Had an AWESOME experience at the mechanic's shop here…read more Over the years I've brought different cars for tire rotation, alternator problems, oil changes, brakes, and shocks and struts. Great customer service, very transparent with costs and what they do, they give you pricing ahead of time so there are no surprises. I never feel ripped off. Certified mechanic on duty and is VERY knowledgeable and trustworthy I was impressed. I will continue to go there for all my car needs and have already brought family and friends to have their cars done here too and everyone is very happy! HIGHLY recommend this place!

Great place to bring your car in for service! The owner and mechanic are very helpful. They were…read morevery trustworthy and my car is running like new. Thank you!

Great place to grab a coffee and refuel. The employees are pretty cool. They keep the place neat…read moreand friendly, which are two qualities you don't generally associate with a gas station convenience store. Also, the snacks are good. You can even get a slice of pizza that doesn't make you hate life! It's also got a Redbox outside. What more could you ask for?

From the owner: Cumberland Farms is the largest of EG America's convenience and retail brands with more than 575…read morestore locations across Connecticut, Florida, Massachusetts, Maine, New York, New Hampshire, Rhode Island, and Vermont.

I think this Sunoco has more than a quality interior, they have staff like Julie who keep this…read morestore warm and hospitable for mired travelers like myself and my child. There are some oddities you'll need to note when I first paid for gas with my debit. Yes, this is dangerous at other locations so be wary of card skimmers attached to the gas pump. My own debit transaction got canceled due to this gas stop being commonly for truckers or other high-capacity fuel tankers, so I couldn't afford the minimum debit hold that my bank used, which holds beyond $100. Instead, they recommended I transact as credit and sure enough, I could. There I was, hours later, when my car was unable to start and my child and I were mired. Instead of feeling alien to them because we were in a corporate store, I felt more at home and even warm to hang out. It'd be like the movie Clerks if it were less absurd and more like a family. Julie and her teammates made sure to answer questions I had, and Julie even checked in with my child with a bit of entertainment. I have never had this quality of warmth and service at a gas station convenience store, even with my children--I know because before my car had broken down, we were inside just looking at things to purchase before "resuming our trip" and they were warm then as well. Before I left, I made sure to let them know that this store had to be doing something right for Sunoco and the local populace. I saw another review from someone who wrote it in French, so perhaps Quebequois or other international travelers appreciate this Sunoco. I felt similarly when I saw they had a chocolate wafer cone that attracted my attention and was from Dubai. I hope that you have the same experience I had--not of your car breaking down and wishing this Sunoco had an attached hotel or lounge. Instead, I felt like a local who was part of the community, and I think that's because this station has kept quality staff who keeps the spirits of this place alive. Even if they change the inside, outside, or the sign, it's the wisdom and heart of the people who make sure it's warm for travelers that get you stopping here, and not at the Shell across the street. Thank you.

Always our first stop on the way to Boston! The friendliest service I've ever experienced, the…read morecleanest bathrooms around and they always have fresh food choices and delicious iced coffee.

When you go in 5 minutes of closing and they tell you that they're closed. Even though they have 5…read moreminutes and you already know what you need. Terrible service

Nasty nast nast!! Stay far away unless you like disgusting covid hole. Ie: If you like full on…read moreunmasked sneeze blow outs in your face from the owner when you walk in the door- this is your place! My hair literally blew in the breeze and I felt spittle in my face. Athol board of health/ why are you wondering about uptick in covid cases when allowing this complete lack of compliance? there Is going to be trouble from this interaction I am ticked!

This gas station is clean and the staff are polite. They have public restrooms, but unless you…read morecan't hold it keep driving because their prices are high. Today they and the Honey Farms across the street both charged $2.55 a gallon although you have to take an exit to get to them. Compare this to today's prices at gas stations right alongside the highway with no exit required - charging $2.42 in Gill to the west and $2.35 in Fitchburg to the east. It was getting dark so I did land up getting gas here, but won't return and advise you to keep on trekking down the Mohawk Trail for a better deal elsewhere.

Dale's employees like Ed are a fixture of Athol, Orange, and this region of Massachusetts. When I…read moresay a fixture, I mean that they're a member of the community and aren't shy to show it. Just listen to how Ed helped me out when I needed a jump, a tow, and his expertise. So, there I was, at a Sunoco near Route 2. My battery and starter had finally given up the ghost after 10 years of a powerful battery finally being unable to crank my car one more time. But how was I supposed to know after it had jumped and started in the past? So, as I parked at Sunoco, expecting to jump my car, I was shocked by the bad news, and by not putting the positive connection on first. My car wouldn't start. In the cold, I asked my tow truck neighbor, parked, if he could try jumping me. I said I didn't have any money but I had an AAA membership. Ed, his name I learned later as he DID need to come back to tow me, wasn't about to ask for any help. His job was to first make sure people knew Dale's was there and that he was, too. Sure enough, his jumper pack didn't work, and Ed has the experience to boot. "I smell something," was his remark and our common experience. He was confident I had a problem bigger than my jump. So I asked if he could give me a tow with AAA, and he said, sure, as I had a premiere membership and they tow quite a long distance. I just had to call up and see if Dale's was assigned. After I had finally found my new membership card's number, I was relieved to see who was arriving to do my tow. It was Ed!! From Dale's!! He was only a few minutes away, and maybe he informed his dispatch that I'd be calling with a tow any minute. Thank goodness if this is true, because his dispatch caring more about a new call versus a definite need meant Ed had to travel only 10 minutes to get back to me. He had space in his truck to carry me and my child who was managing this displeasure very well this day! The good news for us was that I had a ride coming to get us, so Ed could take my car to a shop I had imagined might help instead of my house. I mentioned their name in Amherst (Gil's), and he knew them, and even told me where. Incredible. I felt like I was part of a support network thanks to Ed and Dale's being aware of the area. Inside the Sunoco, I met their local convenience support, who recognized my tow truck driver. "He's a great guy," was Julie's remark, which I was glad to hear her say. She had already entertained my child and could affirm Ed would get my car where I needed. I can't say if Dale's Auto Body can do a perfect job since they seem to be wearing a lot of hats in this area. However, they aren't some external corporate body, they're local people who care about their reputation and try to do their best with what they got. See what you can to work with them, and I hope you'll have other staff as quality as Ed helping you out. Thank you, Dale's.

I would not recommend anyone doing business with Dale's Auto Body and Towing. I brought my car in…read morebecause it was shaking whenever I hit my brakes. I was told to bring the car into the shop either the night before or that day, and I chose the night before. The next time they called me, I was told that the car was fixed and ready to get picked up. I came in, paid for the service, and left with my car. However, the issue I had brought it in for was not fixed, The shaking was still happening when I used my brakes. I immediately went back and asked Dale to come with me on a drive so I can point out the issue. During the ride, he kept arguing that I needed front brakes instead of admitting that they didn't understand what I was asking for and just fixing what they wanted to. Dale would not fix the issue without me paying more money. In short, I brought my car in, and only wanted them to fix the shaking. They did work I didn't authorize, but did not fix my shaking issue. I was not given a diagnostic and I was not given a quote before these repairs were done. Very poor customer service, I would never trust them with my vehicle again.