i have a gagging issue and without Gustavo i won't be able to finish the X-ray and the cleaning session, he was so helpful and patience . thank you gustavo! read more

Although I did have a good experience with my braces, in terms of customer service, I wouldn't recommend. I always have trouble scheduling appointments and today, when I called several times to make an appointment for my retainers, I got sent to voicemail 10 times. It's not the first time they don't answer my calls, and even when I leave voicemails, they never return the calls. What I don't understand is when I'm there, the receptionists take the calls so I don't understand why they don't take mine, and I call during business hours or leave a voicemail if I know they're out of office. I'm only finishing my regiment and then I'm not coming back. I'd rather not struggle so much when trying to make an appointment, especially since the drive is so far from where I live. I do have some complaints regarding my experience with braces and stuff but that isn't my main issue. It the lack of customer service that is the issue. read more

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Dr. Oscar Arias is the best! First time meeting him and got my top wisdom teeth extracted. The numbing was painless and when he went to pull them all I felt was pressure. I just thought he was "gauging" how tough they were going to be to pull, he did it to both sides. Then all of a sudden he said we're all done I laughed and said seriously?! And he said yup!! I thanked him he walked away. So quick and I didnt even feel or hear a suction of them coming out. Each tooth maybe 20 seconds total! read more

Although I had already decided to possibly change dentist due to the experience I was going through of a job done incorrectly according to multiple dentist, the rude front desk, today the dentist sealed the deal. Don't go to dental Del Valle. Unfortunately I gave them too many opportunities to fix what they did wrong initially. I only did it because of some of the staff which were great but when the employer no longer cares about the patient and only cares about the $$$ the customer service takes a dump!!! As if I hadn't paid enough for my crown, which fell off (which cost thousands) the dentist said, "I can't re-cement it for free". As I mentioned I paid thousands, it wouldn't have been for free. read more

I went to Dental DelValle on a referral from my dentist to see if I needed a root canal. Not only did I not need a root canal, Dr Arias explained what stress and teeth grinding was doing to my teeth. It was an educational experience! The staff was great, and knew exactly what they were doing. The clinic was also very clean. read more

I came to dental de valle for an x-ray amazing very gentle he even held the tools they use for the x-rays. For me thank u for a good visit

Worst customer service I was referred by my dentist who always very helpful and this staff wouldn't help or want to go out of there way I am a office manager and this office was so unhelpful knowing I drove from Palm Springs ridiculous I will drive to San Diego then dealing with this office front staff Dr needs to clean up front staff. read more

Terrible! Unprofessional and lousy dentistry! Stay away. The woman cleaned half my teeth and I asked her why are you skipping teeth and she said your teeth are clean enough and I said regardless they haven't been cleaned in 6 months and she ignored me. read more

Dr. Chris and Anna did an EXCELLENT job in crafting my crown for a very difficult tooth, without my needing a root canal, thankfully! Thanks! Five stars. read more

My kids have had terrible experiences with other dentists. Today, my 7 year old daughter was very nervous to see a dentist, but they sure made it very special for her. The dentist was funny and gentle with her, his assistant was very nice and gave her a goody bag. She sure wants to come back! Can't forget the front desk, very welcoming and polite! Thank you! read more

Dental Del Valle - My daughter was very happy after her visit to the dentist. - General Dentistry Near Me - Indio, California

WOW!!! I have been struggling to find a dentist for so long and I when I mean I been to most trying to get help with pain and a office that's competent we'll after years I found it, unfortunately they were my last dentist I called and when I called telling them my situation i was in agony they literally got me in the next day MS. HOPE at the first dentist was a gem that's the first face of the front desk she greets you with a smile helps and gets paperwork processed extremely fast. MR. ANGEL where do I begin he was a sweetheart from the moment I got called in he asked me what were my concern and immediately got to work he notice I was in agony so asked if it can temporarily put a filling to prevent in pain but has he was doing it, mind you I had a cracked tooth to where my nerve was exposed to anything were i couldn't even drink water without crying. ANGEL immediately numbed me and MRS. ERICK came in and explained as well amazing and they brought in the DR. ARIAS, godsent!!! He started my root canal right there and then. When i tell you i don't complain nor cry over pain or anything, I walked out in literal tears of relief I was in and out in 30 MINUTES!!!! I called my whole family and I have made appointments for them all to switch over to DENTAL DEL VALLE. Thank you to the team. read more

