Frank picked me up from my home on time as previously arranged took me to my medical procedure I…read morepaid in advance for him to wait as it was out patient and no family close. He made sure I was inside before he left. that was in 2022. In 2023 had a different procedure and June gave the Same service service made sure I was comfort for the ride home

Took a voluntary bump from Delta, and they provided and paid for a taxi to Birmingham…read more Ride promised by 7am, and Frank arrived around 6:50 in a Honda minivan for 2 passengers. Van was probably pretty nice when it was made in 1996. The full leather interior was badly worn, and the carpeted floor was quite dirty. The front windshield had a large ding from which 3 cracks radiated across the entirety of the glass. This was complimented by another footling crack just a nice eye level. My 2nd row seat was sort of loose/broken. Driver talked repeated on his hand held mobile phone ( but at least the calls seemed business related). Also typed a phone number in by hand while we were traveling about 70mph on a non-limited-access highway. Checked his calendar a little later when we were doing 77 up I-59. Passed a semi on the right hand side. If we had used Waze, we would have saved 15 minutes to avoid the construction Otherwise trip was uneventful, and the driver was very polite.

Family was up for a visit and because of hurricane Ida all of the hotels were booked. They stayed…read moretwo nights. Hotel has seen it's better days. I remember when this was the old Holiday Inn and was one of the best hotels in town. Things have changed a lot since then. Hotel is run down. Don't believe the on line reviews about a nice sparkling pool. It didn't look like it had been used or maintained in a long time. The rooms were dirty in my opinion and showed wear and tear. Just basic needs met for the stay. Didn't feel like a safe place to stay to me. I even took their car home each night just to make sure it wasn't broken in to. It's a shame because I do remember going here when I was younger. I spent time when I was younger with family and when they had a nice pool. I think all in all if they would maintain the grounds and upgrade the rooms they would do quite well. They are in a prime location for the City.

if I could could give a negative review I would I was looking a for a hotel and I was unaware I was…read morebooking through a third party site. I am not a fan of third party sites because I believe most of them are scams. Well my entire trip was canceled due to a hurricane. I was unable to travel because my flight was canceled and yes got a refund for that. So therefore my entire trip was canceled. I called my rental car and received a refund for that too. However reaching out to the hotel they claim they could NOT give me a refund because it was against their cancellation policy. I'm sorry, since when not being able to fly due to a hurricane was against company policy to cancel? That is absurd! So now I am out $230 because these people are more worried about keeping their money than someone not being able to make their trip. Such a scam! Just be aware next time you book anything it isn't from a 3rd party app/site.

My company has a direct bill contract with Enterprise so it is strongly suggested that we book with…read morethem. I have rented at this location 5 times, and 3 of those times I had to use my credit card as they could identify the company I was with, but could not bill to their account. This last rental, my car has barely a half tank of gas and smelled of smoke. I can't wait for uber to get to this area, as I put fewer than 60 miles on the car, but have to pay for 3 full days. Still this is the only way to get to this po-dunk airport for a 6AM flight.

Customer service, accountability, and above all HONESTY. I rented a car that broke down! Total…read morenightmare to get a replacement vehicle. I was told they were too busy to call me on a Monday and told me that I could visit the office...in what when their vehicle broke down. They told me they closed at a later time so that they would be gone when I arrived! I would rate them a ZERO if I had the option!

All in all, for the price, thos Days Inn is a great hotel if you are heading into Columbus,…read moreMississippi. For the price point, this Days Inn was a good overall choice. The staff was friendly and the room was clean. Really, these are the important things to me in picking a hotel. There was also a lot of dining locations close by.

We stayed here during the Egg Bowl. The staff were very nice and helpful and was able to give us an…read moreextra room for the same priced as the one we rented months ago. The room was clean, extra towels and decently quiet. Would stay here in again while in the area.

straight to the point airport. Living in Dallas and coming to this was very cutesy, very demure…read more The waiting area for ALL flights is the size of one gate at international airports. If uou want somewhere to sit get there kinda sorta early or you'll have to stand til it's time to board or until 1 of the 2 flights board. All there's a FREE shuttle that takes you from Columbus to Starkville so if you need a ride and want a free ride jump on the shuttle. It runs both ways and in line with GTR flights.

