Called dozen times to schedule appointment, cracked crown while I waited. Emailed also. No…read moreresponse or assistance 6 months nobody reached out!

This has been turned over to Secretary of State for senior abuse…read more.... NEVER TRUST THESE GUYS IF YOU ARE A SENIOR ON A LIMITED INCOME... called weeks ago to schedule this appointment because you said you take UHC insurance....you lied to me..... i gave my insurance card to secretary she checked them, coppied them gave them back to me saying , it will be just a minute....never informing me you do not take UHC insurance I asked before X-rays how much co pay will cost, girl said she will inform me before anything is done....she lied also.... you have quite the scam going for you. Posing as a Christian place is the worst part about it.... no one informed me that my insurance was not taken ... I have reported everything to the insurance carrier and they said they will forward this to someone else... It seems you are scamming more than just us... thanks for being the worst part of Nacogdoches .. UPDATE... I CONTACTED LEGAL AT MAIN OFFICE AT Panola Dental owner is Brent Stephen's dds...SPOKE TO THE SO CALLED LEAD PERSON IN MAIN OFFICE WHO INFORMED ME THE GIRL WAS NEW, YET THEY STILL STOLE MONEY FROM ME FOR THERE ERROR... DON'T LET THE CHRISTIAN MUSIC IN THE WATING ROOM FOOL YOU.... THE REAL WOLVES ARE THE OFFICE STAFF ....

I called for an urgent matter, my crown came off! They were so helpful, they explained that it was…read morea short day, but they could see me if I was able to come straight in. I drove over imm, and was so glad I did. The office staff was so friendly, and they were able to get it taken care of right away. I liked the dentist, Dr. Smith. I would highly recommend these friendly, professional people. They didn't try to push addit services, they just handled my problem in a competent, professional manner. I would go back if I need any additional services or care. I am so thankful to have it done, It was so nice to be relieved of the anxiety I was feeling about that crown coming off!

They took care of me. I was able to get a same day appointment and had all the work I needed done…read morein one sitting. Overall a pleasant experience. Took off a star for a lousy first impression; one girl was on the phone when I arrived and the other one just looked at me like it wasn't her job to greet people. Signed my name on the check-in form then I was in after my insurance was verified. The dentist came and did an initial evaluation then the same girl from the front came in to give me all my options and how much would be covered by my insurance. At no point was I pressured to get something done that I didn't need. I knew I needed to have what they recommended done. Once the work was approved I was moved to another room and the work was done after some waiting. The work was done well and I'm overall satisfied with Apex. Would recommend!

Do not go here - it is a scam!…read more Unbelievable. I would not recommend this office to anyone. My "dental cleaning" consisted of about five minutes of brushing my teeth with a toothbrush. Not a single dental cleaning instrument was used. No scaling. No scraping. Nothing. The dentist supposedly performed my "exam" and was responsible for the scraping, yet he never even sat down in the chair. He did not ask my dental history, he just concluded that I did not need any additional dental work based on my x-ray and left the room. When I complained, the tech told me they didn't have a hygienist, yet they believe the service they provided was a cleaning and that my insurance would cover all of it. This is insurance fraud.

I had a crown pop off on Friday afternoon. Dr. Erwin and his team went above and beyond to get me…read morefixed up before closing. I had a short wait and all the staff were wonderful. Dr. Erwin was very friendly and professional. He was also very thorough and confirmed all was well in several ways. I did not experience any of the negative comment in the prior rating, in fact the complete opposite. My family will definitely use Dr. Erwin as our dentist since we are new to the area.

I was not happy with this dentist at all. He could care less that you were there. He was not caring…read morewas very short with every answer. He completed both mine and my husbands cleanings out of all my years I have never had a cleaning done SO fast! It was done in under 10 minutes, there is no way my teeth were cleaned properly that quick. In all the years of getting cleanings they have been 20-30 minute cleanings. I do not recommend him to anyone. I wish I would of chosen another location to use my new insurance on. I could go on and on about this visit. He was very rude to my husband about all of his concerns that he had and was very short with his answers as well. His X-Ray Tech was very sweet and nice and the dental assistant was sweet in the room, that was probably the only positive thing about the visit. We spent more time in waiting room, getting x-rays, and at checkout than we did in the room with the dentist during our cleaning and consult.

I cannot say enough good things about this group. From receptionist, to hygienists, to dentist,…read morethey are All kind, helpful, and genuinely concerned about your well being. The search is over...I've found my dentist!

From the owner: Sedation Dentistry (Parenteral), Implant Dentistry, Family Dentistry, State-of-the-Art Radiography.read more

The people are patient & very courteous. I would…read morerecommend any one to go their, they will treat you with respect & care. Each one carry them selves in a professional manner. You will not go wrong, with East Texas Community Health Services. Located at 1210 Douglass Rd. May God cover every health Care worker & the people of of God, that's on the front line. May God bless and keep you. What ever job you hold, Every body is somebody, no body is left out. Stay Safe & prayerful. Lord protect us from dangers seen & un - seen. Thanks !!

Dr Enlow and her staff are fantastic. Sierra was my personal hygienist for a deep gum cleaning. I…read morewas very nervous for the procedure, but she and Dr Enlow were incredibly kind & reassuring through the entire visit. I cannot thank them enough for the patience and empathy they've shown, all while maintaining a professional environment. Also, my results were amazing and I couldn't be happier with my much healthier smile!

I had fair to poor dentists before, and had feared dental appointments. This changed with Summer…read moreEnlow and her staff. Enlow & staff are very friendly and very good with pain management; and make everybody feel at home. They are very professional and are very good at dental work and general teeth cleaning. This is the first dental office I used that will administer nitrous oxide gas that relives pain and stress. Now I enjoy my dental visits. Summer Enlow's office is expanding and accepting new patients. I hear that they are good working with children and I do see children in the waiting room.

excellent caring dentist and staff. always willing to help when needed. scheduling is quick.read more

I'm an ex-patient of Dr. Rector's, my mom took me there as a kid and I continued to use him through…read morecollege. A few years ago, he did a root canal on one of my molars. It was supposed to take a few weeks for the permanent crown to come in, so I went back to college in another state. While at school, the tooth broke in half and I immediately went to another dentist. During the x-rays, the second dentist found that all of the nerve tissue had not been removed from the tooth, and cotton had been left in the hole. Needless to say, I had to have a second root canal on the same tooth. I'm currently looking at having to get a bridge replaced that Dr. Rector put in less than 10 years ago. My current dentist says its a poor quality job and it's poor fit is causing wear on my natural teeth below it as well as pain. Furthermore, she wonders why such an old-fashioned style of crown was used when much better alternatives were available. I've also had problems with cavities around fillings that he did about 12 years ago. So, he can clean your teeth, but look elsewhere if you're looking for major dental work.