They always take great care of my mom. She's been here several times for a couple different…read moreprocedures. I have gone with her a few times. The staff takes great care of her. They are very friendly, and care about their patients. For outpatient procedures, they have people in and out in a matter of a few hours. I don't think we've ever been there longer than 4 hours. They have free coffee for people while you wait. I've never had any, but they're k-cups, so you can choose what you want. If my mom has to go back for anything else, I will know she's in great hands!

Had to drop my husband here for a procedure during Covid restrictions. There was some poor…read morecommunication between the center staff and the doctor. I think my biggest issue was how dirty the waiting area was, especially during Covid. The waiting area is the perception of your facility and should be clean even under the best of times.

I had a very disappointing experience with this medical center. When I called to make an…read moreappointment, STEPHANIE hung up on me while I was still speaking. I called back, and another woman, DAISY, who said she was the supervisor, was also very rude and unhelpful. Instead of assisting me, she argued and placed me on hold -- it's been more than 30 minutes, and I'm still on hold as I write this. I even called back three separate times, and no one answered the phone on purpose. It's clear that the staff do not care about their customers at all. Patients deserve respect and basic courtesy when calling for medical help. I truly hope the owner or management sees this review and takes serious action to improve their customer service before more patients decide to go elsewhere. On purpose I think they won't make me appointment and even answer the phone call! I REALLY HOPE MANAGEMENT WILL SEE MY REVIEW AND WILL TALK TO THEM!!! Please everyone don't go this location they will treat you so bad and don't even help make an appointment.

The lady who answer the phone on Dec 16 2025 at 9.30 AM is so rude. The Patient barely heard her…read morevoice and wants her repeat . She so rude and hang up the phone. Terrible customer services

As a practitioner I've had good experiences with Spectracell, and appreciate the micronutrient…read moretesting Spectracell offers. My clients have received results in a timely manner. Spectracell also provides a consultation service for their providers to meet with Spectracell's doctors to improve patient outcomes. Dr Roach's consult was above what I expected. I'm very grateful for his in depth information highlighting major issues ,and how they relate to various bodily systems , information on gene mutations, personal testimonies, and the best supplement forms to help with deficiencies. Thank you for providing this service!

National medical blood testing company bills through your doctor directly and then re-bills for the…read moreSAME services after the fact to the patient directly in the mail.....

My allergist referred me to this location for a scan. Upon walking in, there was only one client…read morewaiting and then another who asked if he could be seen. It sounded like he did not have an appointment. However, it looks as though they were able to get him in. I was seen promptly, and when I had an issue signing a doc without seeing it, they printed at my request. The staff was kind, and understanding. The location has ample parking and located right off the hwy. The office is very clean including the bathrooms. I was in and out after my scan. I recommend this location should you need any imaging scan.

Courteous efficient…read more Completed multiple imaging MRI and X-RAY for thoracic and cervical spine. Radiologist very clear instructions and keeps you at ease during procedure. Modern and clean equipment. Clean and modern changing rooms. New facility on ground floor with convenient parking and access to entry doors. One of the best I have used and would highly recommend it.

It's been a long 7 months since I got my initial MTHFR test, which was sent to Spectracell Labs for…read moreprocessing. Without going into too many details, I had called the billing department several times, and in most instances (up until now) there was nobody on staff, or few people on staff, to take my call so I resorted to leaving voicemails everytime. I can only think of one or two call backs I received from my voicemail, and only one of those involved them leaving a message on my phone. The bill was still outstanding until now, as it took awhile to receive (I believe, initially, I received it in September or October of 2016 for a July 2016 test). The bill was much higher than anticipated, so I attempted to negotiate it down. Initially I was told, no, that I was a cash paying customer and the price was the price. However, I did have insurance and they did pay a small portion of the bill. After having my EOB's faxed more than once (Spectracell claimed they had never received EOBs even though I had confirmation from my insurance that they had, in fact, sent), I finally called back today to a) check to see if they had received my EOB and b) to pay the bill. The saga of trying to pay this bill is over. Not without Spectracell sending it to collections - despite my several attempts to contact them to negotiate the cost/prove insurance... the bill for this test is now paid. Let's just hope their sending it to collections doesn't ding my credit too badly... As for another test, I had the BRCA test done in Fall 2017, and I had preapproval from my insurance to have it done at no cost to me because of a family/personal occurrence of cancer. Despite this preapproval, Spectracell still tried to bill me for part of this test. I recall one call to Spectracell, in which myself, my insurance company, AND Spectracell was on the phone - as they continued to insist I owed them money, despite the insurance company (on the call) insisting I didn't as I had preapproval. The issue came down to the wrong medical code being submitted (not my fault), and it took several phone calls to settle it out. To say THAT interaction was annoying is a major understatement. In the future, I will always check to make sure any lab tests I am having done do NOT go to Spectracell. The amount of time I have spent on the phone to settle the issues is ridiculous, and even though everything worked out in the end, I don't want to have to deal with similar issues each and every time.

