Overall, I had a great experience, and as mentioned before, plan on coming again.

We had been putting off seeing the dentist because it typically is a pleasant experience…read more All that has changed the Dr JJ and her staff are amazing. This is truly pain free dentistry! Prepped for two crowns and filling today. Do yourself and your teeth a favor by visiting this office.