Fantastic hotel right across from the capitol building. The staff here is special. Michael was…read moreamazing. The room was EPIC and so well done. Very comfortable. Great bed and soft sheets. The bathroom was INCREDIBLE!! Perfection. White tile. Brass. Delicious. The onsite restaurant is terrible with poor service. Couldn't get a drink after 7. Really?? Avoid that place by the lobby. Deducted one star for that. Everything else is perfect. Would love to stay here again. Easy parking with the valet.

Room was dirty. For example, the window shades were so filthy that my fingers were black from dirt…read moreafter touching them. The restaurant staff preferred to stay away from guests and hide in the kitchen. We didn't realize it was open at first. When they did appear, food and drinks were awful. Not edible at all. I have eaten gas station food better than this. Very disappointing. We checked out early and went somewhere else. The reviews and pictures online are not consistent with our experience.

I picked this hotel because I couldn't find one near my work place. I also didn't want to stay in a…read morehotel with a small room. The Berkeley recently remodeled and the decor is retro modern. The bed is firm and room is spacious and clean. The table lamp did not work but the room is bright enough with the other working lights. If I have to complain about one thing, it is there is no tv menu and the tv doesn't offer an online menu too so I end up flipping the channels every night. I also didn't know how to use the phone. But dialing 0 gives you the front desk. Staff is responsive. They came up and brought me a hair dryer and to fix the window shade that was stuck. Rooms are quiet and I do like the window shades that keep to room dark at night. I also like how there is hot water coffee and ice water in the lobby. Elevators are fast! I would stay at this hotel again.

Okay I have to leave a review because this stay actually exceeded my expectations…read more We stayed at The Berkeley Hotel and I was a little unsure at first since they're in the middle of renovations, but you honestly wouldn't even know once you're in the room. The room felt super modern, clean, and updated, which I was not expecting in the best way. Also, the space. The room was big, which made a huge difference. It didn't feel cramped at all, and it was actually comfortable to relax and get ready. Customer service was also on point. Everyone we interacted with was friendly and helpful without it feeling forced, which I always appreciate. The location is great too, easy to get around and close to everything without being chaotic. I didn't even take a ton of pictures (which says a lot for me lol), but I had to come on here and say this was 100% a solid stay. I'd definitely come back.

Our hosts were absolutely amazing. We throughly enjoyed or stay. The central location was an added…read morebonus.

We could not have asked for a better place to stay while visiting Richmond. My boyfriend lived in…read moreRichmond for a couple of years and we were returning to the area to celebrate his birthday. Our number on priority was location, and The One was beyond perfect. It's within walking distance of Richmond's greatest museums as well as the popular Carytown neighborhood where we spent much of our visit. When we arrived, Sean and Polly weren't at home, but we were provided with an access code to get in to the guest rooms. We were absolutely floored when we walked in. The One only has two guest rooms, which makes it the perfect place for privacy. Our room, The Dream Suite, is located at the top of the stairs and is beautifully decorated in shades of deep red. My only very minor gripe is that the bathrooms are no located "en suite." Instead, they are directly outside the rooms. So while each bedroom does have its own bathroom, you do need to leave your room to get to it. Not a huge deal since there are only two guest rooms...but you can't traipse to the bathroom naked at 2am, either! The parlor is located across the hall from the guest rooms and is not only a comfortable lounge spot, but is also stocked full of snacks and beverages. This is also where continental breakfast is served in the morning. The spread is pretty standard- muffins, bagels, cereal, etc. It didn't particularly suit my fancy (way too carb-heavy), but it's the type of breakfast my boyfriend loves. Sean and Polly were fantastic hosts; very attentive and friendly. Honestly, they were the best B&B owners I have ever interacted with. You can tell that they truly love what they do. We can't wait to go back to Richmond to spend another night at The One. Thanks to Polly and Sean for a great stay!

I'm giving the Cadillac 3 stars because even though the rooms are entirely outdated, you know what…read moreyou are getting into when you pull down the drive. The price is right. Everything works, even if it doesn't look like it will. The staff is very friendly and the environment feels safe. The sheets and pillow cases have holes from cigarette burns, but that can be expected in rooms that allow smoking. No outlets next to the bed for charging phones is a small inconvenience. This place is quiet. Wonderfully quiet. If you're looking for a short stop to rest your head, I would recommend the Cadillac.

