Cancel

    Open app

    Search

    Delta Air Lines

    5.0 (1 review)

    Delta Air Lines Photos

    Recommended Reviews - Delta Air Lines

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Ithaca Sun Travel - Dreamin' of the South Pacific?

    Ithaca Sun Travel

    (6 reviews)

    I called this travel agency to ask questions and get information about booking a flight…read more Since I was not ready to make my reservations as I was getting information so my husband and I could discuss what we wanted to do this agency was extremely rude and very sarcastic to me. They also told me there is more than 1 airline that has a direct flight from upstate NY into Raleigh/Durham airport when in fact there is only 1. Had this agency been willing to answer my questions so that I would know what my options were and if they were polite to me I would have considered using them to book my flight. I'm not sure how this agency is still in business when they are so rude and unhelpful when a potential client has questions.

    Unfortunately I had two horrible experiences with Ithaca Sun Travel. About a year ago I purchased…read moreFirst Class airline tickets from Newark NJ to Dublin, Ireland. Tammy, the Owner, did the purchase for me. She had all my information, including the fact that my son and I have two different last names. When I got to Newark Airport I was informed by the airline that they would not allow us to leave the country -- that it has been Ireland's travel policy for a long time to not allow an adult and child/children traveling under different last names to enter the country. I was horrified obviously and when I reached out to Tammy I was told very simply that it was not her fault and that she "cannot be expected to know the travel regulations for each country". She actually stated that because I travel a lot I should have known....clearly I disagree. Her email is as follows: "Lisa, yes I help clients purchase many aspects of travel for great prices. I help clients plan and coordinate their trips. I purchase airline tickets with the legal names that my clients give to me. It is not up to me though, to research every destination to tell clients the rules and laws of the country, much less the rules contained within divorce/custody court documents. This is up to the traveler to research and understand their own travel. I advise of passport and visa requirements. There are many things that can stop a traveler from boarding a plane from criminal records to incorrect names. There are many rules of travel that I could not possibly tell each and every client. You have traveled fairly extensively, I would believe that in your divorce/custody court documents, if that is the case, that you would have known what was required for your son to travel with you. I do not know everyone's individual situation.". While she refers to a divorce/custody situation in her email this situation had nothing to do with this -- the simple fact was that my son and I have different last names. I read an article that 500,000 women last year had this problem when traveling in 2017. Tammy should have been aware of this and advised me accordingly. Previously I purchased a cruise package from Tammy. Unfortunately I bought the Dublin tickets before the cruise trip. Had the cruise taken place I would never have used her for the Dublin tickets. Although we purchased the cruise about 6 months before it was to embark, about 1 week prior to the trip Tammy informed me that the "balcony" room I booked and paid for was no longer available. I was incredulous. We were forced to take a room with a window only. Tammy also did not make us aware of the hundreds (and I do mean hundreds) of dollars in extra and unavoidable charges made by the cruise line including gratuities that were nearly $100 per day. Use Ithaca Travel Sun's services with caution.

    Fingerlakes Transport and Tours - Comfort For Six People

    Fingerlakes Transport and Tours

    (11 reviews)

    Owner is extremely rude on the phone. Literally yelled at me and told me to go to another company…read morewhen he couldn't provide a vehicle for my needs. I'm sure that this place would no longer be in business if it was in a larger market.

    Wow. It has taken me 2 weeks to try to think of how to review this service. If there was a…read morenegative star rating, I would have chosen it. Here it goes: 1) The car is neither luxurious nor comfortable. The body is rusted. The interior is dirty. The console in front of the seat is broken and stuffed with a dirty pillow. The handles on all of the doors on the inside are broken. The doors can't be opened from the inside (which is super-creepy with a driver like Orlando). The car beeps for 3 minutes every 20 minutes or so, but Orlando assures you that there is no problem. I am not sure that the seatbelts in the back work (it's ok with Orlando because it's "legal"). The car shudders when it goes over 50 MPH. The 4th, 5th, and 6th people of your party have to climb over a seat into a raised seat with barely enough room for three (we are small people--all less than 160 lbs). 2) Orlando is offensive. Within 5 minutes of starting our trip, Orlando had succeeded in offending everyone in our party--Canadians, Drivers of Subarus, Democrats, Physicians. Orlando never stops talking, and it is not about the area and local attractions or what to look for. He lectured the car about how doctors are criminals who prescribe medications that people don't need--such as insulin for diabetes. "All you need to do is take large doses of cinnamon." You can cure cancer by,"mixing Flax oil in cottage cheese. Its a well known fact. It's on the google." 3) You will feel like Orlando's prisoner. We were a group that likes conversation. We usually have to keep two members of our party from chatting too much. Orlando talked non-stop the entire trip. We were taking turns sitting in the front seat next to him to share the burden. We ended our trip one hour (and one winery) early just to be able to get out of his car. Some of the topics that Orlando pontificated on: his past employment for the government--"I can't tell you what I did. They asked me to fake my death, but I wouldn't do it; so I had to quit." He also told us about the buried UFOs as big as a football field in the desert. He also commented on how there are, "so many democrats that you could bury them." I am not sure what that was in reference to. 4) Despite the number of times that Orlando will tell you about his 28 years of experience, he is not all that knowledgeable. I had been planning this trip to the Finger Lakes for many months as a birthday celebration for my wife. I had carefully selected wineries that I wanted to visit. Right after getting into the car, he argued with me about my choices and asked me if, "you know anything about this area?" and then told me that it would be impossible to include Ravines in our itinerary as the Winery is in Geneva. I told him that there was a tasting room on Keuka lake, and he said, "I don't know anything about that." I had to tell him that I was confident in my itinerary and essentially argue with him to accept it. I don't think that visiting three wineries and having lunch between 1030 AM and 6 PM is too much to ask. In the end we were dropped off at 5 PM. In summary if you are looking for a knowledgeable, friendly driver in a safe comfortable vehicle for a relaxing day touring the amazing Finger Lakes wineries, DO NOT BOOK WITH Orlando. However, if you are seeking a nightmare version of Carpool Karaoke, but instead of James Corden driving you around in a nice car with pleasant conversation, you want an ignorant, rude, offensive, conspiracy theorist driver with verbal diarrhea and a dirty unsafe and uncomfortable ride, then Orlando and Finger Lakes Transport and Tours is for you.

    Delta Air Lines - airlines - Updated May 2026

    Loading...
    Loading...
    Loading...