I would have to agree with others, that the service was quite slow here. We were seated immediately but it did take about 15 mins for someone to finally come over. It wasn't as busy as I thought it would be, and the restaurant was quite spacious with plenty of seating but everyone was lumped right next to each other--hated that. The food was nice and hot when it came out. My hash browns were a bit bitter as they were a smidgen burnt. But no other issues with anyone else's food. Still a valiant effort for Denny's. The staff were still really friendly and I still want to root for them to succeed. read more

Denny's - Diners Near Me - West Saint Paul, Minnesota

Food was decent. Service was horrible. Was seated right away but wait staff didn't take our orders until 15 mins later, when I finally got up to say something (and the restaurant only had 3 other tables at the time). Wait staff and host looked surprised at each other, obviously have forgotten about us. Server was young, had a "I hate this job" attitude. No hellos, no thanks, no you're welcomes, no smile, nothing. Forgot the fries, forgot the pancakes. Took an extra 15 minutes until we received the fries and by then the sandwiches were eaten. Waitress didn't bother to give us any syrup for the pancakes. Beverages wasn't refilled. Never gave us our check. And worse, she charged us extra for the fries we were supposed to get as "a side" with the sandwiches. Yeah yeah. "You get what you pay for". We originally decided to come here to support older, smaller businesses that are slowly be wiped out by newer restaurants. But when you get services like this, you quickly realize why it's being wiped out and why there's no one else eating in the restaurant. The food isn't spectacular. You wouldn't miss it if it went out of business. Sad, but sorry to say, this Denny's, in this location, days are numbered. read more

I ordered a stuffed French toast and a crepe when we received and took a bite of it it tasted like poisonous gasoline or something just horrible and smelt like it too. I've had stuffed French toast else where many times and it has never tasted or smelled like this and we went same day and returned it to the store weekend manager. We insisted that he smell the food himself and he still tried Insisting that the smell was supposed to smell like that. We disagreed but the manager agreed to a full refund back to the original card it was purchased and I agreed and I have yet to receive my refund. The phone number to call the store does not work so there is no easy way to contact someone. read more

Trash!!! Sat for 20 minutes without even a hello. Seats are ripped and disgusting. Dirty tables everywhere. Place is dirty and gross. Wouldn't eat there even if there was service. Can't imagine what the kitchen looks like. Needs to be shut down. Definitely wouldn't pass state codes. State health department needs to be called. Walked out without anyone even acknowledging us. Garbage! read more

The worst service ever this was my second time going here ..never received water either time and waitress never came to my table after sitting for over 10 minutes each time I came here read more

Food was only just barely passable. The sausage was cold. The food was nondescript. The busser pushed a 55 gallon trash can around while bussing tables. Also, pushing a hard wheeled cart full of dirty dishes thanks was banging loudly along the tiled floor. The host was shopping in his phone while dealing with customers. It is obvious management just does not care. It was a good place for breakfast when it opened. Now, management just does not care. read more

Steak was mid, came back raw and had to put back on grill, need a refund now!! But the vibe in general was very good.

Delightful. Flavourful n hot! Great fast service ! Waiter was funny n complimented my kicks. Food came out quick . Had a great meal hands down. I felt wonderful when we left. read more

Denny's - Quiet place for a lady's conversation lunch - Diners Near Me - West Saint Paul, Minnesota

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I really don't know why this is rated so poorly. My experience was good (and what I was expecting from a Denny's). We were seated by the kitchen, so I it was loud, but so was the rest of the restaurant. We had no complaints about our food and our service was great! My salad was actually fresh. The breakfast was good and prices are fair. Parking is easy, and that matters a lot to me. I will be back! read more

Came here sat for an hour still no food. Not even busy there's 10 people in the entire restaurant. read more

Denny's - Also didn't get us refills when we asked - Diners Near Me - West Saint Paul, Minnesota

Amazing food! Tried some of the new menu. My server was fast & friendly. She was just the sweetest! This restaurant has new management & it shows.. it's a beautiful restaurant! Highly recommend! read more