Terrific experience, accommodations, and staff. Helena made sure I knew of all the accommodations…read moreand even opened up the kitchen an hour early for me, as I had an early morning meeting. the best croissant I've ever had. Definitely coming back!

Our hostess, Helena, is absolutely delightful. The Inn is still a work in progress, but she keeps…read moreit immaculate. We found street parking close to the front door. We stayed overnight in the Byrd's Nest room which is at the top of the Inn and features an oddly shaped shower with a triangular ceiling and a circular staircase down to nowhere (fire exit). The room was air conditioned and the bed was very comfortable. Helena was very accommodating at breakfast and serves an excellent yogurt. She is the star (or 5 stars) of this Inn.

Where to start. So this review of Intown Suites is meant for those who have never stayed at an…read moreextended stay hotel/motel before. Needless to say you get what you pay for. With a few discounts I got my room for under $50/per night. The room had a queen bed, a small dresser, small nightstand, a small dinette with two chairs, a kitchenette with a double burner, sink, a cabinet above and below with shelves and a decent sized refrigerator. Room still looked a bit empty. So as far as the kitchenette there is no cookware or silverware. There is microwave. So you will have to buy those things. There isn't a coffee maker like most regular hotels. So there is quite a bit of things to buy. Stack up in toilet paper because they don't provide it. Room service come but I once a week and only to empty the two trash cans and clean the toilet. They don't change the linen so you have to go wash it yourself. You get two towels, two was clothes and a floor mat which you get to keep. Again you wash those yourself. Going back to the trash, they only throw away whatever that fits into their bags. I'm f you buy your own trash bags they won't throw them away nor will they throw away boxes. The bed sucks cause the frame is light and moves easily. There isn't much places to put things like in bathroom. There is a sign at the front desk that advertises a deluxe suite with more storage and a sofa. I suggest buying a broom and dust pan and bug spray. Noticed a few small roaches around the kitchen sink and some sort of beetles crawling out from under the bathroom doorframe. Took me about ten days before I noticed the roach trap between the sink and refrigerator.

The Doorways is an amazing hospital hospitality house for patients and their families during a…read morehard enough time for them when they are away from home and need to be close to the hospital for treatment or support. Each day they host about 150 people from around the world. The Doorways relies heavily on donations and volunteers. Their are plenty of volunteer opportunities and my friends and I chose to provide and serve a meal. Their front desk staff was super informative and very welcoming. Their kitchen was huge and provided everything we needed to make dinner for the guest. We chose to do burgers; turkey burgers; green beans; baked beans; assorted chips and fresh salad. We did need to bring all of the food to be cooked and any additional or specialty seasoning we wanted to use. The kitchen had 4 of everything (stove, fridge, microwave, etc.) after preparing the meal you serve dinner to the residents around 6:30pm. Now cooking with my friends was so much fun but the highlight was definitely meeting the residents. All walks of life and just thankful for another day. This was such an rewarding feeling and we met some amazing guest. Mr Bryan, a resident there kept us laughing with his great spirit and personality. If you are looking for an opportunity to volunteer in Richmond Va I would highly suggest spending some time at The Doorways! I'm looking forward to returning.

What a great service to the community! All volunteer staff with big hearts, friendly and…read moreprofessional. Ppl complaining about the rooms is just unnecessary. Yes the place could use a makeover regarding the rooms, but it serves the purpose. Providing a safe place to stay, very close to VCU for patients and families that live far and abroad. No one is obligated to pay for the stay. A donation of $15.00 is recommended but no one is turned down for lack of funds. Volunteers come during the week and prepare home cooked meals free of charge! I am grateful for those that work here and the service provided.

Came in to hear Mose+Tennishu had a great time music was great service. Great place to hear some…read moregood music. Looking forward to coming back

Came here with friends and it seems like a cool spot, especially for an older crowd. We purchased…read moretickets expecting a jazz experience, but the music was not jazz at all, which was a bit disappointing. The art exhibitions were nice and definitely interesting to walk through. The charcuterie board we ordered was excellent and a highlight of the night. The location is also great for nightlife. That said, the drinks didn't quite hit the mark for me, and the service was inconsistent. We were told guests are expected to be quiet during the sets, yet another group was talking loudly and nothing was addressed, which felt a bit uneven. Overall, it's not a place I'd return to, and I wouldn't recommend it if you're looking for a more diverse crowd.