My husband came In to get his car battery. Upon entering the store the man behind the counter was…read moreRUDE. He didn't even acknowledge him. Then he proceeds to answer the phone. There was a lady stocking in one of the aisle who ignored him as well. After waiting until she was done, she had a unprofessional attitude about getting my husband his battery. She tells the man behind the counter and he goes to the battery and tells him it's a bad battery and walks away. When he told the man I am picking it up he still has a attitude. After getting his battery My husband said thank you. The man ignored him. Very rude, unprofessional and annoying. Will not be coming back here! If I could give 0 stars I would.

Horrible customer service! One time shame on you; but twice shame on us for giving this place…read moreanother chance.

Stopped in to grab cleaner for my leather seats... no clue what I was doing. As always, customer…read moreservice at this AutoZone location was top-notch. Div(tore associate) went out of his way to help me. Super knowledgeable, extremely courteous, and even carried my items to the counter. Easily the friendliest person I've encountered today. Solid experience all around.

I came in to get a battery for my Volvo, they had it in stock, ask if they could take out the old…read moreone and drop in the new one. " Sure we can" until they couldn't figure out how to find and loosen the bracket . They said there was not enough room to take it out. I took it across the street to Jiffy lube, and they had no trouble taking ir out and dropping the new one in.

My husband is in the middle of cutting hay. He had problems with his Kubota tractor's air. He…read moretracked the problem down and needed a new condenser and dryer. We searched the internet and found his parts at ACParts.com. We got a good price and by paying for 2nd day delivery, he's ready to get back in the hay fields. We called with a technical question and Richard in Sales was so knowledgeable and helpful. From one Richard to another Richard, thank you SO much!

I didn't get what I paid for. Picture of Product was different from what I paid for. No number to…read morecall and no reply to my emails. Read the return and warranty policies. You bare any and all costs. The shipping was more than the cost of the part I bought. Thus thinking I was getting a better part for the money and not buying typical less expensive products. I was wrong. I feel cheated. Buyer beware. Not buy from this company because if you have any product issues you will bare all costs and liability for return on warranties.

I went in for a battery check, and Trevor S. was so nice, professional, experienced, and…read moreknowledgeable. He was extremely kind and took the time to explain everything to me. My car did, in fact, need a new battery, and Justin S. was kind enough to replace it for me. Thank you, Trevor S. for the excellent customer service! I work in the customer service field myself, and I know that kindness and professionalism go a long way. You truly went above and beyond, and I really appreciate your help!

Carlos was outstanding. It's refreshing to meet a manager who takes real pride in his work. He was…read moreprofessional, well-presented, respectful, and incredibly friendly from the moment I walked in. He helped me find the right battery, took the time to get me a discount, and made the entire experience easy and stress-free. You can tell he genuinely cares about both his customers and his team. Great managers are hard to come by these days, and Carlos is absolutely one of them. AutoZone is lucky to have him. Thank you!!

If I could give negative stars I would give them all DO NOT…read morePURCHASE FROM COMPANY Fraud fraud fraud fraud fraud - cómo se dice ? Oh yeah FRAUD They say they got good quality engines but they don't have nothing just a load of fraud Told me they'd return my money but it's been 90days now and crickets

Poorly..no communication. Received my 1150 have no transmission and not yet to get my my…read morerefunded..horrible experience...run..run..eun...Rose Stewart and Henry Grant are not to be trusted.. I will be pressing charges and doing everything in my power to resolve this issue..

I ordered some Audi Gear Oil from Metro 24 Wholesale through Amazon. They shipped me Automatic…read moreTransmission fluid instead and it's not even the right type for my transmission, so it's useless. Because it's hazardous waste, I can't return it through Amazon. I've contacted Metro 24 about their error. They won't correct their mistake and are sweeping it under the rug. Also, check their bad reviews on Amazon and BBB. Don't buy anything from these guys or you'll regret it.

Ordered 1 type of oil - they directly replaced and sent another saying super seeded by auto…read morecompany. didn't even bother to ask. what they sent is twice more expensive.

I have always experienced great customer service at the Rockwall location. They always have the…read moreparts i'm looking for and are willing to lend a hand. Today, Derek was especially helpful! Thank you, guys!

What a joke. The employees don't know squat about cars. If they hire people who do...they must hide…read morein the back with important jobs. They aren't out in front for customer service. I came in looking for parts twice now and both times sent out the door with the wrong part for my car. Auto Zone had me covered & installed the parts for me free of charge. Best part, they didn't look at me like I was an inconvenience or waste of their time. Do yourself a solid - avoid!

I asked for an air filter but they gave me an oil filter. Also the nuts and bolts they gave me to…read moreattach to my battery cable were too big. It wasn't until I got home that I realized that they were too big and that I had received an o up an air fi

They have all of the parts needed for random repairs but not always the best customer service and…read morethe prices are a bit high.

The staff is super friendly, greeting you as soon as you walk and asking if you need help finding…read moreanything. I went to get a temporary fix for a screw lodged in my tire and Lane immediately offered his help. I would've been stuck with a fat tire, if not worse, without his help.

I honestly don't understand why anyone would open an auto shop in this location. It's squeezed…read morebetween a quiet neighborhood and busy highways, making it incredibly difficult, and even dangerous, to pull in and out. It's disruptive to the residents and just feels like poor planning all around. This kind of business simply doesn't belong right in front of people's homes. Terrible location choice.