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I had the craving for breakfast. My boyfriend did not. So we settled on going to Denny's so that we could both get what we wanted. Our server was Crystal she was so bubbly and friendly. She made us feel so welcomed. I had the scrambled egg and cheddar breakfast and my guy had the Mac and Cheese brisket skillet. Our food came out hot and fresh!! And she kept my coffee filled!!!We both enjoyed our meals...this place is the whole package!! We will be back read more

Denny's - Mac and Cheese skillet - Diners Near Me - West Saint Paul, Minnesota

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Found ourselves not able to be home for thanksgiving so we went to this dennys for dinner 1/3 of the tables being used food was good service was not the good time old default "under staffed". Our server did not even know what came with the turkey dinner no refills on drinks not sure if just a laid back person or high as f**k saw 1.5 stars as there rating that would be a gift shut this place down turn it into a dispensary or what ever this lazy No working group of young people want time to cook at home and carry sandwiches and have picknics so done paying 70 bucks for lunch with no service!!! read more

we couldn't even eat until we paid, but other people ate before they paid. i 100% believe they were racist. I would never recommend this place EVER. please avoid. GO anywhere else BUT this Denny's! I never leave a review but this was unacceptable. read more

Absolutely horrible experience. We went last night as a family, and I wish we didn't. We arrive and are seated just fine, but then we're left alone for about 10 minutes (there was maybe two other tables at this point and 2 more get seated while we're waiting). Then the server, Caesar, comes up to us and just says "you ready?" He takes our orders and when my mom ordered her eggs basted he just looked at her and said "you mean over easy?" And she said "no, basted" and he rolled his eyes. He puts our order in and about 5 minutes later we get our drinks - nothing complicated, 2 sodas and a coffee. Then our food comes out. My eggs, which I had ordered over medium, came drenched in some sort of oil/liquid, and were really undercooked. As was my French toast - it was doughy to the point of being inedible. The sausage links were burnt on the outside but somehow still cold on the inside. My mothers eggs were missing chunks and looked somewhere between over easy and poached. My husband ordered a burger with no tomato and fries. It came with tomato (not a huge deal we just took it off) and the fries came out black. We stopped the server and just asked if the fries could please be remade since they were burnt (we didn't ask for anything else to be remade because we were hungry). Our server rolled his eyes again and took the plate back from us. When he came back the fries were slightly less burnt. By this time we were just done with the experience. Our server was rude and said literally 6 words to us the entire time. The person sitting next to us had to ask 3 times for a glass of water and by the time we left (my husband had to find his own box) the table 2 down from us, which arrived around 5 minutes after us, still had not received their drinks. As we were leaving one of the guests who was there before us had to stand up and get the waiter to ask for silverware. It was a waste of $50 especially since all three of us spent the night sick with food poisoning. The only reason we paid was because we didn't want to get the police involved. If I could give zero stars I would. read more

The WORST Denny's I've ever been to. I order a burger and fries and potato soup. The burger & fries came out first (why?) and the burger was soooo greasy the the bottom bun was already mushy. When I finally got the soup, it was luke warm. It took forever to get someone to come over so I could ask for a different bun/hot soup. After waiting another 10 min, I asked them to just cancel it and they only charged me for my coffee. I eat at Denny's all over the Midwest when I travel. I usually like them. I will NEVER be back to this one. read more

Got seated fairly quickly, and the food came pretty fast. Food was Great - same as most Denny's. Service and wait staff were excellent, the decor is a typical Denny's with the exception of a really nice breakfast bar. When everything else is nondescript, things like that tend to stand out. read more

Came here for lunch with a co-worker on a dreary Friday. She had the Moons over my Hammy and it looked so good, I wish I ordered that! I had their Club sandwich, it was good too but nothing great. I wish their fries were a bigger portion, when compared to similar restaurants like Perkins and Baker's Square. We both got sides of brown gravy for our fries. I will make mention of how great the coffee is here! Super fresh and hot. I was a fan. Overall, I would probably return for lunch or breakfast if I was in the area. Nice work on the new restaurant interior. I believe it used to be a Buffalo Wild Wings. It's a nice, decent place to get some pancakes and coffee, next time! read more

