I don't have good experience with Denny's, but because there is not much choice in the area at the time we arrive, so we have no choice but give Denny's try again. Surprisingly it is delicious! We had medium rare T-bone steak with Mac & Cheese, and veg medley as the sides. We also ordered a soup (loaded potatoes soup). All of them tastes good, the steak is really medium rare, which is out of our expectations! The server is very attentive, he brought some baked bread over, we didn't know if they comes with the meals, but they are just very yummy and fresh. I can't help but give it a 4 stars. read more

Denny's - Loaded Potatoes Soup - American Near Me - Herkimer, New York

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Me an my friends had impeccable service tonight from Crystal ( not sure if that's the correct spelling) she went above and beyond to satisfy all of us! The food was amazing! 100% need to give her a raise! That lady works hard! Will absolutely come to see her again! read more

omg it took forever to get food it was not busy and 1 hou went by and we still have no food my family is hungry and it took a hour and 22 minutes pls don't come if you have kids or your in a hurry food was good read more

The service Absolutely terrible they don't even deserve this one star me and my family went she sat us down and never came back to us for nothing we got up and just walked out would not recommend going read more

Denny's is Denny's. I think going in I knew what I was going to get. The restaurant was dated, although not dirty. At least that was good. Our server really tried. The kitchen staff was not good. Super slow and when one of our meals came - it wasn't hot despite the long wait. Our server was so determined to help that he actually jumped back in the kitchen to assist. Kudos to him. Sadly, it didn't help enough. My meal was ok as I expected. ‍ The incredibly long wait made it an unpleasant experience. read more

The server crystal was wonderful she gave us the best service we loved her so much she was the sweetest most attentive server even at 3 in the morning be sure to come just for her read more

Your usual Denny's experience (fire) but the highlight was our server Kenny. Kenny elevated our experience to another level. This mans a master server. Give this man a raise. Will return just for Kenny. read more

Solid food and solid service. Have had issues with pickup orders, which have been rectified by their management, but this has happened several times. read more

This place was pretty gross, seats were ripped in booths, the floor was slippery, the bathrooms smelled horrible. The food was okay. The service was fine. The food was okay. Wish there were other options to eat on a Sunday night. read more

the people where nice but it was vary cold and it took 30 minutes to bring the food than it was cold to

Some of the staff are amazing and was very helpful with working with my disability and helping me have the best experience possible.

Honestly the best way I can describe this place is it's just tired. It was good years ago, but it's age kind of shows now everywhere. The place itself is rundown and somewhat filthy. The servers are not bad, but don't seem to be too thrilled to work there. The food is inconsistent and generally greasy. I hope they do a refresh/remodel at some point. This Denny's and many others have been a go to place for me when I travel. read more

Unfortunately we only had about 45 minutes before we needed to board an Erie Canal cruise. We were seated promptly and our order was taken. Only then did our waitress inform us that there was a bit of a wait for food, as they were only half way through serving a large group that had come before us. At this point it was too late to go anywhere else. The only thing we were able to get was a bowl of soup, which was good. However we were pretty disappointed and a little hungry. It would have been nice to know that there would be a wait as soon as we walked in. read more

the server was great but only an hour after getting home from eating here I started vomiting. mind you I'm currently pregnant so I thought nothing of it. Until I could not stop and I had to go to the hospital. I got food poisoning and I had to stay the night at the hospital. You should really make sure your food is cooked especially when I asked to make sure everything was cooked well. read more

Good food. Excellent waitresses. I have been here several times and have always liked my food and the waitresses I Also get a percentage off my bill with my AARP card. read more

If I could give them zero stars, I honestly would. I'm a very kind and understanding person. However, today was my first experience at this Herkimer location and it was terrible. I first noticed when I walked in how disorganized the staff was. I get it, it's busy. But you need to keep your focus and your organization at a busy time. They couldn't keep track of who came in first, made it very well-noticed in front of customers, and they showed a lot of stress in front of us. Our waitress was very rushed and even kind of threw down my coffee and creamers. But I was okay with that because, I understand stress and being rushed, believe me. Then, we waited a long long time for our food. We ordered choc chip pancakes as an appetizer which came out without the chips. We were so hungry we ate them (they were delicious)! Then another waitress came out with chocolate chip pancakes.... okay. Finally get our food - my boyfriend's steak was rubbery and felt like it was left out for a while. Now, for the grand finale. I'm eating my fit fare veggie sizzling skillet and I find a piece of paper in it. We complained after that because I honestly didn't know what it was and lost my appetite. I'm thankful they comped our meal but surely we are never returning. read more

