The entire staff is AMAZING…read more Best dentist office I ever been. Dr Nguyen is the BEST!!!!!!!!!!! Can't wait to come back! Thank you for being so thorough from start to finish!

This place is a scam. My daughter is a student at Rice and went for a regular teeth cleaning…read more Without even measuring the depth of her teeth pockets, the hygienist told her she had gingivitis and needed an electronic cleaning, not covered by insurance - $350 cash. When my daughter stood up for herself and siad no, they told her they wouldn't treat her. We later called the dentist, and he said they would have treated her if she had signed a release of liability! She went to a different dentist, and they did the normal cleaning, and she doesn't have any gingivitis. How this place may be still in business is beyond me, but buyer beware if you choose them as your dentist

Being new to Houston, I needed to find a dentist. After one visit to different dental practice, I…read morewas unsatisfied and still on the hunt for someone to take care of my dental needs. After reading many reviews, I decided to give Dr. Morency's office a try. When I called, no one was available so I left a message and waited for a call back. My call was returned quickly and I scheduled my appointment with to come in. The lady that called me was very pleasant on the phone and answered all of my questions. On the day of the appointment, I was greeted at the front desk by the lady I had spoken to on the phone. She was equally friendly in person. She greeted me with a smile, collected my co-pay and let me know that the hygienist would be with me soon. After a quick wait time, I was retrieved from the lobby (which is beautiful btw) and taken back to a procedure room. I have periodontal disease and need to have cleanings done more often than most. After my previous bad experience, I waited a while before looking for a new dentist so I needed a major deep cleaning. After my teeth were examined, I was told that I needed a deep cleaning that would be a bit uncomfortable, so they would do it in two appointments. I appreciated that I wouldn't have to do it all at once. I had the first half done and scheduled to come back in a couple of weeks for the other part. The hygienist took her time with my teeth and made sure I was comfortable. She did a wonderful job explaining everything that she did. Dr. Morency was wonderful when he came in to say hello and numb my mouth. As a person that hates the dentist, this smooth experience is a blessing. I've had 3 visits now and every one of them has been amazing.

I needed some dental work done and my dentist retired so I went to the Jefferson clinic on Fondren…read more I was the only client in the office. I was examined by a lady dentist and following the exam I asked if she could approximate the cost and she said she would ask the girls up front to get an estimate. I went to the front desk to wait for the estimate. One of the ladies said 'Go sit down". I said "I am just waiting for an estimate so I will just wait here" She walked toward me and said: " I told you to go sit down" I said "I am your only client. I am Ok to stand while I wait" She then said "if you don't go sit down I am going to call the police". I mean I was stunned. I am an average weight and height 70 y/o female. I could not believe it. It took me about 10 seconds to realize that something was wrong and me standing silently waiting was not it. I left. I mean! What have we come to? I do not recommend this place unless you are willing to obey any request, regardless. This was quite a threatening situation...to get my teeth fixed. There are dental clinics on every corner. You could probably find one that would respect and appreciate your business. This one is not it!

I have avoided the dentist for ...four... years (I know, I'm embarrassed) because another Houston…read moredentist was awful and told me I had 7 cavities and wanted me to give him $400. I was SO nervous when I went for x-rays and cleaning to Dr. Hunsaker but am happy to report that this was the best dental experience I've ever had! First, the hygienist was so sweet and extremely thorough. Not once did I feel uncomfortable, floss-shamed, or embarrassed. She did point out some helpful things that really just felt like welcome advice. When I saw Dr. Hunsaker, he had the sweetest demeanor and really spent time with me. We talked about my x-rays and - no shock here - definitely not 7 cavities as previously reported. I asked lots of questions and he gave me great input, clearly with my teeth as primary consideration instead of money. I left feeling like I could 100% trust him and his expertise. The only thing that I'm sad about is that I wasted 4 years that I could have spent under Dr. Hunsaker's care! Dentists on Dorrington is the best! Update: received a hand-written note from "Dr. Steve" himself, simply to thank me for choosing his practice. It was personalized enough that it is evident he remembers me and our conversations. What a sweet place!

For many years I have come to Dr. Steve Hunsaker for my dental care. It is best described as…read moreexcellent in all ways--competent, compassionate, and complete. He has done work that, as an experienced dental patient, I consider exemplary. Now Chance Hunsaker is on the team. He is a brilliant dentist, who does meticulous and "cutting-edge" dentistry All told, I am very pleased with Drs. Hunsaker. Outstanding Office Manager Pam and other staff deserve much credit as well for adding to a superb dental experience. Highly recommended without reservation.

