Third time here, and they are still on point! I'm grateful to have a wonderful dental experience. I…read moredo, look forward to getting my teeth cared for, because of the staff here. Shout to Melissa for being the first person I spoke to who gave me a warm welcome, deeply listened to my billing & insurance concerns, and referred me to a team member for additional assistance. Applause for Samantha who helped me w/ my dental credit and thoroughly informed me on what to expect with the additional services. Big smile for Jessica the dental photographer. She was friendly, positive, caring and gentle. She also was thorough -- she took an extra picture of an area that had some sensation (no pain or discomfort). Dr. Cunningham was approachable, open to my questions, and did not seem rushed. She took the time out to show me what was going on with my teeth in the X-ray and educated me on some of the dental terms. I never knew that my wisdom teeth are already there, just underneath my gums. Cool to see where they were via X-ray. Keeley was THE best hygienist I was paired up with. She was gentle, took the time to educate me, pointed out the dental areas that I need to be more mindful of, gave me great tips on how to get to hard to reach molars: relax mouth halfway, instead of opening mouth all the way. She also said for gum health a reading of 1-3 are healthy, if there were any 4s, they would address it. Also, last interesting I learned is that tartar builds up after 48 hours of plaque not being properly removed. My mouth is really happy to get the care it deserves :-) Thank you Mint of Oak Cliff/Bishop Arts!

For the longest time, like everyone else I've heard the radio ads for Mint Dentistry like an…read moreoverplayed record. I finally decided to give them a try twice this year & regret both visits but I will stick to my experience at the Bishop Arts location. My appointment was scheduled for 1:45pm. Granted this took quite some arranging since I have braces with an orthodontist almost an hour away & normally have to make 3 appointments just to get things done with both. The staff knew well in advance & I reminded them yet again at my appointment that my ortho appointment was at 4:20pm giving them at LEAST 2 hours for a cleaning. I arrived on time for my appointment but did not see the doctor until 3PM. If the appointment wasn't vital I would've left. As I sat waiting, I had to notify my ortho I wouldn't make it on time in the mist of that someone came in to ask for out-of-pocket money for a "deep cleaning". Keep in mind I just had the exact same services done 6 months prior, but she was requesting almost $100. I was already irritated so I set up a payment plan because that didn't seem right to me & needed to speak with my insurance. Furthermore, I didn't leave the office until 4PM! The doctors response "This is why I tell patients to not make appts back to back because you never know how long an appt will be & I'm the only doctor here." Excuse me ? Never have I ever been at the dentist for almost 2.5hrs for a cleaning & you being the only doctor is not my issue. If you cannot maintain your schedule don't book patients BACK TO BACK ! Ultimately, I was correct regarding the costs & they had to refund me which took a couple weeks. The office seriously needs to reevaluate their scheduling system. Its clear one doctor cannot handle the office workload without creating an inconvenience for patients. Secondly, the finance coordinator needs to file insurance claims first to validate coverage versus assuming & incorrectly charging patients. If you have ever paid out-of-pocket, I HIGHLY RECOMMEND checking your dental EOBs to see if your insurance covered what you paid. Because unfortunately you cannot trust the billing department to audit their claims & properly reimburse patients. It also seems to be a habit of the finance department & the doctor to suggest a "deep cleaning" to gauge extra funds from patients. Google reviews can attest to this. I'm only giving 2 stars because of the staff I encountered outside of the doctor & finance person. Especially the young lady who polished my teeth! She was quick & her energy was amazing. Overall, this experience alone has made me second guess trusting any other dental office. I don't care what the radio says, I do NOT recommend Mint!

Pros: The staff is friendly and the office is clean. Con: I…read moredo not like that as a parent you are not allowed to go back and be in the room with your child during the procedure/cleaning, only during the initial exam...ok with older kids but uncomfortable with kids under 7. I've never been to an office where I wasn't allowed in the room with my child. Another con is I was given an appointment to return and have a procedure done once approved by the insurance, only to be told once I was there that the dates of service had expired and would have to reschedule. That's an important detail that was overlooked and caused me wasted time and effort which could have been avoided if the staff was more organized in this aspect.

This was our second visit. Everyone is friendly and its clean but it takes a while to be seen and i…read moredont like that they dont open until 10 am. Being a working adult i prefer places that can get me in at 7 or 8 am. I do like that its very close to our home. The waiting area is very kid friendly and surprised me the first time we came here. The windows are painted over so you cant see inside until you are actually inside. I imagine it helps keeps break ins at bay.

This is the most unprofessional healthcare experience I have ever had. I never dreamed customer…read moreservice could be this poor and that a dentist could be this incompetent. To add to that, the environment is unkempt and it is a very unpleasant place to be. I cannot even give details of this experience because the details are just so absurd that typing them here wouldn't do it justice. Please, please save yourself the grief and do not go here. There are so many other competent, friendly dentists with the newest technology and professional demeanors. Please give them your business instead. You will be glad you did.

Staff here is great, my kids enjoy coming here. This office I recommend to all my friends for their…read morefamilies.

I spoke with rep to give her information. She was quite rude. When I asked to speak with…read moremanagement she stated she was management. Her name is Beatriz. She needs to be fired. No one should be spoken to in such a way from "management". There are plenty of qualified ppl for this job and she clearly isn't one of them.

I was looking for a new dentist several years ago when my friend recommended Dr. Penn in Oak Cliff…read more My first visit to Dr. Penn's office went smoothly. Lisa quickly verified my health insurance and the hygienist was great at her job. Dr. Penn was friendly and really makes you feel at ease. That was almost 8 years ago! I absolutely love everything about Dr. Penn's office. Everyone goes out of their way to make you feel at home. The majority of Dr. Penn's staff are longtime employees and obviously they are the glue that holds everything together. I always request Paula when scheduling my visits but on the few occasions that she has been out of the office, the other hygienists have been great too. My teenager outgrew his pediatric dentist and has been seeing Dr. Penn for a few years as well. If Dr. Penn is not on your dental insurance plan please call their office as out of pocket expenses are very reasonable and well worth it. This is not a fancy dental office with flat screen TVs. No, this little gem in the OC is all 80s! But if you like Southern hospitality then this is the place for you.

