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    7 years ago

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    3 years ago

    I went in 11/21/22 for my gastric sleeve . Remi and Eddie took such good care of me. The whole staff was nice and made me feel so welcomed.

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    People searched for Diagnostic Imaging 2,141 times last month within 15 miles of this business.

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    Houston MRI & Diagnostic Imaging - West Houston - Receptionist desk

    Houston MRI & Diagnostic Imaging - West Houston

    3.2(17 reviews)
    7.5 miSpring Branch

    Everyone was friendly and helpful. There was no wait and everything went smoothly. The location was…read moreeasy to find and parking was easily available and close.

    HMR , Can't speak to Highly about this please.folks reading…read morethis please try not to use this place ,so bad services in person and on the phone .all i can say they Management need some serious help.my Insurance called in with a approval code july 30th and today is Aug 5th they still have not called to to set up a MRI ,i been calling they office all day please my insurance carrier as well no answer i guess they are all sleeping at the front desk or in the back office ,i was at the Cypress location in person last month and the thing i see with my own eyes i was shocked very poor services .most of the front desk worker are in the back of the office chatting .caring they own personal meeting .so sad i hope you upper management that sitting in the corporate office please look into all your store .rule #1 have some please answer the phone.because you have patient waiting .to set up appointment.if you guys don't want to do Business please shut all your location please .or do a house clean you have folks out there who really wants to work .but you have these lazy staff holding the seat and just collecting a paycheck they are stealing form you .change the crew from your cypress office for sure

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    Houston MRI & Diagnostic Imaging - West Houston
    Houston MRI & Diagnostic Imaging - West Houston - Waiting room

    Waiting room

    Houston MRI & Diagnostic Imaging - West Houston

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    Memorial MRI & Diagnostic - Contrast CT scans. IYKYK. Yuck lol, but they let you add Crystal Light :)

    Memorial MRI & Diagnostic

    2.5(24 reviews)
    6.3 miSpring Branch

    For multiple days I was attempting to talk to someone through the message system. No reply for…read moreseveral days. So much for "please reply back to this message if you have any questions." (Picture attached as reference) So today before my appointment I called the Billing on my own since no one has done their job in telling me if this facility takes my insurance. I talked to Rosemary whom stated I will be paying $40 per procedure and so I proceeded to drive the long way here. When I arrive they told me I am actually out of network and I will be paying $110!? No one has done their job or their part and made me call them for wrong information, go out of my way and take time out of my day just to find out they got the information wrong, and I'm actually out of network !!! What a waste of time and money. You all should have someone reliable for doing their job in the billing department and replying to your customers within 24 hours.

    I cannot say enough good things about the facility itself and the staff and technicians are…read moreoutstanding. The Manager, Jeff, has this facility at the top of its game. He's always on hand to answer questions, facilitate records and keep this Center as the only facility I ever want to come to for MRI's and CT scans (believe me, I've had at least 7 here alone). If you're looking for a top notch, convenient, clean and courteous facility, come here! Maggie B

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    Memorial MRI & Diagnostic
    Memorial MRI & Diagnostic
    Memorial MRI & Diagnostic

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    Memorial Hermann Imaging Services

    Memorial Hermann Imaging Services

    1.9(14 reviews)
    4.9 miMemorial

    Next to the Memorial City Mall, and if you hate this place, it's the Memorial Sh**ty Mall. If you…read morefeel sorry for the people here, it's the Memorial Pity Mall. If you think it's too small (it's not), it's the Memorial Itty Bitty Mall. If you think there's a lot of drug stuff going on in here, it's the Memorial Gritty Mall. And if you think the girls show way too much skin in here, especially up top, then it's the Memorial Titty Mall. Which is basically what happens when Barbi walks in here with me. Our bad. Absolutely spectacular set of buildings, glowing blue and white and silver in the night. One of the true glorious architectural wonders of the Houston area. Three stars for the hospital itself but 5 stars for the beautiful structure, and many of the reputable and admirable clinics and services located within. We've dealt with probably 70 different offices among the hundreds that are located here, and are happy to say we have friends in many of them. Very impressive indeed. Same can be said about Medical Center just south of downtown as well

    I didn't make it past registration. As I left my house for my scheduled 7am imaging appointment I…read morereceived a call from MHIS telling me I was suppose to be there at 6:30am to register. Really? No one told me. A voice oozing condensation replied "You're suppose to be on the table at 7, we'll see if the technician can fit you in, we'll need to move your appointment". Since I live w/in a couple shakes to the MCMHH complex I rushed over, parked & hoofed it to the check-in counter. There was a patient getting checked in so I stood the required distance & the lady behind the counter told me to stand on the rectangle sticker that was in front of me & slightly to the left. OK, I thought we have someone with a control issue. A short wait & it was my turn. I was given some paperwork & was told that they "would have to call to see if the technician can see you". Whilst filling out the 1 page questionnaire, I noticed another person chatting up the lady that was suppose to call the technician. I noticed she did not make a call & figured she was taking her time. I gave her my paperwork & was a bit surprised when she said the tech would "fit me in between appointments". Huh, how do you know? Unless this was standard protocol for when someone was late. So no phone call but pretending you were doing me a favor. Got it. I was directed to registration & made my way to another desk & sat down. A few clicks & I was told "Your payment will be $XXX". No one told me that. No one called me to tell me to show up a half hour before my appointment. No on called to tell me what to do or not to do before my appointment (could I have coffee or water, eat??). I was told "we left you a message". Like that explains everything. I don't recall getting a voicemail. So I stood up & started walking away. The last thing I heard was "You can pay half today" as I walked out the door. No thanks to this poorly run imaging center. No thanks to the veiled rudeness as they try to come across all helpful & whatnot. No thanks.

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    Memorial Hermann Imaging Services
    Memorial Hermann Imaging Services - Great personal service .Would recommend .

    Great personal service .Would recommend .

    Memorial Hermann Imaging Services - Imaging there's no heaven

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    Imaging there's no heaven

    Altus - diagnosticimaging - Updated May 2026

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