Dr Arrias and Dr Chris are the best dentist in the Coachella Valley. If you want to be told the truth and be treated with fantastic customer service from the office staff and given the best dental care ever call this office. I can't express my gratitude for the root canal and crown that was put in for me. I was amazed at the same day service for this treatment. Thank you Dental Del Valle. read more

I was referred over for a root canal. I showed up to my appt and they ended up telling me that they couldn't do it that day. I understood since I work in a medical setting but they didn't tell me that on the phone. I asked while making the appointment and they assured me that we could it that day. I was in pain so I expected direct communication. The day finally comes and the wait was ok, not too bad. My bad experience was during the procedure. I felt it! It hurt soooo bad to the point where I jumped up a bit and even raised my hand. The dentist did not stop or even acknowledge my pain. I had tears coming down my face. By the time he finished, I was tensed up and in shock that it just happened. He didn't say a word to me or even acknowledge my pain. He stepped out right away. The assistant with him asked if I was ok but didn't say anything reassuring when I said I felt it. I go to check out and the girl at the front desk asked for my signature for an additional filling! They didn't even tell me they were going to do it. I understand it is necessary but there was no communication at all. I still added a star to the review since the front staff was nice and the office seemed clean. read more

I came here for a check up and to get my teeth cleaned. Everything was going pretty well despite the situation with covid19. This was in late June. I was told I would receive a phone call to schedule another appointment to have some fillings replaced and my wisdom teeth removed by a specialist (they said the specialist only visits every two months) who (they said) was scheduled to come in sometime in July. I told them I was moving out of the country in August so that would be perfect. Fast forward to mid-July, I didn't get any phone calls from them. I finally called them and they told me the specialist wouldn't come in until August. So much for getting my teeth in order before moving out of the country. I didn't ask about my fillings at that time because I honestly was unhappy to hear about the wisdom teeth (my top priority) and forgot to ask. Once I remembered, I waited a few days to see if I'd get anything from them. No such luck. Called again today and they told me the earliest they could schedule me was late August. I explained my situation (for the third time) in a calm voice as I understand everyone is going through something, and the woman hung up on me. No "sorry," no "let me see if anything else is available," nothing. Just put down the phone. Customer service in-person was great. Over the phone, 1 Star. My visit would rank at the 4 star level but I'm not too keen on "service providers" hanging up without even so much as a "bye." All that said, if you can get past some of the workers on the phone that perhaps could benefit from some more training, your visit might be worth it. Saying this from the perspective of someone who has also worked in healthcare and picked up the phone for appointments. Though it's not always in our hands whether we can schedule something earlier, it's nice to wrap up the call with a "we appreciate your patience" or even a "we apologize for the inconvenience. Thank you." read more

They never follow up. Worst customer service and dentist is rude. Don't waste your time here. Western dental has better service.

I was traumatized as a child having bad experiences at the dentist so I've never been a fan of going to the dentist for any reason. On my stay in the valley. I unfortunately broke a tooth. I called the Dental Del Valle they got me in and I was treated so kindly. Dr. Aris was super compassionate explained everything and was so gentle. It was one of the best experiences I've ever had at a dentist office and would gladly go back again. read more

Very poor professionalism. Do not recommend. There are some dentists who could see someone in severe pain and still find things to be cruel to them about. Learn compassion. read more