Overall, this was a very good experience. Service was attentive, with our waitress constantly checking in with us to see if we needed anything. Coffee was good and the skillet scramble and omelet we ordered both were excellent. Would have given 5 stars but waitress forgot that I asked that cheese be omitted from my skillet scramble. I also appreciated that the menu was clearly marked with gluten free seDespite other low reviews I recommend giving them a chance. ***This is an update based on a second visit. Service was again very attentive and timely. My breakfast was also very good. I would rate 4 stars again rather than 5 because my English Muffin came to me neither toasted or buttered. Kitchen needs to make sure they get orders right. read more

Denny's - Diners Near Me - West Saint Paul, Minnesota

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Talk about horrible customer service. This place is brand new and it really needs to shape up. We walked into a lobby full of people not being seated. I asked what was going on to the woman behind the desk and she said she had no clue. Then as all of these people were standing in the lobby not getting seated a server comes up and stared to seat people and stopped doing that to talk to a guy and get his number. I was shocked. Get it together Denny's. read more

Things were a bit slow but I recognize that they are short staffed. I've been here a few times and recently and had a great experience every time. The food was quick, correct, and delicious. read more

Terrible service. Had us actively waiting in an near empty restaurant to not even take your order but serve two other tables that arrived after us. Honestly after that we Just left. read more

Came here looking to have a nice birthday brunch with my mom, they somehow only had chocolate for their shake, the service was very slow which is ridiculous as the restaurant was practically empty, we waited a good 35 minutes for our food to come, the waittress didn't come to check on us once and my mother needed coffee. When our food finally came it was lukewarm and bland, very unfortunate to experience this time here as we could've celebrated somewhere much better. Will not be coming back. read more

1st and last time to this so called Restaurant. I have never left a bad review on any Restaurant in all my years of dinning out. This West St Paul Denny's has to be the worst Denny's in the country and have dinned at many Denny's all over the country.Ordered the lumberjack slam asked for real butter for the pancakes waitress brought out some butter in a bowl, it tasted like it had been sitting in the open air in a fridge for way to many days so i told them to keep the pancakes and give me extra hash browns, They were so greasy you could float a boat in them, eggs were cooked ok but came out cold, sausage links were precooked and had been sitting out and were also cold and dried out. Toast was like it had been toasted long before we got there and left out. Waitress tried to make it right and manager gave a discount of maybe 10% ! out of the whole meal i was able to eat 2 eggs 1 poor strip of bacon and 1/2 of the grease/browns, there was only one other table with diners in the whole place at 6:30 PM. And still could not serve warm food. Don't waste you money at this Denny's!!!!!!!!!!!!! read more

Restaurant was full of empty tables and the hostess was making people stand at the front of the restaurant for 15 minutes just to be seated at one of the 30 open tables. She didn't seem to care that much about her job, or the people that were waiting for that matter. read more

The food wasn't horrible. But the service was. We did have a group of 14 people, but took 30 minutes just to get our food ordered. Then we waited another 45 minutes to even get our food. Then it took another 15 minutes to get our bills. Then we had to stand and wait for someone to come and check us out. There were plenty of servers slowly walking around. There was minimal people inside the restaurant. We had 5 kids with us that were hungry and to have to wait that long was absurd. The manager on duty never came to check on us in our very long wait. Luckily I had over heard someone say a cook walked off. So we were understanding but the manger should have come and explain to us what was going on. read more

If you want horrible service, cold food then this is the place for you. You're better off going to McDonald's

Clearly the new manager hates her job. Waited at the counter for over 15 minutes and finally just left-apparently I'm invisible. Terrible

I work in the service industry so I can't afford to eat out much, plus after working with the public, I usually want to go home and avoid all people for the rest of the day, but once in a while I'll order Togo. Today I actually sat in the restaurant and felt comfortable. The service was friendly, the nacho's were amazing (probably because when I take them home, they get a little soggy with the transport lol!) read more

This restaurant has no type of system. Food is wrong and orders are coming out late. Wait was super long and the waitress didn't even have a mask on all around the kitchen. Isn't it a pandemic? Go to a different one. read more

