This shop has had my buddy's truck for 98 days -- yes, NINETY-EIGHT -- and in that time they've…read moredone nothing but dodge his calls, misdiagnose the issue, and waste his time. Every update was either delayed, vague, or flat-out incorrect. After months of excuses, the truck is still not fixed, and he ended up having to buy a new truck just to be able to get to work because they couldn't get their act together. To make it worse, they still charged him $2,000 for absolutely nothing. No repair, no resolution, not even a straightforward answer. Just a huge bill and a useless truck sitting in their lot. Save yourself the headache and go literally anywhere else. This place is the definition of unprofessional and unreliable. Not worth your time, money, or sanity

Great business and customer service satisfaction. My father had some work done there on his truck.read more

Highly recommend you take your vehicles here for repair! They go above and beyond to get your car…read moreback on the road!

I would recommend Burleson's for any automotive or diesel services or repairs, they are the…read moreabsolute best around.

Never a bad experience. Great customer service and Chris always takes care of my jeep. I won't go…read moreanywhere else!

From the owner: Services Dodge, Services Toyota, Tire Rotation & Wheel Alignment, Services BMW, Services…read moreVolkswagen, Services Mini, Services Cadillac, Diesel Engine Repair, Services Buick, Services Jaguar, Services Volvo, Services Ford, Suspension Services, Services Jeep, Air Conditioning Services, Services Mazda, Services Honda, Services Infiniti, Battery Services, Muffler & Exhaust Services, Services Mercedes-Benz, Services Hyundai, Classic Cars, Transmission Repair, Services Fiat, Services Audi, Services Subaru, Engine Repair, Free Estimates, Services Mitsubishi, Services Acura, Services GMC, Services Land Rover, Services Nissan, Services Kia, Services Chrysler, Headlight & Taillight Services, Services Lexus, Services Scion, Services Chevrolet, Brake Services, Oil Change, Services Lincoln & more! We except car warranties.

This was the work and orchestration of my Heavenly Father!…read moreInitially, Craigen's was only supposed to move my vehicle from shop #1 to shop #2 because the 1st AAA driver took it to the wrong place. I called shop #2 to let them know my vehicle was on the way due to a AAA error. I was THEN told they didn't do the work I needed. At that time, Savanah from Craigen's called to confirm the move. I was in a full face of tears because i was thoroughly confused. I explained what just happened and asked if she know of anyone who could fix my truck. She had such a peaceful demeanor and that was very calming. She placed me on hold and Joshua picked up the phone and gently asked me to explain the issue. I did and he was confident that they could take care of me. The entire experience was so overwhelming for me but the staff at Craigen's gave me so much peace. Johnathan was the tow truck driver who called me to let me know that he had picked up my truck and then called me back to let me know that it had been safely delivered to their shop. That was great news!! I talked back to Joshua after a confirmed diagnosis and we got the ball rolling. He was so patient with me and that was very important. They got my motor replaced, it cost me an arm and a leg (not their fault...lol) and provided A1 AWESOME CUSTOMER SERVICE. Thank you Joshua, Savanah and Johnathan!!!

I don't even know how to start this review. First off, I won't be back…read more I dropped my Kia off a week ago. A couple of days after I left it with these guys, I found one of the fly traps I had bought had been torn open and looked as if the powder bait had been thrown around my back seats. If anyone has any clue what that smells like you would understand my gripe. To those that have never smelled that kind of fly trap, I would describe it as rotten garbage with a heavy fishy odor. That's what my car smells like and in this heat... Oh yeah. So today I went to check on my car, to find my window rolled all the way down. Did anyone see the weather yesterday or last night? The driver seat is soaked completely through, all of the dashboard is wet. There's standing water in the door cubbies, the car is full of mosquitoes, and that fly bait smell is really driving the flies mad. Really, Craigen's? What did I ever do to you but try to bring you business and give you money? Now I'm sitting next to my car with jumper cables because not only was my window down, but the door was left ajar also and the battery is dead. As long as my car was there I never received a call to touch base with the status of the repairs. I was only told yesterday to leave it there for a few more days. This has been a disappointing and stressful experience.

I make appointment to do a oil change and rotated tires 2 hours later I dropped my car I asked how…read moremuch longer and they said the don't know,and they said the appointment is only to drop the car and they get the job done sometime in the day The question is why make appointment if they don't going to respect the time ?

Friendly atmosphere, good selection of cars, great car shopping experience. If you're in the…read moremarket for a vehicle, I definitely recommend going to this dealership.

Jonathan did my front brakes and only did the pads and not the rotors. Went to Honda and they told…read moreme they were in the red and said you should always have the rotors done with the pads because if not then it will cause more damage and go straight through the pads. Well before that he did my dad's ford. Had to go back twice bc it wasn't fixed all the way. My dad took his car to ford and same thing, his brakes are in the red and this was done 6 weeks ago! I am livid because my dad can't get his brakes fixed by the dealership until the 15th. Jonathan Holladay has costed our whole family money. If something happens to my father due to your laziness on not doing things correctly, you will be sued. Sierra, the owner, has no clue what kind of business is going on and she has no business owning a mobile mechanic if she's too busy working at Nike. I'm trying To let everyone know please don't waste your money on the mobile mechanic bc it will be one issue after another and it will take forever to get fixed.

Highly recommend! I will use them again for any mechanic needs! Shout out to Leo! Thank for the…read moreride.

Always professional and helpful. Thankful for their help on so many occasions. Costs are pretty…read moresimilar to other companies and it is an easy location to get to and get out of.

Bad attitude. Poor mechanic service my front axle wasn't completed mechanic forgot to put back the…read morescrews this happened at the Covington Pike and Yale. Memphis TN don't go there IT will cost you

Nate was incredibly helpful dealing with my transmission issues. Much appreciated! He is mobile…read moreand will come to you- no towing required.

Nate accepted my nephew's money upfront back in September. Not only did he not fix the…read moretransmission that he was paid to fix yet (November 18), but he also tore some other parts of the truck up as well. He refused to buy OEM parts, suggesting they costs too much, would only buy parts from Amazon, says every day that he will be there tomorrow to finish the truck, but instead no shows and then won't answer his phone. He has been rude non-compliant, and sometimes vulgar,, and don't say you haven't. I'll put the text messages on here showing where you cussed him out. Do Not use Nate Shaw or his company unless your vehicle in worse shape than when he started 3 months later.