Okay.... As a patient I will call... and then have a person named "Leo" pick up... "Leo" is not at the office but another 3rd party call center... My last two voice mails have not been responding along with NO emails.... It's never the doctor but the office staff who is lazy.. Victoria at my location is very helpful. All other attempts for help are left in the wind... read more

It's frustrating to have call and ask for your prescriptions to be refilled every month when they supposedly prescribed a 90 day supply. I don't get returned phone calls. My voicemails go unanswered. I have called them for 3 weeks to refill my prescription and now I am about to go on vacation without some of my meds. Ridiculously frustrating. The previous office staff were more responsive. Maybe time to look for a new provider read more

I have reported this facility to the Texas Medical Board. Several health staff members treated me for multiple ear infections over an 18 month period. In that time I had six painful ear infections for which they prescribed z-packs, amoxicillin, and other antibiotics. The problem was that there was a foreign object in my ear about the size of a cashew nut and brightly colored all along. How the staff and doctors missed it, despite looking in my ear on each visit, is beyond me. read more

This place is a bait and switch Booked through Zocdoc for my daughter well woman check up for Friday 7/29 Friday arrived they did not have ANY of her info etc Explained the app has not been wkg for them and we rescheduled for Monday well woman exam Get there the doctor that was in the app she did not see Then just held a convo no breast exam no urinalysis no pelvic exam nothing towards preventative care! Then we were charged 175.20 for office visit! We could have had a convo with our virtual doc on WebMD if that's all we wanted but this was so disappointing. Especially a group of women supposedly treating women and we got ripped off didn't even receive the treatment just charged the office visit and sent her on her way! I will never go back and will never recommend this place is a disgrace. read more

I have been going to Simcare for a few years now. I will say their front office has came a long way, they are responsive and helpful. I've seen a few of the PA's and have always had pretty decent experiences with them. read more

My entire family has been coming here for years. My brother's family as well. I wouldn't trust anyone else to handle my healthcare. Dr. Meisner will be missed but Erin is still there and from what my brother says the new docs are pretty good. From the moment I walk in it's a warm welcome from all. Sign in is easy and the wait is never long. Juliet is a fantastic nurse and gentle with a needle. I highly recommend this office as your healthcare provider. read more

If I could give a worse rating I would. Greedy office that pushes repetitive unnecessary appointments and removes access to patient portal after cancellation well in advance. Oh and they fake reviews in order to offset bad ones. Wish I would have done more research before choosing this practice. read more

Zero stars should be an option. The front office is rude and uncooperative. They will say anything possible (true or untrue) to force you to make an extra appointment (read extra payment). Once you get there, everything they say or do could have been done completely on the phone. I have yet to have them put a stethoscope on me, or do a physical exam--even for my annual physical. Nurses couldnt find a vein to draw blood--utter lack of skill. Test results were not communicated, but they claim to have a record of a phone call--funnily enough there is no record of the call on my phone. Needless to say I am looking for a new doctor. read more

Simcare has a fantastic team. Very organized, professional, and customer service is amazing. Very knowledgeable group of people at this office. read more

Front desk lack communications twice. She scheduled me for a wellness checkup and failed to tell me what to expect like fasting.. no call reminder for appointment either. Met doctor and she told me to either come back to her office or to go to quest to get my blood drawn again since I didn't fast. Front desk rescheduled me for 8am and when I arrived she told me they don't have a nurse to draw my blood nor do they do testings anymore at the office. Really?!? So why did you even scheduled me in for bloodwork? wasted my time . Will not be returning read more

This is by far one of the worst!!!!! health care clinics I have ever been to. I mean the worst! I have been trying to get through for a week, since they INSIST I come in every month just for a prescription refill. So now I am completely out and I decided to drive to their office to schedule an appointment only to find nobody there! you cannot even leave a message. Don't waste your time read more

My wife wanted to thank Patricia with SimiCare for stepping in to help provide positive information. She said, she would make the proper calls and get back with us on the next day. Patricia kept her word, and contacted us the following day with goo information. Great job Patricia. See y'all soon. read more

Great experience ! It was good to be treated in a timely manner with professionalism and care. Doctor took her time to listen , office staff was efficient .I would highly recommend them. read more

