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Aiken, SC

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Deluxe Inn

5.0 (1 review)
Open • Open 24 hours

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2 years ago

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Carriage House Inn - Water damage due to leaking ac unit

Carriage House Inn

(30 reviews)

$$

We chose this hotel to get away from the chain hotels, and try something more southern-charm-y…read more Looked great online, we were definitely excited, and looked forward to something more bougie, as we were in town for a wedding. The staff member (woman) who greeted us showed none of the southern charm we hear so much about. We felt like we were a burden during check-in. We saw her one other time, and she didn't ask how things were going, and walked away from the desk when we walked toward her w a question. She was not present when we checked out. Aside from the blasting AC--joy to our northern ears--we were really disappointed with our room (the one at the top of the stairs in the main building) and generally underwhelmed w the hotel experience. Upon closer inspection you see that the hotel is shabby and in need of some attention. The issues w our room included: the dresser drawers having improperly long bolts/screws which snagged clothes multiple times, nearly ripping items. The room didn't look clean; stained carpet, as well as areas of carpet w water damage, as the AC unit dripped nonstop. It's safe to assume the staff is aware of the problem, as there is noticeable staining on the wall under the drip. All of this extra moisture left the carpet soggy under the AC vent, and the room smelling musty. There were stains from, god only knows what, over our bed. And the cherry on the cake was the cockroach we saw running around our bathroom on our last night. We've stayed in loads of hotels in the south and have yet to have had that happen. The one saving grace was the kind cook. Suffice to say we won't be going back.

Need needed to cancel my reservation in plenty of time. Kept getting on a phone tree with just…read morerobots. Couldn't get through. When I did talk to someone in reservations, they were rude arrogant, and wouldn't let me talk and hung up on me. Our confirmation email indicated that we had a refund. The woman robot I talked to in canceling reservations said we had a nonrefundable rate. Not tru, we did in our email confirmation. She also disconnected me. This is a terrible way to run a business and I will never go back and never recommend it to anyone.

Hotel Aiken - Front desk

Hotel Aiken

(24 reviews)

$

Quaint, clean hotel that fits in well with nostalgic Aiken. Also very affordable! They give you a…read morefree drink coupon when you check in and they have a decent continental breakfast in the morning complete with biscuits and gravy. The noise prevents me from giving them a 5th star. They are very upfront about the fact that the bar has live music when you check in. Light sleepers be warned!

If you like character over franchise, can deal with a little shabbiness, like to chat with staff…read moreand wouldn't mind running into a Hemingway/Pat Conroy type character in an old southern town's bar - this is your spot. Stay in the main building. If you room faces the street, you will not hear the bar. The elevator is an antique and must have the reception come run it for you. The stairs make you feel you are in a fabulous time warp. Also the 12' ceilings, giant windows, and excellent period architectural details. It also really looks the part for the ghost rumor we heard. Downstairs with lobby entrances are a bar and an Indian restaurant. The exit out back through a very New Orleanian crumbly terrace was packed with people from 6pm on. You can walk all over from here but must like shabby chic and Southern friendliness. Our AC worked fine, room was old and clean, plenty of towels, toiletries and breakfast. It reminded us of shabby fabulous places in NYC and New Orleans. And, a surprising bargain (2bed room + breakfast + downtown parking= $78.) for the center of town.

TownePlace Suites Aiken Whiskey Road - TownePlace Suites By Marriott in Aiken

TownePlace Suites Aiken Whiskey Road

(24 reviews)

$$

Checked in last night... The rooms are good. People working are nice people. Worth mentioning is…read morethe Philippines her name is Mrs. Linda camantigue who came out of the way to clean up the mess. She states it is my duty. Another person is Linda in the front desk who stayed even beyond 11 PM and helped the front desk to tell everything She printed out Asian Indian Cuisine -she need not. She did all outstanding job. only thing rate she gave is nice but it is too far off Please ensure these people are recognized. it is calm and quiet do have pictures of the room 319 From Sri from sri aka drjustkidding

Was much better than I expected. We stayed in room 409, a king suite that clearly had been updated…read morefairly recently as it presented very nicely for a 13 year old hotel. The morning breakfast was very satisfactory with a few premade breakfast sandwiches as well as Scrambled eggs ,pork sausage, waffles oatmeal assorted breads as well as fruit. We had recently stayed at a very nice residence Inn that is similar but clearly a step above in terms of quality of furnishings, size and kitchen appliances. This TownePlace suites however was more than adequate for our needs and would certainly stay here again. I asked the young girl at the desk how old the unit was and she said she did not know but she followed up on it and gave me the information in the breakfast area a few minutes later. As a sidenote, when I checked in I asked if room upgrades were available since I am a Marriott gold elite member and the manager said since I had booked with points I was not eligible for an upgrade. I inquired how much my room would be if I was paying cash as I might then do that in order to get the upgrade but the price he gave me of $175 was more than I was willing to pay so I stuck with the original booking

Deluxe Inn - hotels - Updated October 2026

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