Unfortunately can't leave a zero.
Walked in an hour and a half before close with my daughter, 9 year old, and had my wife behind us changing shoes. Told the waitress 3 and she informed me no kids menu's were available.
Only 2 other groups of customers in the place, both talking to the staff who are all just playing around and leaning on the counter .
One of the customers, a woman, dropped the F bomb twice while we were waiting to be seated as well as one of the staff dropped. After being seated she dropped it 3 more times in 2 sentences.
I loudly announced "I have a nine year old with me", she said she didn't see us and told my daughter " baby girl I do apologize to you", nothing to me and more importantly nothing from any of the employees.
Ordered drinks and when they came I asked simply what is on the kids menu. She couldn't tell me, she went and took a picture then gave her phone to my daughter. I appreciate the attempt at help but with covid blowing up in our area I was bothered by this immensely.
We ordered, while my family went to wash hands and I was told that my order, the beef eggs Benedict was only available until 2. Very odd since it says this nowhere including the commercials and I had it in Evansville the Friday before at 7PM.
I just ordered the regular eggs Benedict and upon my family returning I went to wash up. While I was gone they came to tell my wife that they don't do Benedicts after 2 PM.
She asked to speak to the manager as this was not posted anywhere, when I returned she had came out from the kitchen and explained that this was how it was. I said no, I just did this 5 days ago.
Oh, it started today and we didn't put signs out or stickers on the menu. I told her that was not my fault and would appreciate not being treated like it was.
The only remaining customer decided to include herself and say I was causing trouble from the time I walked in.
I indicated that if she meant me trying to not left my child and for that matter her infant have to hear profanity yes. I don't put up with that, it is rude and I won't tolerate it. Besides the manager should be doing that, not me.
The manager informed me that she IS NOT ALLOWED to ask a customer or her employees to act respectable. At this point she took her name badge off so I couldn't get her name.
I informed her I ran a business, in fact have run 11 of them and sold them all for profit before this one . I give customers one shot, after that I inform that I will have to asked them to leave if this continues.
Again she told me her company policies did not allow this. She was cooking and could not hear it anyway.
Wait, your manager is cooking and not supervising employees???
The customer then Indicated I was meta from the time I came in, that my daughter would hear that language at school or with friends.
She is home schooled, her friends are not allowed to behave like that from their parents.
I am appalled that this is how my family treated. You could smack me in the face and it would bother me less. This is my child,
Being treated in a demeaning manner by a group of people because I don't wish for her to hear the F bomb.
All employees hanging out talking and goofing off except the manager is in the back cooking, for no one as there were no people waiting for food when I arrived.
Trash thrown on the men's room floor in under the urinal that had overflowed.
3 unclear tables of food just sitting, nobody bussing them or wiping them down.
It won't matter, the manager told me she would dispute this, the customer said she would post something to contradict me.
I hope as I reach out to district manager and cooperate something is done.
I don't believe it will so please don't take your children to this place where the workers are behaving like trash, the customers encourage it and the manager says she can't do anything about it.
By the way with zero customers and an hour and a half till close she could have made my food I would think. read more