I love the physicians at this clinic! They're very attentive and great listeners. The front office was very helpful and if there were any cancellations the young lady would call me to get me in sooner. There office is clean and take Covid precautions. read more

This generous 1 start is only because I can't leave ZERO stars. My dad suffers from Alzheimer's and after an appt, with his neurologist, he told me to follow up with Dr. Abbasi who is his PCP though we prefer to see Erin the PA. Before the appt, he had a fall and we had to rush him to the ER and again told him to follow up with Dr. Abbasi to get a urine sample b/c they couldn't. So, on Friday Simcare got us in to see Dr. Abbasi. To say I was upset would be an understatement I was in the room with tears just flowing out of my eyes. I could hear her complain at the nurse's station saying she thought she had told me to put him in a home. Why hadn't I done that? I could hearsay she didn't understand why we were there b/c there was nothing she could do. I could hear her complain in my room where I'm sure other patients could hear because I can hear everything that goes on in other appointments and at the nurse's station due to thin walls. She violated HIPPA, she violated my dad. They asked my dad to leave a urine sample, but he was struggling to do so and could only leave a few drops. I gave her all the papers from the hospital and told her what his neurologist said which they already had access to b/c they are affiliated with Methodist, and she still questioned me as to why I was there. She asked me who his neurologist and urologist were and again I gave her that information. The purpose of the office visit was to get a urine sample and to help figure out nutrition b/c he keeps hiding his food and is losing weight. She turned the visit into me sending him to a home. She questioned whether his neurologist gave us a social worker and asked why we hadn't put him in a home yet. Then she actually had the nerve to tell me "Well maybe you will get lucky, and a bed opens up for him so you can put him in a home." To which I said I cannot afford to put him in a home yet and told her what the social worker had relayed to me about the process. She told me that there was nothing she could do to help with his nutrition. She told me that I have to put him on a schedule and put his meals in color boxes in the fridge, so he knows which meals are for breakfast, lunch, and dinner. Which doesn't make sense b/c he has Alzheimer's and how was he supposed to remember that. She was rushing me the whole visit and made it very clear that she was not happy that she was seeing us. She NEVER did a physical exam on him. They told me his blood pressure was high and would recheck it before we left and never did. She also gave me a lab slip so he could go to a lab to get his urine checked EVEN though they have a lab in the office and never asked him again before we left if he could leave a sample. When my brother called up there to speak with Dr. Abbasi she never returned his call but was told by the girl who answered the phone that they did do a urine sample. I told him she lied to him bc his urine sample was only 2-3 drops which they said was not enough and I heard them also say that at the nurse's station that they needed a lot more. So not only did Dr. Abbasi not want to take care of my dad, but she lied to my brother I even sent him a picture of the lab slip she sent us home with. My original appt was with Erin and I should've kept it because she is the only provider there who cares about her patients Dr. Tahir and Dr. Abbasi do not. The lady who was shadowing Dr. Abbasi was never introduced to us, but she was very pleasant and the M.A who took my dad's vitals was nice, but the rest of the visit was horrible. I will be letting his neurologist and urologist know exactly what happened. The manager did not even care enough to call us back. Don't go to this office they will violate your HIPAA rights and not even care, they don't even try to whisper to hide that they are talking about you they will do it right in the open. read more

I wish I could select a rating lower than one for the lack of simple human empathy that Dr. Abbasi showed my father. I made an appointment for him to do a general check up since he has not been in the best health lately. Dr. Abbasi rushes him out of the office with an arbitrary prescription for antibiotics that served no purpose for my father. My father needed blood work ordered. I called the office and made another appointment within a few hours of the first one, explaining AGAIN that my father needed some blood work done along with a general check up. He got back to the office and they were charging him another $140 to go see the doctor again. They were extremely unprofessional and rude to him. My father has had horrible headaches and a bad cough and I specifically called them and asked for a general check up. Again, the doctor spent 5 minutes with him, prescribed him something for his cough, and walked out. If you are thinking of seeing any doctor in this doctor's office, please know that they lack the basic skills it takes to be in the healthcare industry. They are rude and extremely incompetent. I am utterly DISGUSTED with the way we were treated. We were forced to see go to this doctor because other doctors did not have availability. I now know why Dr. Abbasi had her whole day free such that 2 appointments could be scheduled within hours of each other. Sometimes, it is worth the wait to see a DECENT DOCTOR that has some regard for human life. read more