I'm relatively new to the Cochella vally, moving from Laguna Beach, buying a home in Palm Springs. I went to a dentest 5 min. from my home, they accepted Medicare. My first appointment, (not with Del Valle) with the new dentest, they did not take time to give me an oral exam, simply took a look and refered me to Dental Del Valle, for I need a wisdom tooth extracted. As a new patient, the Palm Springs dentest had a snippy receptionist and the Dr.only spent, seemingly, 5 min. Checking out my dental concerns. So my experience with the PS dentest was totally unacceptable, but they were close to my home so I thought I'd try them out. They informed me, I required a wisdom tooth extracted, so they refered me to Dental Del Valle, in Indio. Less than pleased, I made the appointment to drive to Indio. Well, here is where my dental experience changed. Upon entering Dental Del Valle, I was greeted by three very welcoming and pleasant receptionists. After filing out the new patient forms I was immediately escorted through the vast interior of the facility. Upon first impression I was unbelievably impressed by the multiple rooms or stations, for various procedure needed. They seemingly had it all. Clean, spacious, extremely professional, in appearance, complemented by a welcoming assembly of doctors, associate doctors and any number of internal employee's to assist. Of course being uncomfortable having any dental work done I was filled with anticipation and childhood memories of the drill noise and the smell that followed. NONE IF THAT... the equipment looked as if it were leading edge of the industry. Asking to feel no pain.... I felt NO pain but a quick pinch from the needle and within a quick moment Dr Chris wiggled my tooth a bit, still with extreme nervousness waiting for the big pull.... the Dr announced the tooth was pulled. I felt nothing !!!! And...I did not leave with a Novocain hangover. It was the most noninvasive experience imaginable. Well of course, then if course, I wanted them to do all of my dental work from then on... drive or no drive, I wanted to switch dental offices. So I wanted to make a follow up dental appointment. The front desk said they would not take me as a new client. That, I had to return to the dreadful Dr. and distasteful receptionist in Palm Springs. For it was a matter of ethics, they refused to make a follow-up appointment for future work, because I was refered, from another Dentist, for the extraction. The Palm Springs Dr. never provided a service other than a brief visual examination and referral. Therefore; I could change offices providing I got a professional release from PS doctor. Which I was given. So I am able to say that Dental Del Valle has the highest respect from other dental colleagues in the Coachella Valley by refusing to poach me as a new client. Now, since my release of PS Dr. I've experienced the professional treatment once again, by Dental Del Valle. I was seen by Dr. Chris, who reviewed the future dental work that needed to be done. But more importantly the associate dentest Angel, went beyond any expectations. During my X-ray procedure, for my examination, he was very careful not cause any discomfort, but more importantly he listened. He listened to my extreme vanity cry before Christmas, to please fill in my two front teeth, for during life, they've both chipped. Dr.Chris, very kindly gave me my options to cap my two front teeth, but could not get insurance approval in time for the holiday. I was disappointed. Angel, proceeded to scrape and clean, I thought, the two teeth. Not telling me, he was actually filling in the chipped teeth so in my holiday photos I would have perfect straight teeth. When he handed me the mirror, to my absolute surprise he fixed my two teeth. My extreme Holiday vanity was achieved, only by Angels listening, caring and kindness. Thank you! These are the reasons I've taken the time to praise Dental Del Valle and to their continued success. It all starts with their receptionists. In my case, the knowledge of Dr. Chris, in giving me honest options, to the special attention I feel I received from Angel. read more

Don't waste your time coming here. Made my appointment and told them specifically why I was coming in for (general cleaning). They told me i can come in same day. When I showed up to my appointment they told me they could not see me as same day appointments are for emergencies only. This is the second time mess up with scheduling me. They are incompetent and waste of time. Do not come here. read more

Dr. Arias totally changed my view of going to the dentist went in for a root canal which I heard was painful so I was scared AF . He was nothing but gentle & super sweet along with dental assistant I will be recommending this dentist for sure Nothing but amazing & 5 fives on my end . read more

Rarely do I give 5 stars. The only reason I docked down to 4 stars is due to the front end staff. Some of the employees need to remember we patients pay their wages. Some, not all of the front end staff tend to be short with the people waiting to be seen. Many of us are coming in pain. We wouldn't be here if we could help it. I came in, in pain so severe I wanted to tear someone's face off, but I maintained my composure. As someone who worked in middle management retail and as a merchandizer, I know how difficult working with the public is. You learn to tolerate the BS and move on with a smile. Front end employees, remember that. Take a deep breath and maintain. No one relishes having fingers in their mouth, the whirrr of the drill, and the pain of an extracted tooth. I'd rather give birth than have dental work done That being said..... Thank you Angel and Dr. Hani for taking good care of me. Your patience, compassion and care put me at ease in a difficult situation. While I will never be 100% comfortable having dental work done, and trust me, it takes a lot of pain to get me into the office. I'm no spring chicken anymore and I've endured plenty of pain in my life, and I shake like a leaf when I'm in the "chair of the unknown" I've made it through filings and extractions in relative calm, and that is due to ANGEL and Dr. Hanoi. Thank you so much. I admire both of you. ANGEL get back in school and become a dentist. You have the compassion to become an excellent dentist. Your chairside manner ROCKS! read more

