The staff here is very friendly and knowledgeable. They're always courteous, helpful and generally…read morehave parts in stock. Recently visited and they didn't stock the part, but the great service rep told me where to get it. They even gave me a jump today (I was at the Vets office next door the car randomly died!). Just good solid people who know their stuff.

Gone to this Milford location as well as the Stratford one many times over the years…read more They've always been friendly & helpful and have always had the parts I need (caveat - I only do basic maintenance). The prices seem on par with other parts stores. Walmart may be cheaper. But limited supply and no assistance.

FCP Euro advertised a few parts that turned out to be incorrect for my vehicle. I was pretty…read morefrustrated, to say the least, because my instrument cluster immediately threw warnings--even though they mechanically fit just after the install. I contacted them about the issue, especially since I had just paid my mechanic $400 to install the shocks. Justin was very prompt in helping me get everything resolved and even compensated me with store credit for the mishap. Because of this experience, I'll be choosing FCP Euro for all my future vehicle needs. Thank you, guys.

typically buy from here because of the price and shipping speed. everytime ive needed something for…read morethe bmw they have had it availible with a good selection and reasonable prices. thanks!

Brought my vehicle in for service for a check engine light and received a diagnosis very fast for a…read morecoolant control valve didnt quite understand what that meant but talked to the technician seth and he was very knowledgeable. Would come back.

**DON'T LET THEM ROB YOU** *OVERCHARGE ALERT*…read moreStay far away from the service department. Horrible customer service, rude, disgusting, condescending, eye rolling, side comments. They tried charging $90 for an oil change on a 2006 Chevy. They are out of their damn mind!!!! They failed to explain that the only reason why their price is as high is because they only use synthetic. Take your car elsewhere. I went to Firestone and only paid 29.99$ for an oil change.

Great customer service, quick and efficient. Second time working with this company, first time was…read morea starter and this time was problem solving an issue with key fab and door locks. He resolved the issue quickly with a solution at a reasonable price was over satisfied both times. Thank you for the great work. Appreciate you man!

I bought my girlfriend a remote starter for her birthday, and the install seemed a bit more…read morecomplicated and risky then i had planned. I brought the unit and car to them and they gave a fair price for install, and were happy to go over everything we needed to know about the remote starter. I will definitely recommend their service.

Best car Dealer ship I have ever been to ! The salesman was extremely honest!! The management came…read moreover introduced them selfs to make sure I had a great experience and gave me there card if I ever needed anything! Bought 3 Broncos and the service department Is excellent!!

Stevens Ford is a great dealership, as many of my family members have come here and received…read moreexcellent service.

Subaru is like Volvo, do the factory recommend service...or have issues down the road. We've had…read moreour Forrester for 2 years now, they've been perfectly fine. Issue one was leaking oil from spark plug hole, fixed under warranty and no-charge loaner car. Second issue recently was finding a bad battery during oil change, replaced with new one. Under warranty. Sales guys and Finance guys, same as any other dealership, though better than Toyota, etc. These guys own Honda Westport, have owned Hondas for 20 (3 diff cars) years from them, never an issue when it came to service. Knew a friend that tapped into their lifetime warranty. 10 year old Outback needed new tranny, repaired no questions asked...

Father in law took my 2009 Subaru Forester to get an issue checked out. The issue was some pretty…read moreintense shuddering when driving at low speeds and turning. Subarus recommendation was to replace the entire transmission. I went around to some other shops and got similar feedback. Turns out... it was the differential fluid. A couple hours of research pointed to the old differential fluid building up and not lubricating effectively, causing the shuddering. Perkins quoted me $6k for a new transmission. Issue fixed for $80 of fluid.

The staff at this shop is sincere, friendly and don't make you feel dumb for not knowing car words…read more We took our car in for a repair quote after it was side swiped by a tractor trailer, and the man at Ray's Autobody talked to us for at least 15 minutes. He was candid enough to tell us that the car wasn't worth fixing and that we'd be better off trading it in for something else. So he could've made money off of us. But instead he said what would be best for us--not his pocket.

After a rear end bang up, Dan Perkin's Subaru recommended Ray's for repair. Ray was straight…read moreforward and very informative. Had I not listened to him about the claim process exactly... the outcome would not have been as smooth. He worked with Dan Perkin's and even did a few other things to brighten up my car. I highly recommend him and would most definitely go back. Thank you so much Ray and team!!!

Poor followup by the service dept. Two of the tires were not balanced and caused a lot of vibration…read moreat highway speeds on my brand new Telluride. Got it balanced (not by napoli kia) and understandably, service dept was unable to refund me the $80 I paid for balancing tires on a brand new vehicle. Service manager offered me the equivalent in service credit and said he would email me the info. Never did and when it came time to schedule my first service, service people were unaware of the interaction I had with the service manager.

Called to have a "recall" fixed on my Kia - made an appointment actually confirmed with live…read moreperson- gave all info and VIn # - got there car to the dealer who says sorry we don't have the part.. wtf? Aren't you aware of that before appointments are confirmed for such recalls? Time is scarce these days ...