I have been looking for a Doctor's office to call home for a long time. I have found my "HOME". The Doctors and staff go above and beyond any expectations I could have expected. Sabrina at the front desk was awesome. very personable and concerned to get me seen and taken care of in a timely manner. Zelda helped out and had great spirit. Juliet came in when I was in the exam room and was calming, gentle and attentive about what was ailing me. The Doc was great understanding and concerned and got me the treatment i needed to get well fast. I felt as a VIP and I got VIP treatment. All in all this is the greatest place! read more

SimCare has great staff. They really funny and good at their job. They work according to the patient's appointment time and make you feel at home. The staff are very welcoming and they also make sure you feel better with their care. They always make sure they got the right medication for you and if you want to do a medication change they help you through the process. I recommended SimCare to my family and friends. With my experience with them they are really great at what they do. From the front desk to the back of the room. They also call back and check up on patients on how they are doing with their medication and their health. read more

I had been going to Dr Meisner for a long time. However with the arrival of the new doctors, this clinic has really taken a turn for the better. Dr Abbasi spends time with her patients to understand all of their health needs. The new staff is also very professional. I was skeptical about going there after Dr Meisner retired but the new doctors and staff have really taken this clinic to whole different level. read more

Generally, I really dislike going to doctors, I feel like the whole process takes too long, and I leave without anything resolved. However, I was recommended to go to this practice to have a simple procedure done. The front office was quick and efficient, and had me in a room in no time. Juliet was especially helpful with my concerns with my insurance. I had called ahead of time to figure out what was covered, and she didn't just leave me hanging until I came to the office, she followed back up with me and explained what would be covered, and what I could expect out of pocket. Everything seemed to flow smooth, and I was in and out in no time! - the tablet was a nice touch, its always nice to see doctor's offices get more technological! read more

Hopefully one of the doctors will read this. The best case scenario is they have no idea (a problem in itself) of how absolutely horrible their staff is. They barely greet you when you arrive. I have been coming to this office for 14 years, but they have absolutely no idea who I am. Then they ignore you until you eventually get called back to wait in the exam room. No one I have come in contact with is warm or friendly. They often don't return calls. At the end of the appointment when the doctor wants to give you a referral and they tell you they'll need to call you back with the information, they never do. I have had numerous issues over the years, but this one was the final straw. I spoke with Sabrina on the phone and she told she'd fax orders over the same day I called - and then she didn't. 6 days later the mammogram facility called the doctor's office directly to find out where the orders were. No return call for them either. On day 7 I called and spoke with Sabrina again. Her explanation was that Juliette was out all week, it normally takes 3-5 days, she was busy, I'm not their only patient and then she cut me off and transferred me to Juliette. Juliette asks what I want and after I go through the whole story again, she told me 'well, that's not how it works' and that I haven't been seen in quite some time and they wouldn't send my mammogram orders in until I came for an appointment first. Not what Sabrina said the day she told me she'd fax my orders the same day. "Quite some time" translated to I'd been seen in February and now it was August. Juliette told me my attitude was not appreciated and I had two choices - she would terminate the call or she could transfer me to the manager's voice mail. Who was in a meeting and she didn't know how long it would last as she doesn't keep tabs on the manager. Given the choice of being hung up on or the message, I opted for the message. By this time (9:45 am) I was in tears when I left the voice mail message. Another week has passed and still no call back from the office manager. Meanwhile, I finally realized maybe this is not how all doctor's offices treat patients. I called another doctor that same morning - they immediately faxed orders for a mammogram and by that afternoon I was seen by the doctor. Three different staff members treated me as a customer, listened to what I had to say, and followed up to make sure I was happy and all of my questions had been answered. They had more personal interaction with me in one appointment then SimCare's office staff ever had. Before I left, I signed an authorization for them to have all of my medical records transferred to them. So the staff at SimCare should be happy - they now have one less patient to deal with. read more