I can hardly explain the appreciation I have for the awesome service provided by SJL. In short,…read morethey were flexible to our needs, reasonably priced, prompt, and dependable.
My Dad was scheduled for a pretty significant medical procedure and had no method of transportation to get him to and from the hospital. I live on the other side of the US, so I couldn't provide much help, other than to coordinate service. My Mom found SJL and, though we had no previous familiarity with them, decided to go with them for our needs.
Ashley, who coordinated our SJL reservation was so helpful. She was easy to talk to, and was accommodating to our requests, which fluctuated because of the hospital's scheduling process. We initially coordinated a 9 am pickup and later - the night prior to the reservation - had to reschedule to a pickup around 4 am, and SJL had no problem adjusting. The entire service was perfect. Ashley took great notes of everything that I explained to her about our situation, and the notification emails provided by the service reflected all the details that I had shared with Ashley - confirming that communication was flowing from me to Ashley and, ultimately, to the driver. The SJL web portal worked well. The driver, John, was on time and my Dad appreciated John's friendliness and good company.
I can't thank SJL enough and hope that my strongest recommendation here expresses some of my gratitude. My Dad's hospital procedure wasn't comfortable for him, my Mom, or me. But SJL ensured that the logistics was one aspect of the ordeal that we did not have to worry about. Thank you!
If you need a car service in the area, use this one!!