No shuttles. No amenities. Very few rental cars. Impossible to get an uber for a 6am flight…read more Security does not open until almost boarding time. Much more pleasant to fly into BHM and make the 2-hour drive. But the prices at BHM have skyrocketed so we are back at GTR.

Had a late flight into Birmingham and needed transportation to Tuscaloosa. I was scheduled for a…read moreride with Xavier. The flight supposed to arrive around 11 pm but was delayed and delayed and delayed. I was in constant communication with Xavier and he had infinite patience. I didn't get out of the Birmingham airport until 1:30 am but he was ready for me and took me straight to my hotel in Tuscaloosa. He seemed like a really interesting person with lots of stories to tell; normally I would have had a conversation with him but I needed to get some sleep because I had early morning appointments in Tuscaloosa. As bad as my flights had been, everything with Crown was smooth smooth smooth; I would definitely use their service again.

Paid for a private car and driver to BHM from UA...booked 2 months in advance. $170…read moreone-way(great!). Was informed at that point that our daughter may have to share the ride with someONE else(as it was a busy finals week), and if that happened the rate would be less(awesome). Daughter was contacted the day before her pick-up and told if she wasn't prompt she'd be left (no problem). Was picked up 4 hours before her flight was to leave(3:35 before boarding began..perfect!). One hour and twenty-seven minutes later she was still in Tuscaloosa picking up seven other passengers. We understood the possibility existed it could be a ride-share with someONE else. This led us to believe it could be two parties total, one other and our daughter. The dictionary defines 'someone' as singular, not plural. Lesson learned, we'll make sure to have all potential scenarios understood in the future. Made it to flight on-time, but disappointing experience. For what its worth, the driver was engaging and did an excellent job.

We booked this sort of last minute for a friend's wedding through a 3rd party (hotels.com), and…read morewhen we arrived at the hotel, our dates were wrong. The lady at the desk (Joy) was extremely helpful and understanding and got helped us correct the dates as well as phone hotels.com. She loves her guests, the indoor pool and grill/patio outside is nice, the king bed was extra comfy and the room smelled great. We had everything we needed at this stay despite the minor bad luck at the beginning. Stay here!

Check-In at 3pm, arrived at 2:30 and was emphatically told NO, we won't allow that!…read more Go to the elevator and have to wade through the immense puddle of water that's coming from the pool. On a tile floor. With no mats or grills for drainage/absorption. Get into the room, beds are made and clean, but you see the wrinkles. And the stains on the colored pillows. After driving 10+ hours, I just want to sleep. Numerous stains, rust, missing grout, and hair in the bathroom. I heard the night clerk mention they had rooms out of order because they didn't have enough housekeepers. So much for switching rooms. Also the town was booked up so I couldn't switch to another property. And these issues weren't limited to just the room....the common areas had the same rust/stains/dirt everywhere. The front desk agent had great training in deflection though, because I guess it was my fault that the room had all these issues. I would definitely NOT recommend this property. I worked both front line hospitality and corporate, and this is one of the worst properties I've ever seen. I expected good things from Wyndham, and am sorely disappointed.

Called non stop for two hours on Oct 30, 2025 and no one answered the phone. It is very…read morefrustrating when you need a vehicle and there is no one who is supposed to be on duty answering the phone !!!

Prior to making a reservation, I asked if there would be a problem with getting the car knowing…read morethat my flight landed at 8:30 pm and the office closed at 8 pm. I was told that they would stay open to give me the car, this was a lie. So they left me stranded at the airport to make my own way to my hotel. After going round and round with Enterprise customer service, they accomplished nothing at all. Disappointed is an understatement.