Best dentist I've ever been to. Lovely staff and they all remember my name as soon as I walk in.read more

I switched to Creekside Premier Dental last October. I had to delay dental care for 8 months due to…read morechemotherapy, and I was able to get an appt at Creekside within a couple of weeks. The hygienist, Hannah is great and Dr Darwin is excellent. Everyone in the office are friendly and very helpful. The location is new and clean, and they have the newest and most advanced dental equipment I've ever seen. I'm so happy I found this office.

Beware! I am extremely disappointed with my experience at this dental office. My crown fell off…read moreafter only nine months, which is hardly what I would consider an acceptable lifespan for dental work that was supposed to be properly done. What makes the situation even more frustrating is their response: rather than standing behind their work or offering a reasonable solution, they want to charge me full price to replace the crown. When a crown fails after just nine months, I would expect the dentist to take some responsibility and at least make a good-faith effort to resolve the problem. Instead, I'm being treated as though I'm simply coming back for an entirely new elective procedure. I paid for professional dental care and expected the work to last substantially longer than nine months. The way this has been handled has completely undermined my confidence in this practice. I would strongly encourage anyone considering treatment here to ask very specific questions about what happens if their dental work fails shortly after it is performed--and, most importantly, get the warranty or guarantee in writing. Very disappointing experience, especially when the office's solution seems to be: pay us again.

Probably the best dental hygienists I've had in my young life. Mammie last year and Vanessa this…read moreyear were the unique combination of personable, engaging, professional, and relatable. Vanessa specifically is so kind and accommodating and goes above and beyond with the tips she gives and even helping with scheduling. Dr Marshall was so bubbly and great too! Only qualm I have is the online scheduling platform for Espire is a little difficult. I had an easier time calling in and the front desk staff is super helpful.

Absolute pleasure to deal with and I hate dentist visits. I think they are so pleasant because they…read moreare used to making younger children comfortable but it's nice as an adult patient! Nice doctors, no billing issues, offered a neck pillow, tv's on the ceilings, and a check in call from the doctor after my first visit.

1st visit and never going back. They started off nice and then at checkout they tried to charge me…read morefor services not received. Was told it was cleared up before I left. Then I checked my claims and they stilled charge me for service not received. Now I can't get a hold of them. Have tried several times and no call back.

I had a very disappointing experience at Dr. Lori Trembath's office. After already paying $1,500…read moreout of pocket and having my Cigna dental insurance billed, I was still charged an additional $150. When I asked about the charge, the secretary told me it was because I "chose to come in too fast," which makes no sense for a medical office to penalize a patient for. On top of that, the crown they placed on my tooth #30 does not match the color of my other teeth at all, which is very noticeable and frustrating after such a large expense. I also tried to discuss the billing issue with Stephany at the front desk, but instead of helping, she became angry with me for even asking. She refused to take the matter to Dr. Trembath for review. It felt like the staff was more interested in collecting extra money than treating patients fairly or ensuring quality care.

The best dental office I have ever been too. The staff are all patient and compassionate. You don't…read morefind that very often. I'm forever thankful for this group of kind and hard working individuals

Just went here again for my 6 month check up and cleaning. I had a 7:30 am appointment and was…read morechecked in immediately upon arrival and waited maybe 3 minutes to be taken back to the room. The hygienist worked quickly and efficiently, taking care since I told her my gums were sensitive due to pregnancy. Dr. Jack came in and checked everything and said all is looking great! He was very friendly and we talked about my pregnancy and his new grandbaby. Love the personal attention. They offered a fluoride treatment for a small fee and I accepted. Glad to have the chance to decline though if I didn't want it. Was there for a total of 45 mins for the whole cleaning and exam, no X-Rays this time since I just had some in January. Overall, I will definitely return here and would recommend this place to others.