Denny's - a plate of food on a table - American Near Me - Herkimer, New York

Usually Denny's is amazing it was my first time at this location and I had to wait a hour for food when we got it they were giving us food that was cold and pancakes were hard as a brick also hairnets were not worn in the kitchen only hats I'm not sure if that's allowed it might be but the wait was crazy the place was dirty the floors had dirt under the tables were the worse by the time we got our food we weren't hungry read more

Good food & great service!! Waitress was extremely nice & food was brought to table fast. Would definitely recommend this 24hr Denny's!

Our service was terrible, the waiter rushed us to order. Kept forgetting things. Wouldn't let me substitute my eggs but yet had to pay the same price as if I were to have gotten the eggs. My fiancé ordered over easy eggs and somehow got scrambled egg whites. The server kept touching things with the same gloves. ( I watched him the entire time) then as I watched him make my apple crisp he touched it with his bare hands. read more

This was filthy and disgusting. I wish we had walked out. The floor was like a skating rink. The fake butter was sitting on my English muffin read more

I dont what it is about this Denny's. We never seem to have luck coming here. After a long day of moving we stopped in for a bite to eat. Our server was friendly, but our food had to go back because it was made wrong. Then one plate had to go back 2 more times. It was frustrating. We were offered free dessert and 20% off our bill. What was even more frustrating was the fact that everyone kept passing the blame. Then our server said ugh we just need to send this new guy home. Then the manager stated it was his first time working alone. Ok well clearly he was having a rough time, so why wasnt her lazy butt back there helping him? Never again! We will stick to the local mom and pop places! read more

I don't know if they have a completely new cooking staff or what, but the wait was VERY long. Took over an hour to get our food and it basically OK. I felt bad for the wait staff because you could tell they were doing their best to keep the peace between customers and the kitchen. The Manager would glance around, but didn't take much action it seemed. This IS a large Denny's, but it shouldn't have taken nearly as long as it did. Great waitresses, ok food, horrible wait. read more

I don't complain. I have been in this industry long enough that I understand what goes on behind the scenes in a restaurant. However, today was the last day I ever go to Denny's in Herkimer. The management is terrible, the staff is ridiculous and I mean RIDICULOUS. Out of the 2 servers, 1 was working while obnoxiously screaming about anything... the other server was busy socializing with friends. read more

So far it's 11:55 pm Orange juice -bland Silverware - dirty Food came out within 20 minutes But the slam burger only came with like 4-5 onion rings felt frozen since the onion inside was slimy overall made me fully and left with tummy act thanks Denny's appreciate it read more

I'm sitting here for breakfast just watching this very kind and friendly waitress named Michelle servicing all the tables around me. She is loving her job and making everyone around her smile and feel welcome. It's people like her that make a place like this truly feel like America's diner. read more

My boyfriend and I came here a couple of days ago late at night around 1. We were feeling hungry so we just drove a 2 minute ride to Denny's from herkimer college. Once we got there we were greeted immediately. There was only one waitress working at the time and let me tell you, she was fantastic. She was fast, patient, friendly and outgoing. She was honest when we asked her how the food tastes and gave us some options on what to get. The food was quick (10 mins) and the it was nice and hot. We left satisfied and had our things to go. read more

if it wasn't for the food, i would have given this a 4 star rating just for the service. oh. and the Why of coming here? my daughter didn't want italian or applebees again and thus it was off to denny's we went. we were sat immediately, given a choice of a booth or a table. our server amanda was so patient with even the dopiest of customers (the guys behind us asked for what the options were for Each meal ordered - do you want all bacon, all sausage or 2 of each? do you want grits, applesauce, hashbrowns or fries? (i was about to turn around and tell them myself.) but amanda was patience personified and i quite admired her for it. the service was impeccable and i couldn't help but think that it was a bit sad that someone so competent wasn't working at a better joint that had higher tips. the food was denny's food. nuff said. read more