I was skeptical of this Denny's because of previous experiences here not being up to par, however when I when in recently after a night out my feelings have changed! The server was so friendly and attentive and the food tasted phenomenal! Great job getting it together West St. Paul Denny's I'll be back! read more

Horrible service, didn't even get my food for takeout. I will never go to this Denny's again

Just an FYI for all the customers, Denny's is NOW open to the public again. Please stop back in and dine with us. Thank you for your loyalty - the Denny's Crew - read more

DONT COME HERE!! This is by far the worst denny's I have been too and I have been to a lot. waited almost a hour to get my food that looked like it was made by my 3 year old cousin. The food was greasy and it tasted like a can of dog food and my coffee was cold. I can write a 7 series book on why u shouldn't come to this Denny's and keep in mind this is my first time coming to this un sanitized place. The bathrooms were utterly disgusting my dog is more sanitized then the people in charged in cleaning the bathrooms. Let's not even mention customer service cause some how it was worst then the food. But if u want your food to taste like old expired dog food come to this Denny's. ( trust me I know how dog food taste like). If I could give this Denny's no stars I wouldn't cause this place deserves negative stars. Wait did I forget about the cooks? I wanna know in what corner of the street were the cooks found cause I feel like they are responsible for my food tasting like a utterly disgusting mess of dog food. I don't even write essays for school but this place got me writing paragraphs on why u shouldn't come here I think that says something. read more

Not worth your time. We waited 45 minutes for water W-A-T-E-R like ??? The place had around 5 other tables total at the time and it took 45 minutes for the server to bring us water. We waited an 1 hour and 30 minutes for our food to come out and not everyone's food came out together either. They came out in bursts, two dishes here, wait 10 minutes, then 3 more dishes, wait another 8 minutes and then finally the last 2 dishes. And to top it all off, a friend of mine found a long piece of hair in her food. She complained about it and the staff did nothing but offer her a 20% discount for the food she couldn't even eat. The stress and wait is not worth your money. read more

Worst place ever food was Burnt took and hour to get some food and it wasn't even packed read more

Denny's - Diners Near Me - West Saint Paul, Minnesota

TERRIBLE SERVICE at the Denny's on Robert Street in West St. Paul. I ordered food on line for pickup. Was told it was ready for pickup. I was waiting for somebody to hand me my food but was completely ignored while other customers were serviced. When I brought it up to the female Hispanic employee she told me she would be with me shortly. And then she chose to continue to service other people, intentionally ignoring me a white person. Finally a white female employee came to the front and after servicing a few people I spoke up again. She immediately got my food for me and was apologetic. I feel that I was discriminated against by the Hispanic female. I have filed a formal complaint. This is not the 1st time that I have had problems at this restaurant. But it is certainly the last. read more

We go there all the time our first date and we love you all! We hope this help you guys out in a good way and keep it up!

I was in there with my great grandchildren. She ordered salad and spaghetti and meatballs. She was served a very small portion of spaghetti, no meatballs. We asked for meatballs and they sent out 2 huge hot spice meatballs she couldn't even eat. My great grandson ordered boneless chicken wings and hash browns. They brought chicken tenderloins, as we said we asked for the wings. They then brought out six balls of meat which they said were the chicken wings. It looked nothing like was on the menu, and they were fried so hard he couldn't even bite into them. He never did get his hash browns They charged us $8.49 for one item that was uneatable. The service was lousy. My daughter and I got our breakfast food we ordred, and were done with before the kids had gotten anything, and their night out was ruined, to say nothing about the expense of a lousy meal they didn't even serve all of it. I will never go to a Denny's restaurant again. it was an awful experience for these two children. J Anderson read more

I rarely ever like to leave bad reviews on places but this was the exception. We got seated and handed our menus and waited. Then behind us after about 5-10 minutes another couple sat behind us and were promptly also given their necessities. We placed our order and then the couple behind us did accordingly. We waited and waited and then food started coming but it wasn't to us. It was to the couple behind us. It was a whole 45 minutes after we ordered that we got our food and it wasn't even what we asked or we got items that were missing. Please please take my word and never come here. If I can give 0 stars I would read more