Covid tests from here are extremely pricey compared to other places…read more Customer service is extremely poor; I went here twice and there was no receptionist at either building. It took about 10 minutes for someone to respond to the door bell. I had called ahead of time to schedule an appointment and they seemed surprised to see me. Once I was finally let inside it felt eerie; something just felt wrong about this place. There was barely anyone in the office and the building looked neglected. Roof tiles and walls had stains on them and it smelled very musty.

Excellent care and wonderful staff. Dealing with serious eyes as a result is autoimmune, I am…read moregrateful for thoroughness.

From the owner: Retina Consultants of Houston (RCH) in Chinatown is staffed with respected, board-certified…read moreophthalmologists who collectively provide services to patients with the retina, macula, and vitreous disorders or diseases. As the largest retina-only ophthalmology practice in southeast Texas (14 locations), these retina specialists are leaders in this field and all studied at the top five medical schools in the U.S. While surgical procedures are conducted at hospitals, this practice performs consultations, examinations, imaging, laser treatments, and intravitreal injections on-site. The RCH team is devoted to offering our patients, their families, and referring doctors first-class ocular and surgical care for retinal diseases, including retina detachment, diabetic retinopathy, macular degeneration, ocular cancers, and more. RCH works in collaboration with the Greater Houston Retina Research Center for research to end blindness. This ten year partnership has produced impactful retinal research.

The doctors and nurses are very nice and thorough. I like that they are open on Saturdays and walk…read moreins are available if needed.

The care team here are very helpful and patient the office assistant Yaneli is absolutely wonderful…read moreshe will help you as much as possible with any questions you may have the doctors are good as well. Thank you

Great staff and place to go for an MRI!!! I was so scared to get the MRI because I am very…read moreclaustrophobic person. However, I felt better when the receptionist told me that they have the open MRI machine. The MRI technician was very helpful. He made me feel comfortable during the whole procedure. One more awesome thing is that the price per scan is just $279, less than anywhere else. I would highly recommend this facility to others. Huge thanks to the Caspian Team.

After a continuing pain in my ankle and couple of X-Rays, my doctor told me I need an MRI, so we…read morecan clearly see the problem!He suggested me Caspian Diagnostic Imaging.Even the location was kind of far from me,their price was worth it me to go over there!I got my appointment the same day and next morning my physician got the report of my scan.That was really fast.Their team seems professional and fast.Finally I got a proper treatment.Would like to thank them once again!

I wouldn't recommend this lab to anyone. I have been there a few times and the young lady has…read morerefused me although no one was in the store and she wasn't doing anything , all I needed was a breathalyzer and the urinalysis which doesn't take 10 minutes just doesn't make sense. The woman said you have to have an appointment for their store front business. ?? No worries, there ate 5 other labs within a few miles.

I went in and had to get a Titer test for school. It was really easy got the test back in three…read moredays. I was a little nervous. Did not even feel the needle. Try them out. You can't go wrong.

My second visit here do to a mix up on my part. The staff went out of their way to help me get the…read moreService I needed. I am back today with paperwork I should have brought on the first day. It would have been better dealt with if I could have been able to talk to someone in the office to express my concerns, without having to go there. Not sure what all this lab does, but I came for blood testing. Seems to be busy all day, the lobby needs a lite cleaning today. AC blowing cold, bring a jacket.

I had my bloodwork done at the Wednesbury location this morning…read more The technician that collected my samples was very nice , skillful and professional. Her name was Ge. I highly recommend this place.