When I tell you that this man is a Dental God I mean it! Dr.Arias is a perfectionist and he makes sure to give all his patients the most flawless smile. I had braces before with another doctor and one of my bottom tooth had shifted. I decided to visit Dr.Arias since both of my siblings had their smiles done by him and they looked great. He was so pleasant and helpful which made me feel as if I could trust him instantly. We discussed treatments and I decided on braces again because he promised me an A+ smile and let me tell you he delivered! I'm obsessed with my smile and grateful to him and all his amazing STAFF for taking such great care of me! read more

Dental Del Valle - Perfect smile - General Dentistry Near Me - Indio, California

I was refered to this dental group by a dental group that does not do root canals. I knew I needed some pretty extreme dental care, and money was a factor, as well as needing this care quickly. I've always been frightened by dentists, and knowing if have to have teeth exsized didn't make walking through the doors of this practice easy, but I'm happy I did. I've had xrays taken before and it was somewhat painful. Carlos took the xrays and was very gentle, compassionate. I got to look at my xrays and it confirmed what I already knew.... my mouth is a mess. Dr. Arias came in and explained to me what he was looking at and spoke to me about my options where. I decided to get the ball rolling by having 2 extractions. Dr. Arias numbed my gums, and with superb skills he extracted a molar and a tooth at the front of my mouth. I was tense but I knew I had to have this done, so I tried to stay very calm and let the Dr. weave his craft. Let me tell you, I almost cried afterwards. Dr. Arias kept me focused by a calm voice telling me I was doing a good job. The last extraction I had at another practice left me in mega pain. While I did have pain afterwards, I had taken a pain pill before the extraction, and as soon as I got home, I took another one. Later that night, I took my last pill. When I woke up in the morning my pain was gone! Normally I would have gone to Mexico to have my dental care. We have dogs so we would need 2 days in a hotel. Coming to this practice saved us some money, as the prices at Del Valley are about the same as in Mexico. So, consider using this practice if you need dental care. The office is very clean, and everyone, from the front and back office were amazing. Thank you Carlos and Dr. Arias. You will be seeing me soon! read more

Dental Del Valle - Easy to read sign - General Dentistry Near Me - Indio, California

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Staff is very friendly and kind always smiling and go out of their way to make sure you're happy when you leave. Angel, the doctors assistant is the best he make sure that you're comfortable and you get what you need. I gave him an A+ plus. The doctor is very gentle and kind, I highly recommend this office. read more

I have been going to DDV for a year now. It is an excellent office!! From the front office staff to the Techs and all of the dentist, the care is always superb!! read more

Was referred from my regular dentist. The dentist was horribly rude. When I asked him a question - he BARKED at me, "if you would let me finish instead of interrupting me you'd hear your answer". ....ummmmm, - he was paused talking and I thought he was finished, so never interrupted him. Even if I had, that's an inappropriate way to treat a patient. He also had THE WORST HALITOSIS, I almost gagged. Never trust a dentist with bad disgusting breath read more

Dr. Arias has a talented skill with a merciful heart to manually kneading a silver crown to fit my cracked tooth in 10 minutes. It was so amazing to see how focus he was doing it because he cared about his patient. While the other dentist told me that I need to spend $5000 for a bridge built over next two teeth or implant this cracked tooth. The crown was done for me right before the Christmas holiday. Before I left my seat, his assistant Eric (?,, I may forgot the name) told me that You might chew the meat now. What a present I received before Christmas Eve. read more

I came to get my wisdom teeth removed. I was very nervous but Angel, Irine, and Priscilla made me feel so safe. Very little pain due to a great numbing job. I'm very happy I went to Dental Del Valle to get this done. Everyone was so nice. read more

amazing place!! best in the valley staff is amazing and the drs are great! they always do an amazing job on my teeth!!