TLDR: The northglenn smiles + this office are an operational mess, complete with incompetent & rude…read morestaff. When they make major failure after failure, they will sweep it under the rug, lie about options, & take zero accountability. When you make a mistake of being 13 min late, Brandi will take pride in throwing their stone policy book at you & refuse you. Full saga: I scheduled an apt with a young gentleman during my last apt in May. Showed up on time for my appointment in Sept & was told I had no appointment scheduled that day or at all & they would not see me. I was extremely frustrated: I woke up early, drove far, & took an hour off work. I was hesitant to reschedule & asked how they make these situations right. The front desk rep said there was nothing they could do, that man who "scheduled" my last apt is no longer working for them, & implied he left them a mess to clean up. I was not happy with this response, & she told me she'd call me back same day after talking to her manager. As expected, I never heard back. A week later I called for an update & was told the manager had been out all week, which conflicts with what I was originally told & felt like a lie to cover, & still didn't excuse the lack of a follow-up call she promised. Brandi (manager) then called, apologized they no-showed me, & said sternly there was nothing more they could do & they "never comp services because it would be insurance fraud." I insisted they make up for my wasted time & explained that in the past I declined an X-ray my insurance didn't cover, & the doctor insisted on taking it & comped it. When I confronted her on her lie to avoid taking accountability, she agreed to talk to her boss & call back by the next day. Again, I received no call back. When I reached out, she said she tried to call & offer a complimentary fluoride treatment. I had no missed calls, but I accepted. I showed up for the rescheduled 7 a.m. appointment 13 minutes late (100% my fault). Brandi refused to let the hygienist see me, saying they need a FULL hour before their 8 a.m. appointment to do a cleaning & flip the room. I own being late, however they had more than 45 minutes before the next patient & still refused to see me for a simple cleaning. Brandi could have been human, taken all the failures I experienced into consideration, & made an exception for me being a mere 13 late. Instead she took delight in hiding behind policy, was snarky during our convos & raised her voice when explaining rules are rules. Stay far away from any orchard dental group run offices if you value your time and energy.

This office used to be amazing. My daughter is having a dental emergency and she won't even get a…read morecall back until Monday at 8. I wouldn't trust this office if they can't provide basic after hour care for true dental emergencies. My daughter can't eat, drink or swallow due to her teeth. This is medical negligence at best. I'm shocked this office doesn't have more DORA complaints

I was brutalized by a dental hygienist here. I've had my teeth cleaned many, many times over many…read moreyears and this was the worst experience I've ever had. They also tried to upsell me on unnecessary stuff. I'm not going back!

Love the entire staff in the dental office. Super friendly and ensures you are comfortable along…read morethe way. Scheduling is super easy and can been seen rather quickly. High recommend this dental office.

This place Is kind, respectful and efficient. They have helped me out a few times and I appreciate…read morethat and Renee is dope

I would like to start of by saying if you haven't found a Dentist in Colorado look no further…read moreTimber Dental is the place to be! They will treat you with respect & love always. Dr Andrei, Dr. Ivan, & Dr. Shelton are masters of their craft! Also can forget their amazing staff; front desk & assistants!! Thanks again for everything you guys do for the community, you're are truly amazing

Timber dental was a great dentist office to go to when I was living in the area! The hygienists and…read morereceptionist were always very friendly. The one thing that bothered me a bit was that I would always feel pressured to schedule my next appointment fat in advance and reassured that it was no issue because I could always reschedule, but was always given the reminder text or call on a Friday while working and then they would close for the weekend, leaving me without time to reschedule within the grace period, and resulting in some cancellation fees. Totally understand why these are in place and that I should be better about remembering my appointments, but sometimes I just forget as many people do I am sure!

Dr. Nelson and team are amazing! This was the most detailed comprehensive dental exam I have ever…read morereceived. They are very friendly and professional explaining every step with a caring kindness. Highly recommend!

Great people, great service, always kind and helpful, they always make it easy for me to pay and…read morehelp me save money.