I've been seeing Dr. Hassid for the past year and can't recommend him enough! My first visit with…read morehim, he diagnosed a problem with my tooth that my other previous dentists had missed, possibly for years. This unfortunately led to needing the tooth to be removed, but he was able to guide me through the process and connect me with a wonderful oral surgeon. Throughout the process, it was evident that he was closely communicating with the offices of the various sub-specialists, coordinating my care, and probably spending time outside of his normal clinical hours to do so. Dr. Hassid has a very calm, patient bedside manner. He always takes the time to explain things, in clear, simple and easy-to-understand terms, and makes sure all my questions are answered. I can tell he really cares about his patients. His office staff are also all excellent - extremely courteous, accommodating, and professional. As an example, I had an appointment with him this morning. I received a phone call that one of the staff had called in sick, and my appointment would need to be rescheduled. However, very quickly, Dr. Hassid went ABOVE and BEYOND to accommodate me into his schedule today, so that I could still be seen. It definitely wasn't necessary but really showed the level of commitment Dr. Hassid and his team have toward their patients. I think I'll be a patient here for a very long time.

Was so happy with my first experience at Hassid Dental! Right from the moment I walked in, I felt…read morevery welcomed and cared for. They were extremely thorough with my cleaning, and talked to me in-depth about the condition of my teeth based on various x-rays and photos: what I'm doing right, what I could improve upon, what I might be at risk for, and more. The dentist also talked me through what to look for when buying toothpaste and mouthwash, and provided scientific explanations for which products work best. The new patient/scheduling process is very smooth, as well. I simply filled out the new patient form online, got an email the next day from the office to schedule my appointment (which worked great for me, since I often can't take phone calls during the day), and was ready to go. Overall, I'm very impressed with the organization of the office and the kindness and consideration of each individual I interacted with! Definitely recommend.

I can't say enough about my entire experience at West U Dental Smiles!The entire staff was…read morefriendly, caring, and very professional. From the office staff (Patty & others) who was very attentive & responded to each of my calls prior to my first visit, to the most talented, gifted, and compassionate Doctor I've ever had work on my teeth. Doctor Dodig immediately made me feel comfortable , and not just like another number in her caseload. After suffering with severe TMJ, born with a very complex Jaw anatomy, and having to discontinue my orthodontist treatment /braces. I was very discouraged with the thought of having any other dental treatments. In just 1 visit, she fixed what I thought would be impossible & far exceeded my expectations. I immediately had tears of joy as she held up a the mirror at the end of treatment. For 40 years, my biggest insecurity was my smile. I am forever grateful for her and all of her incredible staff. She literally gave me something to smile about;)

Nice office, easy to get to and friendly staff. I had several extractions and implants. Very…read morepleased with the service. Utilized conscious sedation for the first time and was very pleased. Overall a great experience.

New to Houston and I couldn't be happier I found dental associates. I went in for an exam and…read morecleaning, but was hesitant to jump straight into a cleaning. So they broke my appointment in 2 so I could make sure it was a good fit for me. The team is so kind and professional. Dr. Chance took the time to answer all my questions in a cool friendly and professional manner making me feel comfortable and confident for my cleaning. The cleaning itself was quick and well done. I highly recommend.

Dental Associates is the best!! My family and I have enjoyed the very best from Dr. Chance and his…read moregreat team

Despite a technology snafu that inadvertently canceled my appointment, Dr. Chance still squeezed me…read morein on top of his already full schedule. I needed a rather lengthy procedure, so it would have been completely understandable had he asked me to reschedule. Instead, he worked me in around his other patients and completed the procedure remarkably well. At no point did I feel rushed or overlooked. As always, he and his entire staff were exceptionally friendly and professional. I could not be more pleased with Dr. Chance as my dentist.

Dr. Chance has been our dentist for 7 plus years now, so between our regular cleanings and minor…read morefix-it work, we know him and the staff well. He's engaging, knowledgeable, totally current with dentistry practices, and every bit of work he's done has turned out beautifully (including my recently chipped tooth - he fixed it the very next day). The staff is excellent here, and the back office is so efficiently run. This takes the stress out of dealing with insurance. I've sent friends to Dr. Chance before, and will continue to do so.

I have been a patient of Dr. Chen for over 12 years, and I can confidently say that she and her…read morewonderful staff have made a significant impact on my dental health and overall experience. Despite my rigorous dental regimen, I still encounter dental issues, but having Dr. Chen by my side has made all the difference. Expertise and Care Dr. Chen is incredibly thorough and knowledgeable. She stays current on the latest treatments and technologies, which gives me confidence in the care I receive. One of the things I appreciate most is her willingness to take the time to answer all my questions--something I tend to have a lot of! She addresses my concerns with patience and makes me feel at ease, which is invaluable in a dental setting. Recent Experience I "visit" Dr. Chen at least 3-4x a year. My most recent procedure involved replacing my four front crowns (20 years old) which I had been wanting to do for years. The trauma from the pain associated with the anesthesia from the original dentist had left me hesitant. However, I finally decided to go through with it in May 2025. On the day of the procedure, I was understandably nervous and anxious. But with sweet Luca, their therapy dog, on my lap, I felt a sense of comfort. Carol, Dr. Chen's assistant, held my hand throughout the process, and to my surprise, it was over before I knew it! I felt zero pain--not even a prick. A few visits later, after a trip to the lab, I received my new crowns, and they are absolutely beautiful. I can't believe I waited so long to make this change, and I've received countless compliments on them. Dr. Chen and Carol even showed up on a Friday when they were not in the office to ensure I get my permanent crowns before I left for my trip. Exceptional Staff The entire staff at Dr. Chen's office, including Monica, Diane, Maliah (my dental hygienist), and Monee, are wonderful additions to her team. They are not only professional but also incredibly pleasant, creating a welcoming atmosphere. Every time I walk in, I do so with full confidence that I will be well taken care of. Conclusion In summary, I highly recommend Dr. Chen and her team for anyone seeking dental care. Their expertise, compassion, and commitment to patient comfort are truly exceptional. Thank you, Dr. Chen, for making my dental experiences positive and for giving me a smile I can be proud of! See you soon!!! Ginette and Fynn (too bad you don't do doggy dental)

