Rodrigo was so awesome today and a total blessing! He helped me replace a sensor that kept my brake…read morelights on and a a brake light bulb. His knowledge and kindness saved me a lot of money! Everyone was super friendly!

Lorenzo helped me answer so many question I had about windshield wiper fluid. He was so helpful and…read morepatient.

Dead battery on Xmas day, they opened the next day, I got there at opening. 3 great guys helped me!…read moreTested and replaced battery in my Jeep in 30 minutes! Highly recommend them for service and customer satisfaction!

Great service. Very helpful. Found exactly what I needed, one little battery I couldn't find…read moreanywhere else. Reasonably priced. The young man on the floor was very professional and proficient. The establishment was very neat and clean and inviting. I noticed they had a designated parking stall in the parking lot for customers to conveniently park and have bulbs serviced in their vehicle. Very impressive. I highly recommend Batteries + Bulbs for all of your portable power and vehicular/oddball illumination needs! Thanks, guys! Keep up the great work.

A couple months ago, I stopped into NAPA Auto Parts to get a bunch of harder to find parts for my…read more1995 Jetta. I ordered a clutch kit and some CV boots. I came back and picked up the clutch kit and found that the CV boots they ordered for me were the wrong ones. They were very apologetic and gave me a discount on the clutch kit and ordered the correct CV boots. A pleasant surprise. Previously, I would check several different websites for prices for parts, but now I go directly to NAPA, no more shopping around. At NAPA, I know I'll get the right part, or they'll help me find it. For those of you who need dealer only parts, check NAPA. I've found *many* VW parts that I could only find online or at the dealer here at NAPA. Prices are very reasonable compared to the dealer and only a little more than online. At least if you buy the wrong part, you can return it locally instead of having to mail it back. The parts at NAPA are better quality than most. Be careful of parts from other stores. Some rebuilt parts will fail at the drop of a wrench. If you want a reliable car, you want reliable parts. Get them here. The staff here is awesome. Brad, Trenda, Jeff, Vicky, they're all helpful, friendly and knowledgeable. You can take these people's advice unlike the dodgy advice of other parts stores. It was raining one day and I had too many parts to carry out by myself and they'll help you carry the parts out. Above and beyond. What does NAPA stand for? Only quality.

Extremely rude. very bad experience. find somewhere else to get your auto-parts. overpricedread more

Manager is rude, and un willing to follow company warranty procedures…read more Wanted a refund on a radiator that went bad after 3 years/15k miles, because number one: the warranty states "refund of exchange" and number two: why would I want another one? I had the absolute blessing of dealing with the general manager (I'm assuming) Tim, after saying I wanted a refund he went a checked the date I bought it and immediately said "nope, can't do that" and I asked why? And he stated "I'm not giving you a refund on a product you've used for 3 years" without the context of the warranty info, that makes sense. I pointed out that the LIFETIME warranty states I am entitled to a refund. After asking where it says I can't have a refund MULTIPLE times and him saying no, he finally huffed and shook his head, pulled up the info and proceeded to scan over this 3 sentence warranty like his life depended on it. Finally saw I was correct, huffed, and got me my money. I was nothing but nice to him and I'm not sure what prompted him acting like a child. I used to work at the local auto shop and the service advisors there had bad experiences with him daily, stay away from this store.

I cannot say enough about this particular location and a MOST OUTSTANDING employee there, Amber!…read more My battery in my truck was going out yesterday, and I was close by this location, so I called and stopped in. Amber was extremely courteous, professional and most of all a Great human being! She knew my battery was too hot to be removed, but, she also knew I had to pick my daughter up from school and had no options...What did she do? She clocked out, jumped in her truck and took me to my kid's school to pick her up! Who does that these days....NO ONE! She then made sure we got my daughter home, took me back to the store and "she" changed out my battery and sent me on my way...All the while with a smile on her face and LOVE in her heart. I will never forget this and how she went out of her way (for a grown man) to help. It is people like her, we call, Angels. Thank you again Amber and keep doing what you do; I know only GOOD things are headed your way...And thank you AutoZone for hiring a beautiful soul like hers.

I have been a loyal customer for MANY cars but it's this location that I will come out of my way…read morefor. The hospitality you receive when you first walk in. The lengths these employees will go through to make sure our cars are in tip top shape for the road. I do not like to go to cars shops because I get worried of getting taken advantage of, but not here. I feel safe and seen.

Have good experiences buying tires here.. but every time I come in for actual rotations or tire…read moreinstalls there is always a problem... when they installed my tires, I asked to keep the 2 decent ones at check-in, they did not keep for me. I came to rotate my tires "as a walk-in" because when I called to schedule Robert told me I didn't need an appointment, and I could walk in and they would get them done today.. at NO POINT, was I told walking in would cost me at least 2 hrs of waiting... in reality, my car wasn't even taken back after waiting 2 hours.

Bought new ARE cap for my truck last year and just noticed small leak into bed. Brought vehicle in…read morew/o appt and Bruce had this taken care of immediately. I'm very satisfied and will be back for my next upgrade

These guys are tops! Bruce helped us and provided exactly what we needed. Quick and polite service…read moredone exceptionally well! Can't recommend these guys any higher!

I do recommend Advance Auto Parts here in the Balch Springs area. I was looking for a part and Auto…read moreZone, and O'Reilly's didn't have it. I came to Advance Auto Parts, and I was attended by the assistant manager Jackie and she helped me find the part I needed for my vehicle and for a great price as well. I will for sure be going back to Advance Auto Parts. Great prices and great customer service!

Ethan is awesome! Telephone etiquette was refreshing. Nowadays good customer service is so hard to…read morecome by. Not with this guy. Ethan listen to my concern and addressed in a very professional manner. He made my problem his problem. Together we solved the problem regarding my battery on my Mercedes s65 AMG. I told him I would be in the next day to pick and when I did he was at lunch. However is co-worker( Alex ) in the commercial department stepped right in his place and got me taken care of. It was a great experience and I truly felt like a valued customer! F.Mathis

Rick, the owner, is an honest & friendly business owner. I appreciate the level of customer service…read morehe provided for a fair price. I had gotten quotes from a few other places in Rockwall & Rite Co came in with better pricing. I appreciate the extra attention to detail when repairing my vehicle. I highly recommend this business!

These guys are outstanding! I've taken multiple vehicles here and they are honest, do great work…read moreand have a habit of over-delivering. Highly recommend!