I had a crown pop off on Friday afternoon. Dr. Erwin and his team went above and beyond to get me…read morefixed up before closing. I had a short wait and all the staff were wonderful. Dr. Erwin was very friendly and professional. He was also very thorough and confirmed all was well in several ways. I did not experience any of the negative comment in the prior rating, in fact the complete opposite. My family will definitely use Dr. Erwin as our dentist since we are new to the area.

I was not happy with this dentist at all. He could care less that you were there. He was not caring…read morewas very short with every answer. He completed both mine and my husbands cleanings out of all my years I have never had a cleaning done SO fast! It was done in under 10 minutes, there is no way my teeth were cleaned properly that quick. In all the years of getting cleanings they have been 20-30 minute cleanings. I do not recommend him to anyone. I wish I would of chosen another location to use my new insurance on. I could go on and on about this visit. He was very rude to my husband about all of his concerns that he had and was very short with his answers as well. His X-Ray Tech was very sweet and nice and the dental assistant was sweet in the room, that was probably the only positive thing about the visit. We spent more time in waiting room, getting x-rays, and at checkout than we did in the room with the dentist during our cleaning and consult.

Great experience! Everything exceeded our expectations. Very nice, clean and friendly office…read more Highly recommend.

Ignore the DentaQual review. Very misleading. Inexpensive if that's all you care about. I need some…read morefillings, but the cleaning the dentist did was painful. Can't imagine what fillings would be like, will find another dentist for the fillings.

I cannot say enough good things about this group. From receptionist, to hygienists, to dentist,…read morethey are All kind, helpful, and genuinely concerned about your well being. The search is over...I've found my dentist!

At first I was agitated with this place. My son was complaining of a hurt tooth, but as a new…read morepatient an appointment was months out. The gal wasn't appearing very sympathetic about it and suggested calling the pediatric clinic in Lufkin. I signed up for the waitlist with Dr. Criss and got a text for a first come first serve cancellation 2 weeks earlier than scheduled. Yes!! This place only takes ERS dental coverage (ie state/college employees) and Medicaid, so if you don't have those it's out of pocket. The wait room is colorful and festive. There are iPads for the kids to play on as well. Check in process was quick. The actual dental staff was SO friendly and knew just how to work with my son (who's had some bad dental experiences). He is very hard to get to sit still and keep his hands to himself. (He'll push away the staff if he feels what they're doing hurts). The dental hygienist (by a miracle) got my son to keep his hands on his belly the entire time for her cleaning and exam. She even went out of her way to check our insurance to make sure he was due for a cleaning and it would be covered. (Confusion with my son having two dental plans previously). The hygienist patiently waited while my son picked out the perfect toothbrush for his cleaning bag. She chatted with him in language he understood about better brushing (which isn't easy with a newly turned 5 year old). I also watched the staff have incredible patience with a special needs client in the office that day. The child clearly had an aversion to being touched and compliant, but the staff rocked it with distractions. Dr. Criss was fabulous as well!! She listened to the problems, asked my son in his own words what was wrong and even helped us with other behavior issues (ie - finger sucking). Dr. Criss gave us tools and gadgets at no cost to take home and try. A plus was Dr. Cross grew up with our prior dentist (who's 5 hours away)! The world is a small place and we were blessed to find Dr. Criss here in Nacogdoches. I don't want anyone else to touch my son's teeth. I feel like she's set a new bar for my son to enjoy going to the dentist now.

Dr.Criss and her staff are the best staff i have ever encountered. Not only are they awesome to the…read morekids but the parents as well. I wouldnt choose any other dentist with my children teeth.

What a joke! Called and said "my husband is in a lot of pain and needs a tooth pulled" they…read moreschedule us for 7:30am, been here for 2 hours, finally after all the BS (X-rays, etc.) they can't help him as the people (I guess licensed dentist) are not here until the 26th? WTH? So angry!

I had a great experience with Aspen. Makenzie was very attentive. She calmed my fears. I hate…read moregoing to a dentist but she made the process alot more bearable.

I called for an urgent matter, my crown came off! They were so helpful, they explained that it was…read morea short day, but they could see me if I was able to come straight in. I drove over imm, and was so glad I did. The office staff was so friendly, and they were able to get it taken care of right away. I liked the dentist, Dr. Smith. I would highly recommend these friendly, professional people. They didn't try to push addit services, they just handled my problem in a competent, professional manner. I would go back if I need any additional services or care. I am so thankful to have it done, It was so nice to be relieved of the anxiety I was feeling about that crown coming off!

When we first walked in we were greeted with a smile. The lady was very kind. My son had knocked…read morehis head in the dock at the lake and I wasn't sure if it needed stitches. They checked the head wound and after several people looked at it they stated he would be fine without stitches. They were so kind in giving us a few supplies for care. And all this was done in about 15 mins. Very thorough and great care.

I just had an extremely pleasant experience with all the employees at Urgent Doc. I was feeling…read morereally lousey and I normally feel fantastic. As a Chiropractor, I have always referred pts there based on some other experiences I've had there. All employees were pleasant, professional and exuded confidence in their abilities. Caring and warm too. In an environment when most medical facilities fall short of realistic expectations, Stefany Harvey was wonderful as well as all of the staff. I highly recommend Urgent Doc for professional, accurate and expedited care! You can feel confident you are getting great care!!

Best Dentist in Nacogdoches for sure…read more Super amazing staff, very friendly and make you feel comfortable. Prices are very affordable. Dr. Puffer has done the best of any dentist I've had and I've had like 5 . Highly recommended.