been with them for almost 2 years now and my crooked teeth have improved greatly and aligned accordingly. Thus, my confidence is greater than before. kudos to dental del valle clinic especially to the employees who are working in this establishment and of course to Dr Arias, the orthodontist. They are always friendly and welcoming everytime i go for my monthly orthodontic adjustments. I absolutely recommend this to anyone esp those who are planning to have dental braces. this clinic is also perfect for parents like myself who are looking for reasonable prices for their kids. theIr team are awesome in terms of satisfying their clients. give them a call and ask about their services. you'll love them. ;) read more

I came in for a checkup on my wisdom teeth and to discuss some other tooth issues, the staff was very friendly and great! Dr. Arias gave very practical advice and was extremely friendly. I have seen him in the past and he has always explained everything thoroughly and doesn't do more than is needed. I highly recommend him, great doctor! read more

After having a traumatic experience at another office in the area I was desperately looking for a good dentist. A friend recommended this place and I'm so glad she did! I'm so happy here and will recommend to anyone looking for any dental work/needs or braces. It's a hidden treasure in the valley! read more

Worst customer service I waited all month for this appointment just to get there and the girl to tell me to wait in the waiting area and then other clients came in and where passed in right away until I asked them 30 mins later what was happening just for them to say they'll check me in meanwhile they where just talking among themselves the whole time. I had high hopes for this place but I took my 5,000 dollars that I was going to pay elsewhere read more

Dr. Arias and his team have always taken care of me and now my boys 2yr & 3yr. My boys have had their first cleaning. The office staff is very friendly and willing to answer any questions or concerns, if your looking for a place I would highly recommend this place out in our desert. read more

Highly recommend Dr.Arias and his staff,I've always had a pleasant experience every time I've gone in,they have made my braces journey fun.

Excellent service and kind staff. We were out of town and the doctor saw us without hesitation. Helped identify the issue and resolved my pain! read more

I honestly can't thank Dr.Arias and his staff ENOUGH! Marlene, Irene , Amber and Dr. Arias himself did a marvelous job! From the very beginning staff at the front desk were great! Greeted me as soon as i walked into the doors and assisted me. The wait time was less than 15 minutes! I was amazed on how quick they got me in. Keep in mind there were 4 people before me. My visit consisted of check up, a cleaning and braces! I been to two different dentist offices and nothing compares to DENTAL DEL VALLE. Marlene was such a sweetheart and she is good at what she does. Irene did an amazing job on cleaning my teeth. it was like a whole new color ! She left me speechless once she gave me that mirror back! she was super sweet and knows exactly what she is doing ! Amber put in the braces , she made me feel super comfortable and her energy was Amazing! she was super funny and quick! Dr. Arias , he was extremely nice , very understanding and honestly he really does care about his patients! He wants patients to be happy and love their smile! He gave me a break down and it was super clear! ALSO! You can't beat the prices! He is super affordable and he genuinely cares! If i can give this office a million stars i would! I am super content with this office! I will recommend them to my friends and family! A BIG THANK YOU TO DENTAL DEL VALLE AND STAFF! I truly appreciate you guys (: read more

Excellent service, compassionate, caring and wonderful office staff. Highly recommend.

I was referred to have Xrays done for my daughter. I wasn't please with their staff. First walked in there was more staff members standing in the front desk visting and chatting away. The tech took my daughter in the back for her xrays. I asked if i can be there her being a minor and was told no. After the test the tech brought my daughter out speaking to in Spanish not even knowing if my daughter knew Spanish. I asked for the images as i was told to hand carry them to her other dentist. Tech kept speaking to me in Spanish as I respond to her in English. One of the staff couldn't even answer a simple question. When I left I felt they were rude and didn't care to show it. A few minutes passed I returned back into the office to give them the information that they needed and stated they will call until tomorrow because the other office was closed. I was able speak with my daughters dentist clerk and was able provide that infomation. But of course now there was no one at the front desk to help. To the staff surprise I told them here's the info and the office wasn't closed. Not a good way to experience for a first time visit. read more