I do not recommend the restaurant Denny's in Herkimer. The service was not very good and it was very slow. My food was cold and after eating i got sick. It is a clean restaurant, but the service was bad and the food was bad. Don't visit Denny's. Yo no recomiendo el restaurante Denny's en Herkimer. El servicio era muy mal y muy lentamente. Mi comida era muy frío y después yo comió yo era enfermo. Es un restaurante limpio, pero el servicio es mal y el comida es terrible. No visitas Denny's. read more

I think people like to bash Denny's sometimes. I don't know about other Denny's, but I really like this one in Herkimer. It's certainly affordably priced, and all the servers I've encountered there are very pleasant and good at their job. I particularly like the sirloin steak that they introduced a few months ago. I want to to go back soon, hope they still have that. They do have frequent menu changes which can make it interesting. read more

THE COFFEE IS TERRIBLE AND THIS IS A DINER. SOME OF THE HELP ARE RUDE. Food is so so. one day good next time bad. more bad than good meals. You never know how the food will be. Someone should tell the servers not ro serve food when it is burnt. read more

just bitched out the manager at Dennys in Herkimer after waiting 25 minutes for a server to even greet us. During those 25 minutes I witnessed the women next to us play with her food in disgust and wait 10 minutes for the waitress to come, who then ignored the women and walked away from the counter as the women was trying to complain and then heard the server argue with the line cook about the order and say she's going to deck him in the face. After working in a restaurant, I know that what I just witnessed is beyond disrespectful. Worst service EVER. read more

The breakfast menu. I just wanted 2 pancakes and coffee but no I was forced to get a slam. What a stupid name for a meal, a slam. Wonder what marketing genius thought that doozy up. While the pancakes were very, very good the syrup was NOT. If you are going there for breakfast please think ahead and bring your own syrup. I asked and they do allow you to do that. Some people don't eat like a horse yet the smallest slam was twice what I could eat. It's a shame to have all that wasted left over food on peoples plates go to waste. Reasonable portions should be offered to those that want them, we should not have to get anything slammed down out throats (do not pardon the pun). read more

I want to Denny's on the late night when I was on my way home from work. The waters who served me was so incredibly rude, and did not even do her job correctly. Bad. ONE STAR read more

We generally have been Denny's fans. But not this one in Herkimer. The place is desperately in need of refurbishing - the booth seats are held together with duct tape. The staff is friendly - seating was prompt - but old food was caked onto our coffee cups which our waitress apologized for. On the dinner menu, we noticed that side selections have been pared back and quality of the food overall has declined. Red potatoes are actually overcooked homefries - and be careful if the waitress offers onions on your red potatoes - she'll charge you extra without letting you know. Too bad. :-( read more

four of us went to Denny's last night. a couple and 2 singles. we asked right from the start for separate checks. when he came for a last check we again iterated to him that we needed separate checks. There was a local high school play earlier and the kids always go to Denny's afterword, it is a safe friendly environment that is alcohol free. We have no problem with this, however the staff was all focused in the other room. We got our order taken promptly, however we waited 45 mins for the appetizers that were COLD and then 30 more mins for the food which was also cold. One dish comes out in cast iron advertised to be sizzling and was pretty much room temp when received. we could see lots of staff roaming in the other room but no food. when it was time for the check he tried to sell us dessert. i figured the ice cream would be milkshakes before we go it or the pie would also be warm -- we said no and asked again for separate checks. we were give 1 yes ONE check and told they will break it up at the register. My husband went up to pay our portion and he was told we all had to come to the register. What if we had to leave early and the others had wanted to stay for desert? So we all had to leave at the same time, either understaffed or under focused. our waiter was young and so his attention was naturally drawn to the other room. should have had one waiter/waitress designated to our room as other people came in and waited and waited and when we were leaving were finally getting their drinks. We were told to just holler if we needed anything. We left a tip but really . . . . . . . . read more