Dr. Penn has been our family dentist for five years. He and his staff are all caring, knowledeable…read moreprofessionals. Dr Penn has a very relaxed bedside manner that puts the patient instantly at ease. When he sits to talk with you, he listens and answers your questions in plain English. I reccommended Dr Penn to my elderly father who does not have dental insurance and my dad raved about how nice the assistants & Dr Penn were to him and very reasonably priced. My husband's childhood dentist was just shy of a barbarian, hence my husband's dislike of dentists in general with Dr Penn as the lone exclusion.

Me dieron una cita a las 10am Y nisiquiera está abierta la…read morepuerta, tampoco hay nadie Hace frío y llamo al teléfono y nadie contesta nadie Llego

Scammers--stay away from this place. They told me I needed a root canal and then a crown, had me…read moremake multiple appointments, but the office was always closed when I showed up. No dentist was ever available. This feels like a complete scam, and I will be disputing the charges. Do not trust this business.

This is the one. If you're looking for a new dentist, just go here. Absolutely the best experience…read moreI have had in a dental office, ever. Had an appointment at 10am, out before 11am. Julia at the front desk was so kind and helpful in getting insurance, paperwork, and services scheduled and ready to go. It was totally seamless. The dentist himself and dental hygienist both delivered excellent service and walked me through every step of the x-rays and cleaning. Totally cool that they were able to capture a 3D image of my teeth so I could see in detail what they looked like, including what my bite pressure was (didn't know this was possible to measure so easily). As far as the cleaning itself, it wasn't painful at all and the dentist made sure I felt comfortable and relaxed. They give you a pair of sunglasses to block the light, they have music playing in the room, and a TV with movies if you want to watch something. The cleanliness of the office was pristine, and parking was available right out front of the building. Super easy. I'm new to Dallas and I am so glad I chose to come here. I will be back.

Truly no doubt!! Most definitely recommend friends and…read morerelatives. It was a great privilege to be in your office. Dr. Dang, Jenny and Monica very much appreciated to their times and efforts on my procedures. Bella Family Dental surely changed a whole new positive prospective on going to the Dentist for me from now on. My result at their office was so professionally treated like a family member. More than words could express.... Thank You so much t

This message is for all those people who hate going to a dentist. I also was one of those people…read morehowever my teeth smile and appearance was so bad that I dreaded looking myself in the mirror I could hardl y chew my food I could never smile or if I did laugh I had to cover my mouth from embarrassment. It is easy for a business to get 5 star rating if they only have a couple reviews but in doing my research Viva Dental had five stars from 86 reviews which tells you all you need to know. This place is the REAL DEAL. They did The Impossible they not only fixed my teeth but also helped me to get every single possible discount and savings which made it affordable BUT did it in such a non painful way that i still cannot believe there was not ONE TIME that i experienced any uncomfortable moment .They took my mind off everything by putting a swivel adjustable flat screen attached from the ceiling that is lowered to your height and face with all the new movies to select from so every time I went to the dentist to have them work on my teeth i was always excited because it was like going to the movies. Every time I went for my appointment the way they welcome you is beyond belief I literally felt like the president of the United States has entered the building that being me LOL by their professionalism and the awesome wonderful 'TEAM-ORIENTED STAFF' that makes you feel like family .OH YES... I almost forgot... they also put a nice pair of headphones on your ears so you can't HEAR ANYTHING except for the movie LOL I drop in once in a while and get some cleaning/ adjustments done and still after 10 months of coming and going they genuinely care about their patients. Oh...and now when all my friends and family see me smile they cannot believe their eyes!! If there was one thing that I could help a complete stranger with that is looking for a dentist, it would be DO NOT PASS THIS PLACE UP... VIVA DENTAL FOR LIFE BABY !

The front desk staff are friendly. The doctor however is unprofessional.. The doctor left one side…read moreof my mouth much lower then the other side then laughs at my face when I tell her I'm not biting the same.. Gaslights me and tells me that this is due to my bite before... LITERALLY laughed at my face along with the assistant... words cannot describe how upset. WILL NOT BE COMING BACK BETTER JOB AT IDEAL DENTAL... DO BETTER AND BE HUMBLE! P.S. cleans are also usually uncomfortable, but the clean here was PAINFUL

I called and spoke to Ana on 3/7/2023 as I'm a new potential new client coming from Chicago. I have…read morehad a consultation in the past with another dentist but had to move so wasn't able to have the surgery, and don't know the time frame. As a courtesy I sent my insurance information to her, and for 16 days heard nothing back. Finally, 3/23/2023 I called again and spoke to Ana who in a passive aggressive way said they wouldn't call the insurance company. I finally asked for the office manager to call me back, and she did an hour later; she said once I had the consultation they would do a predetermination of cost. As a potential client why would I involve myself further in the process if you aren't able to confirm with insurance on coverage? Also, why are you as office managers and staff employed if you aren't able to facilitate new business? I called you, you literally paid nothing for this lead and I'm insured. This dentist is probably amazing but the staff in the office needs to be better.

I have been a patient of Dr. Tomlin's since she opened and I have been so impressed not only how…read morecapable she and her outstanding team are in technical terms but everyone is so nice and she has such a wonderful kind and caring manner as does her team. I am so grateful to everyone! They consider you to be part of their family. They rank #1 in my book and that says a lot.