Be careful if you choose this dental office. My experience has been incredibly frustrating…read more Before my appointment, I told the office that both my daughter and I had recently had X-rays taken at our previous dentist. Despite that, they insisted on taking new X-rays. I later found out they were not covered by my insurance because they had been done too recently. To make matters worse, I was led to believe I was making a copay payment. It wasn't until I asked for a receipt that I discovered I had actually been charged for the X-rays. Had I known that was what I was paying for, I would have questioned it immediately. The office acknowledged that this was their mistake and assured me the charge would be refunded. Nearly two months later, I still have not received my refund. I've called about once a week to follow up, and every conversation has been disappointing. Diane either seems confused about why I'm calling or has the details of my case wrong. Most recently, she told me that my insurance company would be sending me a check instead of the office issuing a refund--which makes no sense since the charge resulted from the office's own error, not my insurance company's. It's incredibly frustrating to have an office admit they made a mistake but then delay resolving it for months while repeatedly acting as though they don't understand the situation. Based on my experience, I would not recommend this office.

I recommend in the strongest terms that you avoid this dentistry practice. I regret not having…read moreregarded all the negative reviews, which seem to follow a pattern and was true to my experience as well: very long wait time, no actual cleaning done on the first visit (which plenty of other dental practices manage to do no problem), trying to upsell you on expensive procedures not covered by insurance with an absolute refusal to do a standard cleaning that is covered by insurance. I will start by saying that the staff were certainly sweet and likeable (although I could have done without the casual chatty remarks about my advanced pregnancy, some unsolicited/random banter about how I must have actually wanted a girl instead of a boy and how I better not start contracting on the exam chair. I know it's just friendly banter and they mean well but it's really not professional or necessary). However, as the visit progressed it became clear that this corporate dental office is trying their darnedest to upsell you. They told me I needed an extra deep cleaning that would cost $500 out of pocket, which I was skeptical of, but considered might be the case because pregnancy does increase your risk of gum disease. But when my husband walked out with a similar set of recommendations and an anticipated bill of $600 out of pocket, the alarm bells immediately went off. We found it strange because the recommendation just doesn't add up given our regular habits and the sum of what varied other dental professionals have recommended each of us in the past--never anything like this. Again, look through the other reviews. Our experience is not unique. When we both insisted that we wished to simply have the regular level of cleaning--and said that the medical provider should feel free to document that as patients, we opted against their medical advice and requested the standard level of routine cleaning covered by our insurance--we were given a number of flimsy excuses, including the suggestion that the dentist who also saw me that day did not have the discretion to overrule her dental hygienist's recommendations, which is obviously nonsense. Anyway, we will not be returning and it's really frustrating to feel that we completely wasted 2 to 3 hours of our time.

Overall: Do not recommend; they take forever, are overbooked and will try to saddle you with…read moreunnecessary procedures. Pros: Receptionist and dental hygenist were nice and cheerful. Cons: I filled out paperwork two days prior but when I arrived at 10am for an 11am appointment, they said they didn't have the paperwork. I had to re do it. I was done by 10:30 am. I was not sent back until 11:20 am. I was then sent back to the chair and waited another 20 or so minutes for the dentist to look at my teeth for literally 2 minutes. Then, the dental hygienist comes and did an examination and essentially refused to do a basic cleaning covered by insurance, claiming I needed a deeper cleaning that I would need to re-schedule. Overall, I was 'done' at around 12:30 but it was unclear to me that they wouldn't do the basic cleaning until the receptionist broke the news to me. Reading other one-star reviews, this seems to be a pattern. I think they're nice, but probably have a lot of pressure to squeeze what they can out of insurance. I even talked to the dental hygienist, saying I'd rather get the cleaning covered by insurance ASAP since my wife and I are expecting a baby soon and I was already slightly overdue for my cleaning (~7 months) but they preferred to not give me care if they couldn't extract all the money they could from it. Additionally, while I was in the midst of waiting, I heard someone else come in, say that he'd had an appointment that was cancelled by them (the practice) several weeks ago and that they never followed up to reschedule it for him. Again, the receptionist especially was really nice and understanding of my frustration with waiting so long but overall, do not recommend